Database Info

How To Hard Reset Polaris?

How can I hard reset Polaris?

Press and hold the Explorer and GPS button (under the phone buttons), and press reset with sylus!
Or use Clear Storage in Setting System.

Problem
Hi, My polaris is crazy, I notice some problems in the way the system is working, contact problems, weather home plugin, always trying to get information, problems with instaling programs, and now I can not enter in bootloader or make a hard reset, when I try it I see the tri color screen but disaper in less a second.
Any idea?
thanks

Did you ever read the manual that came by your device.
They have a troubleshooting section too.
You could also give more specific info on :
- contact problems
- weather home plugin
- always trying to get information
- problems with instaling programs
That would really help us to figure out if you are the one that are doing things not the right way or if it is your device that malfunctions.
PS: don't feel attacked by this post, it's only for making you understand that when you provide little info, we can't really help on the problem.

solved
Problem solved guys,
Don´t fell atacked I undersyand you,
Yes the device was not working good, so I make a Hard Reset, and now everything is ok.
Thanks

Resets Not working
I cannot do a Soft Reset or a Hard Reset on the HTC Touch Cruise (Polaris)
Individually,
Pressing the camera key on the right side does not work, throws an error message - Unable to initialize Camera. Failed to set up the camera device
When I use the Stylus to do a Soft Reset, nothing happens.
Pressing Messaging/GPS + Internet buttons and Soft Rest = No Result.
Any other ways to do a soft/hard reset? Is clear storage ok to do a hard reset, and with a cooked ROM. Thanks for the answer

sraaj, the same problem for me. Did you solve the problem?

Thanks!!! Press and hold the Explorer and GPS button (under the phone buttons), and at the same time press reset with the pen worked perfectly for me. I recovered the phone after I broke it when installing a game.

Thanks,I can hard reset naw

Ugh.. What did I do and how do I fix it?

So what did I do....
I installed .net 3.5 compact on my phone, and then installed Advanced config and made a few TF3D tweaks. Everything seemed to work ok. I then installed hTorch and it worked.
I then installed dotfred's taskmanager and then did another TF3D tweak. (The cache size one) and then did a soft reboot.
Now my phone doesn't even work. I can barly boot up and when it does boot up I get all of these error about ***.exe can run because it is not a valid
application.
Im thinking it was the .net 3.5 maybe.. or the dotfreds... no idea really.
Phew... so What'd I do wrong? I cant figure out how to un-install the stuff I put on it, because active sync wont run because it wont load on my phone. I literally cant do anything on my phone. The time doesn't even show. All I can see is the battery, reception and that it is on vibrate. I cant even change the volume.
Thanks for any help... I would love a way to do it w/o losing all of my numbers but that maybe the only way. (but I dont even know how to do it like that)

cableguy84 said:
So what did I do....
I installed .net 3.5 compact on my phone, and then installed Advanced config and made a few TF3D tweaks. Everything seemed to work ok. I then installed hTorch and it worked.
I then installed dotfred's taskmanager and then did another TF3D tweak. (The cache size one) and then did a soft reboot.
Now my phone doesn't even work. I can barly boot up and when it does boot up I get all of these error about ***.exe can run because it is not a valid
application.
Im thinking it was the .net 3.5 maybe.. or the dotfreds... no idea really.
Phew... so What'd I do wrong? I cant figure out how to un-install the stuff I put on it, because active sync wont run because it wont load on my phone. I literally cant do anything on my phone. The time doesn't even show. All I can see is the battery, reception and that it is on vibrate. I cant even change the volume.
Thanks for any help... I would love a way to do it w/o losing all of my numbers but that maybe the only way. (but I dont even know how to do it like that)
Click to expand...
Click to collapse
The simplest would be a hard reset but will cause you to loose data, to do this press the the volume down button while pressing the reset button (next to the usb port) then it will ask if you want to hard reset so press the volume up. This will place your phone back to factory defaults.

Any idea how this happened? I would like to do all of this over again, just not sure what I did / didnt do...

I cant get this thing to hard reset.... ugh!
I have tried pressing and holding the volume down button and then pressing and holding the reset button next to the USB and it just keeps rebooting. (Also tried the center button and the volume button at the same time and then hitting and/or holding the reset button.)
Whats odd is sometimes is comes up with my password prompt and it works, other times that same password prompt comes up but my password doesnt work....

Wow... after about 15 reset, and 5-10 times trying to hard reset it... it just started to work all of a sudden..
I'm afraid to reset it again. No idea whats going on... worst part is that I work in IT so I'm really confused as to what is going on.

Hard reset is performed by doing the following.
1. Press the volume down button.
2. Press the action button.
3. Press reset button with stylus.
Press all of the above mentioned sections and continue pressing until you are prompted to perform a Hard Reset.
hchavarria said:
The simplest ... press the the volume down button while pressing the reset button (next to the usb port) then it will ask if you want to hard reset so press the volume up. This will place your phone back to factory defaults.
Click to expand...
Click to collapse
This is the method for entering bootloader mode, not Hard Resetting the device.

If you have your phone synced to outlook, you should be able to restore your contacts. Also I save all my contacs to sim via sim manager.

a bit of advice which I use... always backup ur phone after installing a program. After each single install do the backup, you should have Sprite Backup which came with ur phone. This way, you can go back to any one point in time to see what F'ed up, takes a bit longer but its worth it.
This doesnt solve ur current problem but at least u can make sure it doesnt happen again... and fyi, everyone ends up hard resetting their phone at some point in their life and lose all data... ur not the first and wont be the last so breath and take it easy.

After changing registry key it is not possible to start the device.

Hi,
I have changed the registry key to change the default keyboard input.
HKEY_CURRENT_USER\ControlPanel\Sip
After changing the registry key, I have restarted my mobile but it does not get start properly. It just shows the starting screen (only shows "Windows mobile" on screen). Please help me to solve the problem.
Mobile details :- HTC P3450
OS :- Windows moble 6.1
Thanks in advance,
Milind

looks like you need to hard-reset your device.

Please let me know how to hard reset the device.
-Milind

http://wiki.xda-developers.com/index.php?pagename=Elf_Resets
That's guessing you have an Elf HTC P3450 if not the WIKI will hold the info

Not Working.
Even after resetting it just shows the "Windows Mobile" on screen.
Is there any other way to edit the registry entry.

No way to change registry without being in operating system, my next advise is to go to the WIKI i linked and find your stock ROM and flash.

After a hard reset (soft reset won't solve your issue) it will sit at the Windows Mobile screen for a while as it initializes the system for the first time, so wait 15 or so minutes, and it should get around to setting up your stylus and such.

Hi, this happend to me once screwing around with sip, to get block recognizer back in wm6.5, and the all thing freezed just like you. So do operate hard reset and be patient it will end up telling you you really messed up but will start from scratch after a while.

hcall,trowakage
After hard reset I have Kept the device on for whole night but still it shows the "Windows mobile" on screen.
stylez,
It is not possible to connect the phone to PC through active sync, so it is not possible to flush the ROM.
-Milind.

weird, I suppose you tried pulling out the battery and putting it back on? what keys do you press to hard reset? do you get a message saying you will loose all your data press action to continue?
Can you enter hardspl at all? if so you can flash your rom
To perform a hard reset
1.Press and hold the TALK and END buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.2.Release the stylus, but continue pressing the TALK and END buttons until you see the following message on the screen:This operation will delete all your personal data, and reset all settings to manufacturer default. Press Action to restore manufacturer default, or press other keys to cancel.
3.Release the TALK and END buttons, and then press ENTER on your device.
good luck

hcall,
I have tried it in the same way which you have mentioned.
In the same way shown in video
But unfortunately it doesn't show any message (hard reset might work after booting OS completely & in my case it is not possible, it just shows "Windows Mobile").

can you boot on hard spl at all?

hcall,
no.

power off...
press power button while the volume key is pressed down... that way you'll enter the tri-color boot screen... connect it to your computer and flash a good rom.

TheRem,
Not working.
Is there another way to reinstall OS.
-Milind

It seems there is no solution for this problem.
-Milind

bring it to the nearest HTC service center in your country.

Fiquei com a mesma dúvida.
A minha situação actual tem transcoding
Sent from my GT-I9100G using Tapatalk 2

Swype-HTCBlackBird-3.9.10.10.5032

hello guys i have to tell you what happened after installing the cab in title.
all my email account and internet connection was "damage" because all passwords was deleted. so i reconfigured all my account and internet connection and all was restored.
but do you know why? i've try this cab in 2 phone (2 x hd2 because my collegue has the same phone)
thanks bye

+1
The same for me on my HD2.
But after having reconfigured all my accounts and internet connection, all is ok now.
I read on others forums that's exactly the same for everyone......
But a little work and swipe is a very good soft, so...........
@+
Franky

yes thanks for support me ... hope for me it wasn't only my problem.
swype is soooo incredible!
pierre duras said:
The same for me on my HD2.
But after having reconfigured all my accounts and internet connection, all is ok now.
I read on others forums that's exactly the same for everyone......
But a little work and swipe is a very good soft, so...........
@+
Franky
Click to expand...
Click to collapse

testing
After one week, swype become more and more attractive because of words it keeps in memory.
I write my sms and email more and more quickly!
Very good soft.....

Had the same problem with Dutty's Swype-CAB. Solved it by setting up my e-mail-account after installing Swype

The problem is that the installation CAB for Swype 3.9 replaces the file ModelName.txt in the Windows directory because Swype was licensed only to T-Mobile.
After changing this file resets email accounts (server addresses and passwords) and WiFi passwords. I am not sure if you also need to reconfigure SMS and MMS servers: can't remember if I did it off my head.
Swype is gorgeous!!!!

GioVAX said:
The problem is that the installation CAB for Swype 3.9 replaces the file ModelName.txt in the Windows directory because Swype was licensed only to T-Mobile.
After changing this file resets email accounts (server addresses and passwords) and WiFi passwords. I am not sure if you also need to reconfigure SMS and MMS servers: can't remember if I did it off my head.
Swype is gorgeous!!!!
Click to expand...
Click to collapse
hmm...strange...after installing i had not to reenter my wifi and email-settings ?!

Same problem here... The pin passkey to my phone seamed to be reset after installation so even though i was 110% sure of the password it did a factory reset after 10 failed attempts and even cleared my SD card with all pictures and files etc!! (luckily enough i had most backed up)
I tried this twice with the same result... (second time i removed the SD card first though!)

Hmmm... I wasn't aware of the passkey problem.
Would you try removing the phone passkey, installing Swype, and then re-enabling it?

I'm having the passkey problem too after installing the cab.
I don't know what to do now lol, I can't get past the phone lock screen now. Tried a few soft resets but it didn't help.
I tried performing hard reset, but somehow I couldn't seem to do it.
Could anyone help me out a little ?
Thanks in advance. ^_^

hi,
same here after i installed swype, all email, wlan, networkshare usernames and passwords are gone. i read about the problem before, and saved email and wlan settings as xml files for use with sahimi oder sktools. networkmappings i renew, and passkey i didnt use at all.
im using 'lia ime' .cab to install swype.
regards mad

Holding Up/Down Volume buttons and pressing the 'On' button brought me to Red-Green-BLue-White screen.
On the top of the screen(Red colured area), something like these are written:
PB81100 HX-BC
SPL-1.42.0000 XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x40
Gosh, I'm pretty frustrated now. Have I bricked my phone by installing Swype? DAMNNNNNN it...

mccool_y said:
Holding Up/Down Volume buttons and pressing the 'On' button brought me to Red-Green-BLue-White screen.
On the top of the screen(Red colured area), something like these are written:
PB81100 HX-BC
SPL-1.42.0000 XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x40
Gosh, I'm pretty frustrated now. Have I bricked my phone by installing Swype? DAMNNNNNN it...
Click to expand...
Click to collapse
Nah dont panic - you are on the bootloader screen by the sounds of things.
At worst you will have to hard reset or install another rom.

cd78 said:
Nah dont panic - you are on the bootloader screen by the sounds of things.
At worst you will have to hard reset or install another rom.
Click to expand...
Click to collapse
Wow thanks for the reply, feeling a tinyyyy bit better now.
How do I do a hard reset though if 'Holding Up/Down Volume button and pressing the 'On' button briefly' didn't respond with the hard reset warning message, instead that bootloader screen you mentioned ?
Any help is appreciated <3

mccool_y said:
Wow thanks for the reply, feeling a tinyyyy bit better now.
How do I do a hard reset though if 'Holding Up/Down Volume button and pressing the 'On' button briefly' didn't respond with the hard reset warning message, instead that bootloader screen you mentioned ?
Any help is appreciated <3
Click to expand...
Click to collapse
did you do this?:
"How to perform a HardReset
Hard Resetting deletes ALL personal data and settings and restores your phone to factory default conditions as if you turned on the phone for the first time after purchasing.
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
"This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel."
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset."
http://forum.xda-developers.com/showthread.php?t=609477
Some great advice from mskip there ^

mccool_y said:
Holding Up/Down Volume buttons and pressing the 'On' button brought me to Red-Green-BLue-White screen.
On the top of the screen(Red colured area), something like these are written:
PB81100 HX-BC
SPL-1.42.0000 XE
MicroP(LED) 0x05
MicroP(TOUCH) 0x40
Gosh, I'm pretty frustrated now. Have I bricked my phone by installing Swype? DAMNNNNNN it...
Click to expand...
Click to collapse
just soft reset your device, it'll solve your problems

for those with the pin problem, install Swype BEFORE syncing to the exchange for the first time or installing the pin.

I installed a file called Fixed-Swype-HTCBlackBird-3.9.10.10.5032.CAB and did not have the aforementioned problems.

chribruu said:
I installed a file called Fixed-Swype-HTCBlackBird-3.9.10.10.5032.CAB and did not have the aforementioned problems.
Click to expand...
Click to collapse
could you please post link?
thanks

I don't know if i can if i can. Swype is a commercial product now if I'm not mistaken. I found it on mediafire via google quite easy by searching the whole string..
EDIT: File removed due to obvious reasons. Thanks for the heads up bobsbbq.

[Q] sense malfunction...help please

Hi,
I dont know what happened but since this afternoon (no matter how many times I perform a soft reset) sense is unable to start. I cant even navigate my phone. however I can still send and recieve calls but that's it.
Does anybody know what caused this? Although I install various software on an regular basis I'f never flashed the standard ROM.
Can you please tell me how to perform a hard-reset if software doesn't allow me to?

quote from the manual:
"To perform a hard reset
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset"
However before you do that, you could try disabling sense + soft reset + enabling sense -> this helped me few times when my sense wouldn't start.
The question is can you get to Start Menu / Settings? or - if not - does your ActiveSync work?

Some info from the Htc website..
Performing a Factory/Hard Reset You can return your phone to its original state, as it was when it left the factory. This is also called a hard reset. You might want to do this if you are giving your phone to a friend or relative and you want to remove all your data first, or if your phone has a persistent problem that is not solved by powering off the phone and then powering it on again.
A factory reset is a drastic measure. It permanently erases all your personal data and customized settings, and also removes any programs you have installed. Make sure that you have backed up the information and files you want to keep. For information about ways of backing up your phone, see the following topics:
Synchronizing With Outlook on Your Computer
Backing Up Your Phone Using Microsoft My Phone
Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
On the Home screen's Settings tab, tap Menu > All Settings > System > Clear Storage.
Enter 1234.
Tap YES to perform the reset, or tap NO to cancel the reset.
Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using buttons on the phone.
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.

p107r0 said:
quote from the manual:...
...The question is can you get to Start Menu / Settings? or - if not - does your ActiveSync work?
Click to expand...
Click to collapse
...The answer is: No...I'll try your manual quote tnx...
Yes Activesync still works...
Shum97 said:
Performing a Factory/Hard Reset... ...
Click to expand...
Click to collapse
Tnx guys but no luck, when phone is off and I hold the volume buttons then briefly tap power button the damn thing turns on...the the whole crap starts all over again...nothing works except sending and recieving calls...

ok, before you attempt to loose all your data, try copying unpacking the attached file to your Windows folder - it can be done with ActiveSync,
if I did not screw up, once the file is copied there, long-press of phone button should bring the today settings, where you can try to disable sense, and see what happens then...

dub027 said:
Hi,
I dont know what happened but since this afternoon (no matter how many times I perform a soft reset) sense is unable to start. I cant even navigate my phone. however I can still send and recieve calls but that's it.
Does anybody know what caused this? Although I install various software on an regular basis I'f never flashed the standard ROM.
Can you please tell me how to perform a hard-reset if software doesn't allow me to?
Click to expand...
Click to collapse
WTF... Same here... Turning the phone on this afternoon, suddenly Sense does not want to start anymore... No mather how many times I try!!!
Update: at least the "Hard Reset" worked. So back to basic and Sense worked again. :-( Now updating the phone again... Sigh...

Righard said:
Update: at least the "Hard Reset" worked. So back to basic and Sense worked again. :-( Now updating the phone again... Sigh...
Click to expand...
Click to collapse
one more (sad) reason for investing in good backup app, be it SPB, Sprite, Resco or whatever...

p107r0 said:
one more (sad) reason for investing in good backup app, be it SPB, Sprite, Resco or whatever...
Click to expand...
Click to collapse
Agree 100%. I backup regularly but now I cant even hard-reset so that's not my problem.
Until now a hard reset always worked. Putting your (p107r0) file in the windows folder at least gave me the uportunity to disable sense and grand me access to the settings. But the touch screen seems to suffer from this virus too...when I try to purge my stored info (entering 1234) the keyboard shows what key I press but the number doesnt appear in the textbar...
Even trying to install a cab doesnt work. I can find everything on the phone but tapping does nothing...
I'm very close to flushing the phone down the toilet or something...

I feel your pain (1 month with overheating mainboard), but don't flush it yet
try the second method for HR - the one where you start with both vol keys pressed

p107r0 said:
I feel your pain (1 month with overheating mainboard), but don't flush it yet
try the second method for HR - the one where you start with both vol keys pressed
Click to expand...
Click to collapse
TNX!!! tried and at last problem 'solved' (hard reset worked) let's hope it's a last for me...
mods you can close this thread as far as I'm concerned.