Yesterday I was in Brooklyn and my Touch Pro completely flipped out.
1. I could connect to phone service or data service.
2. The phone would shut down completely when I turned off hte top power button. I had to soft reset, many times.
The battery had a full charge. I took it out and took out and cleaned the sim card. This sometimes helps connection problems. This time nothing.
Today I am back home and the phone works fine.
Even if there was no service in the area, why would the phone keep turning off?
weird lol. I travel to Manhattan and back to brooklyn everyday and it works fine for me. Maybe it has trouble connecting to a neww cell tower? And where is "home" for you?
Related
Sometimes when I grab the phone out of my pocket and I press the power key to enable the screen, I discover that it is off :S. When I press the reset button it will start again, but it seems strange to me. You guys have a suggestion of what it could be?
Hmm, this sound familiar...
I've just posted re battery life and my phone waking up all by itself, but now I come to think of it I've seen this happen as well - or my phone just soft reset itself randomly occasionally.
I wonder if they are related problems...
-FM
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
_MsG_ said:
When I press the normal power it won't start up, so it isn't totally shut down though. Only a reset will do it. Very annoying.
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Mine has started and shutting
NOT powering up with the power key or
the soft reset. I literally have to
pop the battery out and back in to start
up the phone. ???
If your phone is randomly turning off...yet it turns back on...your battery may be reaching its end. How long have you had the phone? My dash used to tend to do this when it was reaching the end of its battery life...it wouldn't just...run down. I noticed a decrease in battery life, but the moment the phone needed heavy usage (internet, messaging) the battery couldn't dish out enough power and it'd just turn off...this would even happen in my pocket if enough calls or texts came through...then when I'd go to check, it'd be off.
It's not that, I'm assuming, it's the phone. I just bought a new HTC Touch Pro 2 Days ago, and it does the same thing. It randomly shuts down, and it even overheats, and I have 3 batteries for the phone because I use my phone extensively. Sad thing is, this phone was to be more powerful then my 6800 and so far, it's failing.
Well, then I'm assuming its time for a replacement, lol. I've had mine for a while now, never had that issue. Never had that issue with any phone except my Dash when the battery took a dump.
My phone is 2.5 weeks old. I would hope they battery wasn't dying already, but who knows. The keyboard quit today and the screen has been acting funny too. Like when it goes into "sleep mode" the screen fades but you can still see the buttons to unlock the phone and the buttons on the bottom are all lit up and won't turn off.
The screen is incredibly wiggly too... This happened after I took my phone to a local sprint store. They put the phone casing on it to show me what it would look like and then the guy yanked it off my phone.
I am starting to wonder if some of this is not related to that.
So, since the keyboard died today.. Asurion is sending me another replacement phone... Guess we will see.
I think my problem has something to do with this: http://forum.xda-developers.com/showthread.php?p=3748976#post3748976
I recently have found that this happens to me whenever I turn the feature where it disconnects from EDGE when my device goes to sleep. However, when I turn that off and let EDGE continue to be on while my phone is in sleep I don't get this problem anymore. I have it checking my email every 5 minutes if that makes any difference.
alright dudes and dudettes.
i have the same issues more often than i would like.
it powers itself off and the only thing i cna do is soft reset. also sometimes when i wake the phone up, my plasma theme is distorted it still slides across but everything distorts and i cannot access any progs.
it is an annoying issue.
any fixes ideasm, help would be top. thanks..
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
I have a similar issue too. 3G would fail after sending a text message and sometime while tethering and missing a call, ALL signal was gone. In either case I would just reboot the phone and it would start working again.
THEN.... my 3G totally disappeared and VZN is now sending me a new phone.
Mr Grim xX said:
Ok I was at work today took my phone out of my pocket an suddenly had no service, which is weird because I usually have 3-4 bars inside the building, and it was working fine 5 min before that. So I went outside and still nothing.
Did the whole power cycle, remove the battery, airplane mode on and off, then even resorted to factory reset. Still Nothing. At home plugged it into usb, tried a bunch of stuff nothing... WiFi works fine, but no 3G, roaming, no cell connection at all...cant test 4G
So anyone have a fix for this... otherwise its a trip to the Verizon store tomorrow.
Ps. I have not rooted this phone yet, and have had it less than 2 weeks.
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Click to collapse
you may need a new SIM card
According to technical support, both of these are known issue that HTC is "working" to put out a fix for. They are also unbelievably annoying for me. I've never had to call technical support before this phone. Grrr. This is the reason it's still stock.
Last night, Tech Support proposed a factory reset so I did it and somehow the problem is now worse. I guess one of the apps I downloaded to improve signal quality actually worked. I've only had the phone since Thursday and am already fed up with it. Twice last night, the phone decided to go into airplane mode and I just turned airplane mode off and on again to fix it.
Then this morning it didn't work. I got a call at 8 AM and sent it straight to voicemail. Somehow the phone decides now will be a great time to go into airplane mode. I attempt to call my vm to see if the caller left me a vm a minute or so after they call and I can't because airplane mode is turning on. I could live with that I suppose. I waited and turned the airplane mode on and off again(this time on purpose) and got reception back. Then I drove to the dog park. Upon leave my wifi, the phone decides again that air plane mode is so much better than connecting so I stop at a stoplight and notice I have no bars and an x again. That's fine I say and try to turn airplane mode off and on again. This time I get phone reception back again, but no 4g. It's weird. I tried restaring the phone and I have still have no 4g reception or icon. Mobile data just says that it's turning on. I left it like that for an hour while at the park to see if I got any differences and because I was tired of messing with it.
So then I called technical support and their response is to reset something and ask me to turn off the phone, take the sim card out, leave it off for a few moments, and then restart it with the sim card. That actually worked and I have 4g again. But I know I'm just going to have this same problem on a continuous basis.
So does anyone have a solution to the randoom airplane mode. Is it worth waiting for HTC's 'fix'?
Hey guys,
So my beloved Nexus S has completely seemed to have kicked the bucket. I'll tell you what happened in as much detail as I can, followed by what I've tried and if any of you guys have any tips, please enlighten me cause as it stands right now, I am at a loss.
I was over at my buddy's place for the game tonight and his place is pretty much a faraday cage where I get absolutely no signal. So upon leaving I noticed that my phone is still displaying zero bars. Nothing unusual. Figured I'll check it again in a minute or two to let it reconnect. 5 minutes pass and still nothing. Rare but I have had this happen before. On the rare occasion that the phone just wasn't able to jump back onto Wind's network, I would either cycle airplane mode on and off or just restart the phone and this would fix it. So I turn airplane mode on but notice that while the signal meter disappears, the plane icon never pops up. At this point I start thinking something is amiss... I try to turn wifi on or off but once again, it doesn't pick up anything.... time to cycle the power. So I hold down the power button, select Power Off on the pop up menu and wait for the phone to shut down. Phone shuts off. Wait a few seconds. Turn phone back on. The Google logo appears for a brief second, then the screen just goes blank and the phone just dies.
The phone is rooted but is running stock Jellybean.
Battery was at least 50% when this happened.
It will not respond to the power button at all.
I've tried pulling the battery as well as using my spare battery.
I've tried holding Vol Up + Power, as well as Vol Up + Vol Down + Power.
I've tried plugging it into the charger. (No response. Doesn't even show as charging).
I've tried plugging it into my laptop. Same thing. Tried pulling the battery while it's plugged in and booting/holding reset. Nothing
Phone is completely bricked.
Edit: Just noticed this but I've had the phone plugged into my laptop while typing this up and the area just above the battery around the SIM card has heated up a bit.
Any suggestions? I seriously don't have the cash for a new phone right now so any help is much appreciated =/.
Most likely the motherboard is toast. Happened to a lot of us after upgraded to JB/CM10.
Bring it back to Wind service centre for repair. Not sure how much you will be paying if out of warranty.
So my mother has a samsung s8 Plus and a software update was pushed through the other day. After it updated, the 4g/Lte icon on status bar is gone and now only has the no mobile network icon.
no calls/texts in or out. Took it to att store and they reset mobile network settings, did a factory reset, and replaced the SIM card. none of that worked. She then took it to a UbreakIfix(?) samsung
authorized repair shop and they tried the same things to no avail. Any thoughts or ideas from here?
Edit: forgot to mention that the airplane mode in the notification bar drop down is lit up light blue but is not turned on. it is light blue not the normal dark blue like all the other icons. very weird.
I am having the EXACT same issue. I don't remember when the last update came through, but it was Feb 16th when this started happening to me. I was moving to a new apartment, phone battery down to like 10%, so I turned the phone off and put it away. A few hours later I turned it back on and no cell connection. No bars, just a circle with line through it. Settings > About Phone > Status > SIM card status = shows Network "unknown", Mobile network type "unknown", Service state " Radio off", Mobile network state "Disconnected".
My SIM works in a Nexus 6 and Galaxy Note 4, so I know it isn't the SIM card. I've tried everything I can think of to turn the radio back on, replaced the SIM tray (original is cracked), even got a Freedompop SIM just to test, and yeah, it won't work. The cellular radio isn't turning on for some reason.
I will say, a couple days after it happen, I turned the phone on without SIM tray, and I could see empty bars, like it was trying to work. I turned it off, put my SIM in, and it worked... until my replacement SIM tray came in. Turned it off, replaced SIM tray, and it is off again.. for last 2 days. I just happened to turn it on that day and it was working, turned it off some days later and it stopped again. I don't know why.. no apparent reason. So, last couple days I have been turning it on and off, on and off, hoping it comes back on.
If ANYONE comes up with ANY ideas, please let us know!!!
Aaaaaaand... I turned it on this morning and the signal bars were back. I didn't even turn the phone off, I slid my SIM card, in tray, in to the phone, and it is working. I'm scared to even reboot it now, but SOOOO happy I don't have to use my Note 4 with dying battery right now
dallas4u said:
Aaaaaaand... I turned it on this morning and the signal bars were back. I didn't even turn the phone off, I slid my SIM card, in tray, in to the phone, and it is working. I'm scared to even reboot it now, but SOOOO happy I don't have to use my Note 4 with dying battery right now
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Thats funny because I had my moms phone just sitting in my nightstand drawer and she decided she wanted it back. So I gave her the phone back and she charged it up and turned it on. Guess what...it was working again. Very weird.
jrowdy23 said:
Thats funny because I had my moms phone just sitting in my nightstand drawer and she decided she wanted it back. So I gave her the phone back and she charged it up and turned it on. Guess what...it was working again. Very weird.
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Click to collapse
Tell her not to shut it down. That caused my issues the second time (well, the first time too). Rebooting, not sure... but I am keeping it charged and NOT shutting down until the next software update, for sure.
FYI... my charge cable got pulled out of my phone last night and my phone died in the middle of the night. I woke up, noticed it, and started charging to around 25%, turned it on, and now... no mobile signal again. Worked fine for I guess a month. A month of NEVER rebooting it or shutting it off. Once I did this it has now lost signal. Luckily I have a Note 9 coming Monday (tomorrow), but this is really pissing me off.