I'm running WM 6.5 on my Blackstone, and about half the time when I plug the phone into the computer I lose all my data that is synced with Outlook. If I go into WMDC, the white check mark boxes next to "Contacts, Calendar, Email, Tasks, Notes, and Mobile Favorites" are unchecked, and it will not allow me to check them. Then, when I look at my phone the information is all gone. When this happens I have gone into Outlook and created a new .PST, and it resyncs with no problems.
This happens when WMDC is already open when I plug in the phone, and when it isn't. It seems random.
I hope this makes sense! Can anyone help?
Thanks,
Wendy
Have you tried to completely reinstall WMDC on your computer and delete partnership with Blackstone?
Related
I bought a Samsung i640 (wm6) a couple of days ago, but I do not manage to get my contacts from my pc (Win XP, office 2007) to my phone. I am trying to sync by USB cable (comes with the phone) by Activesync 4.5.
I tried a lot of things, all of which did not help. I tried:
- the Activesync 4.5 from the phone package
- the Activesync 4.5 downloaded from Microsoft.com
- Activesync 4.2, not supported by the phone, as the phone says
- deleted the phone profile from Activesync and re-installed it several times
- deleted and re-installed Activesync serverel times
- used the replace phone items with pc items setting, and the combine items setting
- used several Activesync settings, and unchecked the advanced network functionality setting in the phone
- checked my firewall (Kaspersky) settings, disabled Kasperky
- ran the Activesync troubleshoot functionality, no problems found
- checked the .pst file, no problems found
When I added items to my agenda on the phone, they synced nicely to Outlook. Also, a test contact created on the phone appeared in Outlook, but a contact created in Outlook did not appear on the phone.
After trying to sync on a different pc (Win XP, Outlook 2003) the contacts, which I copied to a .pst file from Outlook 2007, nicely appeared in my phone. When I connected to my own pc at home, the contacts appeared as doubles in Outlook, taken from the phone. After deleting some double contacts, they got deleted from my phone as well, although there still was one entry in Outlook.
I decided to clean the profiles from Activesync from my phone, after which all my data on the phone were deleted as well. After syncing again, I noticed that my contacts did not return, as I expected. Also, I noticed some agenda items appeared in my agenda, but only the one which were placed into Outlook from my phone, and the ones created in Outlook did not move to my phone.
So, I think some sort of connection error is on my pc, in Outlook 2007, as all items from my phone get to my pc, but not the other way around. Also, I think my phone settings are corrected, as I managed to put my contacts via Activesync 4.5 on my phone on a different pc.
I hope someone can help me, as I have no clue how to solve did, and I did not find any information on the internet in different forums.
Thanks in advance.
Hi guys,
I had my HD sync'd to my home computer, and everything was nicely uptodate (calendars, contacts/phonebook, notes etc).
I decided to install activesync on my work computer and sync it to that while at work. It said that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership - so I did. But I made sure I did NOT sync my works outlook or calender, it was just a pairing, no data to sync.
Now i've come back home, plugged my HD back into my home computer, and it says that "an existing partnership was on my phone with another computer", and asked me if I wanted to create a new partnership, so I did (again). But this time it errors when trying to sync, and worse yet, all my calender appointments, and my entire contact list is empty on the phone!!
(im not stressing too much because I have a PIM backup, and everything still exists within outlook on my computer anyway)... But whats going on?
Is there a file or something stored on the phone that tells the computer that it is already partnered?
Is it possible to sync two machines?
Any advice, or help would be much appriciated.
Thanks.
Any ideas guys?
i just got the at&t fuze as an upgrade from the tilt (kaiser) i have all my contacts on my computer but i cannot get it to sync onto the phone. i also have my latest backup file created with sprite backup but when i go to restore it tells me that i need some sort of "sbu" file to go from the old version of sprite to the new one on the fuze.
i would prefer to get all my old text messages back as well as my contacts by using the backup but it would be fine if i could just get it sync'd with outlook. please, can someone help me.
and yes befoe you flame me i have searched the forums but have come up short of a solution.
AFAIK, Sprite won't restore because you have a different device.
SPB backup works for inter-device restorals but only for PIM data.
FYI, PIM restorals will make manila function incorrectly. I suggest using Microsoft My Phone to back up and restore PINM data.
Can you sync through WMDC?
If you can sync but outlook is not syncing, its in your sync settings.
WMDC? Windows media? yes it will let me sync thru that, at least it shows up in the sync center anyway. i dont use my phone for playing music, i have tried installing the old acticesync 4.5 driver, tried turning off the advanced network functionality and i cant remember what else, name off some things and i'll let you know if i've tried them.
one thing i just noticed is that it shows up under portable devices as a windows mobile device
WMDC, Windows Mobile Device Center replaced active sync in Vista.
If you can see your device in WMDC, then you should be able to set up your outlook sync relationship through there.
I have sync'd to outlook this way previously but I only have POP3 going into outlook so I just bypass it.
when i open wmdc all it shows me is the settings window that lets you change settings like allow usb connections, whether to accept connections from bluetooth or com3 etc. i cant get it to show me anything else
SOLVED, i found a link to a tutorial that fixed it all. here http://www.simplehelp.net/2007/11/22/how-to-sync-your-windows-mobile-device-to-a-windows-vista-pc/
Hi all-
I am having some trouble with active sync and outlook. I have a standard rom fuze syncing to outlook 2000 on a windows xp computer. The other day after a sync I noticed my contacts in outlook were all deleted, yet they are still on the phone. I noticed in active sync on the computer that it is only syncing the calendar, favorites and files, not contacts. When I look in the active sync program on the phone I see that the contacts option is now grayed out and is not available to select. I am not worried about loosing my database, I use pim backup, I just want to get my contacts back onto my computer. I have been using windows phones for several years and have never come across this problem before..
I deleted the partnership both on the phone and on the computer, and then re established the syncing partnership. At first if appeared it would sync the contacts, but when the syncing process was done, I was back to where I started with the contacts grayed out again.
I did come across these threads:
http://forum.xda-developers.com/showthread.php?t=428257
http://forum.xda-developers.com/showthread.php?t=264609
http://forum.xda-developers.com/showthread.php?t=246075
and none of them provided any help to my situation.
One person did suggest installing some office xp updates which did not help, someone suggested to hard reset the phone but before I do that I wanted to ask if anyone knows of anything else I can try, and how I can prevent this from happening again. Any help would be greatly appreciated!
Jon
http://myphone.microsoft.com/ its free, use it next time.
Handy thing that
thanks Jack of Clubs for the helpful link. I will definately check that out...
But for now, I need to get those contacts back into outlook. I use outlook to sync from my windows phone to a few nokia phones.
Anyone have any ideas I can try before a hard reset?
You didn't setup any type of exchange for your contacts for another server did you? Since my move to Vista/7 and the updated WMDC I haven't had that problem. Good luck...let us know how its sovled.
no, i don't have any type of exchange setup. just basic syncing to activesync through usb cable. quite baffling to me..
Deleted Out look contacts
This happened to me, luckily i found all my contacts in the deleted folder of Outlook and simply restored them, it has to do with the direction of syncing, i.e. pc to device or device to pc, on will over write the other......
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
jonyboy27 said:
yes, I did copy the deleted items back into the contact database.
I am trying to figure out how to re establish the syncing relationship between the phone and outlook..
Click to expand...
Click to collapse
thats really hard to do. i couldnt figure it out the one time i ended the partnership then tried to re-establish it.
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
I had the same problem when i used Active Sync from XP, but i works when im using Win7.
Try deleting all the Active Sync settings and make the configuration from Win7. When i did that it worked when i connect to the PC with XP - strange but true...
Ok. But what do you mean with "make the setting for win7"?
Yay! Got it to work!
Funny that I had the feeling in the beginning that it might be the amount of to-be-synced items was going to be too big. And somewhere on the net I found someone with the same idea.
I disconnected the device (usb cable). I removed the device from the "file" dropdown menu. And reconnected the usb-cable. When prompted with the wizard, in the settings I deselected ALL the to be synced categories.
Then it found the device and it synced... nothing.
But it said it synced.
Then I opened the option menu in Activesync and added only the contacts. And hurray! It started syncing. Then I added the agenda and hurray again!
The only thing that happened is that I ended up with duplicate contacts and agenda items. But after an hour I had that fixed too.
Note: Although I don't think that it contributed to the solution, I did reinstall and soft-resetted the device before I did all this. Just to let you know...
Traveller22 said:
Hi all,
It driving me insane that I can't work it out why Activesync is not syncing my phone.
Here is the situation. Got the phone from my brother. With him it synced fine, with USB cable, with Outlook 2003 and WM6.5.
I have the same setup but Outlook 2007.
What happens is that when it connects, it finds the device, I only set it to sync contact, tasks and calender of outlook. It then says "Looking for changes" and soon after it says "Synchronizing". But then it hangs.
I searched the forum and the internet. I tried reconfiguring, soft resets, installing CompanionLink (software that works through Activesync).
No joy!
I simply want to be able to keep my contacts, calender and tasks from outlook synced. Nothing more.
Any help!!?!
Click to expand...
Click to collapse
Try this:
1. At setting | connections | Run the the 'USB to PC'
2. Uncheck "Enable faster data..."
3. Uncheck "Ask me first about USB...."
4. Soft reset phone & PC
5. sync again.
Note: This may enable activesync works but file transfer from PC to Phone/Storage will fall back. may need to swap the setting back.
HOPE it helps.