Database Info

"Sent box" of Push Email?

I was trying the mail2web OWA service but I found the email I sent from Pocket Outlook account would NOT be retained. I checked the Sent Box and nothing inside. But the email was sent out successfully though. Any advice please?

Just sync again, and your email must appear in your sent box.

from manage folders menu did you selected the send box to sync with other folders...

I have my 8125 sync'd up w/ my exchange server at work with direct push. The only mail I can "see" on my PDA is in the Inbox folder. Once I move it to another folder it dissapears on the phone.. but it does actually get moved where I tell it too... same with sending mail, it sends it fine.. but once its in the sent items folder I can't see it unless I'm using OWA or Outlook on an actual machine.
Probably set this way by default to save space?
... what sajib said should allow you to see mail in other folders...

Sorry about the somewhat-late reply.
My Sent folder doesn't sync, as well. When a message is sent from the device, it'll briefly appear in the Outbox then disappear completely.
It used to work correctly. I could send an email from my PC and within seconds have it appear on the device. Now it doesn't. I did restore from a backup since it was first setup, and that could be the problem.

sajib said:
from manage folders menu did you selected the send box to sync with other folders...
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Click to collapse
No I did not, until I got the reply from 4smartphone support
Now it works flawlessly !!

Syncronizing Outlook calendar with .pst

Hi guys!
I need yous help or comments here.
I have PPC WM6, Outlook 2003.
I have downloaded a .pst file for a sports tournament here in South Africa.
I have imported it to my Outlook calendar, and the appointments appear on my PC, but does not sync to my PPC.
I saw something about a PPC not being able to sync personal files etc.
I wanna know, is there an easy way to get the PPC to sync the Appointments to my PPC. I saw some software and stuff, but not sure if there is a easy way to do it?
Can someone help here??
Thanks guys!
I have included a Screenie of how my setup looks! Thanks!

Anyone that can help with this please!

I think there should be some thing in Outlook configuration for selecting your main synce source files. may be outlook only sync your ppc with your default pst file.

pi3ch said:
I think there should be some thing in Outlook configuration for selecting your main synce source files. may be outlook only sync your ppc with your default pst file.
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Click to collapse
Thats indeed what happens.
But how do i get that part of the Calender to sync with the main .pst?
I did in once before, but i used a different .pst file, i think that was configured to link upto the main pst.
Its strange, becuase this .pst that i loaded for the sports event created a second type of calendar, i dont know how to set it to sync with main!
Any ideas??
Thanks guys!

As I understand it, ActiveSync, will only sync the default folders in your OutLook account, i.e. the ones in your exchange server. However, you can specify to Outlook to deliver new mail, appointments, etc. to a pst file automatically, thus making the folders (calendar, contacts, mail, etc.) in the pst file available for syncing to the PPC. This is they way I have setup my PC at the moment. Merely "importing" the pst file to Outlook will not change the default folders that are used to deliver new items and to sync with the exchange server and the PPC. This is why you can see the 2 calendars side by side. If you only want to have some specific appointments made available to the PPC I would recommend just copying them to the default calendar folder.

dgaud007 said:
As I understand it, ActiveSync, will only sync the default folders in your OutLook account, i.e. the ones in your exchange server. However, you can specify to Outlook to deliver new mail, appointments, etc. to a pst file automatically, thus making the folders (calendar, contacts, mail, etc.) in the pst file available for syncing to the PPC. This is they way I have setup my PC at the moment. Merely "importing" the pst file to Outlook will not change the default folders that are used to deliver new items and to sync with the exchange server and the PPC. This is why you can see the 2 calendars side by side. If you only want to have some specific appointments made available to the PPC I would recommend just copying them to the default calendar folder.
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Click to collapse
Hi!
Where is the default calender folder located?
Thanks alot!
(If i copy this .pst to that folder, will it sync??)
Thanks

I'm afraid is not that simple... In the screenshot my PST folders (personal) are on top and my default Outlook Folders are below. In your case your default folder is "CALENDAR" and your PST Folder is "Super 14". Simply copying the folder inside outlook will just create a "Calendar2" folder below the default one. The easiest way would be:
1. Open the "Super 14" Calendar which contains the appointments you want to sync to the PPC.
2. Change the VIEW to "ALL APPOINTMENTS".
2. Then, EDIT -> SELECT ALL.
3. Now you can either EDIT->COPY and EDIT->PASTE them into your "CALENDAR" folder OR move (EDIT->MOVE TO) them there. BUT KEEP IN MIND THAT ONCE THEY ARE MOVED IT IS VERY DIFFICULT TO REMOVE THEM FROM THAT CALENDAR, OR TO RETURN THEM TO OLD ONE.
Try it first with a couple of appointments and see if you can sync them to the PPC.

Make a copy of your PST file first, so you can go back if it gets screwed up.

dgaud007 said:
I'm afraid is not that simple... In the screenshot my PST folders (personal) are on top and my default Outlook Folders are below. In your case your default folder is "CALENDAR" and your PST Folder is "Super 14". Simply copying the folder inside outlook will just create a "Calendar2" folder below the default one. The easiest way would be:
1. Open the "Super 14" Calendar which contains the appointments you want to sync to the PPC.
2. Change the VIEW to "ALL APPOINTMENTS".
2. Then, EDIT -> SELECT ALL.
3. Now you can either EDIT->COPY and EDIT->PASTE them into your "CALENDAR" folder OR move (EDIT->MOVE TO) them there. BUT KEEP IN MIND THAT ONCE THEY ARE MOVED IT IS VERY DIFFICULT TO REMOVE THEM FROM THAT CALENDAR, OR TO RETURN THEM TO OLD ONE.
Try it first with a couple of appointments and see if you can sync them to the PPC.
Click to expand...
Click to collapse
Dude!
You are the man! Thanks alot! I did exactly what i wanted, becausse it know syncs all the super14 appointments to me device, and, its lying in my normal calendar........
Thanks alot! Its appreciated

Hi guys!!!!!!
Just to confirm, that this move worked perfectly.
So if anyone wants to try this...............it works!!!!
Cheers

Glad to help. I know what a painful AND FRUSTRATING experience ActiveSync and outlook can be!

force sync of IMAP folders

Hi,
I have the problem that on my WM61 I do not get an actually list of imap folders to subscribe. I'm able to read my mails in the inbox and I'm able to send new mails. But I can't subscribe to any folder in my inbox.
The Server itself is fine, I testet it with FlexMail and it work's pretty fine - but I want to use the Standard Messaging application.
Is there a way to get an actual list of the imap folders ?
Cheers Wolle

Does nobody have any idea?

Try the right softkey: Menu->Tools->Manage Folders...
You should then be able to check the boxes by the folders you want to synchronise, and also you can tap and hold for an options menu that allows you to alter each folder's synchronisation settings from the global ones.
Hope this helps
Martin

Hey MArtin,
thanks for your replay. The problem is, that in the mentioned menu, I can't see any subfolders even they are present on the server
Cheers Wolle

Ah, sorry. I have no idea why that would be

Built in mail app not showing all Exchange folders?

Anyone else using the built in mail app w/ Exchange and it not showing subfolders or any other folders than the inbox/trash/sent items/ and starred items?

Nope. Exchange sync works just fine right out of the box.

I also dont see all of my folders.

I am having the same issues. My folders are not sub folders in the inbox. Instead, they sit along side of the inbox folder in the hierarchy. This is how Mail.app creates them in OSX. My searches have not been very fruitful except for some forum posts from last summer stating people had the same issue on their HTC phones and HTC blames Android itself. I find this hard to believe since my Droid X Exchange sync, with the same exact Exchange server, worked flawlessly.

HokiePerogi said:
I am having the same issues. My folders are not sub folders in the inbox. Instead, they sit along side of the inbox folder in the hierarchy. This is how Mail.app creates them in OSX. My searches have not been very fruitful except for some forum posts from last summer stating people had the same issue on their HTC phones and HTC blames Android itself. I find this hard to believe since my Droid X Exchange sync, with the same exact Exchange server, worked flawlessly.
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Click to collapse
I got the same headache as you. Atrix build-in exchange works fine but XOOM sucks.

I can see all my folders.... ?
maybe you are talking about folders in a .pst folder, in that case yes you will not see them.

bossjeeves said:
I can see all my folders.... ?
maybe you are talking about folders in a .pst folder, in that case yes you will not see them.
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Click to collapse
Agreed. OP, check to see how the desktop client is managing your mailbox.

Root Cause
All,
I think I've finally found a page which describes the root of the issue:
<can't post link, but look for issue id 9017 in the google code android project.>
In this page, it states that Androids Exchange support will only sync folders of type 12 ("User-created Mail"). It seems that when a user creates folders with Mail.app in OSX by using the "New Mailbox" command, the folders show up in Exchange as folder type 1 instead ("User-created folder (generic)").
The work around is to get your Exchange account hooked up to Outlook, at least temporarily. While in Outlook, rename all your Mail.app created folders as <folder_name>_old (or something similar). Then, create the folder again, this time with regular name using Outlook's "New Folder" functionality. Finally, drag all of the mail items out of the "..._old" folder and into the new folder you just created.
Once Outlook finishes syncing these changes with the Exchange server, you should now be able to see the folders within the stock Android mail program.
Apparently, according to the bug report, this issue is replicated both in the stock Android Mail application and the HTC Sense version of the Mail application. It needs to be fixed or enhanced in both applications.

thanks! been trying to solve this forever. appreciate it HokiePerogi

Thank you! That worked for me! Go into the Outlook Web App online and create new folders and move your emails into those folders. These newly made folders now show up on my S3's stock exchange app.

[Q] Exchange functionality in WP7

Hello,
My company uses hosted Exchange Server for about 200 users, we have been using BB for many years, now we are free to go anyway we want.
Questions: When viewing e-mails from exchange account, can we move them to folders and when moving folders, can we type the name of the folder or do we have to scroll to find the one and then tap to move it? Or is there any app/add-on or customization we can get to allow this?
Also, do all folders get automatically synched to phone, or do we have to select which ones? I hope it syncs them all with no questions, especially when a new one is created on outlook.
Last question, is there a unified inbox for all folders, so e-mails in all folders (not just all accounts) displayed in one screen with icons next to them indicating they are in a folder? If not, that's cool.
I am just trying to move from BB to Windows Phone, and trying to figure out if it has the features I use most frequently.
Answers would really be appreciated.

You can move emails to folders. You must select the folder from a list. There are no apps or customizations AFAIK to change that.
All folders don't automatically get synced, but when you select a folder for the first time you get the option of turning on sync for that folder. Actually to be honest I am not sure if it syncs the folder just that once or if it will continue to sync that folder automatically.
There is no unified-folder view.

Thanks for the reply.
Someone answered this question else where with:
I figured it out recently, just click on bottom right "..." and you will see all the options you are looking for, all folders are there and can be selected + unified messaging....
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Click to collapse
Is this possible? i don't own a WP7 device, so I can't try, can you check this please? Is this only for unified messaging from multiple accounts?
Regarding folder sync, the reason I asked is because if it automatically syncs all from exchange server, when you create a new folder on Outlook, you would not have to go back to you WP and select it. Is that the case?

Sync folders are not added automatically, you need to do so manually. The only folders synced by default are Inbox and Sent. Drafts can not be synced. All others can be but you have to set it up manually.
The assumed use case is that a user will only have a few folders inportant enough that they want to use the data and storage to sync them on the phone. Out of some 20-ish folders, I only sync 3 on my phone; the rest aren't time-critical. Exchange rules do a pretty good job of filtering the important from the unimportant for me. This way I can turn on the notification for new mail and have it mean something, rather than just have the phone buzzing all day (I get 300+ emails every day at work).

Just to add to this. They are not synced automatically but are listed automatically. You choose the folder then tell it to sync. after that it will follow the default settings for your exchange account and receive emails pushed.
Also you can pin any of those folders to your start screen. I have one for the directors, one for the CEO and one for staff that is always on my start screen.
We are using exchange 2010 at our office and it pretty much rocks. Also IE9 on Windows phone mango fully supports all outlook web mail options. Works great to access the extra calendars like rooms and such.
In your contacts also you can search the exchange server for an address. Exchange support rocks in windows phone.
Also download the emulator, setup an account and try it out. I think that's possible at least as you can test apps on the emulator.
lastly it also follows exchange rules. You can wipe the phone from (even the user can wipe there own) right through OWA on exchange 2010. Also you can set rules to force pin locks and i think although i haven't tried it, limit what the user can do.
Oh and one more thing... it has sharepoint built in. I haven't tried it yet as i just set up a sharepoint foundation server to pitch to the admins once i've worked more on it. That and onenote