All,
Im having some trouble trying to get the touchscreen to work properly..
I though it was a random bug with phone's the lock system [as i've never configured it nor used it before].. Several minutes after booting the touch screen would stop working, but all the bottons would work perfectly and respond on time..So i decided to flash the room..
Before flashing I did a hard reset [got hardspl], everything went ok until the calibration screen came up.. The first thing it asks you to do is tap it.. I have to tap it several tens of times and wait minutes [5-10] for it to respond.. I get to the white screen where the calibration cross appears, I tap it several times and wait some minutes but I guess the system thinks Im not taping in the right zone and just starts the process all over again..
I have no idea that's going on with the touch screen.. Can't use the phone at all..
Restore your handset to Stock SPL and Stock ROM
Return your device to HTC/Carrier for a replacement
unless of course the fault is your own, they shouldnt have too much of an issue with that
I live in Costa Rica.. They don't even sell HTC here, neverless a replacement and its oow anyways..
I think its related to the digitizer, i applied some pressure on the lower left side and it's working now, will most likely fail again though..
Related
Hi everyone,
Last night my polaris started playing tricks on me. Basically the touch screen is not responsive but the hard buttons all work. For some reason though when I try to do a hard reset (GPS, Internet and reset) it doesn't perform a hardreset. Also I can't put it into boot loader mode
Any suggestions?
Can you try and flash a new ROM?
Yes i've flashed another cooked ROM and till nothing, even D/L official 6.1 ROM and still no touch screen.
I would immediately assume the touch screen is broken but the fact I can't use the hard reset combination (even though the individual buttons work) has got me confused
Hi!
I've the same issue.
This morning everything was fine but, now i can't use the touch screen.
It seems that the "cursors" is always in the upper right corner, but as i move it clicking in the other part of the screen it runs back in that corner.
I'm not able to hard reset, i've tried to do a clearstorage but i'm not able to enter the security code "1234" as i haven't the cotnroll of the screen
Have you solved this problem?
I will let you know shortly but cut a long story short it looks like i broke it
on closer inspection of can see a small dent/scratch on the screen so ordered a new touch screen off ebay. It arrived today so i'll be putting it in shortly so fingers crossed it was actually the problem. I figure the problem was the screen causing a permanent short and hence interupting my attempts at a hard reset
The screen cost about $35 AUD delivered and it took me about 30 minutes to pull the device apart, just have to see how long it takes to get it back together now
I'll post back soon
To me something similar has hapened.
Once i was changing the values of the pressure settings and the screen become unresponsive!
It was quite easy to fix it:
-just press the GPS button and the center button at the same time, then you will enter the menu were you can align the screen and, at the same time, the pressure registry values become as default.
Hope this helps with your problem, good luck with the screen replacement!
It's alive!!!!
Replaced the digitizer (touch screen) and all works again ...
Just to warn you though it isn't for the faint of heart, I thought i'd broke it a couple of times throughout the repair, next time i'll be getting a repair quote first
Congratulations!!
As my polaris is still under warranty i'll send my to the official assistance for the touch screen replacement!
Yesterday i've got my Cruise back from assistanza.. thay have replaced the whole mother board and now the touch screen is working
its a good idea to install my mobiler. this lets you control the device using a pc when the touch screen doesn't work. you can then back up your stuff before sending off for repair.
I have HTC touch pro for sprint STOCK ROM!, since yesterday i noticed that after standby everytime i try to turn it on i get a lightly dark screen all functions still work but i just cant see anything! I try soft reseting it and i have to do it like 3 times to get a touch pro screen (sometimes not at all). I tried hard reseting it and the problem maintains, I am figuring out what is making it freeze and it is the landscape, everytime i landscape my phone it wont even let me do anything on it and when i try to go back to tflow it wont show me anything so i click the power button to put it on stand by and try to turn it on again thinking it might be a glitch but it just completly freezes on me. I havent been able to see anything on my screen for the past 4-5 hours, i am not sure what it could be. I have searched the forum for similar problems and i found none, i cant be the only 1. I have to call HTC technicians on monday to see if they can fix it, if not i am getting a new one.
Any help would be appreciated, ALSO im a total noob when it comes to phones, so if u try to help please be specific, i dunno where advance config is on my phone to even tweak the landscape or anything that has to do with this issue. Thank you guys
I've had the same issues in 1 of my 2 TouchPros.
Had to soft-reset a couple times to get the TouchPro power-on screen...
Landscape mode freezes it.
I disabled TouchFLO from Today in the settings, and that isn't the problem.
This phone is only 1 month old, literally. Its brand new and hasn't been dropped. No LD either, so I'm completely confused on this. This must be a hardware glitch or something. I'll be holding onto it, playing with it over the weekend but I'll be taking it in to the service center on Monday.
My friend had this problem with his xperia. For him it was a hardware issue, and something to do with the connection of the screen (when you slide out, it moves a little) so he had to send it in for repairs
I hope someone can help me, I have a Sprint Touch Pro2. Last night it randomly started rebooting itsself, i was not loading a new rom, i was not installed any software, i wasn't doing anything other that texting and IMing people. After i removed the SD Card, there were a few times i got it to load to the unlock screen, but once i got passed that it would say "starting device activation..." or something like that. Then i got it loaded but Touch Flo 3D would not automatically start. So i removed the battery and restarted it again and i went to bed and left it charging, and it kept restart itself again, when i woke up it the phone was dead, and will not turn on. The charging light is on but it will not turn on.
This happenned to me, i ended up having to exchange the phone.
have u tried a hard reset. U can do this by holding power button and call and end keys.
Phone must be off and it will completely erase your data
this sounds like what my phone is doing. is there a fix? i think im sol because i didnt buy it though sprint.
Not Hopeless
This happened to my Sprint TP2 I soft and hard-reset it but it still went back to the reboot loop.
I put it in the tri-boot screen and re-reflashed the stock ROM and all was well.
Same here
The same thing is happening for me right now. Soft-resets aren't helping. It's sporadic, however, sometimes saying it successfully activated and needs to reboot (then going into activation right away), sometimes saying it failed, and sometimes not coming up at all (but I'm pretty sure it's running in the background, even if I hit cancel, because the phone is very warm and the battery drains very quickly).
I took it to Sprint and they confirmed it was already activated. They tried manually activating it, succeeded, and it still kept doing it. However, both them and I were able to place a phone call, text, and visit a website... so basically it was working. But, like I said, this constant nagging of activation was running in the background sucking juice and killing performance. Their diagnosis was "it's acting weird". The main home screen clock has also been stuck at 0:00 ever since this started (though the lock screen clock and clocks in the World Clock screen are correct).
They said I could go to their service shop and do a diagnostic and backup/wipe/restore or they'd replace it under warranty if it still didn't work.
I figured I'd just try the hard reset myself tonight. Will post how that goes. I'm not sure what this "tri-boot" screen is, but I'll do some searching and check that out too.
Hi guys
I have this strange behavior going on in my Sentation.
Out of nowhere my phone started to have strange screen behavior... Didn't light up after pressing the power button (had to phone my self in order to get screen on).
The next thing was that suddenly the screen goes to maximum brightness or goes to minimum without any explanation (tried both auto brightness or manual).
After that I noticed that the screen went off when I was using it but when I pressed the left side of it it lighted up and off again... making me think of some kind of bad contact underneath. As I already had changed a broken touch screen for t3 times, and let the phone fall for several times I thought it had to do with some plug out of line...
I disassembled the phone completely and mounted up back again. The thing is that the phone started to freeze every 5 minutes (screen on but completely freezed. I have to pul out battery). Sometimes it freezes even in the recovery menu. I've tried several rom's with full wipe and not installing anything and its all the same.
Some times I still not that the screen goes off during the freeze but when I touch the left side it goes on again, but that doesn't change the freezed state even that I let down the phone for several minutes.
I disassemble the phone again, tried different back cover and different battery (one stock and other extra strength) I tried also all the suggestion related to the small pin in the back not connecting well with the back cover (adding an aluminium foil, pulling the pin out, etc..)
Nothing seams to resolve anything so I have clearly an hardware problem... but I don't know what to replace or where to look the damage!!!
Can anybody help me please?!
Update
I have an update on my problem:
I noticed that when I leave the phone on top of some kind of metal part and don't touch it it works all day without any problem but, as soon as I start to touch the phone, it freezes within minutes!
Could it be some kind of static electrical problem? How to resolve it?
I would apreciate any help
Thanks
Hello guys,
This is not necessarily a specific S8 plus thread, it's more of a software/hardware general related issue. I just replaced my display two weeks ago because I cracked the screen and the display a while ago.
After replacement, I got the phone, everything was good until I dialed *#0*# and started testing the touch. It appears that theres a portion in the middle of the display that is not working (the boxes wont go green when touching them). The thing is that, sometimes, the touch passes this test as in everything is ok and sometimes, it fails.
From time to time(pretty frequent) it randomly freezes and I have to hit the power button to open and close the screen to make it work again.
I just flashed the android Pie hoping a complete erase would fix the thing but it appears it didn't. Do you guys know any solution to my issue besides returning the phone in the service?
Thanks!