Rogers mandatory update - Data status - myTouch 3G, Magic Android Development

Hello;
I'm wondering if people could post their status for the data so that those of us who don't have data have something to tell Rogers.
My status is that Rogers won't do the Network Refresh - I've called and spoken to about half a dozen people (both in data and not) and there is obviously a memo as none are willing to do it. I've requested escalation but have not heard back.
They are insisting that even if the refresh did work, it could also revert and no longer work -- can anyone confirm whether or not they have lost data since getting their refresh?
They have also told me that they can't do the refresh for technical reasons, they've told me that the refresh won't do anything since the tower won't communicate with my phone until I put their update as it won't be compatible. So basically I'm getting the run-around ... no surprise.
I'm also on a "master ticket" which they claim only have 40 people on it - seems to me that this board has more than 40 people, so maybe there's only 40 of us that are modded and can't otherwise get data.
I'm on 1.6 now, but obviously if I can't get the data back I'll look at CursorSense32A since from what I'm reading here that seems to be the only one that reliably works w/o Rogers intervention.
Here's my current details:
Firmware version 1.6
cyanogenmod 4.2.13
Build DRC92
Baseband 62.52S.20.18H_3.22.20.17
Kernel 2.6.;29.6-cm42
SAPPHIRE PVT 32A SHIP S-ON H
HBOOT-1.33.0009 (SAPP50000)
CPLD-12
RADIO-3.22.20.17
May 8 2009, 21:02:32

What is from development in your post?

Hello 5[Strogino];
My apologies if this is in the wrong area: I put it here as this thread Rogers Mandatory Update is here as well. I did look to see if there was another forum and thought maybe "Software and Hacking General" but it says no noobs and as this is my second post I'm pretty sure I qualify.
I'm really just trying to get a single location where those of us who are/were affected by the mandatory update can post our current status. The original thread has a lot of people posting a lot of different scenarios and there is a lot of time covered in that thread so it's difficult to tell if people had it working, lost connectivity etc.
So with that goal in mind, can you suggest an alternate location for this thread and either maybe you can get it moved (as a sr. member?), or I can repost it there.
Thanks.

I had no data for almost a week. I then upgraded to 6.35.10.18 Radio and 1.76.2007 SPL, and then installed cursorsense rom.
My data returned within about 36 hours.
Lee

Flash the 6.x radio and 1.76 end SPL and then this ROM
http://forum.xda-developers.com/showthread.php?t=592856
It has the rogers radio.When data returns, you can revert to 3.xx radio.

bcrook said:
Flash the 6.x radio and 1.76 end SPL and then this ROM
http://forum.xda-developers.com/showthread.php?t=592856
It has the rogers radio.When data returns, you can revert to 3.xx radio.
Click to expand...
Click to collapse
LOL
Are you still giving out this bull**** advice?
HERES THE REAL SOLUTION
1. Call Customer Care *611 : Say cancel my service to get to a rep without saying anything else
2. Tell them youve updated to the newest rom and that your data isnt working ( they shouldnt ask any questions really just tell them it was from the website)
3. They will perform a resend to switch which will disconnect you from the call
4. Reboot phone and you will have data
NO NEED TO FLASH ANYTHING
5. Have Data faster than what the above solution is telling you
I can confirm this works on both rooted dreams and magics as i own both and have friends with dreams
data has not been lost once
If customer care gives you a hard time request their manager
The manager should coach them to do the data restore or hell do it himself
If the manager is a douche and wont do it (sometimes this happens)
just tell him u want to cancel because of this
they should be able to do it to prevent you from canceling your service i would think
honestly ive never had a problem finding a rep to do it in 5 seconds
just hang up if you get an idiot and try again ;P
Customer relations and customer care and the escalation support group all have access to the network refresh
If you want a manager they can resend to switch
If you want to cancel you are transferred to customer relations
who can resend to switch
AND the people that you talk to customer care can too
If your talking to tech support they are retarded
The customer care policy from a senior customer care agents mouth " Our reference says to do the resend to switch to refresh the network to restore data"

hey alan090;
I've been trying that for a week -- I'm sure this worked earlier, but this 'hack' appears to be closed. They seem to know not to do this both in the regular wireless as well as the data divisions.
Has anyone installed cursorsense and not gotten their data back?
Question #2:
Are people who have data via network refresh still getting the texts and calls to tell them they need to update?

On Amon RA's 1.6.3 Donut ROM. Had no data for about 24 hours, used the live support and got it back with a network refresh. Have had it even since. Never flashed the new radio or any new ROM. Still getting texts and calls though, quite annoying.

dmod5585 said:
hey alan090;
I've been trying that for a week -- I'm sure this worked earlier, but this 'hack' appears to be closed. They seem to know not to do this both in the regular wireless as well as the data divisions.
Has anyone installed cursorsense and not gotten their data back?
Question #2:
Are people who have data via network refresh still getting the texts and calls to tell them they need to update?
Click to expand...
Click to collapse
They have not closed it as this is the procedure they have to follow to give you your data back after 24h
still able to do it and just explain u updated on the weekend
if they want build info, find the build info

alan090 said:
LOL
Are you still giving out this bull**** advice?
HERES THE REAL SOLUTION...
Click to expand...
Click to collapse
We all know a network refresh can get our data back. However, we don't know if it is a permanent solution. Rogers can disable phones that have the old radio again any time they like.
On top of that, getting someone to actually do the refresh is a major PITA, something I certainly am not willing to do. Calling in repeatedly to get someone who will do it is not my idea of fun.
I'd prefer to update the phone to the radio they are looking for, and then I can load on any rom I want.
I'd suggest you don't put down others suggestions, especially since they seem to work for everyone. We know the refresh works, and this method works too.

GreenEnvy said:
We all know a network refresh can get our data back. However, we don't know if it is a permanent solution. Rogers can disable phones that have the old radio again any time they like.
On top of that, getting someone to actually do the refresh is a major PITA, something I certainly am not willing to do. Calling in repeatedly to get someone who will do it is not my idea of fun.
I'd prefer to update the phone to the radio they are looking for, and then I can load on any rom I want.
I'd suggest you don't put down others suggestions, especially since they seem to work for everyone. We know the refresh works, and this method works too.
Click to expand...
Click to collapse
The refresh is permanent and is the PROPER method
If the Radio works thats just luck
I KNOW agents personally in customer care
I just chatted with them last night
and This is what needs to be done
Changing radio and rom for the data back is too much work even if it does work
The network refresh works for everyone
This method has not been 100% conclusive since people have flashed it and it still does nothing to bring data back

alan090 said:
The refresh is permanent and is the PROPER method
If the Radio works thats just luck
I KNOW agents personally in customer care
I just chatted with them last night
and This is what needs to be done
Changing radio and rom for the data back is too much work even if it does work
The network refresh works for everyone
This method has not been 100% conclusive since people have flashed it and it still does nothing to bring data back
Click to expand...
Click to collapse
Flashing the radio is the conclusive way to bring radio back.
If you have any idea who bcrook is you would give some credit to his advice, because he is one of the ones on xda who knows his stuff about the technical aspects of things.
After flashing the radio image, I have not received any more texts or phone calls from Rogers.
Flashing the radio is very simple. You just have to make sure you do it right. I also received a network refresh, but flashing the radio is the permanent solution.
So yes. Do your network refresh. If you can, flash your radio too.

So for those who upgraded to CursorSense basically needs to stay with this ROM forever? I like this ROM but I'd like to be able to upgrade to some version of 2.x in the near future...

xaueious said:
Flashing the radio is the conclusive way to bring radio back.
If you have any idea who bcrook is you would give some credit to his advice, because he is one of the ones on xda who knows his stuff about the technical aspects of things.
After flashing the radio image, I have not received any more texts or phone calls from Rogers.
Flashing the radio is very simple. You just have to make sure you do it right. I also received a network refresh, but flashing the radio is the permanent solution.
So yes. Do your network refresh. If you can, flash your radio too.
Click to expand...
Click to collapse
Ive had people on the same radios from day one with their data back
VERIFIED never touched the rogers radio and *gasp* still have data
notice you had the resend to switch as well as the radio? do you think if you didnt flash the radio it would not work magically? no it still will
you can still use the stock 1.5 image with no updates to ANYTHING and get your data back
think what you want im just trying to help you guys get your data
spend 24-48 hours waiting before you actually follow what I said to get your data back as the radio step is completely unnecessary
Oh BTW regarding those texts and/or phone calls
so dont feel special because they stopped sending them to me on my v3 radio too

Alan,
I manage 15 or so Rogers phones at work, and the only people who got texts and calls about it were our dream and magic users. The other 11 or so people did not get any messages.
Rogers would have identified who to alerts/disable by either:
a)IMEI on your account
b)doing a scan for certain phones.
"a" is much more likely, as otherwise they would pickup non-rogers customers who happened to be in a Rogers area when the scan was done.

GreenEnvy said:
Alan,
I manage 15 or so Rogers phones at work, and the only people who got texts and calls about it were our dream and magic users. The other 11 or so people did not get any messages.
Rogers would have identified who to alerts/disable by either:
a)IMEI on your account
b)doing a scan for certain phones.
"a" is much more likely, as otherwise they would pickup non-rogers customers who happened to be in a Rogers area when the scan was done.
Click to expand...
Click to collapse
Ill check on that
I thought I had gotten reports from some people that they had gotten them on non-dreams
Ill check on my account that only has a lg xenon on it

alan090 said:
LOL
Are you still giving out this bull**** advice?
HERES THE REAL SOLUTION
Click to expand...
Click to collapse
So wait, let me get this straight...
Upgrading to the files they are looking for is "bull**** advice"
The REAL solution is calling into Rogers, threatening to cancel your account to get a network refresh?
I myself called Tech Support and Customer Care for about a week asking for a network refresh and never got one. The days that I did, nothing happened when I rebooted my phone. Eventually I just upgreaded the Radio to 1.76 and installed the default Rom (But I still have access to fastboot for future flashes). Withen about 36 hours my phone had data again.
Threatening to cancel you account is a stupid way to get data back. It's an equivilent to throwing a tempertantrum because your mom said "No more cookies unless you do your homework". Screw doing the homework, cry and tell them you'll run away is the REAL SOLUTION

Related

Question on the radio

Hey guys and experts,
I was browsing through the forums and I came accross the radio thread. I'm extremely confused with it and I'd also like to improve the performance of my 3G and all that. I've been looking around the site but I haven't found anything like an instruction or guide on how to do all that stuff. So I'd like to get some help from you guys if you don't mind.
1) First of all, in regards to version numbers, higher number does not mean it's better right? My radio version is 1.02.25.32 and my 3g reception is spotty and so are my calls sometimes.
2)Another question is, due to the fuze being my first winmo phone ever, when you guys mean security unlock, do you mean the phone being able to use any sim card from any carrier or does it carry a deeper/different meaning. I did get my phone unlocked by calling ATT and asking them for the code in which I provide the IMEI and they gave me a code, the problem is, I'm not sure if it's the same "unlock" that you guys are talking about. (the radio thread said something about having the word security unlocked on the tricolor boot screen, but my phone has the stock ATT rom in it, so I suspect that it might now show)
3) I'm probably inept at searching through forums so I couldn't find any thread that has full instructions on how to change the radios and all that. I'm wondering if anyone can point me to such a thread on how to do that.
I do apologize for such a long post and also the possibility of this question/request being asked already. If you do read through to here, thank you for your time, I'd appreciate any help that is provided.
Higher doesn't necessarily mean better. The poll results give a pretty good indication of overall happiness with any given radio. Based on that, I ditched .32 for .28.
Security unlock is more than SIM unlock. In addition to being sim-free, a security unlocked device can load the radio ROM from another device family.
Check the flashing guides. Essentially, you must load hard-SPL first. That allows you to freely load radios and roms. Always do your research before loading a radio rom though! Radios are the hottest battleground of the spy vs. spy games played by Operators and XDA developers. Operators don't want you changing radios or ROMs and they are always coming up with software that won't allow itself to be changed. If you flash a radio on that has this issue you could be stuck with it. So far, I don't believe any of the radios in the radio thread have issues. You must security unlock before flashing any non Raphael radio however.
Gotcha. Thank you so much for taking the time to reply to me. I'm going to test out a different radio so that maybe I can get better reception. I spend most of my time on edge for some reason.
EDIT: I just noticed that installing HardSPL will clear my PDA of all data. I'm wondering if Sprite Back up is good enough as a backup program or do you suggest something else. I did a bunch of tweaking on my fuze like the PTT remap, camera tweak, network selection, etc etc.
Oh, I did forget to ask what's the favorite back up software for the XDA forum goers. I'm looking for a software that will back up all the tweaks and stuff that I did to the pda before I run HardSPL
*bump to page 1*
1 last bump.
Suggestion on back up softwares please?
I don't think HardSPL clears your phone of all programs and data. That said, I tried to search on that to be sure but couldn't find any confirmation.
Obviously, flashing a ROM will definitely clear all data.
Dunno about flashing a new radio.
There was a particular warning on backing up your data before flashing HardSPL, so I wanted to be on the safe side, the main thing now is that I'd like to find a back up software that will back everything up (registry changes, programs installed, various settings) pretty much everything I did.

Rogers to disable internet access on non-upgraded Dreams. Using radio version string?

I just received the following SMS:
Rogers/Fido Safety Message: URGENT 911 Calls HTC Dream software update: Mandatory software update is now available to help ensure 911 calls are completed from your phone. Please go immediately to rogers.com/dreamsoftwareupdate on your PC to download.
In order to help ensure 911 calls are completed internet access will be temporarily disabled on your phone at 01/24/10 6:00AM EST. To minimize loss of internet service, please complete your software update immediately. Upon completion, internet access will be re enabled within 24 hours.
For users of Macintosh and Windows 7, please call 1- 888-764-3771(1-888-ROGERS1) for update instructions.
We apologize for the inconvenience but we prioritize customer safety above all.
Click to expand...
Click to collapse
So, here's the thought. Clearly they are going to be looking for something. Perhaps the radio is going identify itself, as DREAM.OK or some such?!
Obviously, they aren't looking for people to call in, one by one to re-activate their service.
Another option would be some sort of "now that you have installed the rom, SMS this code to rogers.upgrade.done...
Ideas? I'd hate to see all non-Rogers Dream ROMs blacklisted, because they didn't include "Dream.fixed' in some tag somewhere....
EDIT:
Ah, if anyone is curious, you can find the ROM at http://www.rogers.com/techsupport
eeee
Yea, I'm wondering whats goona happen here. Rogers has a history of ass-hattery, and I wouldn't be at all surprised if they shut off data access to all non-rogers roms. They've been fighting to keep custom roms off their phones since day one.
I'm goona call them tomorrow to find out how exactly, they are planning to be disabling data services to non-compliant devices.
P.S. I have successfully called 911, with my G1, with the GPS enabled, running CM 4.0.9, and CM 4.1.11, with radio 3.33, and I've also verified on a friends stock G1, that 911 works fine, so I suspect there is more to the story.
I've created a Facebook group to track updates, and give us some better sticky handling of resolutions: http://www.facebook.com/group.php?gid=265860828421
Radio firmware
The new radio firmware they are pushing is 3.22.26.17.
Kernel version 2.6.27-d5acf552
[email protected] #12
It's a standard 1.5 image without sense UI or any new features.
SPL 1.33.0010 is pushed preventing fastboot writes to the phone.
The final kick in the face is that they patch the exploit used to root the android OS via flashrec-1.1.2-20090909.
If your a dream user and apply this patch, you will not be able to root your phone until flashrec is updated.
dr.killphd said:
The new radio firmware they are pushing is 3.22.26.17.
Kernel version 2.6.27-d5acf552
[email protected] #12
It's a standard 1.5 image without sense UI or any new features.
SPL 1.33.0010 is pushed preventing fastboot writes to the phone.
The final kick in the face is that they patch the exploit used to root the android OS via flashrec-1.1.2-20090909.
If your a dream user and apply this patch, you will not be able to root your phone until flashrec is updated.
Click to expand...
Click to collapse
I can confirm that.
eYup
Just got off the phone with Rogers LVL 2 and 3 support.
They say that the are discontinuing data services to all G1 phones, until some script runs through, which detects your "update version".
No one in level 2 or 3 knows what exactly this script is "detecting" other than the "update version". They don't know if its looking for android version, radio version, or spl, nor do they know if anroid 1.6, radio 3.33, splwhatever is good enough (even though 911 calls work fine for me).
At any rate, my phone is on a corporate account, so they're taking me a tad more seriously than I'd expect from Rogers. LVL 3 guy is making some calls (after fighting with him for 2 hours), to find out if perhaps our data services won't be disconnected, so long as we're running android 1.6+/radio 3.33+.
Will update when I hear back from them.
Call in, complain. Demand to speak to the "office of the president" (Apparently the guys with some measure of authority?)
*UPDATE*
So I spoke to "the supervisor for the office of the president of Rogers", and he says in a rather scripted tone, "Rogers does not allow any non-rogers provided and supported phones on their network. Connecting a non-rogers phone to the rogers network, is a breach of contract, as outline in the terms and conditions."
So, we went over the terms and conditions, line by painful line, to find the part that says Rogers only allows Rogers branded phones on their network. We were unfortunately, unable to find said stipulation.
Overall, they've said they don't care if discontinuing your data services means the loss of your business.
Now, thus far no one actually knows what Rogers is looking for, to determine how they're going to know if you've updated or not, but what they DID say, is that once they've determined that you've updated, data services will be restored to your account. This suggests that the data services will STAY activated, even if you install another ROM.
I'll test this tomorrow/monday, by putting my sim into a g1 thats been updated with Rogers ROM, wait till data services come up, and then drop my sim back into my phone. We'll see.
Any questions or concerns regarding this update, should probably be directed to Trever Rodrigez (team manager for the office of the president of Rogers) - 416-935-7543
OK,
Good news:
Cyanogen -> Rogers patch 1.5 and back (and added bonus for linux/mac users no need to run a windows application to do it)
Bad news: in writing this and redoing the process I did something silly and bricked my phone: (so continue with caution)
Here is a hacked version of the dream rom.nbh used to update to Rogers new version. (Basically just flagged it not to touch the SPL)
News Update (Feb 1):
bcrook and beav_35 have extracted the radio image from the nbh; see:
http://forum.xda-developers.com/showpost.php?p=5509214&postcount=345
http://forum.xda-developers.com/showpost.php?p=5510235&postcount=350
Thus if you wish to only get the radio you may wish to check the above out. Otherwise there is nothing wrong with using the instructions on this thread for trying/developing for/hacking the new rogers rom w/o loosing the SPL as many people have successfully used.
(I have read reports of people flashing the radio resulting in a working phone; and have checked the data appears to be extracted correctly; thus I'm fairly confident the radio.img is correct; However I have not flashed it myself via the img so you continue at your own risk)
Flash ROGERS rom (sans SPL) to your phone
!*! Please be sure to proceed with caution; also note while flashing to the rogers rom ought to be fairly safe flashing radios [including the one in this rom and the ota] always have a potential risk of bricking a phone, as some people have found out the hard way.
You will need:
* recovery-RA-dream-v1.5.2R.img
* DREAIMG.nbh For Rogers 911 fix
* working fastboot
* Engineering SPL (others may or may not work):
DREAM PVT 32B ENG S-OFF
HBOOT-1.33.2005 (DREA21000)
* EBI0 users (aka RADIO-2.22.19.26I): signed-dream_devphone_userdebug-ota-14721.zip or radio image
(edit) NOTE this will likely only work on rogers HTC Dream phones.
1) download http://rapidshare.com/files/340176423/DREAIMG.nbh.html MD5: f6c6865a92f52345cee374960773df7d
2) Place this version of DREAMING on the root of your SD card
3) run Nandroid backup!!! (this also ensures your current recovery works)
4) turn off phone and turn on holding camera
5) Start HBOOT mode (may start on its own, otherwise press "send" to go to FASTBOOT then camera to return and re-try HBOOT)
6) it will ask you to install [1] RADIO_V2 [2] RECOVERY [3] BOOT [4] SYSTEM [5] USERDATA
7) press action key (trackball) to install rogers firmeware w/o SPL
8) wait while install continues
9) When prompted to reboot hold camera while you press the action key
10) Now back in the SPL use fastboot to flash recovery-RA-dream-v1.5.2R.img (fastboot flash recovery recovery-RA-dream-v1.5.2R.img)
11) Menu to shut off
12) power and boot into rogers rom
>> You now have a non-rooted rogers rom with the rogers radio;
>> however you have fastboot with engineering SPL; and a full recovery image
If you where using radio 2.22.19.26I this will need to be recovered and nandroid restore run; otherwise hopefully you only need the nandroid restore (not tested by me)
Restore Cyanogen and other EBI0 roms /Radio 2.22.19.26I From a previous Nandroid backup ONLY:
First if you are running CM.. strongly consider switching to the EBI1 version it is much less likely to brick your phone:
http://forum.xda-developers.com/showpost.php?p=5486532&postcount=428
Thus far 3 phones (my own included) have been bricked attempting to restore EBI0; as such I'm removing my original instructions (I'm confident they worked if used correctly but think there are better ways to keep your phone operating)
New steps:
1) nandroid restore
2) reboot phone (if it boots you restored a EBI1 rom.. and its a good thing we didn't use my original steps)
3) If the phone gets stuck on rogers logo pull battery
4) reconsider switching to EBI1 port http://forum.xda-developers.com/showpost.php?p=5486532&postcount=428
5) if for a second time you refuse to switch to the EBI1 port: download ota-radio-2_22_19_26I.zip from http://code.google.com/p/sapphire-port-dream/
6) unzip and extract radio.img
7) enter fastboot on the phone
8) run 'fastboot flash radio radio.img'
9) try to boot your phone good luck
Restore Cyanogen or other EBI1 rom From a previous Nandroid backup ONLY:
1) Run Nandroid recovery
New CFW Install:
Find and Follow "rogers" install instructions
EBI0 roms: you have only installed the SPL; you will still need to install Radio + recovery
EBI1 roms: you have already installed SPL + Recovory
This is only for HTC dreams right? Not unlocked Tmobile G1's running CM 4.2.13 on Rogers?
question. my account says im on a blackberry bold 9000, will this effect me since im using my htc dream on the account or will they overlook me not knowing im on the dream?
*edit*
im guessing they know im using my htc dream due to i got the txt msg.. so that rules that out
but arent they breaking the contract terms by disabling our data until we do their new since update since we signed before this update was even thought about?
timekeeper said:
This is only for HTC dreams right? Not unlocked Tmobile G1's running CM 4.2.13 on Rogers?
Click to expand...
Click to collapse
Did they text you about a e911 issue? I don't think flashing a Rogers firmware on a T-Mobile G1 a good idea.
Everything working fine, CM 4.2.13 , rooted, and 2.22.19.26. 1.6 recovery
Maybe they are also checking whether or not the phone was bought from them or from another source , by checking IMEI/SN. Not sure , but everything is fine with my internet access.
Ok, first the nitty and gritty.
Bell Canada already lost this argument, back in the late 70s or early 80s.
Back then, Bell only allowed "Bell Canada approved phones", or at the time, Northern Telecom phones. They claimed that other phones could "harm their switches", and so on, and so forth.
The also claimed that modems were an "abuse of the line", and that fax machines could not be connected without paying a special fee.
All three of these things were overruled, either by CRTC or court decisions at the time. The CRTC/court did not buy the hogwash, that phones designed to work on Bell's network, by competitors, were somehow a danger to Bell.
The same parallel can be drawn here, and is likely why the poster above, did not find that statement in the TOS provided by Rogers. Rogers' legal likely knows that if they push too hard to keep such phones off their network, a court or CRTC decision based upon prior prescident will force them to move to a fully open network.
That is, the CRTC or a court, will not buy that standard GSM phones, designed for a standard GSM network, running on a GSM network built and designed to be compatible with standard GSM phones, will cause issues.
It won't, and it is hogwash.
That said, there is a big difference between refusing to help with cell phone specific issues, and blocking cell phones off their network. Refusing to help with cell phones specific issues, with cell phones they are not familiar with, is reasonable.
Blocking cell phones, for no other reason that they assume there are issues with them, is not reasonable.
This all said and done, what would they be keying on? That is, is there a version string on the ROM? If so, why would we even care if the rom said DREAM in it?
Why not call it "MAERD_NOT" instead?
Is this hard coded in the radio? I'd guess so....
Opinions from any developers would be very, very appreciated...
pk198105 said:
Everything working fine, CM 4.2.13 , rooted, and 2.22.19.26. 1.6 recovery
Maybe they are also checking whether or not the phone was bought from them or from another source , by checking IMEI/SN. Not sure , but everything is fine with my internet access.
Click to expand...
Click to collapse
I can confirm the same.
I had thought that their disconnect was tomorrow, I did not realise that today was the 24th. I guess it makes sense, as everyone will have issues on Sunday, and theoretically have time to update on their day off..
So, so far, perhaps they are triggering only on the specific bad version of the rom, which is the logical thing to do...
hrm
Well, I'm running CM 4.2.11, android 1.6, radio 3.33, and spl 1.33.xx, and its 1144 on 01/24/2010, and I've not lost my data services.
For the time being, it looks like they're just looking for either Android 1.5+, or radio 3.22+. I'm goona leave my phone as is for now, and see what happens. We'll see what happens over the next few hours, but their update process is clearly not what we've been told. (Data services was supposed to be disconnected for all G1 users at 0600, period.)
P.S. I asked Rogers very specifically, if they were going to probe each phone to find out which were effected by the 911 bug. They said they were disconnecting data services to ALL G1 handsets, until some script on their side, could log into our devices, and check that the update was in place. *sigh*
Yeah my internet's been disabled too now. It happened around noon for me. I really hope someone comes out with a fix for this. I called in to Rogers too and asked if he could reactivate my data for me but he was like, "Your SIM is from 2004, so it is too old, please use the SIM provided with your phone and call us back to reactivate your number." Not sure what that means though. He said something about how it might not work.
Additionally, I'm also on CM 4.2.13.
I can't believe how low traffic this thread is. Are there only 7 people in Canada, running non-rogers g1's?
BRad Barnett said:
Ok, first the nitty and gritty.
Bell Canada already lost this argument, back in the late 70s or early 80s.
Back then, Bell only allowed "Bell Canada approved phones", or at the time, Northern Telecom phones. They claimed that other phones could "harm their switches", and so on, and so forth.
The also claimed that modems were an "abuse of the line", and that fax machines could not be connected without paying a special fee.
All three of these things were overruled, either by CRTC or court decisions at the time. The CRTC/court did not buy the hogwash, that phones designed to work on Bell's network, by competitors, were somehow a danger to Bell.
The same parallel can be drawn here, and is likely why the poster above, did not find that statement in the TOS provided by Rogers. Rogers' legal likely knows that if they push too hard to keep such phones off their network, a court or CRTC decision based upon prior prescident will force them to move to a fully open network.
That is, the CRTC or a court, will not buy that standard GSM phones, designed for a standard GSM network, running on a GSM network built and designed to be compatible with standard GSM phones, will cause issues.
It won't, and it is hogwash.
That said, there is a big difference between refusing to help with cell phone specific issues, and blocking cell phones off their network. Refusing to help with cell phones specific issues, with cell phones they are not familiar with, is reasonable.
Blocking cell phones, for no other reason that they assume there are issues with them, is not reasonable.
This all said and done, what would they be keying on? That is, is there a version string on the ROM? If so, why would we even care if the rom said DREAM in it?
Why not call it "MAERD_NOT" instead?
Is this hard coded in the radio? I'd guess so....
Opinions from any developers would be very, very appreciated...
Click to expand...
Click to collapse
I agree, and told Rogers all of this last night. They said "There are no legal ramifications to discontinuing service to unsupported handsets".
I pointed out that this is not an issue of "support", rather it was an issue of them purposefully and forcefully un-supporting non-rogers branded phones and software, which HAS and WILL AGAIN, have legal ramifications.
All this is well and good, except that it seems there are only 7 of us using non-rogers roms wtf.
I'm in Toronto and I can confirm I just loss my data 15 minutes ago. So do the instruction on page 1 work? I'm wondering if I should wait and see or just go ahead with the flash.
I'm running Dwang's Rom.
Follow this on the Android subforum on the rogers forum at howardforums. Lol..I'm not allowed to post links sorry.
Edit: This is what I see in fastboot
HBOOT - 1.33.2005 (DREA21000)
CPLD-4
RADIO-2.22.19.26I
zydus said:
I'm in Toronto and I can confirm I just loss my data 15 minutes ago. So do the instruction on page 1 work? I'm wondering if I should wait and see or just go ahead with the flash.
I'm running Dwang's Rom.
Follow this on the Android subforum on the rogers forum at howardforums. Lol..I'm not allowed to post links sorry.
Click to expand...
Click to collapse
What Radio are you running?
Can anyone who HAS lost data services, report back their radio version?
You can do this by starting your phone in fastboot mode (camera+power button). Radio version is at the top left.
I updated my system and boot partitions, but not the radio and SPL (you can extract the images from the update if you know how...). I didn't want to update the radio in case it wasn't compatible with 1.33.2005 SPL. I also lost my data connection a couple hours ago. If it doesn't come back by tomorrow, then I know that it must be the radio version that they're checking for.
Edit: Radio is 3.22.20.17. Hasn't been touched since I got the phone when it came out.
ben.selinger said:
What Radio are you running?
Click to expand...
Click to collapse
Added on my post.

Am I screwed? (bricked)

I've been flashing different roms for awhile, and decided to go from OpenEclair to one of the "new" ones that requires the new SPL and radio. Went fine. No problem. Used the new rom for about a week, but really got screwed by a massive bug I found in it today, so I wanted to go back to my OE nandroid backup.
I went to reflash to my original SPL. It was a ZIP, so I treated it like a ROM and used AmonRa's recovery to flash it. Said it went fine. Rebooted, expecting to get back into fastboot and flash my radio.
I can't get into fastboot. All it does is show Rogers then HTC Magic in a boot loop. ADB devices shows nothing, fastboot devices shows nothing. Back and Power doesn't work. Home back and power doesn't work. Vol down doesn't work.
Am I as bricked as I think I am?
Yes, it sounds bricked. The proper method to go from 6.x --> 3.x radios and matching SPL is to use fastboot. You have to flash radio and SPLs in matching pairs, you can only use the update.zip format for SPL when it already matches your radio (ie. 1.33.2005 ---> 1.33.2010 w/ the 3.22.20.17 radio).
I believe you should normally flash radios first as well. If you don't get it fixed id like to buy it, need parts. Anyways, most the time when you can't get into fastboot or anything else, it is bricked. Best bet is to get warranty if you still have it. Unfortunately the new phones won't be rootable yet
its best to follow guides when downgrading/upgrading spl/radio (cursordroids for example) when not knowing completely what your doing.. sorry my friend.. sounds like your phone is now a boat anchor
i flashed a 1.33.2010 SPL with a 3.?? radio and now all i get is the logo screen no fast boot, i can enter debug mode (action button) but nothing else sounds like its bricked, but hey its been fun
to be honest i was in this situation last week after leaving my phone off for a hour fastboot was working
oh this is sounding more promising, see what happens when i get home, i see there have been a few people about that have been in the same situation and got out of it so fingers crossed
unfortunantly none of the above worked, wow after 10 years of flashing **** i finally killed something !!.... mind you i still have to make up the serial cable this weekend and see if i can fix it like that
Oh well, you guys should know better ... radio/spl/recovery upgrade/downgrade is a child play, if you do it with fastboot and in the correct order (radio - spl - recovery).
I just hope you can get your Magic back to life.
yeah i was a little distracted at the time, never mind, im going to boot into the radio bootloader and see if i can fix it this weekend, fingers crossed
ruimoura said:
Oh well, you guys should know better ... radio/spl/recovery upgrade/downgrade is a child play, if you do it with fastboot and in the correct order (radio - spl - recovery).
I just hope you can get your Magic back to life.
Click to expand...
Click to collapse
i have flashed not in that order and never bricked and also i have flash different things like radios in different orders and no brick
Just a (long) update on trying to get the phone repaired...
First thanks to bcrook, KAwAtA and digitaljeff for the prompt replies at confirming my screw up.
Ruimoura, why even post? Nothing helpful, and not even commiserating. "Oh well, you guys should know better ...". I hope someone is there when you make a mistake to rub it in.
Anyway...
This was a Rogers Magic used in the states on AT&T.
Heres what happened if anyone is interested:
I searched the forums and tried every trick I could find, including the gold card method; no luck. To be honest, I'm not sure I did the gold card right, but I tried my best. I even looked into the jtag idea, but it seems like more work then its worth to me, and no one seems to have been successful with it yet.
I then called HTC to find out what a repair would cost. HTC said they don't have that phone in their parts list and can't service it because it is a Rogers phone and they don't work with Rogers. They told me I would have to call Rogers for service.
Called Rogers and explained the situation (carefully; blaming the 911 update ). Rogers lectured me on how dare I take their phone off their network, and that they have no interest in helping me at all and "contacting HTC is easy. Whats wrong with you?". I explained that I contacted HTC and they said to contact Rogers. They said (after some fighting) call this number and then gave me the same number HTC has on their website.
Called HTC again and explained the situation. After checking their parts database, the person I was talking to this time confirmed what the person I previously talked to said. HTC doesn't service the Rogers Magic but he felt, like I, that was kinda crazy and called the repair location directly to confirm. After a bit of time on hold, he came back and said that Rogers phones are serviced through a place called FutureTel in canada, and gave me their contact number.
I called FutureTel and it was a very short conversation. "What store are you calling from?" I Explained I wasn't calling from a store and why I was calling. "We only work with Rogers directly. We won't support you." and they hung up.
I have to say, both times I called HTC the people I talked to were incredibly polite and honestly seemed like they wanted to help. Rogers and FutureTel seemed like they truly resented having to pick up the phone. Maybe its a cultural thing I'm not aware of, but it honestly seemed, from the first word, that they hated talking to me.
So, as near as I can tell, you can't even pay someone to fix a Rogers HTC Magic.
At this point I'm back suffering on my old WinMo phone and desperately hoping that the rumored March 23 release date for the Verizon Nexus One is legitimate since T-Mobile isn't really an option.

[Q] Questions about OTA rollouts???

As far as getting OTA updates, is there any difference between being on T-Mobile's phone network or on random wi-fi link? Does it make any difference if the sim card is in the phone or not?
I don't have reception at all at home so the phones are just on wifi and I often only spend a few hours a week on T-Mobile's network. So at that rate I may never get the OTA update. And lately my SIM card is in my spare rooted G2x which I've been using to try out ROMs.
Does anyone have any idea how phones are selected for updating? Random based on IMEI number? Phone number? SIM card? Date phone was purchased? Date the phone was manufactured? Does account type matter? Prepaid vs contract etc.?? The lack of info about this is infuriating. Same as the new market, weeks later, still no new market on my stock phone (not side loading anything on that phone).
The fact that Google has no direct support for Android at all and they are leaving support completely to grossly incompetent companies like LG and T-Mobile bodes very poorly in my estimation. Will this have me go to a locked down phone like iPhone or WM7 phones? No. But it leads me hoping they might open up WebOS more and get it on some better hardware.
Basically, is there anything I can do to influence the situation, or is it completely random? Does checking more often help, or will my phone only get the update once Google/LG/T-Mobile determine my phone will get it???
No one has any idea? Not even wild, inaccurate speculation??
I am interrested in knowing this as well! I spend most of the day on wifi calling either at work or at home...
I recently spoke to tech support he told me he would recommend updating thru the lg update tool because its a secure connection.
Sent from my LG-P999 using XDA App
I heard they use IMEIs, but I don't think the IMEIs are necessarily in order of oldest to newest. One of my buddies who bought his nexus one from google a couple months after I did would always get OTAs before I did.
And we both got OTAs over wifi. I wouldn't know if your sim card needs to be in there, but I would definitely leave it in and just run the *#*#checkin#*#* command just in case.
But nonetheless, to anybody:
Please use alogcat while downloading the OTA.
Once done, just upload the whole logcat so that we can find the URL for the OTA.
Ha! Strangely, I got my OTA GB today. While on cellular, not wifi. Go figure.
Still waitin' on the new market......
Sorry, I wish I had known about the logcat thing. I may flash stock 2.2 onto my spare rooted g2x and wait to see when it gets the OTA, I want nothing to do with the LG updater app, but I might loose patience, we'll see....
Oh, and the *#*#checkin#*#* command??? Has this been tested to work on the G2x? Is that regarded as useful on Android phones in general? Or certain brands, like just HTCs? Search isn't showing too much info on that.
Ha! Strangely, I got my OTA GB today. While on cellular, not wifi. Go figure.
Still waitin' on the new market......
Sorry, I wish I had known about the logcat thing. I may flash stock 2.2 onto my spare rooted g2x and wait to see when it gets the OTA, I want nothing to do with the LG updater app, but I might loose patience, we'll see....
Oh, and the *#*#checkin#*#* command??? Has this been tested to work on the G2x? Is that regarded as useful on Android phones in general? Or certain brands, like just HTCs? Search isn't showing too much info on that.

Q: return to stock tmo branded for waranty repair?

I want to return to stock on my tmobile branded HTC sensation 4G. I have flashed the radio, eng s off, and CSL recovery.
I am going to give them a shot at fixing my reception issues before I destroy the phone and buy something else.
Did you have reception problems before flashing your radio or after? I think you should be fine with having a rom since HTC released their bootloader if its a big deal and your really worried just flash a stock rom on that bad boy and call it a day. Just my 2 cents new to the site so hopefully a vet will chime in here for help
Though I've never returned to stock on my phone, you just need to download one of the TMOUS RUUs in this thread:
[ROM][11 May] Shipped Pyramid ROM Collection
There are two listed for TMOUS (there was only one when last I checked the thread), but it supposedly doesn't matter which one you pick according to one of the posts later on in the thread.
They're big old files, but just run the .EXE and it ought to walk you through every necessary step to proceed properly.
Good luck, and let us know how it goes!
Thank you very much for the great responses.
Yes I had reception problems on all 3 sensation 4g's I've had my hands on. It's terrible. Side by side, on the same tower, it gets far lower reception than my old Motorola Cliq (piece of slow crap.)
It's ridiculously low and drops calls. It's so unreliable at my house that I have to use WiFi calling and take a drop if I get more than 30' from my extremely good wireless router. meh. crap.
To the other gentleman, than you very much. I figured it included the radio, but I was unsure about the bootloader/recovery. I will start there and then figure out if there is anything else I need to fix before I send it in. I don't want any more BS from them. I'm sure they are just going to send it back and say "nothing is wrong".
They have said that it is comparable to reception on their other models. If this is the case, this will be the VERY last HTC phone I ever own, and our company has just gotten to the point that I can invest in things such as this for business. If we only get 2 at a time, every 6 months or so, That is $10,000 in lost business in the next ten years, provided they are only $500 phones.
chisleu said:
Thank you very much for the great responses.
Yes I had reception problems on all 3 sensation 4g's I've had my hands on. It's terrible. Side by side, on the same tower, it gets far lower reception than my old Motorola Cliq (piece of slow crap.)
It's ridiculously low and drops calls. It's so unreliable at my house that I have to use WiFi calling and take a drop if I get more than 30' from my extremely good wireless router. meh. crap.
To the other gentleman, than you very much. I figured it included the radio, but I was unsure about the bootloader/recovery. I will start there and then figure out if there is anything else I need to fix before I send it in. I don't want any more BS from them. I'm sure they are just going to send it back and say "nothing is wrong".
They have said that it is comparable to reception on their other models. If this is the case, this will be the VERY last HTC phone I ever own, and our company has just gotten to the point that I can invest in things such as this for business. If we only get 2 at a time, every 6 months or so, That is $10,000 in lost business in the next ten years, provided they are only $500 phones.
Click to expand...
Click to collapse
If I may be so bold as to make a suggestion and ask a few questions....
1. Have you tried reverting to stock and see if you still have the same problems with reception?
2. Are you aware that the Sensation suffers from the grip of death?
3. Have you noticed performance with reception after flashing a new ROM in comparison to stock?
I think I may have some insight to the real problem but need this info first.
mystikal87 said:
If I may be so bold as to make a suggestion and ask a few questions....
Click to expand...
Click to collapse
Best 3 Stooges voice: "Sauwtainly"
mystikal87 said:
1. Have you tried reverting to stock and see if you still have the same problems with reception?
Click to expand...
Click to collapse
Yes, They (3 different phones) had this problem from day 1. Purchased from different places, at different times.
mystikal87 said:
2. Are you aware that the Sensation suffers from the grip of death?
Click to expand...
Click to collapse
Yes, but this isn't to what I refer. Holding the phone in a weird way to make the radios D/C isn't my problem so much as the design that allows this to happen in the first place is my problem. If I set the phone down, I get more bars than if I hold it normally. If this is the difference between 2-3 and 1-2, I can get dropped calls. My wifi range (max performance on) is 1/10th of my tablet and 1/20th of my laptop.
Even without touching the phone, just setting it on a wood counter top, it has less reception than my Motorola Cliq or Mytouch 4g, even when on the same tower. The cliq's reception does not change if I pick it up.
It's a bad design. If it is what HTC considers acceptable, then their phones aren't acceptable to me. It's cool. I'm not really that pissed about it. I just won't buy another. There are options.
mystikal87 said:
3. Have you noticed performance with reception after flashing a new ROM in comparison to stock?
Click to expand...
Click to collapse
No, I've found no increase in reception with any change I've made. I've flashed 5 different radios other than stock with no changes in this department.
I have heard people have speed changes, but I was not tracking that so I can't really respond to that.
mystikal87 said:
I think I may have some insight to the real problem but need this info first.
Click to expand...
Click to collapse
Hope you have some help.
I've already tried a new back. It did nothing. There simply aren't enough towers in my area (all edge towers anyway) to support a phone with such poor reception. My Cliq had no issues with dropped calls in many of the areas I drive through, but this sensation just can't make it down my parents road without dropping.
The reason I ask is that I think that the Radio-Interface-Layer (RIL) files must be screwing with your radio. The RILs are like drivers for your radio. Different radios work with different RILs depending on your location. Long-in-short-version, Since the Sensation is fairly new, we are still exploring what works best and therefore your mileage may vary.
You may want to check this thread
And check out your RIL version. To check to see what RIL you have run getprop "gsm.version.ril-impl" in Terminal Emulator or adb shell and it will print out the RIL version.
T-Mo users should utilize HTC-RIL 2.2.0159HMQ if not running 2.3.4 ROMS
2.3.4 ROMS require HTC-RIL 2.2.0169HMQ. The matching radio versions are included in the thread posted above.
Hope this helps.
If that fails, tonight, TMOUS released an OTA update. See if you can get it through Settings-> About Phone -> HTC Software updates.
The changes for the T-Mo update can be found here
Hope this helps!
EDIT : I am assuming that you have a T-Mobile Sensation 4G and not an unbranded HTC Sensation and that you current location is in fact Myrtle Beach, SC. But then again, I hate assumptions and I really should have asked >.< **having a simpson 'doh' moment here**
Change your cid to all ones and flash the stock ruu.exe and send it back to tmobile.
Sent from my HTC Sensation Z710e using XDA Premium App
charlieb620 said:
Change your cid to all ones and flash the stock ruu.exe and send it back to tmobile.
Sent from my HTC Sensation Z710e using XDA Premium App
Click to expand...
Click to collapse
I'm sending it to HTC, not tmobile.
I will play with the MILs right now (installing the tmo one)
I'm on stock RUU now, but it did not replace the PVT S-OFF and recovery crashes and requires a battery pull to reboot. It goes to a icon of a phone with a red triangle thingie on it.
EDIT: MIL's match.
EDIT: Texts from 10076200000 is tmobile related. WTF it does is WTF.
chisleu said:
I'm sending it to HTC, not tmobile.
I will play with the MILs right now (installing the tmo one)
I'm on stock RUU now, but it did not replace the PVT S-OFF and recovery crashes and requires a battery pull to reboot. It goes to a icon of a phone with a red triangle thingie on it.
EDIT: MIL's match.
EDIT: Texts from 10076200000 is tmobile related. WTF it does is WTF.
Click to expand...
Click to collapse
Could be trying to push the OTA update. Have you tried applying the OTA update?
iNFORMATION
I have personally reset my phone a couple of times using the tmo ruu and know that it sets your phone back to absolute stock, with no root and only being s-off. What this means is, if you wish to reroot then you are going to have to go back through the rooting process.
As far as the symbol that you are seeing when you try to do an ota update? The reason that you are seeing the phone with a red triangle is because your phone is being recognized as being rooted and once rooted htc will not allow an ota to your phone. You have to trick HTC into thinking that the phone is not rooted in order to get the ota, there is a thread in the forums for this. I do not remember which thread it is, however, I know that it works as I did it for all four of the HTC sensations that I own.

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