Firstly, I don't use Outlook. I never sync my device with any computer, so I never needed it. All my email accounts were setup through the 'Setup Email' option under messaging.
Today, I was troubleshooting a co-worker's phone and, in my experimentation, setup Outlook on my device with her account settings. I didn't think twice about it and now I can't clear the setting from my device! When I go to messaging, Outlook no longer shows up (It just shows 'Messages', my work email, my gmail accounts and 'Setup E-mail'). When I go to 'Menu'->'Tools'->'Options...', Outlook shows up there, but I can't delete it. When I go into it, I can't clear the domain because it greys out 'Next.' On the next screen, I can't remove her username as that entire box is greyed out!
Please help! I don't want to do a hard reset!
-----Edit-----
I managed to find the solution after trying a new choice of keywords in the forum search box. The solution was:
http://forum.xda-developers.com/showpost.php?p=2030623&postcount=7
Mods, feel free to delete this post.
Related
I find that there are SIM Contacts, Phone Contacts, and Google Contacts.My plan is that my official contacts are Google Contacts.
Do I need to have a data connection to see them? I don't want to count on a data connection being always there.Not quite sure how to proceed on this.
I find that not all of my Google contacts are on the phone if I select "Google contacts" only for contacts. I don't see a 'Sync' opton either.
Any thoughts?
on my current android device all of my google contacts sync and stay on my device. Mine is set up differently as I only have one set of contacts, but you shouldnt need a data connection once they've all synced unless you make changes.
Thanks.
So what are the thoughts about the fact that I have (maybe only 1) contact/s that are in my Google contacts, but not on the phone.
[edit]
I clicked the search, and found the contact. But the contact is no in my list. Only contacts I have displaying are Google Contacts. Maybe one thing I might need to do to be sure I don't get it all confused, is delete them from SIM and phone. But not sure how to do that, and be sure I don't delete from Google Contacts.
[EDIT2]
Well not having any luck. I tried adding another account (my wife's), but that won't work. Because there is no selection to synch calendar only. You must sync email. Don't want her email.
Looks like I need to hard reset the phone So, my next order of business is to figure out how to backup everything, so I don't have to do all the config again. Of course, what I don't know is if the restore will just bring the problem back, assumint the hard rest fixes my isse. I'll create a new post on backup topic.
Hi all,
I noticed a few days ago my HD7's battery was lasting just a few hours after a full recharge. I have now found that the phone is constantly syncronising all the email accounts! (1 live, 1 exchange & 1 Imap)
All 3 accounts are greyed out in the email settings page, so I can't even remove them.
I don't want to do a factory reset as I'll lose all of my Txt messages
Anyone have any ideas...?
Cheers
JQ
Have you rebooted your phone? Also, not absolutely certain about saving text messages but, I believe Live will restore all settings and info after a hard reset. It did on mine when I was switching out HD7s. Just make sure Live sync has run.
Well hard reset will definitely not bring back smses.
As for the sync: for 99% it's some kind of currupted email data.
Maybe try to clean these email accounts. It must be something like that.
I've had similar issue but with looped Contacts sync. Device was endlessly counting synced contacts, I was forcing this to stop after reaching 20000......
The problem was gone once I cleaned my contacts and removed corrupted data. This problem appeared after I made first ActiveSync from my WM6.5 device.
Now it's fine. WLive syncs hotmail emails, calendar and contacts.
Hope this helps......
Hmmmm not sure I can clean out my emails...
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
I've tried disconecting from the internet (airplane mode etc) to see if the sync ever times out but it never does.
Q
jamesquintin said:
The live account has no emails in there, and my Exchange account has over 11,000 so don't want to mess with that!
Click to expand...
Click to collapse
Do you try to sync all that 11,000 emails to your phone? Or just a few days worth of it?
Only the last 7 days worth.
I've changed the passwords on all my email accounts, thinking it might stop as it cant access it, but no joy...
Wierdly the Hotmail mail icon on the start screen has dissapeared and is gone from the apps list (ie I can't go into my hotmail email list)...
Q
Hard to say. It may be a problem started with 11000 emails but I am not sure.
But I'm sure there are some things which cause sync corruption and in this case
only hard reset helps. I think 11000 emails is sick for a device.
it started when my live account didn't update with new emails.
Now the live account is in the email list (under settings) but has completly gone from the rest of the phone! Like if I try and forward a picture via messaging, the hotmail account is not listed, when the exchange and Imap accounts are...
Hopefully the next update will be here within a week or so, and that may solve my problem...
Q
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
chumaj001 said:
Same problem here, but with contacts. Live is constantly syncing. If you want to stop it, turn off wifi, turn off data and 3G in cellular settings and it will stop. Then go to settings for that account and write some bull**** in server adress. It will not be able to connect again.
I tried to clean all contacts from my live account, then sync with phone (which removes contacts from phone). Then i imported the contacts again to live and synced again. sync loop was back...
Any advices? This is common problem with all WP7 phones. Lot of people have this problem. I also dont want to hard reset. I am using different live account, which syncs just fine.
Click to expand...
Click to collapse
I don't think you can deal with it without hard reset.
I had this contacts loop and it was caused by corrupted and doubled contacts in Hotmail, plus the number of it - it was 1400.
After I sorted this - cleaned, removed empty ones and unnecessary, everything works perfect. So the deal is to clean corrupted data.
problem is that the email accounts never time out, even if there is no data connection, therefore I can't change passwords or anything...
Try to use airplane mode. It should disconnect everything.
yup tried that, no joy
i started using a samsung omnia 7 this weekend, and had the same problem with stuck e-mails. a soft reset while in flight mode did the trick for me. i could then delete all the accounts that were stuck.
Hello,
I set up my Focus to sync with Google calender. When entering an item from a computer to google calender, it'll sync to my phone just fine. When entering an item from my phone, it will NOT sync to Google calender. It'll still show on my phone, but when logging online from a computer, it will not show anything.
Build - Nodo
Phone - Focus
I've tried the setting my google calender to accept all invitation, but nothing works. I also tried searching and came up with nothing. My Windows Live account is turned off also, and I make sure when entering items, it's going to my google calender. Anyone have any ideas how to fix this?
I am having no issues syncing my Google Calendar.
Make sure when you make a new appointment, that the Account box has your Google Account chosen.
Also, changes are not reflected immediately. Sometimes it can take up to an hour to sync your changes. Try forcing a sync through the options menu (tap and hold on the account you want to sync) and look to see if it updated.
prjkthack said:
Make sure when you make a new appointment, that the Account box has your Google Account chosen.
Click to expand...
Click to collapse
THIS.
Seriously, it took me losing all of my Calendar data when I reset my phone one time, to figure out that I was missing that Account box...
Except it was on Android and I was leaving it on Device Only.
At least on WP7, the default box is your Live account so all your appointments should be on Live.
Regardless, the reason it isn't syncing is most likely due to the above.
More in depth stuff here
Sync'ing Google Calendar FROM Phone TO Web
I have been in contact with Google people and they are aware of the problem and working on it. SLOWLY!
I'll be as brief as possible. If you need clarification, just ask. I don't expect to solve this problem quickly, but any help is appreciated. Thanks in advance.
I cannot sync contacts with my main Live account (which is set up with Windows Live Domains). Whenever I leave the Contacts option checked, the phone displays "Attention required" after a few minutes of syncing, and then "Error 0x86000106". It also briefly displays "Contacts: 1/0".
Emails and appointments sync flawlessly on that account, and contacts syncing works flawlessly with *any other* accounts I have, even with another Live account with a custom domain.
Here's what I tried so far, without success:
- Posted this problem to the Microsoft Answers forum (no help)
- Hard resetted the phone
- Changed phone's time zone
- Changed phone's region and language
- Enabled logging (where's that log stored?)
- Removed and readded all my contacts (I have about 120 contacts)
- Tried syncing with just one or two contacts
- Tried syncing via both WiFi and OTA
- Tried changing some personal info on the account profile
I've actually found that error code on Microsoft's website, but they say it's related to Outlook/Exchange and Activesync (it's trying to sync a corrupted item, and removing the offender causes the sync to continue). However, I cannot imagine how that corruption could be possible as I am not using Outlook.
Any ideas? Is it possible to "clear" the account in any way?
Bump... Anything? Anyone? I had resetted the phone a few more times, still no luck.
Try this
Uncheck sync contacts, then sync the whole thing. Then check sync contacts and see if it works
wpxbox, thanks for the reply. I can't uncheck to sync contacts now because this is my primary ID (I can only uncheck email). However, I did some tests a while ago and used this ID as a secondary account - unchecking Contacts would yield a successful sync, but the error would come back if I check Contacts again.
Just as you said above, its probably trying to sync a corrupted contact, and removing the corrupted contact should let it sync successfully. It doesn't matter if you are using Outlook or not, the server itself is a Microsoft Exchange server, and very rarely, something like this happens.
More than likely, you'll have to find the offending contact and try to sync again.
I would export all my contacts, delete them from my Live account (clear it out completely), then separate the exported contacts into groups of 10 or 20 contacts each, and then import each group, and sync after each import. This will allow you to make sure your contacts all sync successfully, and if there is a corrupted one, you can narrow it down to the last group you imported of 10 or 20 contacts. Makes it easy to track down the culprit.
That would be a god way. Good idea
prjkthack, thanks for the reply but I already did that. Phone won't sync even with an empty contact list. Still could be a corrupt contact, but where would it be? I used Outlook to access the contacts list and see if something comes up but no luck either (btw, Outlook syncs flawlessly).
And before someone say it, I already contacted Microsoft about it but they just keep sending me back and forth between the Microsoft Answers team, the Windows Live Mobile team and the Windows Live forum without giving me any solutions at all.
Nothing? Oh well, I'm doomed....
I have an Omnia W which I updated a couple of days ago. But now I noticed that the GoogleMail App that came pre-installed crashes whenever I press on it. It just shows a loading sign and throws me back to the launcher/home-sreen.
Also, I can't even access the "email+accounts" option from the settings menu. It also has the same problem. When I press on it first displays a black screen and then comes back to the home-screen. Although the internet runs fine and i can also use my facebook account through the phone.
Has anyone else faced this problem before? If yes, please reply. And if no, then can anyone suggest a possible solution for this asap.
My Gmail inbox is working just fine. By the way, "pre-installed app" is a bit inaccurate; it's just the built-in Outlook functionality of WP7, which will create a new link (going to the Inbox) for any email account you add to the phone (including Google).
All that said, if your Gmail "app" isn't working correctly (and it sounds like it's not just your Gmail, but the whole Google account on your phone) then the first thing you should do is try to sign into Google / Gmail through a web browser (on the phone or on the PC) to make sure your account is working. If so, and you still can't access your Google account on the phone after a day or two of waiting, you may just need to hard-reset the phone.