Hey everyone,
I am not sure where else to turn at this point but xda... I had an AT&T Tilt that I had modded quite well to my liking, but then I lost it. So I had to revert back to my old Motorola Q9h. There are a few quirks about reverting back to a smartphone from a PPC that are bugging me. Like how I can't find anything like bitpim to back up all my text messages so I can upgrade to 6.1. I have a lot of text messages, some that I need to retain in case some legal dispute happens in the future with my ex. Anyway, that's minor, I can live with 6.0 for now. Threaded messaging would be the only real benefit for me and it's not a must have in this case.
Anyway, on to the reason I am posting. I don't know what happened with my speed dial function but for some reason, my 1 key does not link to my voicemail anymore. I don't have the default voicemail contact that comes with the phone and I don't have a clue what happened to it. I tried creating a new contact with the voicemail number and assigning it to the appropriate speed dial button, but it says 1 and 0 are "Reserved". I have searched numerous forums for some help with this to no avail.
So I decided to try and see if I could figure it out myself (sounds ominous, I know, I know, but I haven't changed anything yet, don't worry ). I sat at work today, bored out of my mind, and decided to just look through the phone to at least pinpoint the location of the speed dial contents in the registry. The only thing I have found that sounds promising is located at:
HKCU\ControlPanel\Dial\Locations\
BUT... I don't read or write in this language. I could also be in the completely wrong location. Any guidance from this point onwards would be greatly appreciated. If you need any more details, please ask.
--Steven
Hi,
I've searched for this, but got no-where. Tried searching phone settings too, but no luck.
Summary: My phone thinks it has my old number (07854xxx) not the one I ported to (07736xxx) months ago - is it losing it's memory? . I'm guessing brain surgery might be required - but where do I find the number?
I'd be glad if someone could point me in the right direction.
Here's the detail:
I've recently flashed my ROM with 'Dutty's SENSE 2.1 HG R0 WWE' (which has turned my dull stock block into a smooth responsive machine - I'll be sending some 'appreciation' later on). I don't think that caused this though.
The only software installed since is Yomomedia, found out about it on this site- thanks.
My problem is that Yomomedia uses my mobile/cell phone number to identify itself with the phone. I've installed Yomomedia 3 times now, once after a (unconnected) hard reset (EDIT: I hadn't used Yomomedia before flashing, or noticed the problem). Each time it identifies my handset with it's old number (07854xxxxxx), when I ported a few months ago to the new one. I haven't told Yomomedia about the old number, and the phone has been flashed since I ported. I guess the old number is hidden in persistent memory somewhere.
Where is my phone storing this number? Can I change it?
I can't use Yomomedia to it's best advantage if I can't associate it with my actual phone number, plus once someone else gets the old number, Yomomedia's to be annoying them with text messages...
If anyone can advise, it would be very useful.
Jon
Hi guys.
Please help, my phone was stolen earlier today and my SIM card is removed from the phone.
My gmail accoount is still in use and I have my IMEI number.
Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
have some data on the phone which is very important for my work, can't afford of losing it.
Please help me if there is a way, gmail daschbord also does't show that new number in use.
Please help.
matte0 said:
Hi guys.
Please help, my phone was stolen earlier today and my SIM card is removed from the phone.
My gmail accoount is still in use and I have my IMEI number.
Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
have some data on the phone which is very important for my work, can't afford of losing it.
Please help me if there is a way, gmail daschbord also does't show that new number in use.
Please help.
Click to expand...
Click to collapse
here you go bro try this
Android Device Manager
Thank you lreyes so much for your reply.
Tried that right now, but it won't show up, not even a location.
don't know what to do, desperate I am.
do you have any idea more?
Have you tried samsung dive?
Samsung dive enables you to send a message for the person carrying the phone if you already signed in with it on your phone!
hey Stround. my phone is sony xperia mt11i. would that work on sony? thank you
if it's running gingerbread, you can try plan b
http://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en
hi to all. kind of lost hope on finding it..
nothing works, but my phone is still in use. how come gmail doesn't show the number, don't know what to do anymore...
I'm Verry sorry to tell you
matte0 said:
hey Stround. my phone is sony xperia mt11i. would that work on sony? thank you
Click to expand...
Click to collapse
This happened to me and many phones got stollen from me but samsung dive only works on samsung phones you can still contact your carrier and i think you can locate it using its unique serial number. Good luck finding your phone!
Talk to your carrier, and if they can't track phone through IMEI, have them blacklist the IMEI on that phone so it will be useless. That's about all that you can do..
matte0 said:
My gmail accoount is still in use and I have my IMEI number. Is there a way to find out the phone number of that SIM card that uses my phone, so I can text this someone or try to call it?
Click to expand...
Click to collapse
As a matter of fact, not even your provider will help much if it's not to save someones life. File a case with the police, get a new phone and install AVAST first (it tells you the number of the new SIM once it's changed).
If your gmail account is still in use, try sending YOURSELF a message with friendly words to the thief of your phone and offer him money. In a perfect scenario, your phone will notify the guy of an incoming E-Mail and he is curious enough to read it. If you are clever, you include a read receipt within that mail, which might reveal the location of the thief. I'm sure there are also other services online, which offer traceable E-Mails. In a perfect world, this guy is at home and opens it there.
Once he agrees to hand over your phone (just offer enough money), call police and tell them when and where the f*cker will give you the phone to pwn him for even changing the SIM. Mentally prepare that all your data got deleted. Good luck mate, don't give up. Never!
have you any anti-virus on phone?
Do you get your phone back?
Best of luck with your phone
Sent from my GT-I9300 using XDA Free mobile app
I´m having a problem with unlocking.....
I have the "an unknown error occurs, which may be a network connection issue. Please wait and try again later."
I've seen that many people have had this problem and signing up for the device tracker would be a good idea. I tried to sign myself up for the device tracker (to check if my serial number is in their data base). This didn't work, so I called the asus support and they told me that the device tracker doesn't work and that they're on it (which I highly doubt)... But I did ask them the question whether they could see if my serial number is registered there. They said that when they typed my serial number they saw that it was connected to my email-account so they thought this was the answer to the question. I don't really know whether it is, but I still can't sign up for device tracker or unlock the tablet....
Please help! (The motivation ship is sinking...)
Also I have changed all the settings correctly I think: Two-step-verification = disabled, apps with lower security = enabled, usb debugging = on, unknown sources = on
Mailing tech support
I have send the following mail to support and I'm awaiting their response....
---------------------------------------------------------------------------------------------------------
Dear Asus support,
After having bought this product of yours a couple of years ago, it now runs like a slug. That is why I would like to unlock my tablet using the unlock tool (the 7th version) supplied by your site. It is not working however and I keep getting this message: "An unknown error occurs, which may be a network connection issue. Please wait and try again later.". Now I have read on multiple forums that many people have experienced this problem already and that the fault lies with the asus server and not with my tablet. I know that you will need my serial number and mac adress which I've put below so that you can send the information to the main server in Taiwan. I will be happy to provide you any other information you might need.
Furthermore I think it is very foolish to enforce such a vague policy regarding unlocking, which in the long term will only lose you your reputation and your customers (and therefore money). All I want is for this unlocker tool to finally work. I will not stop until this problem is finally resolved, so please do not try to brush me of your shoulders....
serial number: /////////
Wifi mac adress: ////////
Kind regards,
Kostis
Receiving support
The customer support was quite friendly actually.
They did not say anything about not supporting unlocking and sent my status information to their main office immediately. They said they corrected the database, but I´m still not able to unlock my tablet. So now I really wonder what could be the problem.....
anyone????
I just had this same problem, resolved in mid-May.
I started a phone desk request since I didn't have a serial in Settings ->about tablet in mid-April. That was fixed quickly, thanks to xda.
THEN I was told that my serial number was for a motherboard, not a tablet.
After struggling to get them to understand and not just dismiss the unlock issue, I got the ASUS helpdesk to send the information to Taiwan (TW) for the server upgrade, I waited two weeks with no answer back. When I checked in, letting them know I was still waiting, they told me TW had updated the information. I had other things to worry about by then, so a week later, the tablet unlocked easily (on the third try.) The problem is, as stated in another thread, pairing of the MAC address and the serial number in the TW database.
Try a few times. If it still doesn't work, and you get the bogus network communication error, it's back to the emails. Continue by replying to the last one; they have different people answering to the same name so track by number. There are at least two servers: If they didn't state it was an update to the TW server specifically, that's the problem.
IF you get to the Google log in, and it doesn't go, or it says you have the wrong info (password, user name warning), TRY AGAIN. and again, and again. Eventually, Google will ask you if you want to change the correct setting. Check your email at this step too: I was using my daughter's account on her tablet, but Google even sent her a message stating they had blocked a hack attempt on her account... with someone who KNEW HER PASSWORD! We approved the device thru Google (links on the email) and we were golden.
(BOY did I have an issue with getting ASUS techs to even admit that there was a way to update the TW server... the ASUS device tracker is no more: ASUS won't be supporting it any longer, since Google has their Mobile Device Tracker up and running. They'll tell you that unlocking the device means you can't track too, which is definitely not true. --tested)
My daughter's 700 is now running on Crombie-KK (with patch), 'cause while she's an aerospace engineer (almost), she doesn't "get" computers.
TF 300 on firmware still (needs research), but unlocked and rooted for digitizer board update
TF700T with LCD issues, trying to resolve
Thanks XDA!!
I´m happy that the issue is resolved for you, however they did specifically say they updated the information on the Taiwan servers for me 2 times. So should I just keep pushing and telling them that they are bull****ting me and they should try again?
kostis95 said:
I´m happy that the issue is resolved for you, however they did specifically say they updated the information on the Taiwan servers for me 2 times. So should I just keep pushing and telling them that they are bull****ting me and they should try again?
Click to expand...
Click to collapse
I would say it more tactfully; you don't have to be nasty to get decent service from them, as tempting as it gets.... As Droidbound says, "you need to be a Polite PIA." (If they send you the survey, be direct and honest, but be professional.)
I would also call the phone "help line" for the (don't tell them) serial number using only your MAC address and make sure that the information they give you matches what shows on your status screen. THEN have them check to be sure that the same serial number is actually linked to a tablet, not a motherboard. Call twice, using each call server. Add this information to the line of emails that you have already started.
If you haven't already, make sure you have the correct version of the "version 7" unlocker. Doesn't hurt to doublecheck.
Keep in mind it did take me several tries to get the unlocker to actually work, even after they updated the TW server. I have read stories of the unlocker not working for up to 50 tries, and then it miraculously does.
My TF701t is giving me the unknown error when I try and unlock, too. The machine is out of guarantee, but it had a new motherboard fitted under guarantee and I guess the problem is that it has a different serial number. I have emailed support repeatedly, giving them both original and new S/Nos and the MAC address, and they seem to have trouble understanding my simple request to ensure their database carries the correct information. In fact, I'm not sure the person responding always reads to the end of the thread because they keep repeating questions and suggestions.
I have registered the new serial number, but they say that the unlock tool still won't work because the new serial number will be recognized as a motherboard not a device.
Their only suggestion is to send the machine in as the "software may have been injected incorrectly" - does that imply that the serial number could have been set to the original but wasn't? - but as the thing is out of guarantee that will be at my expense.
Keep in mind that the 701 is a different creature than the 700. However, it does sound like the problem is the same as mine was.
The real problem is the server in Taiwan (TW) does not have the proper, updated serial number (and maybe MAC address) for your new motherboard linked to your tablet on their database. (yes, you got the correct answer, but maybe not the correct correction) This is part of the warranty work you had done, but it wasn't completed. You do NOT need to send in your tablet again. This isn't an installed software problem: it's a paperwork problem.
That being said:
First things first: does your settings information show a serial number? If so, half the battle is won already, even if it's the new one. If there's not a serial number, search xda for serial number programming: it worked for me when my tablet did not show one internally. (if I were to do this again, I'd try to put in the old serial just to see what would happen in the unlocking but I'm a maverick that way... lol)
The fight comes in when you're trying to have them update the server in TW. I think the thing that worked for me was sending an email to [email protected]. I don't know if Tien works there anymore, but the email WILL go through, and his section worked out in 2012 or 13 how to fix the issue. It WILL get done.
In the email, give them the RPA number when the warranty work was done (if you still have it), the old serial and MAC number, and the new serial and MAC number. You can openly state unlocking purposes.
Give it about 2 weeks after the email. You will want to check your ASUS account for any followup: i didn't get any communication directly, but a new RPA was started.
Loads of thanks for that. You're correct, I should be in the TF701t bit of the forum, I ended up here by accident but the problem is exactly the same and the necessary fix the same.
Mailing UK support is completely useless, they are not at all helpful, beyond offering to examine my tablet for £50 minimum charge.
My settings shows a serial number, which is different from the original, and I have given both to support. I don't think I have my old MAC address, though; but I do have the repair details so I will try your polite email to Taiwan technique and let you know how it progresses.
Thanks again. More help in one email than in multiple daily exchanges with Asus.
Schnr47 said:
Keep in mind that the 701 is a different creature than the 700. However, it does sound like the problem is the same as mine was.
The real problem is the server in Taiwan (TW) does not have the proper, updated serial number (and maybe MAC address) for your new motherboard linked to your tablet on their database. (yes, you got the correct answer, but maybe not the correct correction) This is part of the warranty work you had done, but it wasn't completed. You do NOT need to send in your tablet again. This isn't an installed software problem: it's a paperwork problem.
That being said:
First things first: does your settings information show a serial number? If so, half the battle is won already, even if it's the new one. If there's not a serial number, search xda for serial number programming: it worked for me when my tablet did not show one internally. (if I were to do this again, I'd try to put in the old serial just to see what would happen in the unlocking but I'm a maverick that way... lol)
The fight comes in when you're trying to have them update the server in TW. I think the thing that worked for me was sending an email to [email protected]. I don't know if Tien works there anymore, but the email WILL go through, and his section worked out in 2012 or 13 how to fix the issue. It WILL get done.
In the email, give them the RPA number when the warranty work was done (if you still have it), the old serial and MAC number, and the new serial and MAC number. You can openly state unlocking purposes.
Give it about 2 weeks after the email. You will want to check your ASUS account for any followup: i didn't get any communication directly, but a new RPA was started.
Click to expand...
Click to collapse
if this is when you try to unlock the bootloader i had same problem mine was a refurbished product
i finally fixed and unlocked the bootloader after months of trying to figure it out
i forgot what i frigen did to unlock the bootloader
i think i just deleted all my accounts like google play and gmail from the tablet and then did the unlock and worked
im not 100 percent sure if thats what i did cause i dont rmemeber well
give it a try and hopefully it works easy
Well I emailed them a while back. The email was given a unique number on their support site, but nothing has happened.
I have tried the delete all google accounts, I'm sure the problem in my case is the serial number. One unhelpful uk support reply just said "it won't work because your serial number is now the motherboard number not the machine number" and "send it in we'll fix it it will cost at least £50". Thanks a bunch.
I'm getting quite fed up with this, it should really be so easy, the poor support means I won't be buying another Asus product.
doveoscar said:
Well I emailed them a while back. The email was given a unique number on their support site, but nothing has happened.
I have tried the delete all google accounts, I'm sure the problem in my case is the serial number. One unhelpful uk support reply just said "it won't work because your serial number is now the motherboard number not the machine number" and "send it in we'll fix it it will cost at least £50". Thanks a bunch.
I'm getting quite fed up with this, it should really be so easy, the poor support means I won't be buying another Asus product.
Click to expand...
Click to collapse
EXACTLY the problem I had.
Unfortunately, the poor children answering phones and emails only have scripts to read: they seem to recognize only key words and have canned responses. No, they don't keep notes on your account, so you get the same answers and suggestions over and over. This can be played against them, for their understanding of your problem.
You do NOT need to send in the tablet. This is a data entry problem, not a software problem.
I agree with the level of support. unfortunately, the drive for "younger workers" and lower wages that a company prefers does not corroborate with the level of brain power inclusive in anyone who searches xda for answers, let alone someone who will post. Stick to your guns, and demand (nicely, remember they're just working people) that they update the server. Check on your new RPA and see if it has gone through.....
and try to unlock again. It's been four long months.....Maybe it will work this time.
Okay, I'm pretty sure that the answer is negative, but is there any way that there might be a temp file , txt or something about activity, where I can recover something typed on dialer?
I thought I stored a phone, but for a strange reason, now I can see only the contact name with no phone, at all.
(No, I wasn't drunk). Its the first time this happend. WTF.
thank you .
vasoulitos said:
Okay, I'm pretty sure that the answer is negative, but is there any way that there might be a temp file , txt or something about activity, where I can recover something typed on dialer?
I thought I stored a phone, but for a strange reason, now I can see only the contact name with no phone, at all.
(No, I wasn't drunk). Its the first time this happend. WTF.
thank you .
Click to expand...
Click to collapse
If you didn't create the contact correctly then its gone, unless you've already called them or they have called you, then the number would be in your call log, unless you deleted it.
Sent from my SCH-I535 using Tapatalk