Database Info

Office Re-install - (ActiveSync Question!)

Hi
I have a complex situation, that probably has a very simple answer. I am probably being paranoid, but hopefully someone knowledgeable about ActiveSync will be able to quickly sort me out.
My laptop was recently repaired, (with a replacement motherboard fitted). When I got it back, Windows XP & Office XP of course both asked to be re-activated.
Windows succeeded, however Office asks me to insert the Office CD to be able to activate. When I do this the activation notification disappears, but Office is left in Reduced Functionality mode (eg I never get to the phone Microsoft to activate bit!)
Unfortunately, my phone is now 6 weeks out of date with Syncing (also due to the laptop being in repair!). I haven't run an ActiveSync since I got the laptop back as I have been worried about running an ActiveSync whilst Outlook is in reduced functionality mode. I was concerned it might lose data (as most Outlook features become read only!), so I have kept them out of sync (and getting more so daily) until I know the best way to proceed.
So, I need to either fix Office re-activating, (which doesn't seem possible) OR to find out how to get ActiveSync to work, with an Office re-install from scratch, without losing or duplicating any of my data. I just don't know enough about ActiveSync to know if it will just work without a problem, or if I need to do things in a certain order.
The current thinking is that I will have to manually remove Office XP (as the uninstall process also doesn't work!), before reinstalling it again, and re-activating the new copy.
So lots of possible paths to the solution, but I'm not sure which order to proceed in.
I ultimately want Office re-activated and fully working again and want the phone fully synced and no lost or duplicate data in either the phone or Outlook.
So some direct questions:
Can the phone Sync with Outlook in Reduced Functionality mode? (or might I lose data?). It seems that if they are synced before I uninstall Outlook, then everything becomes a lot simpler.
Failing that....
What will happen if I forceably remove Office by a manual uninstall. When I re-install Office and put in the my PST files, will ActiveSync cope OK, just pick up where it left off, and happily cope with the data currently being out of Sync? (might I get missing or duplicate data?)
What would be the suggested method to achieve my end result with minimum grief and hassle? And which order should I take these steps?
Thanks for reading this far.
Details:
Windows XP; Office XP Pro (the Product key is valid, I just can't get the software to get far enough to the actual activation screen);
Activesync 4.1; XDA Mini-S;
Mike

If you have a backup program for your phone just make a backup to your memory card. You will now always have a copy of where you are today. Set your active sync in your phone (activesync, menu, options, select your computer, settings) to 'keep the item on your device' and sync away. The worst that could happen is you may have to restore your phone to where it was today when you made the backup. Most likely all will go well and you'll sync up normally. My outlook information on my computer was accidentally erased and fully restored this way. Made my day!

I've always treated active-sync as my backup of the phone, and I am quickly realising why this a foolish approach to have taken!
Your advice seems to be spot on and is what I will do. However, as I don't currently have a backup program for my phone, which would you recommend? I guess it needs to be something that I can install without Active-Sync?
I suspect that a backup to the memory card is a better plan than running an activesync with a new computer (temporarily) as a means of backup - is that right?
Thanks for your help.
Mike

Try putting the office cd in while the PC is booting, so that when it asks, it's already there, which it may or may not detect?
Also, you could do set-up an account on http://live.mail2web.com to sync your contacts, calendar etc too, but you will lose any mail on there. Hopefully this isn't something you are desperate to keep though?

When I to do a "detect & repair" of Office, it actually says "source not available", but it doesn't give that info when I try to re-activate with the CD. However it doesn't give me an option to find the source. I've tried leaving the CD in when booting up, but sadly it made no difference. Certainly if I can just get Office to re-activate without any un-installing then there are no other problems, however that is looking increasingly unlikely. I do have one suggestion to follow there, which is to remove various registry entries before doing another "detect & repair", which might sort itself out.
Failing that I am on a backup PDA, then mannual removal route.
I will look into http://live.mail2web.com and see what it can offer me by way of a backup.
Thanks for your help.
Mike

Final update.
Thanks everyone for your help. I have finally got it all sorted. It turns
out I probably WAS being overly paranoid (but better that, than losing all my
data because I didn't think first!).
What I did:
1) I got a trial copy of SPB Backup for my Phone. (you get 5 runs of the
program before you have to buy - but I will be buying it anyway as I am very
impressed with it). The big advantage of this program is that it can be
installed directly on the storage card which some others can't. It could even
be downloaded as a CAB file (directly in Pocket Internet Explorer) and
executed on the device directly without needing an ActiveSync install. This
was the clincher for me, as I needed to take a backup before running
ActiveSync.
2) Took backups of the phone with SPB and of the PST files from Outlook.
3) Tried an ActiveSync with Outlook in reduced functionality mode. It worked
mostly fine. Came up with some "support code 1" errors for a handful of
contacts, but nothing major. So it appears that ActiveSync mostly works fine
with reduced functionality mode (hence I was probably being paranoid for not
trying this sooner!).
4) With the phone & Outlook now back up to date, there was less of an issue
as to what happened next. However I decided to see which bit of the various
instructions solved my problem. I did this by trying them bit by bit, and
testing with re-activation, re-install, detect & repair etc at every stage.
By process of elimination, I found out that removing the program files folder
made no difference, as did deleting the two Office reg key branches. The
crucial part was the Windows Installer Cleanup. So I restored all the reg and
program files back as they were before the tests, and ONLY ran the Windows
Installer Cleanup program.
5) I was then able to re-install Office over the top of itself, and I was
pleased to note that by keeping the files and reg keys all my settings were
retained.
6) Office happily Activated by the Internet. Hurray!
7) Connected to "Microsoft Update" to get SP3 and all subsequent updates &
patches for Office (re-installing over itself loses all the updates
previously installed)
8) Checked my email accounts, rules, etc and ActiveSync are still working
correctly. Which they are!
So, it seems that if I'd had the guts to go for it, I could have JUST done
the Windows Installer Cleanup trick keeping everything else intact ready to
sync. OR equally I could have just run ActiveSync to get the up to date and
them blown Office all away for a complete re-install. As it happens I am VERY
pleased with the route I took and the end outcome. It is far better than my
expectations of the hassles I would face. The hardest part was gathering all
the information to make me happy enough to proceed... oh and finding the
guts! The actual re-install was totally painless.
Anyway, I hope my findings of using JUST Windows Installer Cleanup, help
someone else who wants to try keeping their settings in the future.
I also hope my findings that ActiveSync mostly works in reduced
functionality mode, also helps others.
Anyway, so thank you to everyone who patiently shared their knowledge with
me. Without you all I would have gone into a flat-spin and struggled to get
my head round it all.
Thanks again

Syncing Prolbems Please Helpp!!!

ok so I have a cingular 8125 which i CID unlocked and SIM unlocked. I have the T-mobil 2.26 as a ROM base and was running black dimond 1.0 touch ROM with no syncing prolbems. This past weekend my phone froze and i wasnt able to reset it, so i re flashed my base rom. I then tried to Flash the new dimond 2.0 touch rom and it flashed fine, but when i went to sync it up all it did was say it was syncing. I let it run over night and it was in the same state (saying it was syncing) that i left it in. I tried flashing another custom rom but ended up with the same result. I tried deleting active sync 4.5 and re-installing, and even tried a beta version of 4.5 but nothing has worked. PLease any help would be much appreciated. Thanks in advanced.

could be outlook...outlook sometimes acts finicky...
recommendation would be to save your pim information...it's usually in some sort of personal folder, and then reinstall outlook. Move your pim information back and resync.

I had this same problem, but i fixed it.
I had this same problem using Diamond 1.1, so i thought it was the rom, but....Then, I used Octavoi, and I had the same problem, so i figured it was Windows Vista's Device Center (replaces ActiveSync), but... Then I found out that it stilled synced fine on my XP laptop (ActivSync 4.5), so.... i woke up one night and suddenly decided to remove my USB hub that my phone was connected through, and then I directly connected my phone to my computer (which actually gives it a direct undivided power source, it seems). After this, it synced in 4 minutes, and i finally got all my contacts back. Could this possibly be your case as well? That's all i can offer.

nope im this isnt my prolbem. and i cant find that folder that you were talking about on out look either. i tried flashing a bunch of diff roms but all it does is say its syncing and then my comp sends nothing? any more ideas would be greatly appreciated. thanks

martystoked said:
nope im this isnt my prolbem. and i cant find that folder that you were talking about on out look either. i tried flashing a bunch of diff roms but all it does is say its syncing and then my comp sends nothing? any more ideas would be greatly appreciated. thanks
Click to expand...
Click to collapse
Hi,
try to disconnect firewall or antivirus programs.

tried it. i acutally just tried syncing on another computer and it works. any thoughts on why it wont work for my comp, when it did before?? or how to transfer my contacts from one comp to another so i can at least get them on my phone??? thanks guys

martystoked said:
tried it. i acutally just tried syncing on another computer and it works. any thoughts on why it wont work for my comp, when it did before?? or how to transfer my contacts from one comp to another so i can at least get them on my phone??? thanks guys
Click to expand...
Click to collapse
Use PIMBackup, it saves and restores that information and more (which you can choose from)... i think it's free, it came with my ROM (Octavaoi 4.5), so u might search for it.

i would uninstall some stuff with your phone unplugged and reboot it then reconnect it and make sure that the usb cord or jack is working

Betcha I had it worse...
I'm a total newb to this stuff. I'm totally blown away by the level you folks are discussing thing at.
I just replaced my Audiovox 6600 with a Cingular 8125 w/WM6. I had to upgrade to Activesync 4.5 and it was going exactly what you describe.
I SPENT OVER 8 HOURS ON THE PHONE WITH THE MICROSOFT "HELP" if you can call it that.
The rapimgr.exe file was getting caught in a loop and hogging all the CPU. The answer was in:
Settings --> Connections --> USB to PC -->: Uncheck the "Enable advanced network funcionality" box
BTW - after the marathon "help" session, I was the one that figured it out.

gwydionjhr said:
I'm a total newb to this stuff. I'm totally blown away by the level you folks are discussing thing at.
I just replaced my Audiovox 6600 with a Cingular 8125 w/WM6. I had to upgrade to Activesync 4.5 and it was going exactly what you describe.
I SPENT OVER 8 HOURS ON THE PHONE WITH THE MICROSOFT "HELP" if you can call it that.
The rapimgr.exe file was getting caught in a loop and hogging all the CPU. The answer was in:
Settings --> Connections --> USB to PC -->: Uncheck the "Enable advanced network funcionality" box
BTW - after the marathon "help" session, I was the one that figured it out.
Click to expand...
Click to collapse
Ok...props to you. First post and it's to help someone else with a well described solution. I hope this solves the person's problem and I'll have to remember to suggest this to folks having activesync issues... so much for "advanced network functionality" huh?

thanks alot... tried to fix this for 2 days. big props to you..

Fuze & ActiveSync 4.5

I just bought an AT&T Fuze today. I'm ready to take it back to the AT&T store, throw it at them, and buy a Tilt. I've used an 8525 for the last two years, and it works well. However, the Fuze looked like a great improvement. . .until I tried to sync. Here's my system:
XP Professional
Fuze
Lotus Notes email client
Small consulting shop: two workstations, one server
I'm just trying to get AS 4.5 working so I can load some third-party software (Commontime's mNotes5), sync my Contacts, Calendar, Tasks, etc., and be done. The first time I tethered the Fuze to my workstation, ActiveSync kicked right up and ran Connecting for > 30 minutes before I gave up, turned it off, downloaded ActiveSync again from the Macroshaft website, and reinstalled it (because I thought the version I had might be out of date - it wasn't - it was EXACTLY the same Build [5096] as what I had before).
Well now, my workstation thinks the Fuze is a USB Storage Device, responds accordingly, and NEVER launches ActiveSync. When I launch it, it just sits there showing Not Connected.
Folks, I'm no technogenius. I'm just a self-employed financial guy trying to get a piece of new equipment to work. I have no idea why this thing isn't working, but I'm about at my wits' end.
If anyone has any ideas, I'd really appreciate hearing them. Again, I'm no tech guy, so please assume I know nothing (you'd be right) and try to lead me accordingly. Thanks in advance for your help.

beckmill said:
I just bought an AT&T Fuze today. I'm ready to take it back to the AT&T store, throw it at them, and buy a Tilt. I've used an 8525 for the last two years, and it works well. However, the Fuze looked like a great improvement. . .until I tried to sync. Here's my system:
XP Professional
Fuze
Lotus Notes email client
Small consulting shop: two workstations, one server
I'm just trying to get AS 4.5 working so I can load some third-party software (Commontime's mNotes5), sync my Contacts, Calendar, Tasks, etc., and be done. The first time I tethered the Fuze to my workstation, ActiveSync kicked right up and ran Connecting for > 30 minutes before I gave up, turned it off, downloaded ActiveSync again from the Macroshaft website, and reinstalled it (because I thought the version I had might be out of date - it wasn't - it was EXACTLY the same Build [5096] as what I had before).
Well now, my workstation thinks the Fuze is a USB Storage Device, responds accordingly, and NEVER launches ActiveSync. When I launch it, it just sits there showing Not Connected.
Folks, I'm no technogenius. I'm just a self-employed financial guy trying to get a piece of new equipment to work. I have no idea why this thing isn't working, but I'm about at my wits' end.
If anyone has any ideas, I'd really appreciate hearing them. Again, I'm no tech guy, so please assume I know nothing (you'd be right) and try to lead me accordingly. Thanks in advance for your help.
Click to expand...
Click to collapse
Go to Start->Settings->Connections->USB to PC.
What's selected there? If you want the option between ActiveSync and Mass Storage every time you connect, check the box on the bottom. Otherwise, make sure ActiveSync is selected. Also, try turning off Advanced Network Functionality if you are having problems with it turned on.
I'm assuming the Fuze is set up the same way in this area as the Sprint Touch Pro, I apologize if it isn't. When I had my Mogul, it would never connect through ActiveSync for me if I had the advanced network functionality turned on.

Banzaiwolfe, all I can say is thank you, THANK YOU, THANK YOU, a million times over. You're an absolute genius. I did exactly as you suggested, and my Fuze is now synching my Notes emails, Contacts, Calendar, and Tasks. I can't thank you enough. But I will definitely make a donation to this Forum immediately, and if there's a place where I can mention you, you can be sure that I will.
I'm so grateful. So grateful. Thanks a million.
Warren Miller
Beckmill Research, LLC
Lexington, Va.
[email protected]

Active Sync issues

O.K. So for years I have been running 1 PDA or an other, For the last year or so I have been running my HTC Trinity without any issues.
The January 1 2009 comes around and…
My Trinity stops syncing.
Not just with my home machine, but with my work one as well
The device shows up in device manage, it makes the USB device found sound, but doesn’t make the syncing sound, and active sync doesn’t find it.
No firewalls,
Tested with multiple USB cables,
Bounced the Trinity multiple times,
Changed from sync via USB and back
Removed the profile for one of the computers from the machine and the Trinity.
Reloaded the Device driver.
Don’t know of any change made to any of the 3 devices (Who knows with M$ Patching)
Oh both computers are XP, and active sync 4.5, the Trinity is WM5
Any one with any thing I could have missed?

Has no one got any thoughts on the subject?

FALCON-LORD said:
O.K. So for years I have been running 1 PDA or an other, For the last year or so I have been running my HTC Trinity without any issues.
The January 1 2009 comes around and…
My Trinity stops syncing.
Not just with my home machine, but with my work one as well
The device shows up in device manage, it makes the USB device found sound, but doesn’t make the syncing sound, and active sync doesn’t find it.
No firewalls,
Tested with multiple USB cables,
Bounced the Trinity multiple times,
Changed from sync via USB and back
Removed the profile for one of the computers from the machine and the Trinity.
Reloaded the Device driver.
Don’t know of any change made to any of the 3 devices (Who knows with M$ Patching)
Oh both computers are XP, and active sync 4.5, the Trinity is WM5
Any one with any thing I could have missed?
Click to expand...
Click to collapse
Are you able to test another device and see if it will sync with your computer?
If yes the I would suggest you to do a hard reset and try again!
Make sure to backup your contacts and everything else before you hard reset first, or you will lose everything!

branko.savic said:
Are you able to test another device and see if it will sync with your computer?
If yes the I would suggest you to do a hard reset and try again!
Make sure to backup your contacts and everything else before you hard reset first, or you will lose everything!
Click to expand...
Click to collapse
I was trying to dodge a hard reset, but went with it anyway…
That worked and the phone Synced successfully
Then my next thought was… Well rebuilding all your apps was the only reason you haven’t upgraded the ROM so now is your opportunity.
BIG MISTAKE!
I Downloaded HTC ROM 3.00.707.18 Outlined here http://forum.xda-developers.com/showthread.php?t=321182
And started the upgrade.
It found the phone, it started the upgrade and then I heard a most disconcerting sound… The USB Undock sound.
It now Shows the Tri Colour Screen and nothing Else
It wont be recognized to sync(No surprise there) so how on earth do I bring the poor thing back to life?

I have moved this a step forward.
Now when I try to apply the ROM I get ERROR [294] INVALID VENDOR ID
I can find lots of posts on the topic, but nothing definitive.

Well Hard-SPL was my savoir…
It didn’t allow me to install the WM6 Rom as it seemed to suggest but it somehow recovered the WM5 Rom so that I am now up and running and able to Sync once again

Portable ADB ALL [ANDROID] devices

Have you ever needed to use ADB at a work PC or a location you could not "install" applications?
Unzip the attached file and click the RunMe.bat
I have tested this pulling logs, pushing/pulling files, flashing recovery, roms, and anything else I could think of.
I tested it on the M8 stock rom 5.0.2 but this is a generic file so it should be fine on most if not all android devices.
The idea came when I was at work and looking for a solution for a problem I had. I could not install anything on my work PC, so this came in handy, the only problem is that it was outdated, or seemed outdated for my needs.
find the zip file here https://www.androidfilehost.com/?fid=24052804347791558
This topic has been covered but is very outdated. I only found information from 2011 and 2013. The included information has since been updated by Google. I found it and included it, re-zipped it and now it is here for you to enjoy.
Thanks
to @Kickface, (where I first found this solution) wherever you went and any others who have created a truly portable (not minimal) solution to using ADB without installing anything.

dopy25 said:
Have you ever needed to use ADB at a work PC or a location you could not "install" applications?
Unzip the attached file and click the RunMe.bat
I have tested this pulling logs, pushing/pulling files, flashing recovery, roms, and anything else I could think of.
I tested it on the M8 stock rom 5.0.2 but this is a generic file so it should be fine on most if not all android devices.
The idea came when I was at work and looking for a solution for a problem I had. I could not install anything on my work PC, so this came in handy, the only problem is that it was outdated, or seemed outdated for my needs.
find the zip file here https://www.androidfilehost.com/?fid=24052804347791558
This topic has been covered but is very outdated. I only found information from 2011 and 2013. The included information has since been updated by Google. I found it and included it, re-zipped it and now it is here for you to enjoy.
Thanks
to @Kickface, (where I first found this solution) wherever you went and any others who have created a truly portable (not minimal) solution to using ADB without installing anything.
Click to expand...
Click to collapse
OMGGGGG this just may solve all my problems I had my personal PC but couldn't get HTC sync manager to connect...The only other PC's I have access to are either desktop @ office or my work "administrator password protected" laptop... TY, TY, TY in advance if this works!!!!

MAJOR PROBLEM!!!! Plz tell me someone can help??
M-FayeHTC said:
OMGGGGG this just may solve all my problems I had my personal PC but couldn't get HTC sync manager to connect...The only other PC's I have access to are either desktop @ office or my work "administrator password protected" laptop... TY, TY, TY in advance if this works!!!!
Click to expand...
Click to collapse
I know this is totally off topic, I'll report myself for it later....
So, I installed the zip file onto my work PC, a DELL Inspiron laptop running Windows 7 professional (I really cannot get too much more info about it now) sorry. My nooby butt just went and downloaded the file not checking the MD5 :crying: Totally a dumb thing a NOOBY would do. It started to get late & I had to get ready to go to work. I know I had the command prompt screen (Black box) running and I then left the computer. 8 hr's later I come home from work and the computer is locked as normal, I to proceed entering Ctrl+Alt+Delete combination as usual & NOTHING (panic setting in)!! I was concerned since it was frozen from something I done, also I didn't want to loose all the work I gathered that night prior (is the very least of my worries now)... I took out the battery to reset the computer, again like a dummy, I started Windows normally ignoring the other "safe mode, etc" options. I click on windows Chrome, NOTHING! Not even an option to open the program/app. Okay, I'm really panicking now WTH did I do??? I knew I did something wrong, so I reset the computer by battery again, put it in "Safe Mode" which did absolutely nothing as I couldn't "open desktop gadgets in safe mode". Now, I restarted the computer from the start menu... Started up completely fine, I have access to everything EXCEPT Chrome, Internet Explorer, etc. anything that is browser related has the administrator shield on the icon. However, I still cannot even click on the icon to run as an administrator even if I had the password!?!?
Is there any possible hope to uninstall that file and just maybe it'll go back to normal??? I cannot re-install Chrome or Internet Explorer due to the darn administrator rights!!!
I've searched to the ends of the earth since last night trying to find a solution, this is my last ditch effort resort for any possible suggestions to point me in the right direction. Luckily my friend was kind enough to lend me his laptop and my phone is in proper working order:angel: If I tell my IT guy what happened, I'll be in huge trouble, going on the 2nd laptop destroyed, 1st time really wasn't my fault, just saying so u don't think I'm continuously reckless.
Any help as always is greatly appreciated! Hoping someone has had this happen maybe:fingers-crossed: and just a slight point in the right direction (link, website, specific thread on forum) would b awesome?? Again, apologies on the "off-topic" content, I don't know what else to do & I feel as though XDA is THE ABSOLUTE BEST forum site for any Android help, apps, devs research, roms, etc. Thx in Advance!!

M-FayeHTC said:
I know this is totally off topic, I'll report myself for it later....
So, I installed the zip file onto my work PC, a DELL Inspiron laptop running Windows 7 professional (I really cannot get too much more info about it now) sorry. My nooby butt just went and downloaded the file not checking the MD5 :crying: Totally a dumb thing a NOOBY would do. It started to get late & I had to get ready to go to work. I know I had the command prompt screen (Black box) running and I then left the computer. 8 hr's later I come home from work and the computer is locked as normal, I to proceed entering Ctrl+Alt+Delete combination as usual & NOTHING (panic setting in)!! I was concerned since it was frozen from something I done, also I didn't want to loose all the work I gathered that night prior (is the very least of my worries now)... I took out the battery to reset the computer, again like a dummy, I started Windows normally ignoring the other "safe mode, etc" options. I click on windows Chrome, NOTHING! Not even an option to open the program/app. Okay, I'm really panicking now WTH did I do??? I knew I did something wrong, so I reset the computer by battery again, put it in "Safe Mode" which did absolutely nothing as I couldn't "open desktop gadgets in safe mode". Now, I restarted the computer from the start menu... Started up completely fine, I have access to everything EXCEPT Chrome, Internet Explorer, etc. anything that is browser related has the administrator shield on the icon. However, I still cannot even click on the icon to run as an administrator even if I had the password!?!?
Is there any possible hope to uninstall that file and just maybe it'll go back to normal??? I cannot re-install Chrome or Internet Explorer due to the darn administrator rights!!!
I've searched to the ends of the earth since last night trying to find a solution, this is my last ditch effort resort for any possible suggestions to point me in the right direction. Luckily my friend was kind enough to lend me his laptop and my phone is in proper working order:angel: If I tell my IT guy what happened, I'll be in huge trouble, going on the 2nd laptop destroyed, 1st time really wasn't my fault, just saying so u don't think I'm continuously reckless.
Any help as always is greatly appreciated! Hoping someone has had this happen maybe:fingers-crossed: and just a slight point in the right direction (link, website, specific thread on forum) would b awesome?? Again, apologies on the "off-topic" content, I don't know what else to do & I feel as though XDA is THE ABSOLUTE BEST forum site for any Android help, apps, devs research, roms, etc. Thx in Advance!!
Click to expand...
Click to collapse
I can tell you that it's not related to the files because I use them on my work PC all the time. I am working 10 hours days, 6 days a week. So the only time I can do anything out of the ordinary on my phone, it has to be at work.
That being said, have you tried system restore? I'm not sure if that requires admin rights, it might. On another note, tell the IT guy your internet explorer just stopped working, they love that. Because seriously, it's unrelated. The most he will do is uninstall and reinstall IE/Chrome. If that doesn't fix it, a system restore should. If that still does not, there is something off with the settings for internet access (I've seen that before). But if you are saying there is a shield/lock over an icon, that's new to me.
Also, I can install chrome at my work. It usually does not require admin rights, that and Firefox. There are also many portable browsers you can download from another PC and copy the zip file to the laptop, and run the app. Just search portable browser. At least this will help determine if the browsers installed got locked or if there is a network setting being blocked.
Let me know how it goes. This IS a bit off topic, but let's figure out what's wrong publicly so the mods can see there is nothing wrong with the zip I posted and then we can have our posts removed.

dopy25 said:
[/HIDE]
I can tell you that it's not related to the files because I use them on my work PC all the time. I am working 10 hours days, 6 days a week. So the only time I can do anything out of the ordinary on my phone, it has to be at work.
That being said, have you tried system restore? I'm not sure if that requires admin rights, it might. On another note, tell the IT guy your internet explorer just stopped working, they love that. Because seriously, it's unrelated. The most he will do is uninstall and reinstall IE/Chrome. If that doesn't fix it, a system restore should. If that still does not, there is something off with the settings for internet access (I've seen that before). But if you are saying there is a shield/lock over an icon, that's new to me.
Also, I can install chrome at my work. It usually does not require admin rights, that and Firefox. There are also many portable browsers you can download from another PC and copy the zip file to the laptop, and run the app. Just search portable browser. At least this will help determine if the browsers installed got locked or if there is a network setting being blocked.
Let me know how it goes. This IS a bit off topic, but let's figure out what's wrong publicly so the mods can see there is nothing wrong with the zip I posted and then we can have our posts removed.
Click to expand...
Click to collapse
Thanks for getting back to me, I appreciate it.
I'm glad to hear that it's not the file bc I cannot uninstall that regardless. We do have crazy blocks on all the computers at my work. I'm pretty sure it has to do with the sensitive information we have (a drug tx center so everyone's personal info is in our database). We can't even update the time on our computers, I have no clue why. I asked him once, he said something about giving that permission would open up another way to bypass security (I can't remember exactly).
This is my laptop, I never even bother bringing into work because I work so much from home. For example my login at the office has updated twice when at home it's still my old login password. The computer is physically in bad shape (it's been used & abused for sure) I'd prefer not to the bring it in for him to see so I plan on waiting to Friday night (IF ALL ELSE FAILS) and txtg him saying I absolutely need to work & see if he will do troubleshoot remote access! I hope that doesn't sound too horrible :-/
As I was typing this I just received an email to restart all workstations due to updates/ changes to the server done this weekend... Hmmmm it could totally be bc of this!!!!! Fingers crossed. I may just have to bring it in let it connect to the local server reset it, and bam good to go If not due to this I can almost guarantee it's the internet settings that I don't have access to!! But the portable browser should work...
I will still try all of your suggestions once I get home this afternoon and report back to you ASAP!!
Luckily I have my friends laptop to borrow & Dell had some good deals on laptops last night so I ordered a really nice one since I really need a personal computer again. Which I will also get an expense check for (bonus)!! But, won't arrive until 3/16. Until then I do have access to extra pc's here I could always swap it out, but I don't want to be scrutinized or punished for being sneaky, it's really not my character...
Again, I appreciate your input. Also, totally agreed on the "off-topic resolution" first and then delete our posts...
Thanks Again!

Yeah, I cannot get through the security on it.
When I look at the properties or try to repair Chrome or IE, it has an incorrect path, totally crazy looking.
\\localhost\C$\os(c\Users\mludford.....
I'm currently downloading a zip for a standalone browser. Hopefully that'll work...
This thread in general is totally crazy too, it looks like I replied like 3 or 4 times, I DID NOT :/ I tried twice & it told me that I didn't have access to the post, with a grey button over my original post you replied to, saying "Spoiler"!?! Very strange....

M-FayeHTC said:
When I look at the properties or try to repair Chrome or IE, it has an incorrect path, totally crazy looking.
\\localhost\C$\os(c\Users\mludford.....
I'm currently downloading a zip for a standalone browser. Hopefully that'll work...
This thread in general is totally crazy too, it looks like I replied like 3 or 4 times, I DID NOT :/ I tried twice & it told me that I didn't have access to the post, with a grey button over my original post you replied to, saying "Spoiler"!?! Very strange....
Click to expand...
Click to collapse
Needless to say it's not the settings or anything with the computer as I took it into work for it to "register" & update to the network settings... Nothing! So, I'm trying the above to see if I can't get around it. Thanks Again