Outlook Mobile shows incorrect Exchange "from" email address - Touch Pro, Fuze General

HTC Fuze with EnergyROM 24.Dec.2009 WWE WM6.5 build 21885.5.0.95.
After upgrading from the stock AT&T WM6.1 ROM to a stable EnergyROM, I configured my corporate Exchange email account. Sync works fine. But when creating a new message in Outlook Mobile, the "from" address is incorrect. My address should be [email protected]. Instead, it shows [email protected]. See screenshot (oldcompany name redacted). I examined my Active Directory record through Outlook 2007 GAL. It includes eight SMTP addresses that have been used over the past 15 years, through an acquisition and eventual migration from Notes. This d244d55 address is not the first listed, but is coincidentally the first alphabetically.
I sent a test message to various other email accounts and the "from" shows properly, so the Exchange server must be substituting my correct email address. But this is annoying and I would like to fix it. I cannot find any way to configure the "from" address for my Exchange connection configured through ActiveSync. I searched the registry and the only place dd244d55 appears follows. I deleted the dd244d55 address from this value, soft-reset, but still no joy. I did confirm that dd244d55 is no longer in the registry.
Key: HKCU\Software\Microsoft\ActiveSync\Partners\<GUID>
Value: Email Address
Data: [list of SMTP addresses separated by semicolons]
How do I fix this? Consider directing me to a better forum since this is certainly not Raphael specific. Unfortunately searching for resolution is handicapped because the word "from" is overused. Thanks for your assistance.

Assuming you deleted and recreated the Activesync relationship and wiped the phone:
This could be a time-consuming war that ends up to be impossibile to fix. Don't let it turn into a crusade! Just from an "eff it" standpoint, which I usually take:
Kill ALL the garbage addresses. Everything that isn't necessary.
What's the worst that can happen? I obviously don't know who you are and what possible types of emails could be sent to any of your 15 years worth of addresses. If no one is going to die, the simplest solution is often the correct and best solution. I'm sure you spent enough time on this already.

Kill ALL the garbage addresses.
Click to expand...
Click to collapse
I assume you mean to delete the addresses from my Active Directory entry and then delete/recreate the ActiveSync partnership with Exchange. I was thinking along the same lines. I don't need any of the extra addresses but they might be there to support non-repudiation of historical approval records in corporate information systems. I don't have permissions to do modify AD myself but I will ask our IT support folks to do so.
I am sure this problem has been encountered before but don't know where to seek assistance. Having multiple SMTP addresses in an AD record is not unusual. I bet there is an easy way to specify the correct address for the ActiveSync partnership "from" email.

Success. My "from" address is now correct when creating new emails. My corporate IT support deleted a bunch of SMTP addresses from my AD entry. I can't see exactly which ones are left because AD changes take a while to propagate through to the cached Outlook address book. I deleted/recreated the ActiveSync partnership and the "from" email shows correctly now.
One other difference: The first time I specified my email address and password and let WM autoconfigure the connection. It ended up using my email address as the username and left the domain blank. This time I disabled autoconfiguration and manually specified the server name and my credentials (username/domain). This probably had nothing to do with the problem because both formats are valid AD credentials.

Related

WM5 Messaging -- Can someone hack it to send from multiple addresses?

I love my Hermes but it falls seriously short in one area: I am unable to take full advantage of my Tuffmail hosted IMAP mail functionality (eg multiple folders, each with its own email address). From what I read about Chattermail on the Treo/Palm OS platform it seems to be a much better IMAP mail client than the built in WM5 Messaging application because it supports IMAP IDLE and (very important) allows you to send from multiple email addresses intuitively. I have been trying FlexMail 2007 as an alternative but find it so unreliable and such a memory hog that it is a chore just keeping it running.
Query: Has anyone figured out a way to hack the WM5 Messaging application so that it is possible to change the Sent From email address easily without having to reconfigure the account each time? What I am currently doing with FlexMail is using only one email account linked to my IMAP server but changing the From address as required by using DinarSoft TapText to type in the right Display Name and email address with a single keystroke. My preference would be to go back to WM5 Messaging if I can figure out an easy way to change the From account when I compose a message.
Thoughts?
Edit: Another acceptable workaround would be to create send-only accounts within the WM Messaging application. Unfortunately there is no Send All command (only Send and Receive), and garbage incoming mail servers results in an error message before any message is sent. Other suggestions would be welcome.
I would also like to know this. I host my own webserver, and use it with multiple emails, all of which go to the same account:
[email protected]
[email protected] etc all go to my main mailbox, which i sync through directpush to the phone.
What I want is to be able to hit "from" and change it to "[email protected]" or "[email protected]" or whatever, depending on who I am emailing.
I am also running a Hermes with WM5, and using the core outlook email client software.
Any ideas?

Exchange email wm6.1

when I try and setup my exchange email in the email messaging client (the default MS) i enter the server address for owa
email / outlook
https://123.123.123.123/exchange/
but when i hit next it drops the https:// and the /exchange/ and just leaves it 123.123.123.123, causing a sync error.
Any ideas?
Hmm, I had no probelm.
Maybe an easier way of doing it would be to sync the phone with a pc that has outlook open - it automatically sets it all up for you (or it did for me the last time I did it...)
That is correct behavior. Note the check box for SSL below the server address field. So if ssl is used, check the box and input just the domain information (123.123.123.123). You only need the fully qualified domain (or ip address) and it will not accept subdirectories (/exchange), that's only for OWA.

Email Spam= What Prog to use

Hi all
I did a search but it came up with nothing which I thought was odd
What Spam programs are you guys using to controll spam on you Topaz/TD2
I dont want to waste my limited data connection on downloading Spam
Cheers porridge
good one porridge!
no probs on outlook but on TD2, it is a disaster!
what do you guys recommend?
I too would be interested in this as the delete from server function doesn't seem to work properly either like it did on my old Kaiser, deletes it first time round but on subsequent send/receive they're all retrieved again!
hello...bump
Hi People
Most people filter their mail for spammage within their mail hosting environment - For example, I synchronise from Googlemail (using IMAP4) and Google filter the crud for me, and from an Exchange Server, where the mail gets passed through Websense hosted email first. However you do the filtering, you need to do it either on the mailbox or before it gets to your mailbox (better). Any Spam filter on the WinMo would have to retrieve the message to rate it and either burn it or deliver it, leaving you no better off.
If you can advise on how your current email is received (from exchange/pop3/imap4 e.t.c.) and if its a personal, corporate or hosted mail service, I may be able to advise how best to approach it.
As Digital.Diablo is saying...
You should have your mails filtered before they reach your device.
I have a hotmail account and an exchange server account syncronized with my TD2, and I don't get any spam on either account.
- well, maybe one on very rare occations, but nothing to write home about.
On my hotmail account, Microsoft is doing the filtering for me and on the exhange one, some spam-filter-software installed on the server itself is doing it's job...

setting up a corporate email troubles

I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Do you guys use Outlook webaccess?
in my case I clicked on the manual setting and had to do the following:
domain\user name
password
server address (ex: mail.theplaceiwork.com)
and selected SSL
this routed it through the outlook web servers instead of the internal exchange servers which are behind the firewall...
make sense?
Gene_Bailey said:
I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Click to expand...
Click to collapse
Are the email admin? Does your company use Exchange? Do you support mobile devices connecting to Exchange?

help me configure outlook for my business Email

Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
yakaaithiri said:
Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
Click to expand...
Click to collapse
I think Business Outlook installs the certificate on it's own with the password lock etc and enforces the security policies.
My business outlook is set with following details:
Username - the one I use to log in
Password - the one I use for my username
Email ID - the business email address
Domain - your business domain that is generally a prefix to your username i.e. domain/username
Server address: if domain/username can't automatically find it. (mostly it does!)
That's it! It took Outlook literally 2 seconds on 3g network to find the server and start pulling my calendar, emails and contacts.

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