usb device not recognized - Touch Cruise General

as title,
how to solve this problem? i've been having that problem for about 2 month.
i wanted to flash my wm again so i need to get this fixed before i can do so.
can anyone please give me some advice to solve the problem? thankyou.

Hi, I have the same problem , take a look at the usb plug , in my case some pin is broken and now I unable to connect to pc but luckily I can recharge.

claustrox said:
Hi, I have the same problem , take a look at the usb plug , in my case some pin is broken and now I unable to connect to pc but luckily I can recharge.
Click to expand...
Click to collapse
yeh i've checked everything. i even use the different port. and cable. also tried on the other two laptop, which is the same thing T____T, i can't even charge my phone from the computer, which is the saddest.
anyone know how to fix it? i tried some way, which is from the windowsXP help and support center. i've done everything but still the same. i took it to some stalls and asked if they can fix it,and they have no clue D:
HELP HELP T_T

Ummm, I guess you tried soft reset?
And / or hard reset?

So its not recoginised at all then. Um try going to device manager and then uninstalling the driver and then press scan for new hardware and see it will reinstall correctly.
Before this reboot the computer and phone and try again as Bodisson said, that normally does it tbh

Ummmm.... maybe you could also try reinstalling ActiveSync on PC.... before SR/HR...

I have the exact same problem. I can charge but no data connection.
Tried on different computers and OSes. No luck.
I'll try to check if any pin got damaged.

where can i get the drivers for it?

If problem is only on your PC, try following:
Uninstall ActiveSync. Reboot PC. Reinstall ActiveSync (ver 4.5 - do NOT keep any previous settings for it).
That should normally be enough.
Also be careful: Similar thing can occur if you're syncing with more than one PC!
Device is sometimes recognized, but you can't sync at any time.
If problem occurs on other PCs too, then I'm afraid you have to go trough hard reset procedure.
If even that does not help, I'm afraid it's repair center time...

I had this problem, the only way for me to solve it was to have it sent to the repair centre, they changed the mainboard, and since you say that you have flashed it you havn't got any Warranty left.

I have an official Windows 7 PRO, and I use it since july with Win 7 RC and I don't know why but I have the exact same problem for 2 days now !!!
It worked fine and then, out of nowhere, now i got usb connection problem !!!
I did at least 10 hard reset, and it's the same problem on the lab top of my wife!!

Related

Any possibilityto flash soft SPL(REverting back) from MicroSD???

Hi All,
I am havin Orange branded Kaiser.
All of sudden Sync not workin, so cant connect to computer, so I have decided to send it for repair.
But now problem is cant revertin back to soft SPL, Guys any Idea I can flash SPL through the MicroSD.
I am really stucked pls help me, will really appreciate
Thank you
sounds like your **** out of luck did you read the sticky on the top that explains how to do so? and maybe the rom you flashed was causing active sync not to work? was the phone charging? did you have the settings set correct seems like a strange thing to send a phone in for repair for to me
Can't sync is usaly a setting issue. Hard-Reset device first. If it still does not sync, send it back.
xmoo said:
Can't sync is usaly a setting issue. Hard-Reset device first. If it still does not sync, send it back.
Click to expand...
Click to collapse
I completely agree, try other USB ports and try another computer.....
Thank you 4 yr responses Guys
I already have tried with diff. sync cables and diff. computers. I tried diff ROMs(includin HTC original shipped) as well but nothing happen.
It does charge the device perfectly but One thing is bit weired it is when you enter in bootloader mode(Camera+Power+Reset) on the top in tri color screen it shows the info abt SPL version and at the bottom it shows "Serial" and when you connect to PC with sync cable it shows "USB" and if you connect with power cable only it stays with "Serial" so at least device itself recognise connection type which is normal but doesnt connect with PC, there must be something blocking the connection in the device, what I think there could be a virus.
I am really in trouble, I desperately need original SPL to revert back 4 warranty
Pls help me
Thanx

Active Sync

Hello.
I asked the forum search about it, but cant find really an helpful answer.
I do have strong problem with Active Sync. Sometimes it works, sometimes it doesnt. Sometimes, I got to install Active Sync new or drop out the device and add it new to get it done.
Button for fast data connection at the Touch Pro is enabled. Working with 4.5.0 and XP.
Can someone please get me a tip?
Hardware Problem?
I had the same problem with my TyTN II which is the reason I switched to Touch Pro.
The problem I could not synch was because of the MiniUSB connector. I had to change the main board twice. So now my wife owns the TyTN II
i solved that problem by changing another usb slot (it didn't work with USB from my monitor...)
Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.
drdurango said:
Thank you.
I tried all 6 USB Ports and nothing helped.
Also, I tried to disconnect all other USB devices, also enabled and disabled the "Charging while connected to the PC" button.
Any other suggestions?
I also had thrown out the second device I had in Active Sync.
Click to expand...
Click to collapse
Have you disabled "advanced network functionality" in Settings>Connections>USB to PC ?
also try reinstalling active sync again...
@Wonkotehsame:
Yes, I disabled this function.
@ yahu:
So I did. Not just one time, many times. Always after reinstalling, it workes. Some time later, I am loosing connection.
Also, if I try to copy larger files like GPS software with appr. 1,4 Gb the transfer to the Memory card stoppes with the failure message: no such file found.
Can this be something along with the Active Sync problem?
I too have problems with this. ActiveSync says phone is set up to sync with a different computer, but it's not.
Still nobody any hint for this problem?
My problem is a little bit diferent...
My vista won't sync with my Artemis, but it syncs with my Glofiish M700..
If i change the PC (OS XP x64), the artemis syncs.....
So, my Vista Notebook is angry with my Artemis... neither USB/BT sync can be done...
Nice to hear that a lot of people have similar probs ;-)
What I have done now, deleted all of my connetions features/partnerships and made all new.
For now (maybe until Monday...) it works, but now I dont get a folder on the desktop of my mobile device. Is this an optional setting? Can someone tell my how to do?
I dont believe that NOBODY has an help for this problem.
As of today, no Active Sync in any ways is possible with my phone. Even not if I make a new installation.
Also; I made sure that all Anti Virus and Firewalls do allow all 3 Active Sync Files.
What can I do else???
Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?
drdurango said:
Another try for the specialists:
I have copied now my Outlook.pst to a different Desktop, installed there the Active Sync. I worked w/o prob. That means, the problem got to be with the Desktop.
Last try: Who can help?
Click to expand...
Click to collapse
Looks like you are on your way to finding the root cause. I would try the same computer but a different user to see if it is related to the user setting.
This is what I have done last night. 2nd user, installed OL new and also Active Sync.
Nothing. Same problems.
I restarted the Desktop AND the device several times.
Nothing.
But, when I came this morning, it worked the first time.
The second it failed. I will go and purchase a new Desktop for the thanks of Mr. Microsoft!
has anyone found a real solution for this problem?? mmy computer recognizes the phone a a disk drive bt active sync does nothing. any help would be greatly apprecated
I'm getting this too. Sometimes ActiveSync works, sometimes it doesn't. I can't figure out what causes it to work and not work...
Theres only two possible solutions I know of from all I've ever heard of the problem:
1. Settings-->Connections-->USB to PC. Also, I know the prompt asking you if you would like to use as a disk drive comes up if you've set your phone to be read as an sd card reader. If the pop up annoys you, try removing the SD card and trying again.
2. Hard reset.
Sorry if it doesn't seem favorable to you guys.

Computer doesn't recognize the phone

Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
adriciu said:
Hi everybody
I have an HTC Fuze (ATT). The ROM I used was NATF v5. series. I tried a couple of days ago to sync it with my computer but it gave me an "USB device not recognized" message. I did a hard reset but it didn't change anything. I changed the "Energy" rom, but I had the same problem. I tried now to sync the phone with another laptop but I have the same message, so something happened with the phone. What I noticed was the fact that actually when I hard reseted, I still had the NATF 5.series screen shot, even if the rom was the energy one. I appreciate each answer as I don't know what I can do more.
Adriciu
Click to expand...
Click to collapse
Had you try other cables Sir?
NATF splash screen will remain there, because when you flash Energy ROM, it didn't contain splash screen, so it wouldn't be replaced.
I tried a different cable, as well as a different computer. On the new computer there was no previous activesync installed. This led me to belive that there is a problem in the registry somewhere, but I don't know what to change. I also installed the Activesync 4.5 several times. on the ald and new computer, but nothing helps. No firewall active.
Adriciu
<- same problem
Anybody has any ideas?
What about using other phones, if it's okay then the problem was on Your phone, vice versa.
In my opinion, to get phone connected, we must have Activesync (for Win XP) or WMDC (for Vista) installed, good cable (original preferred) and good phone condition (H/W or S/W)
Hope You solve it soon Sir.
I have reinstalled the ATT rom, but is still gives me a "USB device not recognized" message. So I think something is wrong with my phone. Is there any way where I can clean up the whole registry and start from a clean fresh phone?
Still not working.
I had a simmilar problem a long time back.... How I fixed it was I deleted that connection setting for that phone in activesync... Then rebooted...Try to connect it then... If it still doesn;t work, UNINSTALL activesync... reboot... reboot again for good measure.. then reinstall it... reboot... Then try to connect again.... a lot of steps, but it worked for me when I put a diffrent on an old phone I had...
OK, some updates. I tried syncing with another laptop and it is not working. I tried doing the same thing with an Apple comp and it doesn't even see it as an usb device. However I tried syncing wifi with my gmail account and it is giving me the following error message: "The configuration on your Exchange server prevents you from synchronizing. Support code: 0x85010004". So I think there is a setting I don't know how to change.

Wont connect to PC and other odd issues

Ok, so I have been having a very annoying issue(s) recently with my SGH-I997R, ( Firmware version 2.3.3, Baseband version I997RUXKG3, Kernel Ver: 2.6.32.7-I997RUXKG3-CL366622)
This all started out of the blue about a month ago, I used to connect my phone to my PC all the time for transferring items via Mass Storage, and then on day when I went to connect it to my same PC, I got " USB Device Not Recognized". It will charge the phone but will not connect or show any option on the phone to connect. I have tried 2 Samsung cables and a generic Micro USB cable, No change. I tried connecting to my laptop, same issue. I re-downloaded the drivers from Samsung onto both my usual PC and Laptop, no change. Very very frustrating.
Other issues, I don't know if their related in any way but they all started at the same time.
a) if I place my phone in airplane mode i cannot get it out of that mode without rebooting my phone
b) if i shut my phone down (doesn't matter if battery shows 100% or 25%) I cannot get the phone to turn on without plugging in the USB cable.
c) When I leave my phone charging overnight and look at it in the morning, battery shows 100% but also shows "NO SERVICE" , I reboot the phone with the cable still connected, service restored.
IF anyone has had these issues Especially the connecting to PC issue, Please PLEASE help. I am going nuts. And of course this all happened 3 months after the warranty expired, so both Rogers and Samsung will not help without $$$$$.
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
qkster said:
have you tried to back up your data, take out any micro sd card and perform a factory reset under /settings/privacy/reset ?
or open it up and look inside for any problems like corrosion?
Click to expand...
Click to collapse
I have done a factory reset numerous times from both the /settings/privacy/reset, and from booting it up holding the volume keys and doing a reset that way.
And I have had my phone since day one in a Ballistic Hard Core Series case, I take it out once a week to ensure its clean and free of dust/moisture (I work in construction so I try to keep it a clean as possible.) and my phone still looks like its brand new.
Thanks for the response though,
Update:
So just as an update for anyone out there who may be able to assist me with this very annoying issue, the Phone is still doing the same things, and since the last post i've also replaced the battery to see if for some strange reason it might help.
But to no avail.
As well I dont think i mentioned that this phone is rooted. I want to try unrooting it to see if that will correct the issue, but with not being able to connect the phone via usb to the computer, I have NO IDEA on how I can accomplish this. Any help???

usb problem

hello
i have a galaxy s6 root and run xsterolite rom. when i plug my phone to my windows 10 pc or macbook nether one of them recognize my galaxy. it say charging but nothing else. i update the driver and so on but nothing helps. even putting it in download mode and starting odin nothing? also google it and there was nothing. any ideas what to do?
What kernel are you using? It seems like the phone is in a charge only "state"?. You don't say what S6 you have? 920F? If so, try to flash Hacker kernel from here . See if that will help.
I have the same problem.. no recognition on pc only charging.. slow charging...
When i connect a usb otg hub then no recognition for the hub.. only thing pops up in the notification bar is: usb controller connected and then nothing.. tried everything.. secret codes for usb.. all seems right.. but no recognition only verry slow changing.. and damn i realy want to connect with odin for fixing but.. you can fill the rest for your self in..
Try download Shortcut master lite from playstore, run secret code explorer in it, then code 0808, and set AP and MTP+ADB to see phone as disk in windows, this helped me, hope it will help you.
Offcourse you can also try dial *#0808# and see if that works (rom dependant)
Thank you for answering!
To bad that i already tried it.. and still nothing happens
StuifzandNL said:
Thank you for answering!
To bad that i already tried it.. and still nothing happens
Click to expand...
Click to collapse
Send it back to Samsung for a warranty repair. Seems like your usb-board and/or mainboard has a problem. I had exactly the same problem, only slow charging. Got it back with a swapped mainboard and new USB-board.
Thank you! Now i know it for sure! I go to samsung with the device! Thx
I have the same problem. I send it in for repair under warranty but Samsung told me that "every change of the original software (it doesn't matter if the problem occurred because of the software change) leads to loss of the warranty." They wanted to charge me 490$ to fix the problem. I denied and changed my daughterboard by myself but the error is still there.
I think somehow we f*cked our Mainboards up.

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