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Advice needed from people who've repaired TP screens

Ok so i walked into my desk at work last week and cracked the LCD - i had already puchased a new digitiser as my screen was getting pretty scratched up so i figured i'd simply buy a new LCD and take the phone and new parts round the corner to my local phone shop who were happy to replace my screen and return the next day.. great.
Fast foward and now i have a BIG problem. The new LCD doesnt seem to work once the phone has booted. SO, when you turn the phone on you get the usual windows boot screen with the rom info in red in the bottom corner (im using Monx's latese 6.5 rom). After that though it all goes Pete Tong, when then alignment wizard starts the screen goes nuts, flickering like an old TV and not displaying a steady image. The guys at the store say the phone is damaged from the knock to the screen however before I did a hard reset and removed my sim and SD card the parts of the LCD that were still able to display the today screen etc were showing everything correctly and flicker free and even allowed me full touch control with the stylus.
I basically need some advice from people who know a thing or two about replacing Touch Pro screens. Despite what the shop guys say i suspect that my screen is not compaitble with my Touch Pro which is originally a UK Vodafone but i now live in Canada and got the new LCD from the States. The person who sold me the LCD said it was compatible with all Touch Pros & Diamonds, but then he would say that wouldnt he!
My options are either buy another LCD and hope that does the trick or bite the bullet and get a new crappy canadian contract and a new handset. please help me ive tried the search and cant find anything that helps me and im desperate for a solution!
Cheers

Its a LCD issue what you got, my guess is that the person at the store either gave you a faulty one or its a duplicate lcd,also cleaning the LCD connector with alcohol would be a good idea.Its very rare that in the Diamond/Touch Pro category the connector to get damaged.

Cracked Screen on my Touch Pro

I dropped my touch pro and cracked the screen in a few places. I think it works normally except for the screen, as it receives calls fine...
A new phone isn't in my budget right now. Does anyone know of a good place (hopefully in DC, MD or VA) that will supply or install a replacement touch screen?
(btw, no recent threads came up when I searched.)

Ebay!
Just looked, $30 including postage for a screen & digitiser if you are able to do it yourself.

How hard is it to replace a screen if it has surface damage? Is there anywhere i could find a walkthrough or help?

Shame man, its a tragedy of what happened to your phone...
Luckily its not too bad, and you may just be able to fix it. You can download the service manual for the phone here: http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
Just a note though, make sure you DO USE tweezers or something to get the speaker wires out of the way before snapping the enclosure back into position... I had to reopen the phone again, after powering it, to rejoin one of the little wires thats like a tenth of a millimeter thick DO NOT IGNORE ANYTHING THEY TELL YOU IN THE MANUAL. Oh, and what works well for the "plastic removal tool" is a cut out piece of plastic ice cream container. AGIAN, do not ignore anything in there... You are voiding the warranty permanently when you do it yourself (which you unfortunately have to).
Anyways, good luck!

I drop my phone also, but the screen didn't actually cracked! but I do have is problems with the screen in other ways! Sometimes I get a black screen when I turn on the phone and sometimes not, but when the screen turns on, it flickers a lot and have lines thru it. What suprises me is that sometimes I get perfect images on the screen (Which makes me think that the screen it's not damaged).
Any suggestion would be apreciated. Thanks!

3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!

a.mendoza said:
3 days and still no answer from anyone! I would like someone to throw me ligth on this issue. I'm waiting for this to know exactly what I need to buy, before I start assuming things.
Thanks in advance!
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Click to collapse
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.

maxh said:
Sounds like the LCD connector may have come unseated. You could open up the phone and make sure all connectors are firmly seated if you feel confident in your abilities.
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Thanks for the advice! I was thinking on that also and wanted to take my chances opening the phone (oh god!).
BTW, I saw the $30 LCD Screen+Digitizer combo on ebay that Beeble referred to, but I'm not sure if it fits on the fuze (my model). What have come to my mind it's to buy also the front camera of the phone (like a thread on the kaiser) to mod the cell, in case I need to buy the screen+digitizer. I've search all threads about this issue but nobody has done it because it was too expensive for the result; I believe with this price it's worth it right now!

solved
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
I used Diamod (!) LCD and Touch Pro digitiser. Works perfect.
Much more cheaper

If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050

-G-Rey--- said:
Try this steps:
http://www.pdacenter.ru/razborka/htc-touch-pro/
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Click to collapse
WOW! What a long way to get to the screen. Good luck for everyone who tries to dismount and mount the Raphael.

maxh said:
If your screen works fine sometimes, you most likely don't need to replace it. there's probably just a loose connection somewhere. If you really want to replace it though, there's an ebay seller with a really good deal. $20 for the screen and digitizer already glued into a new front body piece: http://cgi.ebay.com/OEM-HTC-FUZE-LC...wItemQQptZPDA_Accessories?hash=item3ef8817bf6 That one's for the fuze, but I think the seller has other models too. I'd definitely get the LCD and digitizer together or else you might end up like I did on my first attempt: http://forum.xda-developers.com/showthread.php?t=584050
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Click to collapse
Thanks for the advise maxh,
I just wanted to let you know that a miracle just happened! my cellphone started to work just fine without even opening the phone! it has more than a week on this situation so I believe that it's exactly what you stated (the LCD conector became unseated or loose). Since it's still working, I have no need to open it! so I'll just wait until it becomes defective again and at that point just open it and tight up the LCD connector!
Anyway, I would love if somebody could make the mod that I was refereing to before (changing the screen of the fuze by the touch pro one) and see if it's possible to attach the front camera on the fuze.
Once again, thanks everybody for your opinions.

I got my new display+ digitizer on Ebay (65$) and replaced it, using the russian link mentioned above ( follow the exact procedure) , it took me 2 hours to do it, and after lot of patience it worked! My problem was the digitizer never worked fine, and after replaced it it worked like never before. If You are not familiar with repairs, it will be a mistake and waste of money to buy a display without digitizer. NOW, I have a small problem, my display has a NEW color, it's like color temp is WARM for this display, and COLD for my old display, AND COLOR level is lower, and the result is display without vivid colors, black like gray. Is there any way to change the DISPLAY color settings?

Does your 8X body creak/snap? See light where screen meets body/screen not flush?

Im wondering if other people's 8X's creak when squeezing the phone sideways or on the screen after a few minutes of use? Also I can see light leaking from the bottom where the screen meets the body of the phone. Want to know if I should get an exchange tomorrow at Microsoft Store since after that I'm pretty far from any Microsoft Stores until I'm past the return date.

My volume rocker squeaks a little and also moves back and fourth when I shake the phone. At the bottom of the phone on either side of the charging port there are light leaks, and on the left and right bottom sides too, which is annoying in the dark. Tempted to take mine back to Phones4u and ask for a new one..

Got a new phone and its much better. I didn't notice if light leaks through bottom anymore, but the screen is definitely more flush though not PERFECTLY flush.
Much more solid phone and power button also has a click and is easier to press now. No more creaks now.
Sent from my 8X using Board Express

I'll go and exchange mine then I think. Can you take a picture of it in the dark to show if you have any light leaks and post it up? I'd be very appreciative.
My power button feels a bit odd too, it doesn't have a click and feels squidgy, was thinking that earlier. Might have a go on the replacement in store and look at it in the dark to check for light leaks.
Edit: I've attached the best picture I could get of my light leaks/screen fitting. This is with brightness at max, taken with my DSLR. Was yours this bad? I'd be interested to see if this is an issue with other 8X's or just ours.

I haven't had any problems like that with mine yet. I started using a case after the first week though. Hopefully a replacement will fix the issue for you. That's a lot of light coming through.
Sent from my HTC 8x using Board Express

It is, it's awful. I'm kind of regretting getting the 8X over the 920 to be honest, the blacks seem very light on the screen and the colour seem very washed out (maybe it's just coming from an AMOLED screen that is doing it), might see what they can do for me in store today. We'll see.

Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!

SmokinWaffle said:
Took it back today, they didn't want to replace it but they did in the end. Tried out two brand new Yellow ones in store, both had the exact same issue. Tried a black one, and it's perfect, no light leakage at all. Maybe it's an issue with the Yellow one. Poor effort HTC.
Accepted the Black one as a replacement, but I'm trying to sell it and get a 920 like I should have in the beginning. Doh!
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Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.

matthew5025 said:
Meh. I have the black one and its an issue all right. Yesterday, my screen totally died. Went to HTC service center today, and the light leakage and inperfect screen flush were listed as "possible user damage". If they decide to classify it as user damage, i'll be pissed.
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I went with the 920, had screen flickering issues and random rebooting on it, and all 3 of my replacements. Gave up and got a Note II. lol.

Yes, when I had mine it creaked and the camera lens moved around a little, and the screen was a tad squishy on the bottom right...HTC consistently has awesome designs but
There is always something wrong with their build quality that is maddening.
Sent from my DROID RAZR HD using xda app-developers app

Crack over Speaker holes
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!

Same again!
natstally said:
Hi guys, just to add to the build quality problems... I've just had a replacement from Phones4U of my yellow 8X. After just under a month of gentle and careful ownership i noticed a crack appeared over (and through) the holes on the back for the speaker. The crack got bigger over about a week before i had chance to go ask about it in store. to be fair to P4U, the person i spoke to was great and they swapped it out in store, even though i'd originally bought it online.
Came back to this thread to mention it and now having read everything else i'm noticing a bit of creaking when i squeeze the sides and both phones had had the squishy screen edge picture thing which i first read about being a problem on the ONE X. Not sure if that's just normal anyway though really. Oh and neither of my power buttons have clicked and i find myself missing my easy to press home button on my old iPhone 3GS!
Click to expand...
Click to collapse
Well after a month (again) my replacement 8X has developed the crack in the same place.
Phones 4U are gonna swap it for a black model this time, i'm wondering if it's the yellow plastic specifically that's bad. They were less cheery and helpful with the exchange this time stating that because it's a cosmetic fault they don't usually replace them and the first time was 'a goodwill gesture'.
I'm starting to wish i'd just gone for the extra price bump for the Lumia 920 instead now. Guess i'm lucky they've replaced them at all though but i still don't think a phone should crack of it's own free will after 4 weeks! http://forum.xda-developers.com/images/icons/advanced/drive.png
They also said it's not a widespread fault that they've been made aware of, i was actually hoping someone else on here would have had the same experience to help me confirm it wasn't just bad luck or whatever. I guess everyone else just has the corners rubbing off instead!

I guess I got lucky, my blue 8X seems pretty solid and all the buttons are clicky.

digitizer or LCD screen.

So my photon Q is rather old. Shocking I'm sure. Recently the screen has started behaving very oddly. Flickers, sensitivity is weird, blacks out etc..
I thought perhaps flex ribbon due to keyboard sliding and closing but now I think may be digitizer or the lcd. I"m leaning towards digitizer becasue when it does work it looks perfectly clear. But there will be the one time i push the power to check if I have anything and nothing happens. Reset it and can see the screen wants to do something but can't decide what. Reset over and over and eventually boots up fine.
Digitizer?
Thanks for any info.

Anybody able to chime in

Flickering screen can't have anything to do with the digitizer. The digitizer is just there for input.
It could be that the connector is a bit loose on the mainboard. The way the Photon is designed I wouldn't think it's the ribbon. I could be, but very unlikely. Anyway it's worth looking into the connectors and just to be sure the ribbon as well. But that would take a full dismantle. The connector is just 5 minutes work.
Next time try booting into recovery. If that goes well (and regular boot not) i'm pretty sure it's a hardware problem (GPU).

Die Bruine said:
Flickering screen can't have anything to do with the digitizer. The digitizer is just there for input.
It could be that the connector is a bit loose on the mainboard. The way the Photon is designed I wouldn't think it's the ribbon. I could be, but very unlikely. Anyway it's worth looking into the connectors and just to be sure the ribbon as well. But that would take a full dismantle. The connector is just 5 minutes work.
Next time try booting into recovery. If that goes well (and regular boot not) i'm pretty sure it's a hardware problem (GPU).
Click to expand...
Click to collapse
When boot in any mode Ican't see anything.. A fading circle of grey lines runs vertically down the front. Sometimes after many reboots it fixes itself though. Good to know not digitizer. So take apart and check ribbon and maybe replace LCD likely?

I wonder if it is possible to simply replace the LCD if it's defective or if you have to replace the whole LCD-digitizer-speaker-etc set (which is expensive).

Loader009 said:
I wonder if it is possible to simply replace the LCD if it's defective or if you have to replace the whole LCD-digitizer-speaker-etc set (which is expensive).
Click to expand...
Click to collapse
I ordered a replacement lcd screen so will find out. I also ordered the digitizer and flex cable.

So i'm thinking it may be more hardware involved than screen inolved. When it does work everything is usable and it works fine. This is only about 10% of the time at this point. Otherwise it boots up to show some vertical lines traveling down the middle of the screen but only in a circle in the middle of the screen that fades as it gets close to the edges. I'll try taking apart tomorrow night to see if ribbon and what not looks ok. But so far i've invested about $70 into parts and i'm thinkin about just snagging an S5 for $100. I will miss the keyboard though although I can hope that like the s3 and s4, the s5 will get a keyboard attachment. Thoughts?

If I remember correctly the LCD comes with the ribbon and camera connected. The digitizer is connected via a ribbon to a board in the top of the front panel. You could try to disable the pin. When the phone doesn't seem to work, reboot and try calling yourself. If it rings, there's something wrong with the screen and not the phone.
If there was something seriously wrong with the phone, it wouldn't boot. But that's just me guessing/assuming.
My daughter's Photon has had a digitzer replacement twice. And it looks like it's been used to play football. But that one still rocks. No quirks or any strange behavior for that matter.
What I'm trying to say is that the Photon is a decent piece of hardware. A family of four, we all have a Photon. Three of which have had their digitizer replaced and one an LCD (scratched it when replacing digitizer).
I swapped my Razr HD for an Z2. It was time for a new corporate phone. So that, and the camera, is the reason why I went for a Z2. My options were 930/G3/S5/Z2. S5 is not my cup of tea. The G3 has no ruggedness whatsoever. The 930, apart from WP maybe I should have went for it.
So it came down to the Z2. To be honest I'm looking to trade it when the Z3 compact arrives. We'll see.
@Loader009
Digitizer is a part, board for speaker is a part, the speaker itself is a part (adhesive, watch out, btw 100% the same as Droid4), and the LCD is a part on it's own.

Going to open up my phone tonight after work. I was bored and was just playing with the keyboard sliding it open and closed a bunch and now the screen looks perfectly clear.. although sometimes it will still black out and I have to reboot it a few times to get it back. I feel its more a connection inside like you stated earlier. I love my Photon and really don't want to have to get a non slider phone. New phone's are so friggin huge lol.

The good thing is, the PQ has gotten pretty cheap, so you might want to get a used one at ebay if the part to replace is too expensive.

flickering screen (backlight) is not lcd problem.
for 70% is it problem on mainboard - backlight ic. This problem is caused by using unoriginal charger.
and 30% flex problem

I had my screen become un-responsive etc, it was due to a crack in the ribbon. Swapped it out & all ok.
Easier to swap the whole screen assy than to change the ribbon, but depends on what spares you have/can get.
You'd need to have a good look at the ribbon for any damage.
Sent from my SIM-modded Photon Q

XZ Premium Screen Burn Issue

After about a year and a half of use my XZ Premium has burn marks on the right side of the screen (see link attached). Is this fixable without replacing the screen or does it have to be replaced?
https://imgur.com/a/e1LqXsq

Those are pressure marks. LCD's don't have burn. It could be from the battery or something else. Either way, you would need to replace LCD.

How much does it cost to replace the screen? I might consider buying a new phone instead if it will cost me too much.

cj663 said:
How much does it cost to replace the screen? I might consider buying a new phone instead if it will cost me too much.
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Click to collapse
Why would you replace it? If the screen works, i would keep using it. Save your cash until it dies completely

I also have one in the left upper corner near the sim card tray. It is common with these lines of Xperia, up until they changed to amoled. Usually it does not bother and it can bee seen only under black or dark colors or bright white. Keep in mind that in some cases it spreads and the screen looks really bad. A replacement ends up to about 100$. It does not worth it. Unless you really love the phone.

CipryK said:
I also have one in the left upper corner near the sim card tray. It is common with these lines of Xperia, up until they changed to amoled. Usually it does not bother and it can bee seen only under black or dark colors or bright white. Keep in mind that in some cases it spreads and the screen looks really bad. A replacement ends up to about 100$. It does not worth it. Unless you really love the phone.
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Click to collapse
So far mine is only visible on bright images. I have been taking care of my phone and it just saddens me that this happened. I wasn't planning on switching anytime soon because recent Sony flagships don't really interest me to do an upgrade :laugh:

I have this problem for about 4 weeks For me on the left side of the screen appeared It is quite visible I took care of this phone too :/ For now it works. I have Root, so probably nothing from the guarantee from T-Mobile

I see that it's quite a common issue. Does anyone know why this happens?

Hi I had screen burn on second hand one i bought it not that old and rebooted often and then wouldn't charge so getting refund just now. The xz1 and xz2 have dropped to similar price on eBay on some listing which is eat phone to buy any problems with news xz lines they still waterproof I live on a boat so important