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Anyone here get their TV-Out Cables yet?

It limits you to 4 options, Powerpoint, Internet, Youtube.. and something I forget.
But can we get it to display anything we want?
Btw it's so cool.

Oh well that's a bit useless then...if I can't use CorePlayer what's the point?

Let me plug it in real quick.

Ok I figured it out.
Ok first off - the jack you plug the phone into has a place to charge your phone. That's a nice feature.
Ok, you plug it in, the phone displays on your TV Beautifully. It gives four buttons.
Powerpoint
Photos and Videos
Internet
Youtube
The only soft button is "Close".
You press Close, it goes to your default Touchflo screen - the one when you open the keyboard. Touchflo 2D I think? Well I'm gonna go explore some more.
Edit: I opened Diamond Hologram and it froze. It just came here actually. Diamon Hologram displays vertically, but the phone is locked horizontally, so it looks very strange. So be careful opening programs that can't tilt. I don't have G-Sensor on but I bet it'd help.

No cable here. I ordered Oct 10 from Expansys and have been continually misled about stock and delivery. Now they say that due to an error, they shipped others ahead of mine and are again out of stock... maybe sometime in January. Is there ANY other supplier? I'm tired of the BS.

hopper13 said:
No cable here. I ordered Oct 10 from Expansys and have been continually misled about stock and delivery. Now they say that due to an error, they shipped others ahead of mine and are again out of stock... maybe sometime in January. Is there ANY other supplier? I'm tired of the BS.
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I myself have also ordered from them and are quoted end of december for shipment due to backorder. If i can get it somewhere else that would be great.

OEM TP TV Out cables from Germany
This guy has about 10 left on e-bay. He says he ships to the EU, but he may ship elsewhere if asked. I ordered one off him 4 days ago and it arrived today. Here's the link: http://cgi.ebay.co.uk/HTC-Touch-Pro...14&_trkparms=72:1301|66:2|65:12|39:1|240:1318

hopper13 said:
No cable here. I ordered Oct 10 from Expansys and have been continually misled about stock and delivery. Now they say that due to an error, they shipped others ahead of mine and are again out of stock... maybe sometime in January. Is there ANY other supplier? I'm tired of the BS.
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Click to collapse
thanks why you never order anything from expansys, that are overpriced and suck at getting you stuff on time

Live and learn. I have probably invested over an hour of my time writing emails and calling about what should have been a 1 minute click and purchase item. I'm done. I'll call one more time today and to cancel the order.

I have TV-Out cable for almost a month and it works perfect, I can play Coreplayer (movies) and anything else (photo album or whatever you like) what is on screen of your TP will be on the TV also)

cymax said:
I have TV-Out cable for almost a month and it works perfect, I can play Coreplayer (movies) and anything else (photo album or whatever you like) what is on screen of your TP will be on the TV also)
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Same here! can play everything and see whats on my phone!
i bought the cable for 26 euro's.
how do i fix the problem of lagging when playing divx with coreplayer? when i set the settings to Q-Tv it shows me a black screen on my TP and TV

ribcage said:
This guy has about 10 left on e-bay. He says he ships to the EU, but he may ship elsewhere if asked. I ordered one off him 4 days ago and it arrived today. Here's the link: http://cgi.ebay.co.uk/HTC-Touch-Pro...14&_trkparms=72:1301|66:2|65:12|39:1|240:1318
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Thanks for the tip my friend.
I just ordered mine.

hopper13 said:
No cable here. I ordered Oct 10 from Expansys and have been continually misled about stock and delivery.
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Click to collapse
Don't believe their website on availability. When I ordered one a few days ago, it showed nearly 400 in stock. Then I get an e-mail saying it won't ship until mid to late December. They also offered to substitute one of their own cables, which does not charge.

newsflash40 said:
Don't believe their website on availability. When I ordered one a few days ago, it showed nearly 400 in stock. Then I get an e-mail saying it won't ship until mid to late December. They also offered to substitute one of their own cables, which does not charge.
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This was not just their website, also via email and voice. I just sent them an email cancelling my order. I really don't want to deal with them.

Another unhappy customer that ordered a tv cable a Nov 10th from expansys and hasnt received it yet.

hopper13 said:
No cable here. I ordered Oct 10 from Expansys and have been continually misled about stock and delivery. Now they say that due to an error, they shipped others ahead of mine and are again out of stock... maybe sometime in January. Is there ANY other supplier? I'm tired of the BS.
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Click to collapse
F$%^CK The [email protected]@rds!!!!
excuse my french :]
I have exactly the same experience with them!!
I wanted to do a safe internet buy, so i thought it would be wise to buy some phone stuff at the official HTC shop.
Arriving at the payment i suddenly noticed the name Expansys popping up, since the delivery would only take 3 days, i didnt care so much about it. Afterall i was redirected from the HTC shop. End of the story: the delivery wasnt 3 days but 3 full months!!!!And the people at the Dutch Expansys shop didnt care about a thing
i will never never never buy something from those criminals again...

At least their webpage says out of stock now and Jan. delivery on the tv cables. I bet they have has alot of irate calls the last few weeks from customers. HTC really needs to find a better partner to do business with for their accessoires.

Anyone know where to get one in the US???????

shamus072 said:
Anyone know where to get one in the US???????
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http://www.expansys-usa.com/p.aspx?i=170917
...but shipping in jan
-mark

irus said:
thanks why you never order anything from expansys, that are overpriced and suck at getting you stuff on time
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For what it's worth, I ordered mine thru expansys on Saturday, and it just got delivered to my house today via Fedex.
Looking forward to trying it out when I get home! Toys! I love toys!!
Edit: I see they have the HTC Touch Pro TV Out Cable AC T110 backordered. I ordered an item called "HTC Raphael TV Out Cable AC T110", and that shipped immediately.

[Q] Transformer Bundles pad + keyboard comet UK

Comet now have these in stock for dispatch, i just ordered mine for tomorrow and have received a confirmation of delivery email (if that means anything)
Fingers crossed here's hoping
http://www.comet.co.uk/p/Tablets/buy-ASUS-Eee-PAD-TRANSFORMER-BUNDLE-Tablet/717711

Thanks for the pointer I've ordered one too but I'm not over-confident I will have a TF in my hot hands by Friday somehow. It seems odd that neither Ebuyer or Amazon for example have stocks, and I seem to recall Comet as being optimistic regarding stocks of the (minus dock) TF's too.
Actually reading all the tales of woe re screen bleed, troublesome docks etc, I wonder if I've made a wise decision but life's too short and I've taken a chance

Comet can have these bundles within 2 weeks. Thanks to a contact in comet
Sent from my Desire HD using XDA Premium App

shotto said:
Thanks for the pointer I've ordered one too but I'm not over-confident I will have a TF in my hot hands by Friday somehow.
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Think positive!
I emailed them yesterday with that same question 'how come you get yours in stock and amazon say june 1st'? They emailed me back this morning saying they were due in today so i've been watching the website all morning waiting for it to be updated, when i saw it i rang them to confirm and gave them my details, they then rang back to confirm delivery tomorrow by parcel force for which i paid an extra £5.60
If they don't turn up a local store is going to get a brick through it's window

checkbox111 said:
Think positive!
I emailed them yesterday with that same question 'how come you get yours in stock and amazon say june 1st'? They emailed me back this morning saying they were due in today so i've been watching the website all morning waiting for it to be updated, when i saw it i rang them to confirm and gave them my details, they then rang back to confirm delivery tomorrow by parcel force for which i paid an extra £5.60
If they don't turn up a local store is going to get a brick through it's window :eek:
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I went into my local store Saturday and the guy checked stock at the CDC which said delivery due 10th. I went in after work today and it was right they got them ready to be sent out so ordered one for in-store collection and picking it up Friday if you don't want to order online go in and do what I did. I only paid £399 as I took out the extra care so did me a deal so all in I only actually paid £485 with the service plan as I got 10% off buying vouchers through my work I'm a happy boy lol

Just ordered the bundle as well. I hope the keyboard will come with the US layout like on the pictures and not the UK layout.
Due in on Friday!

I received my Transformer from Comet yesterday, when I ordered it on Monday they told me they had 78 in stock.

checkbox111 said:
If they don't turn up a local store is going to get a brick through it's window
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I thought you already had a Transformer?

jimbob1971 said:
I thought you already had a Transformer?
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I did, i bought one a month ago when they first became available, but no scrollable widgets or browsers worked so i sold it again, (paid £375 sold for £440)
My new one with keyboard arrived today, so no bricks will be thrown, (at least not at comet)

checkbox111 said:
I did, i bought one a month ago when they first became available, but no scrollable widgets or browsers worked so i sold it again, (paid £375 sold for £440)
My new one with keyboard arrived today, so no bricks will be thrown, (at least not at comet)
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I ordered my bundle on the 4th April and Comet have had my money since then. To hear that someone who ordered YESTERDAY received theirs instantly is just infuriating.
I'm off to Comet after work. F****** ridiculous.
(No offense to you checkbox, obviously...)

Richie P said:
I ordered my bundle on the 4th April and Comet have had my money since then. To hear that someone who ordered YESTERDAY received theirs instantly is just infuriating.
I'm off to Comet after work. F****** ridiculous.
(No offense to you checkbox, obviously...)
Click to expand...
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When i had mine a month ago all i had was the slate, they didn't get any stock of keyboards until yesterday and i was straight on the phone.
Just ring up the service centre direct 0844 800 95 95, all a store will do is give you some BS about availability
The keyboard is awesome, increases productivy a 1000 percent, the keys have a really good feel, and the touchpad is very fast, haven't worked out how to adjust speed.
Been using it for about five hours with general use, setting up ADW EX, a bit of youtube, web browsing, emails, and it's only gone down 15 percent!

Well indeed I should have had more faith my order arrived this morning as promised Must admit I was surprised when just one box arrived as I've always seen the pad and dock in two separate boxes but sure enough they were both inside.
No juice at all in the pad though some in the dock just a quick look and no sign of back-light bleed (with the start-up dark background).
Must say I love the look of the TF and dock, feels solid and well made
Damn the long initial charge time I want to play with my new toy

Took delivery of mine today from Comet, plugged in an power on BAM! Screen bleed!! All edges are corners, pretty bad. Went to my local store to return and refund and they have awful customer service. They treated me as if I was lying "oh I dont see a problem", well its not you who purchased it?
Anyway got a refund in the end. Having now had 2 faulty Asus transformers and 7 faulty iPads I think its time I walk away from tablets.....

I now have my bundle in hand after picking it up from Comet and its amazing can't believe how small the box was with both in I had to ask if both were there lol I also picked up a nice bag for it which I'm happy about.

peacemaster said:
Just ordered the bundle as well. I hope the keyboard will come with the US layout like on the pictures and not the UK layout.
Due in on Friday!
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Are you in the UK at the moment? I'm currently in the US and will have my keyboard delivered next Wednesday (US Layout)...I then return to the UK on Saturday. Would you be interested in a swap? I'm not overly bothered about having a US keyboard but a UK layout would be a bonus.

Ordered one from comet to arrive today....
Didn't arrive... Comets customer support leaves alot to be desired for... such as support

shotto said:
Must admit I was surprised when just one box arrived as I've always seen the pad and dock in two separate boxes but sure enough they were both inside.
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You should spend all day watching unboxing videos on youtube

Case Mate 40% off Cyber Monday Sale Extended

The Hula black is only $12 free shipping after the 40% off:
http://www.case-mate.com/SearchResults.aspx?tSearch=moto+x&searchBtn.x=0&searchBtn.y=0

Thanks for the tip! I really wanted to snag a white one with my Moto X order yesterday, but cabernet (?) was the only option left. For the $12 price, I'll use the black one for now until other cases become available!

Did the deal end already? I'm seeing the price as $20.

Elsydeon said:
Did the deal end already? I'm seeing the price as $20.
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Try adding it to your cart. When I did that, the coupon was automatically applied - I didn't even have to enter it!

Elsydeon said:
Did the deal end already? I'm seeing the price as $20.
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Try code CM40 but as was posted above, the discount was automatically applied once you put the item in your cart.

gabriel_hart said:
Thanks for the tip! I really wanted to snag a white one with my Moto X order yesterday, but cabernet (?) was the only option left. For the $12 price, I'll use the black one for now until other cases become available!
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According to their return policy, they will do an exchange:
http://support.case-mate.com/index.php?pg=kb.page&id=33

JulesJam said:
According to their return policy, they will do an exchange:
http://support.case-mate.com/index.php?pg=kb.page&id=33
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Awesome, good to know!

Awesome! I love the gelli cases so I picked up the other color for $15!

must be dead now, wont even take my cm40 code

Has anybody that ordered from this deal actually gotten their cases shipped yet? I got an email saying that they had shipped my case on the 3rd by USPS First Class Mail, but the tracking continues to say that only the shipping label has been printed. There's been nothing beyond that to indicate the post office even got the package. Sent them a question about it, and haven't heard anything back from them, so starting to feel fishy.

Same here. Got the shipping notice at the end of last week, but USPS just says "shipping label created"

I also got a shipping notification on the 3rd and the tracking never updated.
About 30 minutes ago I got an e-mail from case mate stating that the case is out of stock and they do not know when they will have more stock to fill my order.

They are cancelling orders. I got this deal as well, got the tracking and shipment email from them and then got an email stating that my order was cancelled due to the item being out of stock and my refund should arrive in a few days. I called and asked if they could honor the price when they have stock again but was told it was "while supplies last." Bummer.

Wow, that's odd... they didn't cancel mine. Here's the e-mail I recieved:
Dear XXXXX,
I am contacting you today regarding your recent Case-Mate order XXXXXX. Your order's shipping label was generated and sent to processing for fulfillment and shipment. Regretfully, fulfillment has
notified us that the Moto X 2nd Gen Hula Cases color=Black/Charcoal (CM031158) is not available at this time.
At this time we do not have a definite date when the case will be available.
Please let us know if you wish to wait for stock. We can also cancel the order but would hate to see that happen.
We apologize for any inconvenience caused.
Kind regards,
Alma Cano
Case-Mate Customer Service
1-866-689-3432
[email protected]
Making Happiness Happen!
On a side note, I did a little digging around and this place seems to be the only one I can find that has this case available (http://www.thethingamajig.com/mobil...ough-frame-case-motorola-moto-x-2nd-gen..html) Wondering if I should just bite the bullet and pay the extra 10 bucks... I've been nervous as a cat in a room full of rocking chairs carrying the phone around with no protection. Anyone know of anyone else that has this case (less than the $22 this place wants?)

zhagas said:
I also got a shipping notification on the 3rd and the tracking never updated.
About 30 minutes ago I got an e-mail from case mate stating that the case is out of stock and they do not know when they will have more stock to fill my order.
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Click to collapse
I still haven't had any responses, and wish they could do me the courtesy of giving me that response much earlier, I would've cancelled long ago. Was really hoping to have had this case or SOME case on hand, now I got my Moto X today and no case. I guess I'll just pick up a cheap crystal clear case for now off Ebay.

Elsydeon said:
I still haven't had any responses, and wish they could do me the courtesy of giving me that response much earlier, I would've cancelled long ago. Was really hoping to have had this case or SOME case on hand, now I got my Moto X today and no case. I guess I'll just pick up a cheap crystal clear case for now off Ebay.
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I'm with you 100%. I got my phone on Monday and I've been stalking the mailbox the last couple of days waiting for the case to show up. Seems like something that should have taken less than a week to figure out (after telling me it was shipped!)

zhagas said:
I'm with you 100%. I got my phone on Monday and I've been stalking the mailbox the last couple of days waiting for the case to show up. Seems like something that should have taken less than a week to figure out (after telling me it was shipped!)
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I'm tempted to try buying it off that site you linked and ponying up full price, but considering the manufacturer themselves screwed up on their stocking status, I don't trust that site much further. Might need to try emailing them first to confirm if they even have it in stock. With everybody having bought Moto X's in droves during Cyber Monday, I'm betting Moto X cases are out of stock everywhere right now, unless it's some ugly design or color.

Elsydeon said:
I'm tempted to try buying it off that site you linked and ponying up full price, but considering the manufacturer themselves screwed up on their stocking status, I don't trust that site much further. Might need to try emailing them first to confirm if they even have it in stock. With everybody having bought Moto X's in droves during Cyber Monday, I'm betting Moto X cases are out of stock everywhere right now, unless it's some ugly design or color.
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I went ahead and cancelled my case mate order and ordered from that site (rather than obsess over it). I'll let you know if/when they ship it (and more importantly if I actually get it!)

zhagas said:
I went ahead and cancelled my case mate order and ordered from that site (rather than obsess over it). I'll let you know if/when they ship it (and more importantly if I actually get it!)
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I gave them an email and they replied within half an hour saying that they definitely had it in stock...so far so good as far as customer service goes, so I went ahead and placed an order for one. :good:

zhagas said:
On a side note, I did a little digging around and this place seems to be the only one I can find that has this case available (http://www.thethingamajig.com/mobil...ough-frame-case-motorola-moto-x-2nd-gen..html) Wondering if I should just bite the bullet and pay the extra 10 bucks... I've been nervous as a cat in a room full of rocking chairs carrying the phone around with no protection. Anyone know of anyone else that has this case (less than the $22 this place wants?)
Click to expand...
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Thanks for the link, I just ordered from them. Consulted this thread after checking my mailbox today with no Hula Bumper in sight. I can barely find any other site that carries the case, much less a site that is selling it for less than MSRP. Shame on Case-Mate for taking such a long time to respond. As of this post, I still haven't received anything from Case-Mate since the "shipping" confirmation on 12/4.

"Pre-order package" and Garnet Red a9

I've noticed HTC telling a lot of upset buyers on Twitter the same canned responses that "it will be well worth the wait for the pre-order package they're putting together". Does anybody know what that means?
Also yesterday, 12/2 was the day the red a9's were supposed to begin shipping. Has anybody had confirmation of shipping for theirs yet? I was going to get mine by Friday, but I know now it'll likely be next week or later, realistically.

I canceled my order because of the long wait. Still interested in how the deep garnet looks in person though and maybe just maybe will consider getting it if I dont have to wait any longer.

Slick.dylan said:
I've noticed HTC telling a lot of upset buyers on Twitter the same canned responses that "it will be well worth the wait for the pre-order package they're putting together". Does anybody know what that means?
Also yesterday, 12/2 was the day the red a9's were supposed to begin shipping. Has anybody had confirmation of shipping for theirs yet? I was going to get mine by Friday, but I know now it'll likely be next week or later, realistically.
Click to expand...
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Got my notification today it shipped. Ordered within a few hours after it was announced.

pkinetics said:
Got my notification today it shipped. Ordered within a few hours after it was announced.
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Ah, nice! I just now got my shipping confirmation too. I had pre-ordered it, but ended up cancelling it cause I was frustrated by the delay. Reordered later when they had 30% off and got 2 for about $700.
You'll have to let me know what's in the pre-order package!

Nothing extra that I can tell. Phone, charger, cable

pkinetics said:
Nothing extra that I can tell. Phone, charger, cable
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Dang. Typical HTC empty promises. Oh well, at least the wait is over! Thanks!

Slick.dylan said:
Dang. Typical HTC empty promises. Oh well, at least the wait is over! Thanks!
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I didn't see the tweet, so I couldn't speculate what it meant. They might have been referring to the phone itself.

pkinetics said:
I didn't see the tweet, so I couldn't speculate what it meant. They might have been referring to the phone itself.
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"@ScienceLifeNY We’re really sorry for the delay, but with the pre-order package we put together, it’s well worth the wait!" [email protected]
Specifically to people who had complained about the wait for their preordered phones. You're probably right, but it seems like they're insinuating there's a bonus.
How is your a9 though!? Is the red as nice as it looks in the pics?

Slick.dylan said:
"@ScienceLifeNY We’re really sorry for the delay, but with the pre-order package we put together, it’s well worth the wait!" [email protected]
How is your a9 though!? Is the red as nice as it looks in the pics?
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The red is very nice. I'm trying to figure out what settings I want on and off and how will it impact performance. I'll probably write some sort of informal my usage type review.

Slick.dylan said:
I've noticed HTC telling a lot of upset buyers on Twitter the same canned responses that "it will be well worth the wait for the pre-order package they're putting together". Does anybody know what that means?
Also yesterday, 12/2 was the day the red a9's were supposed to begin shipping. Has anybody had confirmation of shipping for theirs yet? I was going to get mine by Friday, but I know now it'll likely be next week or later, realistically.
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They specifically mean the $100+ dollars in HTC credit for accessories they are giving out, I'm sure.
I got my shipping confirmation on 12/4, which is unfortunate b/c I was had juse decided to cancel my order as I picked up a Galaxy Note 5. At least now I can compare them side by side now.

sonus said:
They specifically mean the $100+ dollars in HTC credit for accessories they are giving out, I'm sure.
I got my shipping confirmation on 12/4, which is unfortunate b/c I was had juse decided to cancel my order as I picked up a Galaxy Note 5. At least now I can compare them side by side now.
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I like the $100 credit better than a surprise gift inside... Cuz, if we get a surprise in the box I may or may not like/use it. $100 credit is like gift voucher, I can buy anything!

PSA: Amazon is refunding Note 7 accessories that are outside the 30 day return window

I just got off a chat with support for amazon requesting a refund on the wireless charger dock and case I bought for my note 7. I bought them back a week before the phone initially launched and they were both well outside the 30 day return window but it seems like they're treating this as a special scenario and sent me return labels for those 2 items. Would have otherwise been about $90 bucks down the drain.

fastredponycar said:
I just got off a chat with support for amazon requesting a refund on the wireless charger dock and case I bought for my note 7. I bought them back a week before the phone initially launched and they were both well outside the 30 day return window but it seems like they're treating this as a special scenario and sent me return labels for those 2 items. Would have otherwise been about $90 bucks down the drain.
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I ordered a sparin tempered glass screen in Aug and a Tanaab tempererd glass in September, Amazon credited me for both

fastredponycar said:
I just got off a chat with support for amazon requesting a refund on the wireless charger dock and case I bought for my note 7. I bought them back a week before the phone initially launched and they were both well outside the 30 day return window but it seems like they're treating this as a special scenario and sent me return labels for those 2 items. Would have otherwise been about $90 bucks down the drain.
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This is amazing, thanks a lot. You're a credit to the community!

They just let me return my Spigen case that was delivered on Aug. 18th. Guess I'll use that to buy a new case for the replacement phone.

I wonder if Amazon Canada is doing the same.. I just emailed them and hoping for good news. Though Samsung Canada is giving customers their money back for Note 7 specific accessories, I think it would be much easier to go through Amazon instead.

How were you guys able to get a refund? Do I just go to customer service and ask for a refund or is there a "special" way?

batsup606 said:
How were you guys able to get a refund? Do I just go to customer service and ask for a refund or is there a "special" way?
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Go to your amazon account orders and click return then state the reason like I dont need anymore if its over the time window then click chat and email them that you no longer need because your note 7 has been recalled again, that is what I did

ronii_lyn said:
I wonder if Amazon Canada is doing the same.. I just emailed them and hoping for good news. Though Samsung Canada is giving customers their money back for Note 7 specific accessories, I think it would be much easier to go through Amazon instead.
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Update: I got two emails. The first one basically was like, 'we don't know what you're talking about and to take a screenshot of this forum to see who started spreading false information, but we'll refund you anyways.' The second email, which was sent shortly, said that they were just updated that they will do Note 7 accessory refunds, and that they were sorry for the first email they sent. They've already refunded me the screen protector I bought since I can't really return it. I'll probably send out the four cases I bought this evening or tomorrow.

The rep I'm currently chatting with is giving me the whole "outside the 30 day period" run-around. Also, they're making me pay to return the items. Any thoughts?

I didn't even think about that, boy that was easy, no fighting or complaining just instant shipping labels for both my items.
---------- Post added at 11:25 AM ---------- Previous post was at 11:24 AM ----------
StaticMoot said:
The rep I'm currently chatting with is giving me the whole "outside the 30 day period" run-around. Also, they're making me pay to return the items. Any thoughts?
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Click to collapse
Try another agent maybe, I just said "I heard all Note 7 accessories are being refunded 100% due to the Recall" and the guy had me 2 shipping labels in 30 seconds

nosympathy said:
I didn't even think about that, boy that was easy, no fighting or complaining just instant shipping labels for both my items.
---------- Post added at 11:25 AM ---------- Previous post was at 11:24 AM ----------
Try another agent maybe, I just said "I heard all Note 7 accessories are being refunded 100% due to the Recall" and the guy had me 2 shipping labels in 30 seconds
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I left very unpleasant feedback about the rep I dealt with and I'm trying email again. Clearly she didn't know what was going on. I'll keep pestering and being nasty until someone gives me a satisfactory response. If it was a blanket policy and no one was getting refunded, I wouldn't raise a stink. But I'm in the customer service industry and I'm a firm believer that all customers should be treated consistently. If you help one customer, everyone else deserves the same treatment.

I am not getting any link to Chat and I am an Amazon Prime member. They charged me for the first two things I sent out today.

StaticMoot said:
I left very unpleasant feedback about the rep I dealt with and I'm trying email again. Clearly she didn't know what was going on. I'll keep pestering and being nasty until someone gives me a satisfactory response. If it was a blanket policy and no one was getting refunded, I wouldn't raise a stink. But I'm in the customer service industry and I'm a firm believer that all customers should be treated consistently. If you help one customer, everyone else deserves the same treatment.
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I did the chat, could be their e-mail people are terrible lol. Should try the chat.
kbboykin said:
I am not getting any link to Chat and I am an Amazon Prime member. They charged me for the first two things I sent out today.
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I find it ungodly annoying to get to the chat option. I don't even know how I get there half the time. It doesn't show under the regular orders tab, you have to find another special screen asking how you want to handle an order. I just did it and i don't even think I could walk you through how to get there. If there is an easier way I'd love someone to list it.

nosympathy said:
I did the chat, could be their e-mail people are terrible lol. Should try the chat.
I find it ungodly annoying to get to the chat option. I don't even know how I get there half the time. It doesn't show under the regular orders tab, you have to find another special screen asking how you want to handle an order. I just did it and i don't even think I could walk you through how to get there. If there is an easier way I'd love someone to list it.
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I actually started off with the chat and she gave me the generic run-around. She tried to tell me that as a one time exception they could refund the cost of the return shipping after they got the item back. I told them where they could stick that. I'm not paying $6 to ship back a $10 case and potentially be out the $16 if something goes wrong. I know I'm being a pain, but like I said, CS should be consistent regardless of how I contact someone.

StaticMoot said:
I actually started off with the chat and she gave me the generic run-around. She tried to tell me that as a one time exception they could refund the cost of the return shipping after they got the item back. I told them where they could stick that. I'm not paying $6 to ship back a $10 case and potentially be out the $16 if something goes wrong. I know I'm being a pain, but like I said, CS should be consistent regardless of how I contact someone.
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They are asking me to remove my screen protector and return it.. SMH, but it cost me $34.99, so I guess i"ll have to.

kbboykin said:
They are asking me to remove my screen protector and return it.. SMH, but it cost me $34.99, so I guess i"ll have to.
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What, they want you to put it in an envelope? That's random. What good will it do them? That's my thinking on all this. Asking for the items back is useless because its not like they can re-sell them. I may just throw the lot in the trash if they keep giving me the run-around and find a different retailer for things.

I can confirm that this works. All you have to do is get on a chat with Amazon Support and explain to them that the Note 7 has been recalled and that you are stuck with the items and ask if there is anything that they can do, even though you are outside the 30day return policy. They were super nice and got me a full refund.

chriskerper said:
I can confirm that this works. All you have to do is get on a chat with Amazon Support and explain to them that the Note 7 has been recalled and that you are stuck with the items and ask if there is anything that they can do, even though you are outside the 30day return policy. They were super nice and got me a full refund.
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Finally got it too. But as noted above they ask me to return a used screen protector. For the ones I threw away, I'll just send back the empty box and go from there!

I can also CONFIRM that is true, just got of the phone talking to a Amazon rep and they allow me to return my Spigen case and a wireless charger despite being over the 30 days period. The only thing they didnt allow me to return was the Skinomi screen protector and the reason was that " it came from an outside vendor and need to contact them directly for a refund. I will contact Skinomi to see what is their position. I will post again as soon as i have an answer from them.
I want to say Thanks to who started this thread, you just save me $35 ???

I just did this.
The longest part was finding the Telephone number to call.
I just explained to them that I had the explding phone and they said they knew about it and how did I want my money returned. They did not want the Spigen case back.
Could not have been easier or quicker.