Number format for sms in WM 6.1 - General Questions and Answers
Hi,
I have my numbers in outlook stored in the default format for Outlook 2007 namely +44 0123456789. This makes click to dial in outlook work perfectly and calling on my mobile is fine. The down side is sending a text results in a message saying
"Sorry Destination number format incorrect. Valid number prefixes are +447958879879 or 00447958879879 or from within the UK 07958879879 This message is free"
So... My question is, is there a way around this? Changing the number format means click to dial doesn't work and anyway it is a lot of work to go through my conatcts changing all the numbers to a format that does work.
mm click to dial will work using +441234 5678903 for example, i use it all the time so im unsure why it does not work for you, unless you use your PC's outlook for direct dialing, in which case that is a problem.
There is a peice of software that Deedee had recommended one time not too long ago, but cant remember if it would help you.
I will have a dig around.
Chow.
The number your message has quoted is the UK One2One free SMS text forwarding number. Outbound text messages are routed through another mobile number on your telco's network.
From the Phone Dialing screen.
Menu->Options
Click the Services Tab, then then "Voice Mail and Text Messages" in the dropdown box, and then click Get Settings...... Takes a few seconds to retrieve the info.
Check this number is entered correctly otherwise your messages aren't going anywhere.
timmymarsh, I am using the default outlook dialer. I have discovered that when I have the number in outlook format +44 0123456789 it says the number dialled will be 9 0123456789 (in the new call form i click dialling properties), which is correct. If i change the format so texting works in wm 6.1 to +44 123456789 then in outlook it says the number dialled will be 9 123456789 which of course is wrong. From your last post it doesnt sound as if you think i can get the phone to text if i leave the number format as +44 0123456789, but have to change all the number formats of the numbers i have entered and work on outlook to click to dial correctly?
stephj, My problem is not sending texts but sending them when numbers are stored in the default outlook format of +44 0123456789. If i save it as +44 123456789 i can send a text no problem but click to dial in outlook doesnt work.
Tobymassey said:
timmymarsh, I am using the default outlook dialer. I have discovered that when I have the number in outlook format +44 0123456789 it says the number dialled will be 9 0123456789 (in the new call form i click dialling properties), which is correct. If i change the format so texting works in wm 6.1 to +44 123456789 then in outlook it says the number dialled will be 9 123456789 which of course is wrong. From your last post it doesnt sound as if you think i can get the phone to text if i leave the number format as +44 0123456789, but have to change all the number formats of the numbers i have entered and work on outlook to click to dial correctly?
stephj, My problem is not sending texts but sending them when numbers are stored in the default outlook format of +44 0123456789. If i save it as +44 123456789 i can send a text no problem but click to dial in outlook doesnt work.
Click to expand...
Click to collapse
I understand that you are using the default outlook dialer and i assume the default contacts app. What i dont understand is when using +44 1234 (do not put an 0 in front of the number) is why it is telling you it will dial 9 12345678. THis is obviously not right and should not happen.
As i have said i use the +44 1234 dialing properties all the time, always works from a mobile (just never a landline obviously).
Had you installed some other contacts app? messed around with dialers at some time? I think there is a conflict happening somewhere, but with knowing what you have installed, or previously installed it is difficult to know.
One last thing, do you have your regional settings set to your proper location, ie UK etc?
Related
Call history full of numbers and no names...
Anyone knows what I can do to update the numbers to match the contact it was assigned under? I deleted an activesync profile on my phone, and then restored it with another laptop, and now my call history is full of numbers without any names. Help? Soft resetting didn't do anything...
Try installing "Advanced Config" (www.touchxperience.com). There's a setting under 'Phone' that reads 'Call ID match'. Set this to the "last x numbers that is used in matching contact with phone number". I.e. in the netherlands we have these formats: +31xxxxxxxxx 0xxxxxxxxx (the last 9 are always the same), so for Holland you put this value to 9.
NetRipper said: Try installing "Advanced Config" (www.touchxperience.com). There's a setting under 'Phone' that reads 'Call ID match'. Set this to the "last x numbers that is used in matching contact with phone number". I.e. in the netherlands we have these formats: +31xxxxxxxxx 0xxxxxxxxx (the last 9 are always the same), so for Holland you put this value to 9. Click to expand... Click to collapse It's 8 for mine. But it's already defaulted to 8, and the call history is still not updated.
yeah same here, pre set to 8 but just numbers and not contacts (except for 1 call has a name)
I Have the same issue, 8 doesn't work, nor does 9.... I have altered the sample sms-numbers to have only numbers, no spaces, but still, no luck... Does anyone have a solution yet?
Could it be that you have duplicate contacts, ie. the same numbers in 2 contacts?
Not the Cell Phone numbers, but yes on home phone number (I actually share my home phone with my wife, so that number is in two contacts, yes ) For some reason I received an sms of my wife this morning, and now I did get a name, so it appears to be a solution on new messages only... Hopefully it is now solved for all the messages...
Same issue here, although mine was caused by some messing around I was doing with the contacts. Call history had names and numbers to begin with. I synced the contacts with my work computer to mess with them. I synced them back to the phone. I backed up the contacts with PIMBackup. I removed the option to sync contacts in ActiveSync (which removes the synced contacts from the phone). I restored the contacts with PIMBackup. Existing call history now only has numbers, but new calls have names. Anyone know of a way to update the existing call history to show the names? -=Zzedly=-
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