Hey fellas, My phone (HTC P3300) is stuck on the warning screen it shows when performing hard reset.. (This operation will delete all your personal data, and... )
It does not respond to any keystroke.. I've taken the battery out and then plugged in again.. but it shows the same thing over again..
I did not try to perform any hard reset btw... put it in my pocket and then took out after a while to make a call and it's same since then.. I don't suppose there was anything in my pocket that could have pressed the soft keys and then push the reset button.. Can this be a hardware problem?
Any help would be greatly appreciated.. Thanks in advance..
abhinay.jain90 said:
Hey fellas, My phone (HTC P3300) is stuck on the warning screen it shows when performing hard reset.. (This operation will delete all your personal data, and... )
It does not respond to any keystroke.. I've taken the battery out and then plugged in again.. but it shows the same thing over again..
I did not try to perform any hard reset btw... put it in my pocket and then took out after a while to make a call and it's same since then.. I don't suppose there was anything in my pocket that could have pressed the soft keys and then push the reset button.. Can this be a hardware problem?
Any help would be greatly appreciated.. Thanks in advance..
Click to expand...
Click to collapse
Yeah the problem could relate to your hardware.
What happens exactly when booting your device?
It just displays the same screen over..
So no boot screen, just when you boot, it goes directlly in that hardreset mode?
When this text appears, just press the Attend Call Button, colored Green. Hope this will help you.
Thanks
yes it takes me directly to the confirmation screen..
and the phone's not responding to any keystrokes either..
Have you tried performing a hard-reset?
If not, try it.
If so, can you go into bootloader or doesn't that keystroke work either?
Thanks.. Yes, I tried doing a hard reset.. It's the same again..
How do I go into the bootloader?
Hold down the voice speed dial button and soft reset – you should then enter bootloader mode.
Then, connect to your PC and flash a new ROM. Go to the Artemis section to find out more.
I couldn't enter the bootloader mode.. but I got it repaired... turns out there was some problem with the keypad.. :|
But thanks for your help guys.. much appreciated.
No problem, good to hear that your problem is solved.
Related
Hello I have a very strange problem with my Prophet...
when I turn it on or do a soft-reset i must touch the display and move with the stylus on the Display all the boot-time when i don´t do this my Prophet freeze at the Splash screen is that Normal ?
I have a xda Neo G4 with the Last Dopod Rom please help me anyone... sorry for my bad english and THANK YOU!!!
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
cidriver said:
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
Click to expand...
Click to collapse
i know how goes a hardreset Thank you no i will only know why this happens ?
I have the same problem. I only soft reset while on external power otherwise the system either hangs or I have to tap the screen often to keep it alive. I found no solution.
HELP!!!
Having the same problem here.
After hard or soft reset my prophet freezes on the screen with the spl/ipl info. This happend after I tried to install the AKU3.3.13.ASERG-us rom.
Tried everithing I know (which is not much in this area)
HELP
Try flashing with another ROM. Wm5 or wm6. We are plenty of alternatives.
reSpect
Just resetup ur Rom and other programs.... and make sure when u install any programs need to restart ur device that make restart ... and follow the steps step by step
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Did you do anything to the phone, in terms of modification? I was really interested in that thing, but having to do a hard reset on a brand new phone is a little disconcerting...
I tried installed everything that i had on my touch cruise
and everything was working superb.
Then this morning i installed HTC Home Plugin v2.1
and that hung my phone after i restart.
Now i've got no way on getting pass bootup screen.
A google search of "hard reset omnia" yielded this.
http://asia.cnet.com/reviews/handhelds/0,3800005395,39470096-43574745p,00.htm
26th June 2008: Was advised by the customer service rep (CSR) on the phone that the only way to solve my hanging issue is to bring to your Customer Service Center for a firmware software reinstallation.
Click to expand...
Click to collapse
Sorry to be the bearer of bad news
edit: http://forums.hardwarezone.com.sg/showpost.php?p=31024391&postcount=59 Try the method here.
when was onmia out ???? can you post some pics of the device ??? thanks i needreal shots not the ones that are online!
outphase said:
A google search of "hard reset omnia" yielded this.
http://asia.cnet.com/reviews/handhelds/0,3800005395,39470096-43574745p,00.htm
Sorry to be the bearer of bad news
edit: http://forums.hardwarezone.com.sg/showpost.php?p=31024391&postcount=59 Try the method here.
Click to expand...
Click to collapse
How awfully true..
Just got back from the service centre at Plaza Singapura.
Yup. Upgrade of software was the way to go.
The lady did say that the hard reset was the same as HTC,
pressing of the call and end button thingy but mine couldn't work.
Anyway, it was silly of me to go install the HTC Home Plugin.
Thx anyway bros for all replies..
Omnia Rocks!!
C J said:
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Click to expand...
Click to collapse
tap the soft reset button on top of the device using a thick stylus, you will get back the boot screen.
follow this
do the soft reset and immediately press the two green and red buttons(send and end keys)
you will get a hard reset menu on scree
Hello
Isn't posible reset the Omnia?
My wifi don't work
C J said:
Does anyone know how to reset a Samsung Omnia?
Mine's stuck at bootup and i cun press anything.
I need to know if there's a series of button presses b4 poking
with the stylus to hard reset the phone to factory settings.
Thx in advance.
Click to expand...
Click to collapse
turn your phone off, than press red and green buttons and after press phone on, you will get 2 options, 1 format: press phone on, 2 cancel: press phone off, in italy omnia this procedure is working.
It works man!!
Eureka!
Yes it does 2 x's now and one after a firmware update to version i900DXHK3/DXHK3 (Singapore). Which I did earlier today.
I had some how managed to put a pass I could not get right (how who knows).
After several attempts and finally an 8 min. mandatory wait. I did it. My final solution was that I had to wait and keep device awake for time to pass. 8 long agonizing minutes~!
1. Wait till reset timer is elapsed and devices is awake.
2. press both call and end button (ie green and red) I didn't press too light or hard just normal.
3. Push stylus on soft reset and within 5-8 secs eureka format screen.
4. hit call button.
This may not help every one but those with pass problems mab.
I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???
Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.
Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,
I would
1 softreset
2 hardreset
3 rma
Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Hey masters!
A light would be great here!
Sorry to insist!
orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?
Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.
Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro
OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time
You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway
Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!
Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.
Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!
What rom did you have? I had a similar problem and just had to rma it.