Can't hear person on the other end unless they're on speaker or bt, please help! - Touch Pro, Fuze General

For some reason my phone decided to stop allowing me to hear the caller on the other end unless I have them on speaker or switch over to my bt device (though, the caller can still hear me). Has anyone experienced this problem? I believe the problem started this morning when I installed Skyfire (I received a message saying something about sound issues, but the warning went away before I could understand what it said), but I may be wrong. The main speaker works perfectly fine and I have no issues with any other phone sounds. Any help would be greatly appreciated!

Hi, i have the same issue since i own the phone.
The speakers sold at gsm4world are only for the back of the phone, i didn't find a replacement "earpiece" (correct word?) by now. Since i don't use the phone for calling, that didn't bother me till now (my gf wants to use it).
Maybe i will dismantle the phone during the week to see if its just a cold solder. If i get the partnumber i'll post or maybe another member comes up with a solution.

Phone dismantled and tested
Well.
I dismantled the phone yesterday and tested the speaker. You can do so yourself by simply using a 3,5mm headphone jack. Cut the cable open, connect the shield to one side, the white one on the other side. No sound --> speaker broken.
Afterwards i connected my 3,5mm cable directly to the board an plugged in into the microphone-jack. Receive a call an you can check whether the board is ok. i could easily record the call so there is no problem on the board itself. I assume its a production error.
You can order the spare part speaker at gsm4world.us für 8$, other sites offer it for 25$ and more. It's listed for the Diamond but don't worry, should fit as my colleage owns a diamond and allowed me to check - looks the same and works flawlessly by connecting directly to my 3,5mm cable.
Unfortunately i live in germany so it will take a while until i receive it. If i finally get my hands on it i will post my findings (in any case )

So the speaker arrived and i can only say: IT WORKS!
get a diamond earpiece and peel off ALL of the protection, because it is 1-2mm thicker than the original one.
Thats it After 1 year of ownership my raphael can actually make a call!
After that it was directly taken by my gf

Related

Prophet Speaker Crashed

I dont know what happend suddenly the speaker phone stopped working when I Was on speaker phone mode. I restarted the phone and tried all different kinds of ****. Finally I popped open the back camera cover and I could see the speaker. I was playing something on my Windows media and I could not hear anything. The moment I touuched the speaker with the stylus it started playing loudly but the moment I pull the stylus back it stops working. Can some one please explain me what is the problem with my speakers. Do I need to replace them ? if yes then where can I get them replaced in United states.
Yes mate, I had the same problem. I have a HTC Charmer and my speaker died while using tomtom. I openned and discovered the same thing, that touching the speaker causes it to respond again and dies again. Its basically the speaker "moved" too much for its own good and the wire carrying signal to its coil got damaged/broken.
While you could temporarily fix it by trying to glue the broken wire, it may not do any good. And can't solder it as the wire is stuck on the speaker cone surface which is plastic. For a few days mine worked by placing a flexible peice of plastic in such a way that it constantly applied very light pressure on the place where the wire was broken, and the contact was maintained, but obviously such a solution is short lived.
At present I am also looking for where to buy a spare speaker from, but can't help you in this regard as am in UK.
Hope this helps in some way.
Happened to my Prophet. It's currently away for a warranty repair.
Seems like a very common problem.

jamin have hardware problem(sound work good)

I have 3 jamin ( I and my friend).
after 4 mounth when I reject the handfree the sound is not functoin right.
this mean when I cancel handfree the sound isn't go to speaker. and when put in again ofhen work and sometimes not.
I think my phone have hardware problem.
in my country this haven't a good warranty.
Might be hardware-switch in 2.5mm headset connector
I possibly had a similar experience:
-With headset everything was fine.
- Without headset the speaker and microphone were dead.
- The speaker did rang on incoming calls, so it wasn't defect.
Because I lately switched to 'Fantastic 1.1' rom (whis indeed is fantastic) I suspected software-malfunction, searched half a day for software and registry solutions and fussed with the registry. No result.
Finally, i stumbled to a posting that explained the behaviour. Within the 2.5mm headset connector is a tiny (more precisely 'lousy') hardware-switch, that tells the phone if there is a headset connected or not.
When that switch failes (in my case beacuase of a lot of dust), the phone acts as if an headset is connected.
So with no warranty left I opened the phone (very) carefully, cleaned the connector, fiddled with the switch and sound was ok.
Be carefull trying though, I think it's a good opportunity to ruin your phone.
Good luck.

headset problem

I have some troubles with my headset input. It's broken down and i cant repair it. The main problem is that i cant talk through phone becouse device "thinks" that the headset is in... Loudspeaker doesnt work...
Whats the most funny in it? i can talk through devices microphone only with pluged headset. Simply, with pluged headset phone works normaly (i can listen to music,call, talk by loudspeaker)
I guess i will not repair it so is it possible to disable default headset profile, or disconnect, turn off this profile or headset input?
Im owner of Qtek 8310, WM6 Standard v3.7 (FINAL!)
Thx in advance, greeting
There's no software hack that I've heard of. I've always assumed that insertion of the connector into the jack was like flipping a hardware switch.
Maybe be brave and disassemble and clean out your phone? Check if something's jammed in the jack?
I've had such a problem couple of months ago. I sent my phone to the customers service and they replaced the jackplug. After replacing, all works fine.
well, as u can see im from poland. Where should i send my phone?
Can u give me an adress, please? How much is it if i tell them to repair that input and exchange cover? (my cover looks awful, its destroyed)
Thx for answers,
Well, I bought it online (via a dutch webshop), so I could send my phone to a repaircentre wicht they have a contract with. Maybe the place where you bought it offers such a service?
I had the same problem on my qtek 8310!
The problem can be fixed if you got some electro spray!
If you spray some on your headset and take it in and out a few times, it should solve the problem
is that like compressed air?
I had the same issue with my 2125 when i first got it. It never thought I took the headset out. What worked to me was taking an uncoated paperclip, unfold it, and wiggle it around in the headphone jack until the PROFILE went from HEADSET back to NORMAL. May not be the case for you, but....
Exitao said:
is that like compressed air?
Click to expand...
Click to collapse
I think it's called "contact spray"
I also faced this problem, wiggling the the headset plug in the jack seemed to help, never ran into the problem again.
music on bluetooth headset handfree auricolare
the best of for end problem and... FREE
http://trianglepowers.com/PPC/ViewApp.aspx?ID=36
Very thank's all boy programmatore!
Lucasss
i found the solution.. here's how it goes
play some music, then take your jack, push it in, then start pulling it out slowly level by level, until u hear the sound playing from the speaker again, when you do, pull out the jack fast. that solved my problem, hope htis help others too.

Audio Issue

Hi there everybody,
First of all, I'd just like to point out that I'm new to this forum, a friend of mine referred me to here.
I have a Tornado SPV C600, which as of today, is running WM6 Platinum Edition 5.2.1711.18165.0.5.0 SP1 by NiTroGen.
On with the problem, a couple of weeks ago my ipod died. Again.... So this time I decided to put some music on my C600. 3 days later, the headphone jack got pulled out of the socket when I put the phone back into my pocket after choosing a track. Since then, whenever somebody has called me, or I've called somebody, no sound comes out of the earpiece on the phone itself. The only way I can hear what's going on is by plugging the handsfree headset back into the bottom.
The same issue occurs when using HTC Audio Manager/WMP to play music through the phone's speaker....I have to use the headphones again.
However, the phone does seem to be playing small sounds like the annoying jingle when I receive a text. Which leads me to believe that it is a software issue rather than a hardware issue.
Has anybody ever had this problem? Could anyone point me in a direction?
Thanks,
Bassmad
You've damaged the jack. Probably the solder points where the jack connects to the board, or possibly the spring-like part inside the jack which acts like a switch.
Go to the Modaco forums for disassembly instructions and follow the guide to open yours. Take a good look at the jack; if it's loose, see if you know anyone good enough to resolder it for you.
i have same problem before 2 week and i try plugin hardly my earphone several time.and solved it
fayizk1 said:
i have same problem before 2 week and i try plugin hardly my earphone several time.and solved it
Click to expand...
Click to collapse
You probably loosened the stuck springy part or pushed the part back into the board.

Do I need to Return as Faulty?

I have the normal speaker volume issues but also I've noticed some even more annoying problems:
1 - The speaker on my TP seems to suffer form its own interference. When the speaker is being used during a call I can hear the usual buzzing sound that mobile phones make when they're near speakers in its own loudspeaker?! Surely this isn't right? Anyone else get this?
2 - When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens just before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying, though.
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this? Please let me know if you do OR DO NOT have this problem also so I know whether to return it as a faulty handset or not.
Thank you in advance,
LLOYDY
I had the same symptoms as you are describing, as well as the following:
http://forum.xda-developers.com/showthread.php?t=419761
Do you get this problem too? try playing a music file so the speaker is functioning and download a file from the internet. I only found the interference with a GPRS signal and not HSDPA.
If I were you I would get it replaced. This is what I did and the replacement did not have this problem.
Hi, Thanks for your reply.
Yes I get this same issue. When using HSDPA and using Opera say there is no interference. However, when using GPRS and playing music the interference is REALLY annoying over the top of the music.
Is this not normal? Also did you get the annoying popping sound too?
LLOYDY
That's all right, glad to help, what this forum is here for.
Yes I used to get the popping sound ocassionally too. It is not normal, confirmed by the fact that my replacement unit doesn't suffer from these issues.
Excellent. Good to know (Well, in a way!). Just emailed the retailer (Expansys) about getting an exchange sorted out so hopefully I will hear back from them by the end of the day. I haven't dealt with them before (this phone was my first time) so this will be the test to see how good a retailer they are.
Again, thanks for your help. I'll post updates here for others with the same problem etc.
LLOYDY
My phone was fine for 2 months and now the speaker 'pops' (and picks up that 'gsm sound' occasionally). I replied to the other thread about this too: http://forum.xda-developers.com/showthread.php?p=2884075
I too had the GSM noise problem which seemed to get worse as the phone got warm after extended use.
Even though everybody I showed the phone to commented on the noise, upon return Expansys insisted on "no fault found" after pratting about for 3 weeks about it.
In any event, the threat of legal action seemed to being them to their senses but I will not be getting my replacement from them.
Local HTC service took my TP in for a motherboard replacement due to this problem (I kinda went around expansys altogether..): http://forum.xda-developers.com/showpost.php?p=3018645&postcount=6
I would suggest to anyone coming across this problem to return the handset immediately and ask for a full refund (under the long distance selling rule, believe allows you 10 or 14 days to return the device, no questions asked) . Don't faff about with relying on proving to them there is a fault, that is a recipe for stress.

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