The operator does not exist in the database - General Questions and Answers

Afternoon all,
Last week I bought an HTC S740 which seems to give me a "the operator does not exist in the database" message whenever the phone is booted. Over the weekend I did a little bit of search on here and elsewhere on the web and it seems the way round it is to go into the connection set up menu and disable the auto configuration.
The problem I'm having is I don't seem to have a connection setup bitty. I've looked in All Programs, in Accessories, and just about ever other menu I can find, but no connection setup, no connection wizard or anything similar.
It's an Orange phone, although unlocked so I can use it on O2. I've tried a hard reset but still no luck.
Any ideas?
Ta.

well there's a weirdness. I just did another hard boot and this time I have the connection set up icon, along with a load of others that weren't there when I bought it or the last time I did a hard boot.
I'm wondering if perhaps last time I didn't give it long enough to install everything before I started playing.
Thanks me

Related

Can't run anything...

I have WM6 running on a HTC Trinity (the Orange SPV M700 variant) has been wonderful for over a month now, last night I reset it cause I hadn't in ages and it was getting all bunged up and slow, when it came back everything just stopped working.
Touchflo, HTCHome, all the stuff i had running on startup instantly blasted errors at me, and all the applications i have installed wont run, including .cab installers..
The error is:
"The File [File name] cannot be opened. Either it is not signed with a trusted certificate, or one of its components cannot be found. If the problem persists, try reinstalling or restoring the file."
I'm not one of these idiots who just panicks and complains about a problem, i've searched google a lot, found that its probably the 'security configuration' and found a program that should be able to change it, only, it can't connect to it properly through activesync, i assume because of the same thing. I would just wipe it clean, even re-flash the ROM if i had too, but I want to back everything up first with something like PPCPimBackup which has worked wonders in the past, only, I can't run the executable...
If it really comes down to it i will just manually backup my contacts list and suffer the other losses, but i'm sure there is some genious on these forums who has a magic sollution..
Always keep in mind, it's called a Pocket PC, because it's just like a PC. So from here on out, be sure to reset daily, it's quick and can help over a long run. As far as it not running now (don't know if you have fixed it yet) but try another reset, sometimes when there are too many startup apps, it can cause some chaos and certain apps won't run. Or try uninstalling the apps not working and reinstalling after a reset, after the uninstall.
Also, always a great idea to backup.
I would like to think i'm pretty good with computers, if this happened on my laptop or desktop I'd be able to find the registry values or find a program to change them for me to stop it blocking the apps from running.
Trouble is, I can't run the PPC version of RegEdit because it is blocking EVERY .exe, If it wasn't PPC i'd boot it up in safe mode, using all the default values, but there isn't on in WM6 by default (to my knowledge anyway)
I've reset many times and nothing changes, turned it off, even taken the battery out just in case it made a difference.
I think i'm going to have to do a hard reset and suffer the losses..
Sometimes a hard reset is the only solution.
Saw this in a signautre from NiteStalker, both hilarious and true, "If knowledge is counted in Hard Resets, I must be a genious!"

Touch Pro crashed - needed hard-reset to recover

Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset

WM6.1 - I'm asked for a password, but I don't have one!

Hello.
I recently got a Sony Ericsson XPERIA X1 (with Windows Mobile 6.1), and I set a password on it.
Sometimes when it would ask me for my password, the shift or fn keys wouldn't work, so I couldn't enter it. I would have to soft reset the device to be able to type in my password.
Frustrated, I decided to disable password protection entirely. I then found that after leaving the device alone for a period of time (while sleeping, for example), it would lock and ask me for a password - but since I no longer had one, I couldn't. I would have to soft reset the device to bypass the password screen.
I searched around, and found that this was a bug in Windows Mobile, and the only solution was to hard reset and never enable password protection. After a while of putting up with it, I flashed my device to use itje's Touch-IT v7, and I performed a hard reset. It was fine for a while, but now it's doing it again: it's asking me for a password when I leave it alone for a period of time, but I don't have one. I never set a password this time.
Is there any real solution to this? It's incredibly frustrating. Thank you in advance.
you mean the security password that is enforced when using exchange email? there is ap app that will enable you to turn it off, but you should read this thread (the app is listed here but you should take heed of the warning from deedee). I leave it up to you.
http://forum.xda-developers.com/showthread.php?t=358695
Try "hard reseting" it
I'm not using Exchange email, and the checkbox to disable password protection isn't greyed out (like it is in that thread). Thanks for the link anyway though, I'll have a look around the registry.
Anyone else know anything about this?
Edit: As I said in my original post, I already tried a hard reset when this problem originally appeared. I hadn't touched the password protection settings at all since my hard reset, but it's happening again.
Does nobody have a solution for this?
are you sure someone isn't messing with your phone and setting a password? I've been using windows mobile for 6 years and never had that problem.
And you said something about a bug.... can you link me to whatever you found?
Thanks for the reply, I appreciate it.
I just tried searching for that again, but unfortunately I can't find it. It was a thread with somebody saying that they have no password set, yet the device asks for one so they can only bypass the screen by soft resetting - and that's the exact problem I'm having now. There was no solution posted so I didn't bookmark it or anything.
I am the only person that has had access to my phone, so nobody has messed with it. The password setting is definitely disabled, and the HKLM\Security\Policies\Policies\00001023 registry value is set to 1 (disabled). My phone doesn't ask me for a password when I first start it (so I can get past it each time via a soft reset), it just seems to happen after 10 hours or so - I'm not exactly sure what triggers it.
Edit: I'm not sure if this is what I read before, but it seems to describe the same thing.
http://forum.xda-developers.com/showthread.php?t=291567
nuclear said:
Thats the question: is it really time for WM6?
So far i believe that the device cannot digest what we have so far of WM6. Too many non-functional things or bugs if you would like to say =_=
Device auto-locks and asks for password and if you dont have a password you cannot get into the device other than by soft reset. Asks password even for activesync! PDAViet has problem with activesync in vista as it disconnects after 5 minutes. WiFi only turns on from Comm center. Hang up's on 25MB free RAM. A lot of memory leak! 10MB to run SPB Time -_-...
Click to expand...
Click to collapse
Edit 2: Here's another one... No real solution posted.
http://social.microsoft.com/Forums/en-US/windowsmobile/thread/88834ba5-b64a-45c3-8dc4-378ffc3a40d6
seckin38 said:
I have recently purchased HTC Touch with WM6. 2 days ago, it suddenly locked. I couldn't unlock because it asks for password. Because I didn't set a password, I couldn't unlock.
Click to expand...
Click to collapse
This is really wierd, i have been using wm since 5 was on the scene and ive never come across your issue. I appreciate that your not using exchange but did you try the zeynee unlock app? It might stop the lock screen, you never know. If it doesnt work then nothing lost huh??
I didn't try it, no. I was concerned about the posts saying the application used up too much battery power, and thought checking the registry would be good enough (since nothing should be changing the value). I'll install it now and see if the problem still occurs. I don't have much hope that this will help though.
Okay, it just happened again. The application didn't help.
Ok, worth a try...
Have yoyu considered flashing to a different rom to see if this works? Is there a new stock Rom available?
Ill have to look more into this, maybe msdn has something on it.
Well, I had this problem with both my original Vodafone ROM and the custom one I'm using now. I'm reluctant to flash it again due to the hassle of reinstalling everything again.
I think it may be related to notifications. It just happened again as I got a text message, and last time it happened just before I received a Skype call. When I'm away and come back to find it locked, there tends to be a new icon in the notification area. It definitely doesn't happen every time I get a notification though...

How can I disable Sprint hands-free-activation after boot??

How can I disable Sprint hands-free-activation after boot??
every time I boot ot hard reset I get this message of trying to activate then fail
how can I stop this from starting
thanks
What exactly is sprint hands free activation? I'm on sprint & I've never heard of this. But check your startup folder & see if that program is in there.
Hi,
Same thing here. I bought an unlocked sprint phone. I'm using it on another carrier. Each time I make a soft reset it boots up, starts Flow 3D, and then launches a screen with the title Sprint hands-free-activation.
Because I am on another carrier it can't connect, so after a minute or so, it displays an error message, with the instruction that if you want to reattempt connection you should go to All settings => System => Update Profile
In my startup folder I got the following items:
\Windows\BTTrayCE.exe
\Windows\HTCStartUp.exe
\Program Files\S2U2\iLock2.exe
\Windows\PKG.exe
poutlook.exe
\windows\voicecmd.exe
Any ideas? Thank you in advance!
Sorry for bumping a really old thread here, but I'm having troubles with this as well. Any ideas?
Thanks.
- 2 Bunny
ACTIVATION Reply
Any new updates on this?
- 2 Bunny
ANY UPDATES ON THIS QUESTION Reply
Any updates on this?
- 2 Bunny
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
PROBLEM SOLVED HOORAY Reply
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Ironically, a hard reset never fixed it for me. I have thought that it might be because I am on Boost Mobile and my configuration and information might be a bit different.
trevoroni said:
I had this problem after I provisioned my Telus phone using the Sprint setting by accident after flashing a custom rom.
After a bunch of searching I found that going into the registry and deleting HKLM\Services\LaunchOMC the pop up never came back again.
I don't know if it has any adverse effects if you are actually on the Sprint network but it worked for me anyways.
Other then that the only thing I found that would fix the problem is a hard reset.
Here's the threads that pointed me in the right direction.
http://forum.ppcgeeks.com/htc-touch-pro/50148-touch-pro-services-guide.html
http://forum.ppcgeeks.com/htc-touch-pro-2/85027-please-help-explain-build-database-services-apps-auto-run-tp2s.html
Click to expand...
Click to collapse
I probably should've told ya'all this last week, but I might have found a fix for the problem: In Caulkin's/OMJ's/OAT's Kitchen, uncheck "carrier - sprint", and select the "Carrier - Generic" instead. I've been running for the last few days now like that and have had zero problems with this, and I think I have finally escaped the elusive "hand free activation problem. And no, this is not an April first joke either.
- 2 Bunny
frank0 said:
This came up for the first time for me last week. My phone kept on rebooting and then attempting "hands free activation". Eventually my phone told me that it had attempted too many times and that I needed to do hard reset it. I am using the stock wm 6.5 with sense and had not installed any new apps in months. It started while driving and using google maps. If I hit "cancel" while hands free activation is attempting i am able to regain control of my phone but it was sluggish. I was not able to find a fix and eventually I hard reset my phone and the problem went away.
Click to expand...
Click to collapse
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
GOOD LUCK Reply
newuser02 said:
Same problems here. Sprint cdma touch pro 2 with stock ROM.
I would find the phone keeps shutting itself off.
Finally able to do backup of contacts and hard reset. Restore contacts and lost all my text messages. Also lost all addresses with-in the contacts.
Hopefully this last.
Click to expand...
Click to collapse
If a hard reset doesn't help, you'll need to try to either make that adjustment in the kitchen that I was talking about earlier, or try that registry tweak. I've flashed more ROMs that I had cared to have counted to my Diamond (the equivalent of a hard reset every time), and it never fixed it for me. Hopefully you have better luck though.
- 2 Bunny
probably you intrested this way (visit page 3)
error data
Disabling Hands-Free Avctivation on HTC TP2 Sprint.
Note: Attached Cabinet files must be used accordingly!!!
1)Windows Mobile 6.1 use the cabinet file marked 6.1...
2)Windows Mobi le 6.5 use the cabinet file marked 6.5...
***Let me know if these Cabs resolved the proble!
"ALEXANDER OF PERSIA"

[Q] Error Code: 80072EFD

I have HTC MOZART, NODO Build, unbranded in indonesia.
Now my question is, once every 2-3 weeks, I got his kind of error. Basically The internet connection is gone when this happens, and I cannot update anything, unless of course I connect to zune in my laptop and use usb for internet connection shared from the laptop.
The only way to fix this AFAIK is by restarting the device (or remove the battery, and put back in)... hold the on button until off and turn on again is suffice though....
I dont mind restarting the phone within that interval, it is just weird and I tried to google and looked it up everywhere, I have not got the right explanation. Restarting the phone WORKS every time btw.
Anybody knows what this error is?
UPDATE:
I see that many others experience this and still no answer
http://answers.microsoft.com/en-us/...83cf0108/95bb01b5-9357-e011-8dfc-68b599b31bf5
Thanx

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