TomTom is really slow! Why??? - Touch Pro2 CDMA

I've been playing with different versions of TomTom on my Verizon Touch Pro2. They load OK, but then when I get in the car, it's really slow. By that, I mean that movement of the "car" is really slow, so it's not keeping up with my location on the map. I'll make 3 turns and the screen will still show me making my first turn.
I've used this same TomTom software on an HTC Titan (xv6800), Vogue (Touch), and it runs fine on those.
Any suggestions? I've performed a hard reboot, etc. I wonder if there's a GPS driver that's causing problems.
What's strange is that the GPS is really accurate when I'm using Google Maps, Bing, etc. The "lag" only occurs with TomTom software.

I experienced the same issue today. I tried this and it seemed to improve. I set the gps to "other" and manually set it to com4 and 4800 baud rate and the speed was more accurate. Its not spot on but it was much better. A temporary fix until someone with more experience then myself can tweak the software or TP2 to improve it.

Same problem here.. there was a gps patch for the gsm version. maybe soon we'll get our own.
see: http://forum.xda-developers.com/showthread.php?t=553094

The only way that I've found to reduce the GPS lag while using TomTom is to:
1. Start TomTom
2. Change the GPS configuration. Here's where it's a bit strange. I get better performance if I switch from one type to another. So, if I started with "other NMEA GPS receiver" and then switch to "other Bluetooth GPS receiver," I see a difference. However, I need to re-configure each time I close and re-open TomTom. The setting doesn't seem to stick.

I ran the registry mods in the post i mentioned above, and it seems to be working fine now.
Check around page 10.

you're lucky. I can't even get TomTom 6 to load on my TP2. It worked on the TP just fine after jailbreaking it.
Soooo, if anyone knows how to get tomtom working please let me know.

fronc said:
I ran the registry mods in the post i mentioned above, and it seems to be working fine now.
Check around page 10.
Click to expand...
Click to collapse
Great thread, but unfortunately that is only working on GSM and I believe the one who started the thread is on VZW which is CDMA (as per his signature). Until they can develop one for CDMA, the radio update & registry changes on that thread wont help us on VZW. I'll keep an eye on that thread though to see if they develop one for us.

devir said:
you're lucky. I can't even get TomTom 6 to load on my TP2. It worked on the TP just fine after jailbreaking it.
Soooo, if anyone knows how to get tomtom working please let me know.
Click to expand...
Click to collapse
I am using TomTom 7.916.9189. Try that build. I haven't used TT6 in over a year.

PRBajista said:
Great thread, but unfortunately that is only working on GSM and I believe the one who started the thread is on VZW which is CDMA (as per his signature). Until they can develop one for CDMA, the radio update & registry changes on that thread wont help us on VZW. I'll keep an eye on that thread though to see if they develop one for us.
Click to expand...
Click to collapse
I am on VZW. See the build in previous post.
I can attest it works just fine now.

fronc said:
I am on VZW. See the build in previous post.
I can attest it works just fine now.
Click to expand...
Click to collapse
Thanks for the info, Ill give it a shot.

Related

Windows 6.1 And TomTom

Has anyone else had any problems with the above, currently using L26 WM 6.1 Proffesional. But TomTom taking ages to find GPS with Window 6 more less straight away. I have updated QuickGPS, just dont seem to be finding my GPS location. Any advice would be appreciated!
try going outside
XtreMe_G said:
try going outside
Click to expand...
Click to collapse
rm1984 said:
Has anyone else had any problems with the above, currently using L26 WM 6.1 Proffesional. But TomTom taking ages to find GPS with Window 6 more less straight away. I have updated QuickGPS, just dont seem to be finding my GPS location. Any advice would be appreciated!
Click to expand...
Click to collapse
Just tried mine with TT6 and the same ROM as you and have the same problem.
No issues with the L26 WM6.1 ROM and TT6 over here. They work fine together with a fast fix.
sanderjohan said:
No issues with the L26 WM6.1 ROM and TT6 over here. They work fine together with a fast fix.
Click to expand...
Click to collapse
Is there any chance you can share this quick fix?
I use dutty's WM 6.1 ROM for 2 weeks now. And in the 2 weeks I used TomTom for 4 days and it worked 100%
rm1984 said:
Is there any chance you can share this quick fix?
Click to expand...
Click to collapse
lol, when sanderjohan said fast fix, i think he meant it picks up his position quickly, not using some trick or something like that
I'm having the same problem, Tomtom and iGO have no problem initializing the GPS, but it can never determine where I'm at.
I changed Radio Version from 1.64.08.21 to 1.64.06.04 and the GPS issue has been resolved it takes less time to find fast fix. Plus theres no loss in signal on Orange UK, so problem solved
ill give it a shot thanks
Didn't fix anything, still takes forever to lock on.....that's even IF it locks on
It worked for me, even got GPS signal inside.
Which TomTom Version you using?
rm1984 said:
I changed Radio Version from 1.64.08.21 to 1.64.06.04 and the GPS issue has been resolved it takes less time to find fast fix. Plus theres no loss in signal on Orange UK, so problem solved
Click to expand...
Click to collapse
Tried this to no joy am using sleuth 6.1 by way! and on orange uk looks like going back to 6.0 rom till this sorted?
Is you tomtom setup to use the internal antenna setting, as I had the same problem but when I changed to "other NMEA" setting and set baud rate to 1900 and com port4 it is working great.....
mufftrix said:
Tried this to no joy am using sleuth 6.1 by way! and on orange uk looks like going back to 6.0 rom till this sorted?
Click to expand...
Click to collapse
Gave up on this rom (sleuth 6.1) untill fix comes out? and installed udK 7.0 R1 Vega now tom tom locks within few secs! so must be something with the old rom?
Running Sleuth's 6.1 for a week and a half now with no trouble. Try a soft-reset followed by an IMMEDIATE Quick GPS download before loading Tomtom. Make sure that it actually DOES download. The one issue that I'm having with this rom is that some 3rd party apps don't always trigger a GPRS connection. When it's being cranky, the Quick GPS update just immediately acts like it's finished without ever actually doing anything. I get around this be triggering a connection 1st w/ PIE and then waiting a sec for traffic to flow then launch Quick GPS and watch to make sure it really does do it's download. I was having the EXACT same issue as your guys before working this out.
SLow GPS
To be honest, I believe the built in GPS Reciever is both slow and poor, compared to even one of the cheapest full-blooded GPS devices out there.
Not that I expected much more, but when it takes my TyTN II 2 hours to find my location while driving from Oslo(Norways capitol) towards Sweden in a car, then there's something wrong.
I set the location, put the phone on the dashboard, and waited. After two hours it said: "Take a right". Yay, the right I was taking was the last few meters on my trip.
"You have now reached your destination"
I applauded, turned of TomTom, and has never started the application again.
What a waste
I'm using Schap's v4.40 with the original orange radio and TomTom locks on with 10 seconds.
I noticed that if you live in an area with large buildings around, your gps signal won't be good and it'll take a longer time to pick up a signal. Usually the first time running, your gps will take a while. I also notice that inside a building, you are going to have a harder time picking up gps. If you are in an open field for more than 2 minutes trying to pick up gps, then I think you have a problem. Be sure to consider all these things before saying gps doesn't work with the rom.
Just to note: some radios pick up gps a lot faster than others. You can experiment.

GPS problems? Please read this...Apparantly HTC knows nothing about it...

I've had a number of problems with my Touch Pro, failing to obtain a GPS lock. I tried most suggestions on this site, but the GPS is nowhere as reliable as I had on my trusty N95.
I contacted HTC and got this response indicating that “very very few” people are having issues...
"Hello,
Reading through the troubleshooting you have performed, I can think of nothing else to suggest. You have cross tested with different GPS orientated software, tinkered with the internal settings all to no avail.
To date we are getting very, very few complaints relating to GPS issues on the Touch Pro, so I do not anticipate a "fix" for the problem you are facing any time soon."
...I think we should all contact HTC support (http://www.htc.com/www/CS_Mail.aspx)and make sure that is clear you are having problems with the GPS so they can investigate and fix ASAP
I contacted HTC earlier in the year, when they released 6.1 for the Kaiser. Since version 6.1, my kaiser gps performance was poor - in fact very similar to the TP. However i never heard back from them........
PS you need to remove )and from the end of the link in order for it to work
Today i've sent a email to HTC suport, complaining about the gps lag .
but so far I have'nt heared from them.
K, done!
I hope that this issue is resolved soon.
C'mon guys, everyone send em a message -- even if your device works perfectly. Take a hit for the rest of us.
This is what I wrote:
I have tried everything to get the GPS on the HTC TOUCH PRO to work as well as it should on all my other devices. Getting a fix takes FOREVER on this device and the lag can sometimes be horrible. There are SO MANY people with this issue that it's not funny (google or read the forums and you will see). Is HTC doing anything to resolve this issue? I just paid $3600.00 for three of these devices and am considering returning them for something with mroe reliable GPS. Is HTC doing anything about this? Thanks very much!
Click to expand...
Click to collapse
For the record, my GPS works fine, but the time it takes to get a fix could be helped (a couple of mins). This is after applying all the reg tweaks found herein, etc.
Xtreme XL said:
Today i've sent a email to HTC suport, complaining about the gps lag .
but so far I have'nt heared from them.
Click to expand...
Click to collapse
I did the same about 3 weeks ago, still nothing from HTC Bad support from HTC. They just do not acknowledge these problems....
request to HTC sent.
I have also sent my comment about GPS lag to HTC, asking when they start replacing phones
I sent 2 support requests. The first was replied to overnight, but didn't help at all. Was sloppy, spelling errors, didn't actually read what I said. The second asked for a more senior member to read my request and come up with a sensible solution. This took about 4 days.
I send an email too. I encourage everyone to do the same.
Maybe they will do something.
EDIT. @private69 has already an answer.
private69 said:
And their answser was he following:
"So far only two people have notified us about the problem, it would require significantly
more people complanining before a HOTFIX patch is released"
Click to expand...
Click to collapse
Original post here: http://forum.xda-developers.com/showthread.php?t=430993
Email sent, compared to my old Kaiser (RIP) which was pronto on acquiring the GPS, I'm usually lucky to acquire a signal before I get to my destination using a map... So absolute rubbish!
Try this AT YOUR OWN RISK to see if it helps:
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=25
It was originally released for the Kaiser, but all it is doing is replacing a DLL related to the GPS with an older, more reliable WM6 version. It works wonders for iNav on my Tilt, and it just may work on the Touch Pro as well.
cheer up!!
hmm..that's quite a good reply....
atleast they didn't reply that tp is a bussiness phone, and everything shouldn't work as it is only meant for business....
gps isn't necessary for business,
and so does multimedia playback capability,
and so does photo, and video recording,
and you shouldn't suppose to listen to whatever the other person that's on the other side of the call saying to you,
however you get some complimentary features such as auto answer in your pocket,
special broken screen design,
what else and you tell me....as the list goes on
by the way i see it, when they say they have bussiness in mind for TP,
they really mean it,
business for HTC
but not you owners of TP
Also, report ALL the problems that you found with your TP. It's very important. See this topic: http://forum.xda-developers.com/showthread.php?t=426585 (touch pro issues)
I've sent some e-mails, one answered (summarized) "[..]However I can also see that these issues do not effect everyone, we have had a lot of good feedback regarding this device[..]". And other couple of unsatisfied replies. But, after a while, a guy called Mike B. was nice and asked me to give him my cell number for calling me to discuss about the issues (since i don't own a TP I've gave him a phone number of another user that is disappointed about TP).
Contact:
http://www.htc.com/www/about_htc_bymail.aspx
http://www.htc.com/europe/CS_Mail.aspx
http://www.htc.com/europe/CA_Hotline.aspx
Try also info AT htc DOT com. If you send it directly to this e-mail there are more chances for a reply.
Don't give up! The more issues report, the better for all!
And mention to forward the message to "Mike Barton".
@moderators: Please make it sticky!
NotATreoFan said:
Try this AT YOUR OWN RISK to see if it helps:
http://forum.xda-developers.com/showpost.php?p=2114969&postcount=25
It was originally released for the Kaiser, but all it is doing is replacing a DLL related to the GPS with an older, more reliable WM6 version. It works wonders for iNav on my Tilt, and it just may work on the Touch Pro as well.
Click to expand...
Click to collapse
Don't try this on TP. I got my own risk, after install cab file from this thread, my TP can't find GPS at any COM port, I had to uninstall it and changed GPSID registry back to original DLL file but no luck, my GPS found in COM4 but my TP can't receive any GPS signal. I have to hardreset.
hung_ng said:
Don't try this on TP. I got my own risk, after install cab file from this thread, my TP can't find GPS at any COM port, I had to uninstall it and changed GPSID registry back to original DLL file but no luck, my GPS found in COM4 but my TP can't receive any GPS signal. I have to hardreset.
Click to expand...
Click to collapse
Was just about to try this...thanks for the warning...
I still urge everyone to contact HTC about the GPS problems!
Hopefully we can get a software fix in the next ROM (if it can be solved by software)
Oh yes, it DOES work!
hung_ng said:
Don't try this on TP. I got my own risk, after install cab file from this thread, my TP can't find GPS at any COM port, I had to uninstall it and changed GPSID registry back to original DLL file but no luck, my GPS found in COM4 but my TP can't receive any GPS signal. I have to hardreset.
Click to expand...
Click to collapse
I am amidst of testing the TP's GPS capabilities as I've written in another thread, and I also tried this GPSID dll file. I have to say, that firstly it does work, although I used it a little bit differently. I simply copied the GPSID_QTC6.dll file into the windows dir, exchanged the appropriate files' names and I got a system with instantenious fix and far better reception - I got a fix indoors! BUT, the lag still remains ...
Testing continues ...
Greetings,
Hugo
Hmmm, also mailed a while ago to HTC about this issue and never gotten a response... This is my first HTC phone but their customer service leaves a lot to be desired so far.
I'll mail them again (and really feel the urge to give that dll fix a try)
Also mailed HTC...
probably will never got answer, but.. who knows.
hugo5 said:
I am amidst of testing the TP's GPS capabilities as I've written in another thread, and I also tried this GPSID dll file. I have to say, that firstly it does work, although I used it a little bit differently. I simply copied the GPSID_QTC6.dll file into the windows dir, exchanged the appropriate files' names and I got a system with instantenious fix and far better reception - I got a fix indoors! BUT, the lag still remains ...
Testing continues ...
Greetings,
Hugo
Click to expand...
Click to collapse
This didnt work for me either...the phone seems to think there is no GPS receiver installed at all. Using GPSTest to scan the ports and baud rates after using that DLL and doing a soft reset...no success.
I received a email from HTC folllowing on from my original, saying they have received a few more complaints.
KEEP EMAILING HTC, ITS SLOWLY GETTING THROUGH!
Well, I also tried the dll switch and although my phone can see the gps receiver I simply don't get any signal... no sattelites at all. So that's that for now.
Gonna mail HTC again today about the issue...
bump.
Could someone make this a sticky?!
Update: so far I haven't heard a thing from HTC (only that they got my email)
great sevice......

So I emailed HTC about GPS performance

Was a few weeks ago, and now I have 2 replies to my original question:
The GPS performance seems to be sluggish on my HTC Touch Pro. I have tried a few different gps programs with no success. There is a 5 second delay in following with the gps. Are there any settings that I can try to improve this? Is there a known solution?
So I got a reply back today:
Thank you for contacting HTC Support.
There is no known problem for slow GPS pickup time at this moment.
To speed up the time for locating your position, please use QuickGPS from Start>Programs>QuickGPS.
You can also perform soft resetting the handset and try the GPS software again.
I replied back about how I don't have an issue with getting satellites and got this back:
You can try to increase the baud rate on your handset's GPS Com port.
You should be able to change that from your GPS software's settings.
Try to put in the value greater than 9600.
Also you can expect a slight delay if you have a poor reception.
For that you can try using an external antenna to boost the reception.
Also you can perform hard reset or update the ROM to latest version if everything fails.
If there is a software issue regarding GPS, performing hard reset or updating the ROM will solve that.
Apart from that we do not have other work arounds at this time.
Please be advised that performing hard reset or updating the ROM will erase the internal memory so please back up your data before doing so.
I'd just thought I would post my info here for everyone incase it can help...
Thanks...
It seems like the people at HTC support do not understand what we are talking about.
Here's my support session with HTC support
Me
I'm having problem with the built-in GPS.
Firstly, the speed of GPS update is slow. For example, when I make a turn, it does not update this on the spot. After a about 5-10 seconds, then only I see the update. I also owned an external Garmin 10 GPS. Using it, everything is speedy.
Secondly, if I stop moving, I need to move several metres before the GPS starts working. This render the build-in GPS useless when I'm walking, as I need to walk several metres before I can see the changes.
Thanks.
Click to expand...
Click to collapse
HTC
Thank you for contacting hTC International. With regards to your query on setting up GPS, we have attached the “Guide for Setting Up GPS” for your reference. You may also want to download the mapking installation guide via www2.mapking.com for more information. Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again. We look forward to be of service to you again.
Click to expand...
Click to collapse
From the reply, it is understood that the HTC support does not read my post at all. Anyway the attached file is in Chinese. For goodness sake, I played along with him/her as he/she made it sound like Mapking is available free of charge for Touch Pro.
Me
Hi, I've gone to http://www.mapasia.com/AD/HTC/HTC_TYTNII_ENG.htm and I can see that only TYTNII and Cruise are offered. Is there any version for Touch Pro? Thanks.
Click to expand...
Click to collapse
HTC
please do download the mapking2007 version for your Touch Pro, it's can support your device. Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again. We look forward to be of service to you again.
Click to expand...
Click to collapse
By this time, I tried to make my point, again.
Me
I understand that I need to purchase the map for Mapking 2007. Is this correct? Anyway, my main problem is actually not regarding the inablity to use the GPS because of not having any GPS software. The main problems that I'm concerned with is: A) If I'm using the GPS while walking, the GPS would not show any movement (I tried with both Mapking and Garmin Mobile XT) until I move for several metres away (without stopping) from my starting location. If I stop, the GPS will stop the movement and I need to start walking several metres before it start functioning again. B) There seems to be a great lag in the GPS reading. The reading is updated several seconds (sometimes up to 30 seconds) after I passed a certain point. The simplest is at junctions. If I make a turn, it is not updated until several seconds after that. This happens for both Mapking and Garmin Mobile XT. To be sure that this has nothing to do with the application used, I tried using the HTC Touch Pro with my Garmin Mobile 10 receiver. Using this device, there is no such lag. Thanks.
Click to expand...
Click to collapse
HTC
With regards to your query,for the GPS function used on touch pro,you need to download this software:MAPKING and also purchase the maps from them.Their website is www2.mapking.com If you have any problem downloading and installing or using,you can call this number to help you:68371582. Thank you for your continuous support of our products and services. Should you require further assistance, please do not hesitate to contact us again. We look forward to be of service to you again.
Click to expand...
Click to collapse
But just as before, the HTC support seems to be interested in trying to sell Mapking. Again, I tried to make him/her understand my point.
I understand that I need application like Mapking to utilize the GPS function. The only this is, you are not reading my query in details. I have no problem with the software. I'm now querying regarding the problem I'm facing when using the GPS. So, I'll be repeating myself again: A) If I'm using the GPS while walking, the GPS would not show any movement (I tried with both Mapking and Garmin Mobile XT) until I move for several metres away (without stopping) from my starting location. If I stop, the GPS will stop the movement and I need to start walking several metres before it start functioning again. B) There seems to be a great lag in the GPS reading. The reading is updated several seconds (sometimes up to 30 seconds) after I passed a certain point. The simplest is at junctions. If I make a turn, it is not updated until several seconds after that. This happens for both Mapking and Garmin Mobile XT. To be sure that this has nothing to do with the application used, I tried using the HTC Touch Pro with my Garmin Mobile 10 receiver. Using this device, there is no such lag. Thanks.
Click to expand...
Click to collapse
And until now, I have not received any reply. It has been a week.
well.... at least you got an aknowledgement from them! I have not heard anything since i send an email 4 weeks ago.
Interesting aswell is that they mentioned about an external GPS antenna in the previous post, but the Touch Pro has no option for an external antenna!
ardsar said:
well.... at least you got an aknowledgement from them! I have not heard anything since i send an email 4 weeks ago.
Interesting aswell is that they mentioned about an external GPS antenna in the previous post, but the Touch Pro has no option for an external antenna!
Click to expand...
Click to collapse
HTC has one of the worst Tech service in the world. But they are the leaders in WinMo so they dont worry about it....
They sound really stupid with their replies. Probably someone can direct them here so they really understood what we meant.
HTC support seems to be increadibly crappy...
Sent them 2 mails about the GPS issue (to different sections) and haven't seen a response so far (first one is 3 weeks ago or so, second one over a week).
Also the replies above indicate they hardly even read the mails but type some standard reply without actually thinking of the problem or a solution.
It's also incredible that they would not know about the issue and aren't working on it (from other people I understood they DID know and were working on it... yay for contradiction in replies). This is one of their flagship models, you'd expect they'd atleast have decent intentions of maintaining or supporting it...
Nah, I like the phone overall but their support is a big minus.
Htc Support Answer
Hello,
Like i said you in my last post i make a lot of call to HTC SUPPORT.
Today i receive an email from HTC SUPPORT :
"Good Afternoon,
Thank you for contacting HTC Europe.
HTC are aware of the issue you have described in your E-mail and we have escalated the issue to our technicians, we hope this will be resolved shortly. Please send in any other information that you think might be relevant such as which GPS Navigation Program you are using and which third party software programs you yourself might have installed. Send these in with the above Reference number in the subject field. Thank you very much for your input."
So may be HTC make an Hotfix.
So il you encoured the same probleme of your HTC Diamond GPS please send an email to HTC SUPPORT !!!!
Here my email so support :
"Inquiry Type:Technical Support
Inquiry Description:Can you make a Hotfix for diamond and touch pro For GPS: The GPS lag 50 meter when i driving, when i walk the gps not move, its move after 25 meter this is a big probleme. Thanks in advance."
@+++
Private69
the replies above are an evidence that those ppl don't read or don't understand what they are reading...i am still waiting for the first htc devcie that works just out of the box, it's always the same story with their crappy devices missing drivers or having crappy hardware!
Isn't the "walking not update" the static naviagtion thing you have when using Sirf Star III?
Baiscally, the GPS chip ON PURPOSE sends no position update if you move slower than 5 km/h. This was introduced to disable a "crawling" effect, when you stop in one point, but your GPS marker crawles around back and forth due to small GPS signal distrubances.
For Sirf Star III, you could disable this with a special tool, and then you could easily navigate while walking.
kocureq said:
Isn't the "walking not update" the static naviagtion thing you have when using Sirf Star III?
Baiscally, the GPS chip ON PURPOSE sends no position update if you move slower than 5 km/h. This was introduced to disable a "crawling" effect, when you stop in one point, but your GPS marker crawles around back and forth due to small GPS signal distrubances.
For Sirf Star III, you could disable this with a special tool, and then you could easily navigate while walking.
Click to expand...
Click to collapse
My Garmin 10 Receiver is using Sirf Star III and it has no such problem.
danielherrero said:
HTC has one of the worst Tech service in the world. But they are the leaders in WinMo so they dont worry about it....
Click to expand...
Click to collapse
Actually from my experience, O2 Asia is also one of the company which has one of the worst Tech Support. Since its shutdown and replaced by MWG, the support is still the same. It is exactly like HTC support. They are not listening to what you are telling them, they just simply answer with standard script.
And, if they can't solve it (actually they never want to solve any problems), they would just ask you to hard reset.
at least HTC knows of our problem
I can agree to HTC having a bad support system.
I think it is about their structure.
I don't know exactly how many level HTC global support has, but at least I know of "level 1 support", as I have daily mail contact to them due to my already 2nd faulty TP which I had to sent back for DOA (dead on arrival) replacement.
My first device was S/N HT832... (which means built in CW 32 of year 2008).
That one had black paint falling off and big GPS lag.
My replacement device was S/N HT833... (built one week after my first TP).
I couldn't even test if paint will fall off or GPS will lag, as the HW keyboard did not work correctly, so I sent it back at the same day I received it from EuroTwice (which is HTC service partner for Germany & BeNeLux).
Now I am waiting for my next replacement and I asked them to make sure to send the latest build version, hoping that HTC has improved at least on the HW problems I faced with my first two TP.
All this sending back, testing, replacing,... process for my first and now also second device is now going on for more than two month.
Lucky me I still have my Tytn working, as normally I start playing and trying different new roms on my old devices.
This is where I am coming back to HTC support structure.
We normally talk to 1st level support, who are not really sitting in HTC, but are just a call canter partner.
Those people are normally nice and friendly, but do not know much about HTC devices, known problems and of course can not make any decision at all.
I think they send all our inquiries to HTC master support located in UK for internal processing and making a decision or giving detailed feedback.
Judging by the time it takes to get this feedback, I believe HTC Master support in UK also have to forward our requests to a 3rd level (maybe in Taiwan or somewhere else where HTC engineers are located).
You can see, this structure can not lead to good customer service, as it is too deep and complex.
I hate when I talk to people who have no idea about the device itself, and just reply by copy&paste of standard text from their manual provided by HTC.
One good thing at the end of this long story is, that HTC seems to know of our GPS lag problem.
As part of one of my mails I wrote to them:
"Is HTC aware of overheating GPS module which leads to GPS not working correctly (lag or no fix)? If yes, which device built has an effective fix for this problem?"
Reply from HTC (2nd or 3rd level support via my contact at 1st level support):
"We are monitoring GPS on the Touch Pro, but not necessarily for the module overheating. We are looking at poor GPS fixes, i.e. where the device is reporting a fix some 100m from its true location. However, we shall make a note to see if any customers are noticing overheating alongside poor fixes, etc."
From this is suggest, that we all register the problems we have with our TP via the HTC website.
Just follow this link: http://www.htc.com/www/CS_Mail.aspx
and make HTC aware of any little problem you experience.
The more people report, the more attention HTC will give to each certain problem, and the earlier we might get a hot fix.
This community is very strong. Every time I come her I see 50 or more people reading TP forum.
If all of us contact HTC via the link above, I am sure they will move (somewhere and somewhen).
Regards,
ARo
Its longer than week ago i sent them my complaint about GPS, no answer yet. Im going to send another one, because i had to do 3 master resets within 2 weeks (stopped synchronising with PC, people didnt hear me when calling).
yahu said:
Its longer than week ago i sent them my complaint about GPS, no answer yet. Im going to send another one, because i had to do 3 master resets within 2 weeks (stopped synchronising with PC, people didnt hear me when calling).
Click to expand...
Click to collapse
PLEASE say youve tried a cooked ROM?
It's not a problem, it's a feature
It was introduced recently in Sirf Star III - enabled devices. See this - http://www.gpstuner.com/forum/viewtopic.php?p=4156&sid=8381e795aa3f043ec6bb5a26c3a1b0e9
mrvanx said:
PLEASE say youve tried a cooked ROM?
Click to expand...
Click to collapse
im using the standard rom, im a bit afraid to install another
and now again the phone starts to syncing calendar for 1 hour :-/
kocureq said:
It's not a problem, it's a feature
It was introduced recently in Sirf Star III - enabled devices. See this - http://www.gpstuner.com/forum/viewtopic.php?p=4156&sid=8381e795aa3f043ec6bb5a26c3a1b0e9
Click to expand...
Click to collapse
Thought that was dismissed already as an explanation...
Can you link to it?
kocureq said:
It's not a problem, it's a feature
It was introduced recently in Sirf Star III - enabled devices. See this - http://www.gpstuner.com/forum/viewtopic.php?p=4156&sid=8381e795aa3f043ec6bb5a26c3a1b0e9
Click to expand...
Click to collapse
Yes, a feature that can be disabled. Anyway, I owned a Garmin Mobile 10 which is also using Sirf Star III chipset and comparing it to Touch Pro's GPS, Touch Pro's GPS is terrible.
By the way, Touch Pro is not using Sirf Star III chipset.
Sure, but "maybe" they've introduced a similar feature, it's just not documented so clearly?
I had Eten M700 with Sirf Star III and Touch Pro GPS is indeed worse.

GPS patch

Hi. All. My TP2 has not arrived yet, but cruising another forum, I stumbled across this link. I know it's in the asia site, but anyone have any insight as to whether it applies to CDMA phones?
http://www.htc.com/asia/supportdownloadlist.aspx?p_id=250&act=sd&cat=all
Odd. My GPS is working wonders compared to my XV6800 so I don't think I'd need a patch personally.
GPS is fantastic on my Verizon pro2. 3rd party software all day long HUGE difference from my xv6900(vogue). No need for a patch.......
I haven't really tested "lag" when driving, but signal locks have been within a couple of seconds every time I've used it (even after a soft reset - so "cold" start).
Yes odd indeed. I got my TP2 up and running today and it locks on very quickly and in areas where my XV6800 could not. Maybe Verizon actually rolled problems that cropped up from the T-Mobile version into the CDMA version? Who knows.
anyone using third party, what's the accuracy that the radio is getting? like within 5,10,20 meters..
football0552 said:
anyone using third party, what's the accuracy that the radio is getting? like within 5,10,20 meters..
Click to expand...
Click to collapse
I agree as far as not needing a patch. From my experience with Google maps this morning, I would say anywhere from 5 to 10 meters. I was parked on the corner and google maps showed me that I was slightly into the intersection. I also locked on very quickly. I just had to set google maps manually to com4 and 4800 baud rate then config the gps to give my location always instead of just with 911 and it locked on like a charm. I'm gonna test Garmin & Tomtom this afternoon to see if they have to be set manually as well.
UPDATE: I was also able to successfully run Tomtom & Garmin without any manual configuration. All is well with my TP2. I could not be happier. Definitely an awesome device. The only thing that could make it better is a custom rom. I know it takes time so I will wait patiently.
normalguy said:
Hi. All. My TP2 has not arrived yet, but cruising another forum, I stumbled across this link. I know it's in the asia site, but anyone have any insight as to whether it applies to CDMA phones?
http://www.htc.com/asia/supportdownloadlist.aspx?p_id=250&act=sd&cat=all
Click to expand...
Click to collapse
That patch is actually a Radio ROM, it's for GSM only.
Has anyone got their Verizon TP2 to work with Garmin Mobile XT? I do have it enabled for devices other than 911. I've been playing with this for about 7+ hours now and no matter what I do, I can get XT to find the GPS. Iv'e tried using different COM settings and just about every permutation of the "External GPS" settings under the settings menu. No matter what I do, it won't find my GPS. If you do have it working, please post your exact settings for GPS, both within XT and also in settings for the device.
Thanks much,
J.
Yeah - I've got it working. Just installed GarminXT and it started working right away - no custom settings or anything.
You have Garmin updated to the latest version 5.00.20?
gps
how did you get the gps to work in programs like bing and google maps mine dosent.
Since we're talking about it. What is the best GPS Navigator program out there? Garmin is 99 and TomTom is 89 so they aren't cheap. Any cheaper/free alternatives that are just as good?
edit: my bad, looks like there is no tomtom software for the US and WiMo
Humble1 said:
Yeah - I've got it working. Just installed GarminXT and it started working right away - no custom settings or anything.
You have Garmin updated to the latest version 5.00.20?
Click to expand...
Click to collapse
Same here. As soon as I put my sd card from my old titan to the tp2 it asked if I wanted to install it, I click yes. It installed, and within 2 minutes I got a lock. Then it only took about 5-10 seconds to get a lock each time after that. Maybe it is the specific version you are using.
I'm using Garmin XT as well but it does have lag. The lag isn't killer but it is annoying.
I'd like to know if there is a fix for this problem. I've looked at the registry hacks and they don't seem to conclusively work.
Does anyone have a verified fix for this problem?
Have been messing around with Waze lately. It's an interesting concept, and I like the idea of everybody contributing traffic information. I'm not nearly as paranoid about annomously submitting my driving info.
On the subject of accuracy, it seems about the same as my TP, but the lock is SOOOOO FAST...
The lag is about 10 seconds. What seems to happen is that the GPS position is updated once every 10 seconds or so... On most systems it's updated at LEAST twice a second. So this is like 20 times slower then it's supposed to be... Even once a second wouldn't be so bad but a ten second update is irritating. It's not app killing really because I can just look at the map and remember the position is slow. But it's not as good as my apache (with external GPS receiver).
I am using the Sprint TP2 and the google maps GPS is erratic in location and sometimes its WAAAAAAAAAY off its quite buggy .. i am sad to say the GPS on the Iphone is the Best in real time tracking ... even on foot
michelangeloz3 said:
I am using the Sprint TP2 and the google maps GPS is erratic in location and sometimes its WAAAAAAAAAY off its quite buggy .. i am sad to say the GPS on the Iphone is the Best in real time tracking ... even on foot
Click to expand...
Click to collapse
Do you have a big blue circle around your location? if so, you are using cell tower location tracking, not GPS. the GPS should be within about 20 meters. It works just fine for me. It actually works very well.
GPS in CDMA
Hi.. I have a HTC_TouchPro2 ROM ROM 2.01.558.7 Radio 2.21.00WV from movilnet, Venezuela. The GPS works good in GSM mode; but when i tried to make it work in CDMA mode, nothing happens. How can this be? I appreciate any help from you.
Did you run quickgps? Do you have location set to on instead of 911 in cdma mode.

[Think-Tank] Fixing our GPS?

I have been having issues with getting my GPS to work. I have tried installing the latest Radios and changing roms, wiping and rebooting...all kinds of things and when I try to use the navigate feature in the maps application, it says 'searching for gps...' forever. Any suggestions? What can we do? I know I am not the only one with this issue...
It works but its just been flaky since I went to Eclair/Froyo roms.
Never had any of these issues with the early donut stuff. So I consider it related to that.
No real need for a "think tank" on this subject - the G1 GPS has worked great since the Donut update and last couple radio updates. The problem is more than likely due to using a ROM that was never intended to be used on our G1s.
Shrivel said:
No real need for a "think tank" on this subject - the G1 GPS has worked great since the Donut update and last couple radio updates. The problem is more than likely due to using a ROM that was never intended to be used on our G1s.
Click to expand...
Click to collapse
so are you saying that by using a ROM that was never intended to be used on our G1's that my gps is now broken? Or under that ROM it is unusable ?... Also, is your GPS turn by turn navigation working fine? Mine has not been working for a while now, and I have searched and asked alot and have not been able to fix it with any of the suggestions, so I was hoping by starting this thread we could get a solution or some solutions going...
What phone u got n which Tom are u currently using
Never mind white g1 on super e that's strange man I just used it female BK to silver spring. MD I'm on. Cy rc2 are updated to 440??
I am using cyanogrn 6.0 rc2 and my gps works perfectly.
Sent from my HTC Dream using XDA App
mine works pretty decent....
I suggest to anyone trying to diagnose GPS issues, don't bother for the next couple days...
http://science.slashdot.org/article.pl?sid=10/08/02/2028228
Mine was working perfectly on CM5.0.8 but in the past few days it's been locating me several hundred miles from my true position, without any software changes. I think we're just in for a period of noisy signal...
actually i can confirm having similar issues... it seems like the antenna is disconnected or sth... the gps chip seems to be found, no errors on that unlike on a diff. G1 i checked that had it disconnected, which gave me problems there already. also it finds satellites but only up to 3 which is not enough for location correlation... so i guess our problem is a hardware thing... unfortunately
i admit, since moving to eclair and froyo my gps has been very temperamental. It is so undependable, if i leave the house in a hurry i am screwed. I have to leave the gps on for a while to get a lock then i can leave the house.
Mines working perfect. However, if you find yourself constantly needing the use of navigation, then I suggest you go buy an actual GPS. Yes, your phone can DO IT, but it's not the main function of your phone. You shouldn't rely on your phone for an extra function. I usually only result to phone navigation when I need to get somewhere quick and right then and have absolutely no idea where its at or how to even get close to it. I've maybe used it 4 times. Every time I use it, it works perfectly for me.
As lbcoder said, many things can block or interfere with your GPS signal. Have any of you tested somewhere very spacious and open with no buildings or anything? You may be surprised at how much a difference outside can make. Mine generally does ok inside, but works much better outside. This is true for generally everywhere for me.
r3s-rt said:
Mines working perfect. However, if you find yourself constantly needing the use of navigation, then I suggest you go buy an actual GPS. Yes, your phone can DO IT, but it's not the main function of your phone. You shouldn't rely on your phone for an extra function. I usually only result to phone navigation when I need to get somewhere quick and right then and have absolutely no idea where its at or how to even get close to it. I've maybe used it 4 times. Every time I use it, it works perfectly for me.
As lbcoder said, many things can block or interfere with your GPS signal. Have any of you tested somewhere very spacious and open with no buildings or anything? You may be surprised at how much a difference outside can make. Mine generally does ok inside, but works much better outside. This is true for generally everywhere for me.
Click to expand...
Click to collapse
I do not live near any tall buildings at all (the closest tall building is at least a mile or a 1/2 a mile away.
Is the antennae in place (exposed, like a small shinny screw just left of the sim card)? It’s fathomable the antennae slipped ajar or even fell out, especially if you’ve tinkered at all with it’ guts.
Regards, PK
pk2 said:
Is the antennae in place (exposed, like a small shinny screw just left of the sim card)? It’s fathomable the antennae slipped ajar or even fell out, especially if you’ve tinkered at all with it’ guts.
Regards, PK
Click to expand...
Click to collapse
No, it is not exposed. I was thinking the same thing, but the guts have never been messed with.
I was trying to revert it back to stock the other day to see if that would change it, but I could not even find the right donut file to download.
I have the latest radio, I dont know about the SPL though (I will check when im done writing this...) and the ROM that I am currently using is Super F test 2, but I have had this issue with every other ROM...
Maybe there is a ROM or ROM/ Radio/ SPL combination that someone could suggest? (I dont know if that will even work for me though, but thanks in advance)
Like I said before, I found my gps to work much better on Donut. Try Super D 1.9.3 or enoms official donut. I never had issues with those.
Sent from my Chromatic Dream using XDA App
G1ForFun said:
Like I said before, I found my gps to work much better on Donut. Try Super D 1.9.3 or enoms official donut. I never had issues with those.
Sent from my Chromatic Dream using XDA App
Click to expand...
Click to collapse
are you referring to Turn by Turn navigation GPS?
Like I said, get a GPS system. You shouldn't depend on your phone for something like this. You should only depend on your phone to make phone calls.
You can try Donut. If you want to unroot here:
http://tinyurl.com/yenhdpx
Extract that, place on root of sdcard, and boot holding camera. It will detect it and ask you the press send. If you press send, you will start reverting to stock 1.0. Cupcake must be updated through a new recovery.
erebusting said:
are you referring to Turn by Turn navigation GPS?
Click to expand...
Click to collapse
I am referring to the GPS used in maps that is turned on by either the power widget or via settings/location/ use GPS.
G1ForFun said:
I am referring to the GPS used in maps that is turned on by either the power widget or via settings/location/ use GPS.
Click to expand...
Click to collapse
ok yeah that is what I was talking about, but...you know say in maps, when you get directions then tap on 'navigate' and then it opens 'google navigation' ...that is where I have the GPS problem...it will locate me fine but wont give me turn by turn directions as a true pure GPS device would, it just says "searching for GPS..." forever...even if I leave it over night.

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