Troubleshooting help needed - General Questions and Answers

I posted my problem in the Kaiser general forum but as I've had no replies and I also believe that the problem is generic (not kaiser specific) I thought to post where more people might see and hopefully recognise this problem.
The problem I am experiencing is with Wifi hanging on connecting and is described here:
http://forum.xda-developers.com/showthread.php?t=572430
I'd appreciate any help in figuring this one out. In PC terms I'd suspect a software driver problem for something like this but to me I can only think of some kind of hardware problem (I've eliminated software issues by Hard reset), unless there is some reason why the behaviour should cause these symptoms.
In the hope someone will have encountered something similar ...

Related

HP ipaq 6715 prototype - firmware availble?

Hi,
i know this forum isn't about that kind of devices, but maybe somebody can help me anyway.
i bought that ipaq 6715b(probably a prototype) today and found out that this device isnt't a commercial version with support etc.
the thing is that it hangs on startup, so i can't use it all.
i would like to know if somebody can suggest me to write another firmware to it to make it working again. i tried to flash the 6515/6510 FW, but of course the update isn't accepted because of the wrong Modell-ID.
does somebody might have another idea what to do with it, or should i just put in the trash can?
i've attached some pictures in case somebody is interested in it...
Regards,
Melgar
Ipaq 6715 help.
You might try posting on this forum instead, there are some pretty good people there also just like on here, they might be able to help you.
http://mobilitytoday.com/forum/forumdisplay.php?f=66
thanks for info, i did't knew about this forum since i am pretty new to that stuff.

[Q] Wanting to Report a bug to the developer of a ROM

I just installed RandomKing's "ThunderHawk III Final" rom:
http://forum.xda-developers.com/showthread.php?t=1343669
I noticed I have a bug with my wireless not working, and wanted to report that, but apparently the forum prevents new users from posting to development threads. Must I really make 10 random posts just so I can do that? (I realize I may be able to PM RandomKing directly, but I figure it'd be good for other users to also be aware of what bugs are out there for these roms ...)
I guess I'm a little annoyed at being prevented from doing something that I considered "good" for the community ...
butsuriboy said:
I just installed RandomKing's "ThunderHawk III Final" rom:
http://forum.xda-developers.com/showthread.php?t=1343669
I noticed I have a bug with my wireless not working, and wanted to report that, but apparently the forum prevents new users from posting to development threads. Must I really make 10 random posts just so I can do that? (I realize I may be able to PM RandomKing directly, but I figure it'd be good for other users to also be aware of what bugs are out there for these roms ...)
I guess I'm a little annoyed at being prevented from doing something that I considered "good" for the community ...
Click to expand...
Click to collapse
Did you read threw the thread to see if others had this issue? What did you do to try and fix it? Did you look in the Q&A forums in your device forums?
zelendel said:
Did you read threw the thread to see if others had this issue? What did you do to try and fix it? Did you look in the Q&A forums in your device forums?
Click to expand...
Click to collapse
Yeah, I read through the tread, and as far as I can tell, the bug's been persistent through several versions of the rom. It was claimed that it was fixed with his latest version, but I guess not ...
The only fix I had found was to reboot the phone Today, the "app" to make calls (I think it's called "phone?") crashed several times, meaning I can't call people reliably, so I think I'm going to try a different rom. Thanks again for your help though!
same here. I'm having an issue with another rom myself, and just want to post to the developer a major bug that I am having. I read throug the entire forum post for that rom, and no one else mentioned the issue that I'm having.
its pretty bazaar that I when I answer a call waiting call no one can hear me. If I switch back to the original call, the same problem happens no one can hear me. This is only when i get another incoming phone call.
The rom i installed is for Energy Rom sense 3.5
Haha, well, if we keep posting to places like this, I guess we'll soon hit our 10 post limit
FYI for anyone that cares, I just installed CleanGB v1.1.2 (for the Epic 4G):
http://forum.xda-developers.com/showthread.php?p=22241642
So far it seems pretty good. If I run into any issues, I guess I'll be posting here again xP
As already stated. There are Q&A forums for most devices. Use them.
Thread closed

[Q] Where to request paid help?

Hi guys,
I've been dealing with an annoying Bluetooth problem which I've posted last week (http://forum.xda-developers.com/showthread.php?t=2020389) - so far nobody replied yet. I guess that not a lot of other people are facing this problem, or I didn't describe it clearly, or perhaps some other reason.
Anyway, this problem is quite frustrating and I'd just like to get it out of the way. Now I'm not expecting anyone to solve my problem for free, so I'd be happy to pay someone to do it. So my question is; can someone point me in the right direction as to where I can request paid help by someone who's likely capable of solving this problem?

[Completed] HOW is this not a thing, or WHY can't I find it...

Hello fellow forum members, and thank you for taking a look here today.
What I want to know, and have searched vigorously for, is a true Troubleshooting method for android... My Google-fu is pretty strong, but every time I try to find the answer I end up with "how to fix your wifi"...
Is there not a troubleshooting process for android phones to eliminate the possibility of hardware issues? Then a similar process for isolating the cause of the software issue?
I've been having an issue with my Samsung i9152 for some time now, as shown here... As you can see my linux knowledge has helped me through some advanced methods of checking what I can think of, but I am by no means a linux expert. I fix computers ever day... There is a very easy process to find out what is wrong.
Does it Boot?
No-> Check PSU, check mobo
Yes-> Does it post?
Yes-> Does it boot?
No-> Does it give beep codes?
And so on... Is there not a similar, logical method to troubleshoot phone issues? In my phone issue that I linked above, I have a problem where the phone is crashing... I've tried the things I can think of, such as checking for bad blocks in storage (thought maybe the mmc went kaput, but nothing) trying to disable SELinux enforcing, making sure the battery wasn't being shook loose (it crashes just sitting in the same position no movement).
I fill like I'm pulling teeth to fix something basic. I've tried several roms, verified checksums, follow instructions to a T, tried F2FS for data/cache on a ROM that supports it, and much more. No matter what I've changed so far it never makes a difference. These are ROMs no one else is having an issue with. Even if it is dying, I would like some closure, I would like to isolate exactly WHY through the magic of troubleshooting.
Thanks everyone for your help in advance!
usually checking the last_kmsg file would help figure out the cause of this reboot.
DeeJayhX said:
Hello fellow forum members, and thank you for taking a look here today.
What I want to know, and have searched vigorously for, is a true Troubleshooting method for android... My Google-fu is pretty strong, but every time I try to find the answer I end up with "how to fix your wifi"...
Is there not a troubleshooting process for android phones to eliminate the possibility of hardware issues? Then a similar process for isolating the cause of the software issue?
I've been having an issue with my Samsung i9152 for some time now, as shown here... As you can see my linux knowledge has helped me through some advanced methods of checking what I can think of, but I am by no means a linux expert. I fix computers ever day... There is a very easy process to find out what is wrong.
Does it Boot?
No-> Check PSU, check mobo
Yes-> Does it post?
Yes-> Does it boot?
No-> Does it give beep codes?
And so on... Is there not a similar, logical method to troubleshoot phone issues? In my phone issue that I linked above, I have a problem where the phone is crashing... I've tried the things I can think of, such as checking for bad blocks in storage (thought maybe the mmc went kaput, but nothing) trying to disable SELinux enforcing, making sure the battery wasn't being shook loose (it crashes just sitting in the same position no movement).
I fill like I'm pulling teeth to fix something basic. I've tried several roms, verified checksums, follow instructions to a T, tried F2FS for data/cache on a ROM that supports it, and much more. No matter what I've changed so far it never makes a difference. These are ROMs no one else is having an issue with. Even if it is dying, I would like some closure, I would like to isolate exactly WHY through the magic of troubleshooting.
Thanks everyone for your help in advance!
Click to expand...
Click to collapse
Hello and thank you for using XDA Assist.
I'm not aware of any universal generic troubleshooting tutorial for our devices, but perhaps you could start creating one in the Android Development and Hacking > Android Q&A, Help & Troubleshooting forum at http://forum.xda-developers.com/android/help. Note that the Play Store offers various apps to test the basic hardware components for many devices, especially sensors, but as you probably know, troubleshooting is more an art than a science and the specific ideal steps depend heavily on the user's level of technical expertise.
Good Luck!
Mike B. said:
Hello and thank you for using XDA Assist.
I'm not aware of any universal generic troubleshooting tutorial for our devices, but perhaps you could start creating one in the Android Development and Hacking > Android Q&A, Help & Troubleshooting forum at http://forum.xda-developers.com/android/help. Note that the Play Store offers various apps to test the basic hardware components for many devices, especially sensors, but as you probably know, troubleshooting is more an art than a science and the specific ideal steps depend heavily on the user's level of technical expertise.
Good Luck!
Click to expand...
Click to collapse
ninja'd you! but yeah your answer was MUCH better

App Troubleshooting Assistance for Individuals

Hi,
I know that this is a somewhat strange query, but I am faced with a really frustrating challenge. I have kept extensive logs on the game in question, but I need to find a developer who would be willing to at least see where the issue is coming from - is there a way to hire a freelance developer for such a task? I apologize for my ignorance on this issue, but I am just unsure of normal protocol for this type of scenario. I've waited for 3 months, 7 game updates, and 2 Android firmware updates, all with no change.
Basically, I started a thread (http://goo.gl/NVJvEJ) some time ago regarding a sudden inability to launch any Gameloft games. You can read a more detailed description of the problem and the measures I've taken to fix things myself. I have hit a brick wall with Gameloft troubleshooting staff, as it isn't a terribly common issue and they say it's a very low priority, but they do admit it's a known issue.
I appreciate any suggestions on this situation.

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