[Resolved] Remove purchased applications from windows marketplace - General Questions and Answers

Yesterday I had to do a factory reset on my WM6.5 phone which forced me to reinstall all my applications. I had a few applications installed via marketplace, but I can't reinstall them because marketplace keeps telling me it can't connect (applications that I had not installed previously using marketplace can be installed without any problems).
So my question is, how can I remove applications from my purchased list ? I checked the marketplace website, but there is no such button and searching the web didn't offer the solution .

I've just installed an update for marketplace, but I still can not install previously purchased (free) applications. It keeps giving me
Error We encountered an error while trying to reach the Windows MarketPlace server
Click to expand...
Click to collapse
I've already adjusted my time and changed the Aku value from .5.5.0 to .5.3.00. I've even tried installing an older (hacked) version but that didn't work either.
If tried it over edge, wifi and activesync, using different catalogs, nothing works
Btw, I'm now using Marketplace 1.2.1422.0000

The problem fixed itself a few days ago.
Probably was something wrong at the Microsoft side of life

Related

[Q] Can't install purchased app

Hi all.
I've been enjoying the Assassin's Creed game trial over the past few weeks and decided to purchase the full game over the Zune client.
However I can't seem to get it onto my phone - each time I launch the game it tells me I am still using the trial. There is only tile for it in the Xbox LIVE hub, and I have tried restarting my phone and connecting it to my PC, with apparently no change. I've also checked in my updates list and the game isn't listed there.
Totally baffled, any suggestions?
Did you already try uninstalling the app and reinstalling it from the MarketPlace. You won't be charged twice; the MarketPlace will recognize you already bought the game.
Cheers Stingray, that seems to have worked!
Do you know if this is a common problem?
atomickarma said:
Cheers Stingray, that seems to have worked!
Do you know if this is a common problem?
Click to expand...
Click to collapse
The Marketplace in its current form has several bugs, some related to the Trial mode. One of the most prominent ones being that you (often) cannot update an application that you have installed in trial mode. The update process seems to work just fine, but the update never actually gets installed and Marketplace will keep telling you there's an update.
As for your particular issue, I haven't experienced that one myself. But when things go wrong you can often solve it by uninstalling/reinstalling the app. The only disadvantage of this solution is that you probably lose your application's settings or some in-app data (save games, downloads, in-app purchases, etc.).
By the way, this isn't a Windows Phone specific solution. Works for iPhone/iPad/Android too
Also Microsoft has promised to fix some MarketPlace bugs in the coming January/February update.

[Q] Android online market says "No Android devices associated with this account....."

[Q] Android online market says "No Android devices associated with this account....."
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Do you have unofficial ROM? Some phones with unofficial/custom roms it just doesnt work - engadget.
Sent from my GT-I5800 using XDA App
no i am suing the official one .. and it was working absolutely fine till yesterday .. just got pissed off today.. best regards!!
android market no device associated with this account
i have the sam problem
I've read the rooted phones have trouble.
since you are on eclair, you could use z4root to unroot and see if it works. If it doesn't then use the suggested solution while unrooted
satyamsit said:
Just found the problem this morning. Was about to install apps from android online market and discovered that it says "There are no android phones associated with this account. Please sign in with a different account.". Have tried the exiting solution given on various webpages by deleting phone number and again restoring it. But no luck :-( .. Can anyone help? Will be very grateful. Thanks in advance.
Phone galaxy 3..jg6.
Click to expand...
Click to collapse
It seems that I have not the official ROM. How can I fix this,
hey i too had the same problem!
What i did was ,
Went back to android market via mobile and synced it once and twice while keeping google account signed off on pc.
and then again loggin on on pc!
see if tht solves your problem!
Create new google account. Remove older account from phone. Add new account info,reboot, then add info of your primary account. Now reboot again and remove info of new account. If it doesnot works then do a factory reset after first step.
Hope it helps you.
i had the same problem, i simply contacted google
and believe me they are very responsive, i got a reply within a day and my problem was fixed
same issue
I have flash my new samsung galaxy s2 with odin and followed the instruction, it turn green..n my phone rebooted, no longer with orange applications n etc. Is that consider rooted? cuz if i put my new sim card in, they will require me to enter the network lock control key...which i thought of downloading chainfire's key unlock sim app..
I tried using connected the android market via wifi and downloaded the apps but when I wana click run...will appear could not acquire superuser access, is your phone rooted?.. i downloaded superuser ...but i keep having this pop up process of android.process acore has stopped unexpectedly. please try again.........
seriously need help!! tq.
I have the same problem many times. I know how to solve it.
Option 1 - Try downloading any application from ur cellphone. Once its downloaded and installed check the market online.
Option 2 - Try syncing ur account by using Gmail, Gtalk or any google application. Just send some mail or something via Gmail. That should do it.
Option 3 - Remove ur account from the cell phone and add it again
Option 4 - (Wont Recommend this, but you want to you can try) Download another of the market. Try upgrading the market verison. Use this - http://forum.xda-developers.com/showthread.php?t=1328878
If None of these work, it means there is some internal prob. Try after somedays, or flash another rom.
Solved for me.
I had this same issue this morning. And boy, was I pissed off...!! Did a lot of Google search but nothing fixed the issue. And then stumbled upon something on my own, that fixed the issue for me. Here's what you can do -
Login to your Google dashboard; from a PC preferebly. Else from cell is also fine.
There, scroll down to "Android market" and click "Installed applications"
This will open android market, with your already installed apps list, under orders tab. Click the 'Settings' tab here.
Hopefully you'll see your device listed here, but the nickname will be missing. At least that's what I saw. Edit and add a nickname, save changes.
And voila. Your device will show up in the apps' pages now.
Let me know if this helps you.

[Q]How to get apps back after hard reset?

I recently did a hard reset and all my apps are now gone, which was expected. But I thought Zune would sync all my apps back but that doesn't seem to be the case.
I purchased some apps through zune, and they are in my account history. Is there any way I can get them back? I can't buy them all again... (some of them were paid.)
Thanks
Have you connected your phone back to your pc running Zune? Those programs installed with the zune software should auto install when you sync, any others you installed via the phone MP will have to be reinstalled manually but you wont be charged again, when you try to "buy" it again you will be advised you have already purchased it and if you would like to download it again.
Thanks! I didn't know the phone Marketplace did that.
I am curious about this as well. I had a app fail to install properly (doesn't show as installed, so can't uninstall, however it nags me to update, which I cannot do as well) and would like to full reset.
bsipe9 said:
I am curious about this as well. I had a app fail to install properly (doesn't show as installed, so can't uninstall, however it nags me to update, which I cannot do as well) and would like to full reset.
Click to expand...
Click to collapse
You are good to go, anything you buy is either auto installed when you sync after a reset and you can manually reinstall the others.
Is there a way to tell what apps or games you had previously purchased? I had to do a hard reset because the upgrade wouldn't work for me without a hard reset. Now I don't have my apps or games and I can't remember what I bought.
kahibbi said:
Is there a way to tell what apps or games you had previously purchased? I had to do a hard reset because the upgrade wouldn't work for me without a hard reset. Now I don't have my apps or games and I can't remember what I bought.
Click to expand...
Click to collapse
You can see apps you had purchased on your destop in Zune. Settings - Account - Purchases if I'm not mistaken.
vangrieg said:
You can see apps you had purchased on your destop in Zune. Settings - Account - Purchases if I'm not mistaken.
Click to expand...
Click to collapse
Their is no 'Account' section under my setting in zune in desktop.
Zune is so confusing.. how can i install software using zune desktop and not marketplace? My zune has no marketplace..
vangrieg said:
You can see apps you had purchased on your destop in Zune. Settings - Account - Purchases if I'm not mistaken.
Click to expand...
Click to collapse
Is this the case with apps purchased via the phone Marketplace instead of the computer software?
Purple11 said:
Their is no 'Account' section under my setting in zune in desktop.
Zune is so confusing.. how can i install software using zune desktop and not marketplace? My zune has no marketplace..
Click to expand...
Click to collapse
What version of Zune are you using? Zune should show "Quick Play", "Collection", "Marketplace", "Social", and "Phone" in that order.
PG2G said:
What version of Zune are you using? Zune should show "Quick Play", "Collection", "Marketplace", "Social", and "Phone" in that order.
Click to expand...
Click to collapse
I think I am using older version, its 4.7.1404, my Zune dosent have Marketplace and Social.
When I check for updates using zune software it says I am up to date and when i try to reinstall from website, it stops at 'Checking for Updates' window..
That is the latest version. Have you signed in with your live id? Maybe that is necessary for the marketplace and social sections to show up.
Purple11 said:
I think I am using older version, its 4.7.1404, my Zune dosent have Marketplace and Social.
When I check for updates using zune software it says I am up to date and when i try to reinstall from website, it stops at 'Checking for Updates' window..
Click to expand...
Click to collapse
try change ur PC's region to US, should solve the problems.
Or
go to zune.net and login with ur Windows Live ID, there is also a possible that you're not completed the account registration at Zune.net
OMG thank you sooo much.. I changed my region to USA and now it shows up.. so much easy to browse apps and install.. thanks!
That shows all purchased apps and music bought using your account regardless of where you bought it.
Did you sign in from desktop Zune software using your Windows Live ID?
vangrieg said:
That shows all purchased apps and music bought using your account regardless of where you bought it.
Did you sign in from desktop Zune software using your Windows Live ID?
Click to expand...
Click to collapse
Yes I signed in to my Zune ID... I can do everything now like everyone else.

[Q] Missing Apps in Marketplace

I've been searching for a couple of apps (Kayak, Delta and CNN) and they can't be found. I tried searching the market via my desktop browser and they're not showing there either. Has anyone else noticed anything weird today. I just installed one of these yesterday, but needed to reinstall after a flash. All my other paid and free apps are just fine.
Maybe they got pulled to update or something, they are still there at http://www.appbrain.com/
I just checked on the web market and they were all there.
That's really strange. They're not showing for me on the web market and I tried from multiple computers while not logged into my account. I was able to get them from AppBrain so at least I have them now.
could be because of the flash i know for my xperia a lot of apps for other phones were not available on the market for me because i was running 2.1 stock

Marketplace down?

I can browse the market but when I try to download and app it says:
Service Not Available
Marketplace isn't available at the moment.
Please check back in a bit.
Error code: 805a01f4
Anybody else having this issue?
I have the "Info not available at the moment. Check back in a little while" error.
I believe they are updating the market to add the apps that were put on hold.
Sent from my HD7 using XDA Windows Phone 7 App
Had the same problem.
Restarting the phone solved it...
That was the first reboot I ever needed with WP7 ...
Appears to be working fine now on my Samsung Focus.
They **** marketplace down every weekend for few ours to update new apps... Its always on weekend I have noticed...
Sent from my OMNIA7 using XDA Windows Phone 7 App
Here (Netherlands) its already 2 days down?!?!?!
http://www.wpcentral.com/windows-phone-marketplace-error-c101b00b#comments
Not available!
Hi all
So, it seems to be up again but for lots of apps (some that were showing as available this morning) are now showing as not available. I get a message saying that the software may need to be updated, or not available in my region.
Anybody?
andrew-in-woking
CPCisHere said:
I can browse the market but when I try to download and app it says:
Service Not Available
Marketplace isn't available at the moment.
Please check back in a bit.
Error code: 805a01f4
Anybody else having this issue?
Click to expand...
Click to collapse
same issue, but happen not on all apps. some apps can be downloaded sucessfully
got the same error, but the zune marketplace seems to work...
so install using the zune way
Working again
Hi all
It seems to be working again, here in the UK.
Cheers
andrew-in-woking
Stop whining, marketplace isn't even available in Finland through the phone which basically means I can't install any apps fml
its working here (Germany) without any limitations (I think). Any Apps with you cant download? I would try to DL them and report
i had the problem too, but now it works since yesterday.

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