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Hai people,
Im new here and i got a problem with my HTC Hero. Ive got it rooted to FroydVillain through this site and it worked fine for quite a while. But since thursday my phone flipped.
My trackball keeps lighted on, whatever i do. My battery runs low in like 6 hours...normally i did a whole day with it.
When i plug the usb cable it doesnt connect to my computer, it only starts powering up the battery. If its connected with my usb cable and i remove the battery the trackball starts flickering instead off burning all the time.
I didnt know what was going on, so i tried to do a nand restore in the root menu. After that i still had problems with the trackball and it still doesnt connect to my pc. Then i tried a factory reset in the root menu, but the problems are still there.
It doesnt let me get into the mobile network settings either. It doesnt find my provider and cant change it, so at the moment my whole phone is useless
Im quite new with this whole rooting thing, so i might have messed it up now? I hope some people know a solution for this. Please dont throw to geeky stuff to me, because i might not understand it
My software settings are this according to the phone:
Firmwareversion: 2.1 update1
Smallbandversion: 63.18.55.06PU_6.35.15.11
Kernel-version: 2.6.29-063c4d24 htc-kernel(at)and18-2 #1
Build number: 3.32.405.2 CL 191507 release-keys
Softwarenumber: 3.32.405.2
Browserversion: webkit 3.1
Any help is welcome! Thanks in advance
I have tried to fix it myself cause i didnt get any responds yet, but without succes. I got it to restart again in the original htc version, and get the setup menu where u can set your country, wifi connection etc...
It doesnt recognize my sim card though, and doesnt find a provider because of that. When its finished with the setup menu its at the 'normal' home screen. But as soon as it turns black as the screen saver i cant get the screen on again.
The trackball also still keeps burning.
I went to my local phone repair point, but they dont do androids :S its for nerds he said -_-
Im getting hopeless...plx could some1 tell me what to do. I want a whole reset off the phone...i dont care losing information on it. But because i cant connect it with my computer i have no idea how to flash a rom on it
I have been having this error where the phone prevents itself from booting, showing a screen that tells you to connect to PC , for a while. Only way to fix it is to remove the battery and restart but that is just a temporary fix. What exactly is this? What causes it? Is it a software issue or a hardware issue? Should I get an exchange or do you guys think this will be fixed with the next update?
Thanks
Never seen that error message. I'd say reset once, if you see it again, get it exchanged.
Yea this my 4th HD7 it shows the error code when you plug it to the PC in zune. Funny thing is that I owned a speck case and I reboot the phone in the case till then. This time i pulled the battery out, put it back in and powered the phone on without the case and it is working fine. I guess the case is pushing down a button or sth and that prevents the phone from working properly. Very weird..
Hey there! I've been having the same error! This is my 2nd HD7, I own the Speck case and I do not think its the case. This issue is happening on mine with or without the case. Pulling out the battery just doesn't cut it. I have to:
1. Remove the battery
2. Plug the USB Charger
3. Insert the battery back
4. Turn on.
I love the phone but this is really frustrating!
Edit: Too bad I can't post the link to youtube due to member status. But the video is up just search for it "c101002e"
Just happened to me too. First day using the Speck case too and i let the battery drain till it died and upon reboot it showed the 'plug into computer' screen. Hope it is just the case causing problems.
did you all updated the sd card ?
you could try to reflash this rom (if you are on t-mobile USA ) http://forum.xda-developers.com/showthread.php?t=810346
Take this one "RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09_Signed_SCHUBERT_RELEASE"
its just the stock tmous rom .
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
nrfitchett4 said:
Weird coincidence that all of y'all are using the same case. Maybe it is damaging on of the buttons?
Click to expand...
Click to collapse
somewhere on the board they did tell that this case make the buttons really sensitive and it make the phone unusable .
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
pierce_m said:
theres a thread on tmobiles forums talking about the same issue, and most if not all the people there have the speck case. Someone says they tested it with and without the case and came to conclusion that the case is putting too much pressure on the camera button, which seems to be causing the problem.
would post the link to the other forum but i cant find it lol
Click to expand...
Click to collapse
Yea that was pretty much what was happening to mine. Although I remember trying to boot it without the case and having the same error before so what I did that I did a hard reset ( press power and both volume buttons at the same time) then when the phone booted, I rebooted it without the case immediately and its been working no problem since. I am pretty sure that case pushes the camera button since it grips the phone very tightly. I even overloaded the ram by opening lots of apps that runs in the background and then rebooted but it is working perfectly fine as of right now. Weird.. I am guessing its just a weird bug not a hardware defect.
I found it in a post in the mozart forums, so i tried it, as you do, cause its something new to play with cause my TP2 didnt like swimming, but anyway it was something about hoding down the camera button while power on, and it brought up a picture of a phone and cable and instructing you to plug it into a pc and when i did it started Zune and something about restoration error, so like in the previous posts it may be a stuck or faulty button somewhere on the phone that is causing it.
i didnt watch the video so if that had it in it never mind
cheers
Today 11 April 2011 I got notification about NoDo update for my phone.
It is HTC Mozart on Orange France network.
The pre-NoDo update was istalled about 20 days before.
The update got stuck at step 8. It seemed I had an unusable phone. In a periodic reboot mode into the update screen.
I checked on my W7 64 bit laptop the relevant backup folder, where all my phone data was supposed to have gotten backed up during the update. The folder was empty.
I therefore realized my phone got its rom corrupted during the update and I could not get back my pre-NoDo backup, since this latter was missing from my laptop.
Zune was on no help, stating a C101002E error.
The Windows Phone Support Tool was also of no use, reporting an error code while trying to restore my data.
XDA-forum provided me with a solution:
I went here
http://forum.xda-developers.com/showthread.php?t=1000781
and downloaded both bootloaders with relative roms.
After getting into the bootloader screen (red, green and blue screen), I installed the first ROM provided by Ansar. This could not install succesfully.
With the bootloader tool I could nevertheless confirm my idea I did not have anymore a functioning rom into my phone.
The second rom, the one ending with "Signed_by_ansar" could be succesfully installed.
I now have a Mozart fully functioning.
I had to restore my windows live account, Gmail, etc. My apps did not come back up after syncing with Zune.
I realized I just lost all my SMSs and home screen settings.
My phone was originally network unlocked and remained as such.
I got a notification that there is an official update for my phone the first time I rebooted. I will wait before attempting this update. The ROM by Ansar has got anyway copy/paste, being a NoDo ROM.
The ROM from Ansar, although for Orange France, removes the Orange splash screen when the phone starts. I guess if I need to use warranty on this phone right now I may have some issues with Orange France. Maybe when I update the phone following the update notification I got, I will re-establish a fully certified Orange ROM.
i9o pls and any one pls help me , i faced problem with [260] connection problem between my hd7 and pc vista 64 bit, actually i followed to steps in forum (error code C101002E) and drivers were installed (htc usb sync) before i started to flash rom NoDo bootloader 1, But no way still the problem [260]. i also tried another RUU htc asia xxx707xxx. because i have spl 1.23.2250.0(112138).also some links of RUU to download signed by ansar disappeared in rapid and other sourses, pls help to solve connection problem
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
WPS doesnt help in my case, Im malaysian and thought that need Asia RUU, but when i tried Europian RUU it nicely works, maybe because of i have 8G phone. the RRU is RUU_Schubert_HTC_Europe_1.69.401.01_Radio_5.54.09.21_22.33b.50.10_Signed_SCHUBERT_RELEASE(2)
day2die said:
Microsoft has release the Windows Phone Support Tool to fix this problem: http://support.microsoft.com/kb/2530409
Click to expand...
Click to collapse
Do you know what this tool does to the computer?
I would try it but honestly don't want to do it before I have info what it does to my PC settings. Unfortunately MS doesn't share with this knowledge.
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
MusicMan587 said:
Hi everyone!
I have a big problem with my new hd7.
Just bought, and wired for the very first charging but the phone continues to restart by itself.
Tried a hard reset, to set it in download mode and fix with Windows Phone Support Tool but still nothing to do. Even tried to install a new ROM but at the first start it continues with its loop.
In download mode zune tried to upgrade to nodo but it shows the error C101002E.
Don't know what else to do. Any idea? It's new!
Click to expand...
Click to collapse
No one had this problem? am i the only unlucky on the earth!?
Return for warranty replacement. Your phone is broken.
Thank you...i hoped i could solve it to not to wait september to have my phone back.
I dont know if this is the right way to ask this question, or the ringt place in the forum. I just know ive always found a lot of answers here before and now ive come to a dead end. Ive had a problem with my samsug sgh-i780 for atleast six months that i cant fix. I try to every once in a while, but just end up extremely frustrated and agitated. So, this time the same thing happend again, but i am willing to try and do something productive instead and vent my anger and problem here instead
The problem with the phone is that it refuses to connect to the internet. But only specific programs on the phone. Most of them connects perfectly, both via GPRS and WIFI. The problem is the programs that are from microsoft. They all promply refuse to acknowledge any connection whatsover to the internet.
I use WM 6.1, its not the shipped OS but i've updated it with samsungs official updating rom. So, the programs that refuses are IE, windows marketplace, windows update,the built-in podcasts and rss-reader program, maybe some others.
However, these programs COMPLETELY REFUSES to connect. Almost INSTANTY an alert window with "no connection avaliable. please change your settings or try again." or something similar pops up. Immedietly. Extremely provocing to me, since I know theres both a working gprs and wi-fi connection that ALL the other programs (opera (3 different versions)), coreplayer, etc can use, and do USE flawlessly all of the time. Gah, even writing about it drives me crazy
So anyways. Ive googled this thoroughly on SEVERAL occasions, ive gone through every single internet setting i've found on this mobile phone and changed it back and forth on several occasions, ive searched and searched this forum several times but ive ended up with nothing to guide me in troubleshooting/fixing this and i feel like my next step is throwing it into the wall. Wich wouldnt really SOLVE the problem... but atleast eradicate it
Long post, my bad, ill try and keep it shorter. Just wanted to write it all out, maybe im leaving out important info, feel free to ask me complete your picture if this with whatever you need to know. Maybe someone of you recognizes this problem immedietly and knows what it is and how to fix it. Any way, im happy to recieve any ideas and suggestions you might have.
Thank you in advance,
Malte
The best thing you can do right now is wait until i bring an SGH-780i from my workplace and go through the steps with you I'll have it by tuesday/wednesday.
(that is, because i can't really think of a reason for this to happen unless microsoft has found a way to block unofficial roms from using their applcations (doubtful)).
Awesome! I like the timing of yours; tuesday is my birthday
Will be waiting
/Malte
hey there, i hope someone can help me...
so i updated my t-mobile germany brandad omnia 7 to mango and was very happy to see it having internetsharing. i use the phone with the card of another operator but it worked fine. atleast two times. the third time i used it it took a long time trying to set up the hotspot till i canceld by pressing the back button. since then i get an error message everytime i try to switch it on.
does anyone have an idea what could possibly be the cause of this or even how i can fix it other than resetting the device? also i dont want to so as long as i dont know what caused it. i dont want to lose my stuff just for it breaking down again...
My Galaxy Tab 7.7 turns on every few minutes and displays a message for a moment in the lower right corner. The message is "USB Device Disconnected".
The device is not connected to any USB device.
This has been happening for many weeks now.
I've tried to turn the USB Debug option on but that didn't change anything.
I have not rooted the device.
I have not flashed the device.
I am running only stock applications from the market.
Does anyone else have this issue?
It's maddening because the device constantly turns itself on. At night I either remove it from my bedroom (the display lights up the room when it comes on) or turn the device upside down on the table so I can't see it when it comes on.
yes, i have the same issue
no idea what the reason is
Same issue.
One Added Note
One item to add...
It appears that if the unit is charging it does not have this problem. This makes logical sense as the USB is connected, albeit to the wall outlet.
I'm going to wait until ICS - which is due here in Thailand at the end of this month. If that doesn't fix it I will contact Samsung.
Living here in Asia makes taking things back for repair very difficult as the many small but authorized vendors aren't set up for this, the language barrier adds heavily to the issue, and finding an English speaking official Samsung office is quite difficult.
I will monitor the forum to see if a fix arrives before my software update.
Thanks everyone!
Same problem here. When this happen for me the mobile network disconnects, I am thinking that it may be some problem with the mobile network card...
When connected to wifi this is not visible although i might get the usb message.
But on 3g i loose all connection sometimes only for a second but sometimes for up to a couple of minutes...
Sent from my XT910 using Tapatalk
Update
I wanted to add some more information...
I happened to remove my carrier's SIM a week ago and the "USB device disconnect" error continues at the same rate.
I guess my next question is how do you contact Samsung support?
Do they have a Tablet support phone number?
I don't care which country the support line is located within, as long as it's English-speaker focused.
bump
very annoying to lose mobile network all the time
I changed Galaxy Tab 7.7 (3G Version) three times, all three tablets had same problem.... any idea to fix it?
I think the problem gets worse if the tablets not been rebooted for a while.
But after reboot I think mine is a bit more stable.
How is it for the rest of you?
---------- Post added at 10:50 PM ---------- Previous post was at 10:49 PM ----------
I also find it weird that you have the same problem with three tablets, but at the same time it seems that very few of us are affected???
I called Samsung and they said they never have complaints on this issue.... anyway, i got three devices from different stores have the same problem.. I think the issue is the rom. That problem hopefully can be solved after ICS upgrade...
Same problem; not so often but it happens once in a while.
I don't know if it is causing the instability that I have noticed with this device but it is kinda weird.
Do you have micro SD card plugged into the device? I read some other forums and some people removed the micro SD card, the issue resolved afterward.
I just removed the micro SD card, I will let you guys know if the issue can be fixed or not soon...
Sent from my GT-P6800 using XDA
Solved
I think all this happens because of Kies software. It's a monster, I will never use it any more. Even uninstlling may not help. Better use MobilEdit instead.
Anyway, I found solution in registry. So, try this:
Before starting, disconnect all usb devices from PC
1. Open Windows registry editor
2. Open key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USB
3. Press CTRL+F and search in data value your device name (egz. Samsung)
4. Delete all key branches with name started: Vid_*** where your device will be found (You may have to enable permissions first).
Reconnect device. That's all
i have the same 'problem' but..., never used Kies software
Anyway, solution is in the registry. Evidently some usb drivers are conflicting.
Deleting those Vid_*** keys simply resets usb drivers on particular port.
You can check your phone on another computer without driver
Vytookas said:
I think all this happens because of Kies software. It's a monster, I will never use it any more. Even uninstlling may not help. Better use MobilEdit instead.
Anyway, I found solution in registry. So, try this:
Before starting, disconnect all usb devices from PC
1. Open Windows registry editor
2. Open key HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\USB
3. Press CTRL+F and search in data value your device name (egz. Samsung)
4. Delete all key branches with name started: Vid_*** where your device will be found (You may have to enable permissions first).
Reconnect device. That's all
Click to expand...
Click to collapse
I don't see how this has anything to do with the problem.
The USB device issue is happening on the tablet, not on the PC. How does removing USB drivers from my PC fix the tablet issue?
omarrabbat said:
I don't see how this has anything to do with the problem.
The USB device issue is happening on the tablet, not on the PC. How does removing USB drivers from my PC fix the tablet issue?
Click to expand...
Click to collapse
Sorry, I didn't notice, that device is disconnected
Same problem with GSM version. Could someone try log at the logs when/after it have happend? Dmesg and logcat. Will also try to do it myself.
same issue here. Never used kies before. I'm not sure if it has something to do with interfering gadgets near the tab.
Strange thing some (or most) people dont notice that bug(?). I tried several 7.7's now and can confirm that this looks like rom issue as every 7.7 has that problem. It really annoys me, escpecially combined with the battery status screen-on bug. When battery is lower than 10% screen turns on like every 2 minutes or so... Good thing to save remaining battery
Oh and I never used Kies too. Didn't even install it yet.