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I just updated to WM6 and everything is working fine except i cant connect to T-Mobile GPRS anymore, it will start to connect and then disconnect right away. Also my MMS and SMS messages arent sending, how can i fix this?
You have to remove a '0' from the IP Address of one of the servers - for example the IP address should be 192.56.12.34, but the settings make it 192.056.12.34. It it this extra '0' that breaks it. I can't remember exactly where this is but, Settings, Connections, Connections and then somewhere in My ISP I think
I am sure someone on here will correct me shortly.......
If the seaching on this Forum didn't suck so much you wouldn't have needed to post
Andy
yea but where to i go to change all that, i dont know much about this so please someone help.
killerkhatiby009 said:
I just updated to WM6 and everything is working fine except i cant connect to T-Mobile GPRS anymore, it will start to connect and then disconnect right away. Also my MMS and SMS messages arent sending, how can i fix this?
Click to expand...
Click to collapse
Try This Had The Same Problem:
For GPRS:
Start-Settings-Connections tab-Connections
Click Add A New Modem Connection, Under Enter A Name For The Connection Put In T-Mobile GPRS. Then For Select A Modem Click Cellular Line (GPRS). Click Next Then For Access Point Name Put wap.voicestream.com, then next again and then finish. And Now It Should Work.
For MMS:
Tap Start again.
Tap Messaging.
Tap Menu.
Tap MMS Configuration.
Tap the Servers tab.
Tap New.
Enter T-Mobile MMS in the Server Name field.
Enter 216.155.165.50 in the Gateway field.
Enter 8080 in the Port number field.
Enter http://216.155.174.84/servlets/mms in the Server address field.
Tap to select T-Mobile GPRS Or The Internet If T-Mobile GPRS Isnt For Selection from the Connect via drop down list.
Tap to select WAP 2.0 from the WAP Version dropdown.
Tap OK.
Scroll to PictureMessaging and tap Set As Default.
Tap OK.
MUST HAVE GPRS SET-UP FIRST IN ORDER TO DO THE MMS CONFIGURATION!
First off let me say ive searched this site high and low and tried almost every .cab ive found and followed plenty of setup instructions but still for the life of me cannot get MMS to work. email i get no problems sending texts i get no problems. but no MMS , and i think ive tried everything on this site.... im running Farias WM6 rom , and love it.
I had MMS working on the phone before i had to reflash beacuse i updated a radio rom and it almost bricked it.... so i followed all the instructions again just like usual and reflashed the downgrade rom and then upgraded to farias. I just dont remember what it was i did to get MMS working before
If someone could help me out it would be much appreciated.....
Maybe we could start a sticky entitled " How to get your MMS back after flashing "
Thanks in advance guys.
You have absolutely no MMS? You cannot receive or send MMS? Who's your carrier?
kegobeer said:
You have absolutely no MMS? You cannot receive or send MMS? Who's your carrier?
Click to expand...
Click to collapse
Yea , no MMS at all......
cant recieve or send.....
I had it working on the Faria rom before i had to reflash.....
all i keep getting is " error syncronizing " everytime i try to hit " send/recieve"
I had the same issue, go under the MMS settings, then goto server, select Cingular MMS or whoever your carrier is, mine wascingular, and then set it to the default and delete the one named default
If there is not other one besides deafault, then you need to ask your provider for your settings and add it.
hope this helps
This might be helpful to others , but i tried it still no worky for me.
stolen from " Jon " on howard forums
Ah! This sorta illustrates the problem. I had mentioned that I couldn't seem to send MMS, although I *could* browse the web via GPRS.
Well...I spent some time on the phone with T-Mobile "PDA Support" and finally have this figured out! There's been talk here about using the two different APN's available to T-Mobile Internet customers for WAP and MMS versus regular website browsing.
When I spoke with T-Mobile PDA Support, I was told a few things:
1) they've had some network problems that aren't 100% resolved that could be messing up our ability to browse the net, consistently get EDGE speeds, or send MMS messages.
2) MMS is supposed to be sent over their WAP gateway, so for this, you should use "wap.voicestream.com" as your APN.
3) Web browsing for full HTML web pages is supposed to be done over their non-protocol-restricted internet gateway, so for this, you should specify "internet2.voicestream.com" as the APN.
I did some experimenting, and it seems that I cannot send MMS when I connect via "internet2.voicestream.com", and I cannot browse the web when I connect via "wap.voicestream.com". But, as the gentleman from T-Mobile PDA Support suggested, when I chose the APN appropriate to the task, I succeeded. I tried this several times with consistent results.
I think I saw some discussion here about manually selecting the GPRS connection each time so you get the right gateway. But with a bit of configuration work up front, you can make this work automatically. Here's how:
The essence of the solution is that you should have TWO different connection setting groups - one for Internet Browsing and email, and one for MMS. Then, you can have the first one automatically invoked when your application tries to connect to the Internet, and you can have the MMS application automatically select the second connection group when it's trying to send an MMS message.
So -- Most, if not all, of you have a connection group named "T-Mobile GPRS". To examine it, click on:
Start / Settings / Connections and then tap the Connections icon. With the Tasks tab selected, you should see two connection groups listed, along with three choices under each one for tasks you can perform.
Under the connection group named "T-Mobile GPRS", click "Manage existing connections" -- you should be on the "Modem" tab -- if not, select it now.
This page shows a table in which you can list various network connections that this connection group can use to send and receive data. Since it seems that the three APNs that we know about are special purpose (one for WAP/MMS, one for Internet, one for VPN), it does NOT make sense to mix them here and let WM5 try to figure out which is best to use -- you will wind up with inconsistent results (i.e., works sometimes, but not others, seemingly at random).
Instead, since this "T-Mobile GPRS" connection group is for Internet browsing, the one and only connection you want to specify here is one that will use the "internet2" APN.
But first, click on the "Proxy Settings" tab below, and just click the box labeled, "This network connects to the Internet", and make sure the other boxes on the pages are blank (no proxy server specified here!). When you're done, select the "Modem" tab again (you might have to minimize the keyboard display at the bottom to see the tabs).
If you don't have a data connection yet that uses the internet2 APN, you can click on "New", then give it a descriptive name (such as "Internet connection"), select "Cellular Line (GPRS)" as the modem, click "Next", and input "internet2.voicestream.com" as the APN, click "Next" again, leave the user name, password and domain all blank and click "finish".
Click "ok" at the top a couple of times and you should be done with the connection group that gets you to the Internet.
Now - we'll create a separate connection group for MMS:
Go back into "Start / Settings / Connections" and tap the "Connections" icon again. You're back at the "Connections" screen that lists your two most recently defined "connection groups" -- the top one should be "T-Mobile GPRS" since we just worked on it. Click on "Add a new modem connection". Even though this line appears under "T-Mobile GPRS", you'll actually be creating a new and separate connection group.
You'll see a screen entitled, "Make a New Connection". Give it a meaningful name -- I chose "WAP connection". Select "Cellular Line (GPRS)" as the modem, and click "Next". This time, under Access Point Name, specify "wap.voicestream.com". Click next and make sure on the "My Connection" screen that user, password and domain are blank, then click "Finish".
You will now have separate connection groups for Internet Access and for MMS tranmission.
The next step is what makes this work automatically. Close all the windows until you're at the "today" screen again. Click "Start" and then "Messaging". If you don't see "MMS" at the top left of the screen, click the "Menu" button at the lower right, click on "Switch Accounts" and select "MMS".
Click "Menu" again, and then click "MMS Configuration...". You'll see three tabs: "Preferences", "Servers" and "About".
The preferences tab has non-critical choices that you should set to meet your own needs.
On the Servers tab, you should see a single server listed, "T-Mobile MMS" -- this was installed by one of the T-Mobile customizations when you first booted up your MDA. Click on this , and you'll see a screen that details the configurat ion of this server. Here's what you want in the config:
Server Name: non-critical, T-Mobile named it, "T-Mobile MMS", so you should probably leave it at that.
Gateway: 216.155.165.50
Port Number: 8080
Server address: http://215.155.174.84/servlets/mms
...and HERE is where we tell it to automatically switch to our network connection that was set up for MMS:
Where it says, "Connect via:", the default that T-Mobile put in was your old "T-Mobile GPRS" connection. Instead, I clicked the drop-down arrow and selected the new connection that we created way up above that references the "wap.voicestream.com" APN, called something like "MMS Connection".
Sending size limitation as locked at 292k. WAP Version defaults to 2.0, but you can drop it down to 1.2 if you have some reason to do this (I don't).
Once this is all set right, click "OK", and "ok" your way back out of the messaging application.
Now you're ready for a test:
There are many way to initiate an MMS. However you do it, when it starts up, you should see it connecting to GPRS via your "MMS Connection", it will then send your MMS and disconnect from GPRS again after a bit.
Open up PIE again and select a website, and this time you'll see GPRS connecting via your first connection group -- the one that uses "internet2.voicestream.com" as the APN.
You can go back and forth several times -- this setup will select the correct network connection group each time, and work.
The ONLY issue I've seen with this is the following:
If your GPRS connection for one type of activity is still connected when you try launching the other service, it doesn't seem smart enough to force the old connection to disconnect first. So...if your old connection hasn't time out yet, you may have to click on the "G" icon (top of your today screen) and select "disconnect" before starting your other activity. But that's it -- aside from this, all the APN switching is automatic -- and works perfectly.
Click to expand...
Click to collapse
ok now im able to send but when it gets to 99% i get a message
" gateway + timeout "
and the message isnt sent
Data Cab
Maybe this is the post you are looking for?
Tmo MMS fix from this thread Receiving TINY Picture Messages!
I have found google search is the best way to search xda-developers.
Just type your search item followed by
site:xda-developers.com
Exp. [tmo mms cabs site:xda-developers.com]
Peace
sYnOnYx said:
ok now im able to send but when it gets to 99% i get a message
" gateway + timeout "
and the message isnt sent
Click to expand...
Click to collapse
sounds like what ever your server settings are, your gateway setting is wrong.
gdribot said:
Maybe this is the post you are looking for?
Tmo MMS fix from this thread Receiving TINY Picture Messages!
I have found google search is the best way to search xda-developers.
Just type your search item followed by
site:xda-developers.com
Exp. [tmo mms cabs site:xda-developers.com]
Peace
Click to expand...
Click to collapse
Ive tried it 2x already and no worky.......
and now im back to " error syncronizing "
*siigh*
Now its connecting up again , and it connects to (edge) Tmo MMS
but it gets to 66% sent on the status and i get
" next hop connection failed "
Someone just texed me and said " nice pic " so i guess it worked ??
not holding my breath just yet, but praying !
*sigh* *arrrrrrrrrrrrrrrrrrrrrrrgggggg*
now its just connects and disconnects.........
Here are my settings tell me if something is wrong :
Under my MMS configuration ( found from the messaging menu )
Servers :
Sever name : T-mobile MMS
Gateway : 216.155.165.50
Port number : 8080
Sever Address : Http://215.155.174.84/servlets/mms
Connect VIA : T-mobile MMS
And
Settings > Connections > connections Icon
Tmobile MMS then under " manage existing connections "
Name : T-mobile MMS
Select a modem : Cellular line (GPRS)
Access Point name : wap.voicestream.com
Username : blank ( ive tried imputting tmobile in there and nothing still )
password: blank ( ive tried imputting tmobile in there and nothing still )
domain : blank
In the advanced tab under TCP/IP :" use server IP address is selected " and
nothing else is.
under servers on the advanced tab " use server-assigned addresses " is only selected.
any clues ?
back to the "Gateway+timeout" error.... sigh...
i dont know what the hell i did , but its sending messages now.........
still havent recieved one tho.
i think im gonna have to do a writeup tho.
Do you use wifi? When wifi is on my MMS doesn't work.
Did you ever figure out what was happening. I'm having a similar problem. As far as I can tell all the setting you listed above are correct, and I have mine set the same. When I try to send a message it hangs at 87% and never completes. Once it ran up to 99% then I got the "Gateway Timeout" error.
What version of the ARCSoft MMS client are you using?
I cannot get it to send or connect at all unless I use one of the CABs for the settings floating around - then it works, but that causes other NASTY side effects on WM6.
Just the one that came with the rom that I loaded, [02/Nov/2007] TNT.1933, ArcSoft 4.2.8.1 with plug-in and full features. The settings seem to connect, the message just won't complete sending.
I'm not able to get it to connect unless I use the T-Mobile CAB (manually configuring does NOT work) and that breaks data connections when on sync.
I can not beg, borrow or steal O2 to get settings for my Palm Treo 750 (windows mobile 5) to get on the internet! It is unlocked. I have tried various wap and password settings that I have found from them and online.
I have called O2 tech support which is really unimpressive because it seems they simply will not let you go up the ladder of support to get to someone that can answer the problem. I have been on palm.com website using online live support and palm says O2 must give the settings. O2 curiously tells me Palm must give me the settings. Anyone have any experience with this and know the settings? Know where to look? Me like you long time if you can help out.
thanks
I can give you my setting and it is not O2
You can ask O2 for the right setting.
and here it is:
1. Start, Settings, Connections, and then tap the Connections Icon
2. Under "My Work Network" tap Add a New Modem Connection
3. Name it Picture Messaging and under Select a modem select (GPRS,3G)
4. Under Access Point Name type: uwap.orange.co.il
5. Username, Password, and Domain is left blank and then click Finish
6. Now, go into Proxy Settings and check "This network connects to the Internet" and check "This network uses a proxy server to connect to the internet"
7. Under the Proxy Server box type: 192.118.11.55
8. Tap the advanced button and tap on the HTTP line. Make sure the HTTP settings shows 192.118.11.55:8080. If not, change it.
9. Click the OK button a few times to get out of the settings completely.
10.Now go to Start, Messaging, Menu, then Options, Advance, then Click Manual, and then the Edit button
11. Message center number +97254120032
12. Email center number is 500
13. MMS gateway address is 192.118.11.55:8080
14. MMS URL is http://192.168.220.15/servlets/mms
15. Finally under Network Profile select: My Work Network and then click ok.
Well, I hope it will help you...
Telecom New Zealand has recently launced its "new" mobile network - WCDMA on 850MHz (it was a the rather antiquanted CDMA system prior!). Their range of "new" phones was nothing spectacular really and nothing much else worldwide appealed to me more than the X7510, so I duely purchased one from the UK.
When the SIM card was installed the unit come up with the following message:-
The Operator does not exist in the database. Please contact your Operator for the connections settings.
[Intrestingly enough, Vodafone NZ is in the database, even although the X7510 is not sold in NZ - but I digress!]
However the phone function and SMS appear to be working well, apart from the fact that it refuses to acknowledge the NZ Telecom Voicemail number. I get a good solid H in the Quick Menu Bar.
The data connection refuses to work at all though.
I have contacted "the Operator", but they are not all that interested in helping me as the X7510 is not a phone we support and while they've helped a little bit, the several HelpDesk Operators I've tried, all seem to end up with the same conclusion that everything the phone needs to know about the network and connection is on the SIM card.
When I open the SIM Manager, I can "see" some of the data there. (e.g. such as the Voicemail Number, but Voicemail on the phone Speed Dial is blank - no number stored). And when I try and connect to the Internet (using the number that Telecom provided verbally) it keeps asking for more Connections Settings, which I am told, there aren't any more to enter - it's all on the SIM!
It appears to me that the phone is trying to "capture" the Operator's Settings via radio rather than obtain it from the SIM!
Is there a way I can override the radio search function and get the PDA to "look" at the SIM card? Or maybe try any other method to obtain a data connection.
Any advice appreciated.
Cheers, Greg
Model No. ATHE400
ROM Version: 3.27.405.3
Protocol Version: 32.91.7020.20H
ExtROM Version: 3.27.405.104
I'm not too up on this, but I think your X7510 is NOT compatible with the TNZ system. Telstra use a very unusual hybrid of 850/2100 connections where most operators use 850/1900 or 2100 only. One is for upstream and the other for downstream where there are 2 figures.
Although it does support both 850 and 2100Mhz, they are on different frequency bands, so you could have the 850/1900 working OK, but not 850/2100.
What it means in practice is that whichever band you select, you will only get upstream or downstream UMTS connections, not both together. This may be why you see the 'H' but can't connect. In practice, you may only be able to use this phone on the slow GSM network.
Some of the other stuff is setup based, and some info you have been given is simply wrong!
To get the SMS and Voicemail number set, start the phone dialler, and go to Menu/Options/Services then scroll to the bottom setting in the window (VM and SMS) and tap it to highlight, then Get Settings. You may need to manually enter the VM access number you normally dial. Do 'Save to Network' and they should be OK.
For data access, you do not enter any phone numbers- you need to configure the setting as 'Cellular Modem GSM/3G' then enter the Access Point (APN) and any password and username.
It seems Telstra are cagey about publishing the connection parameters but I found this one:
GPRS APN: - telstra.internet
Username: - {blank}
Password: - {blank}
DNS: - 139.130.4.4, 203.50.170.2
As I suspect though, you may only be able to get GSM, not 3G/UMTS
NeilM said:
To get the SMS and Voicemail number set, start the phone dialler, and go to Menu/Options/Services then scroll to the bottom setting in the window (VM and SMS) and tap it to highlight, then Get Settings. You may need to manually enter the VM access number you normally dial. Do 'Save to Network' and they should be OK.
For data access, you do not enter any phone numbers- you need to configure the setting as 'Cellular Modem GSM/3G' then enter the Access Point (APN) and any password and username.
Click to expand...
Click to collapse
Neil,
You are a Gem! Okay, the first part didn't work, but I can enter the Voicemail as Speed Dial #2 or use the Voice Dial on the Parrot BT; so no real biggy that the X7510 simply will not accept the Telecom Voicemail number.
But I did hit paydirt with your data access suggestion and that was the one that was really important for e-mails and Internet access (as there aren't too many Wi-Fi Hot Spots in sparsely populated New Zealand!!)
Thanks so much for your prompt and excellent response.
Regards,
Greg
You're welcome!
Presumably you are only getting GSM speeds for your email and web access? Or do Tesltra do something different with their band splits to allow full 3G access?
It may be interesting to go to DSL Reports when you have a good signal and see what speed you are getting. You might have to repeat the test with a larger file than the default, but you'll get the correct prompts.
GSM will give you from 25 to about 100kbps (GPRS or Edge), 3G will give up to 300kbps and HSDPA can give up to 2Mbps
I don't know if you can do anything about the incorrect speed dial 1, but at least you have a workaround. Are you sure you manually entered the Voicemail number in the VM box in Options/Services/SMS and Voicemail> Get Settings ? I've just tried this with my X7510 and after editing the VM number, then hitting 'OK' it commits the change to Speed Dial 1 correctly.
[Edit. I can alter my Speed Dial 1 number by opening the Dialler then tapping 'Speed Dial', highlighting SD1 then Menu/Edit which opens the settings screen. Scroll to the bottom of the list to select Voicemail and Text Messages then Get Settings. Manually enter your voicemail access number then tap 'OK' which send the settings to the network and commits the change to SpeedDial 1. If that doesn't work, it may suggest Telstra are blocking the ability to change. ]
Once again, thanks for the prompt reply.
On that speedtest link you gave me I got: - 483, 489 & 319 kbps. This is off the local tower which is a good 20 kms from the city. I'll try in the CBD tomorrow and see what I get.
I had aready tried your suggested methods for locking in the Voicemail number, but to no avail. On my X7510 it's called Voicemail and Text Messages and when you highlight and then Get Settings, it always shows a number for the Text Message Service, but a BIG blank for the Voice Mail!!
Intersting comment you made about the Service Provider possibly blocking the ability to change?? If they are, lil' old me ain't going to get them to change that!
b.t.w. it's Telecom, not Telstra (who although here in NZ, are not a big mobile player like they are in Ausssie). I would guess that in NZ, Telecom has about 45% market share and Vodafone likewise.
I'll be in touch on best speed as at this stage, I appear to be somewhere between 3G and HSDPA?
Cheers,
Greg
ok- your figures are showing a pretty good connection speed so you are definitely in the HSDPA zone!
With regard to the blank box for the VM number: have you actually tried typing your VM number into the box then hitting ok?
Neil,
Yes I have tried typing in the Voicemail number directly under Phone Settings. When I hit OK, it says "Sending new settings to Network" and then comes back with "Cannot Save your changes"
On the speed - I have just picked up the "new" USB data card (for use on the same HSPDA Network) for my laptop and given that a try - wow! Download 6,485 kbs - Upload 1,445 - that's 1.5 x times the speed of my Office copper-wire broadband system. Telecom did promise some pretty impressive speeds and they are delivering (by NZ standards anyway).
I actually think your first summation of the this NZ Network being on 850/2100 (and not compatible with setup on X7510) might be correct Neil as about 545 kbs is the best I can achieve on the X7510. Hey, I can live with that, the other features of the X7510 make up for that and the laptop is never far away if I want to get some real speed!!!
Cheers,
Greg
Hi to ALL,
I got a Treo 750 AT&T from a friend who got back from the U.S...Am now in the Philippines and am using a local network (SMART). I am having a problem however in sending MMS files. everytime i try, there is a prompt which says, "connecting to AT&T...GPRS and 3G... and then the MMS stays in the outbox folder..this happens everytime i try to send an MMS. It won't access to the Internet explorer either...the only thuing I can use is sending text messages...the rest of the functions won't work. I am confused now as to how am I gonna use my treo phone to its maximum features.. I hope somenoe can help me on this...
Thank you.
It seems your phone is trying to access Internet using connection settings for previous US operator. Did you make all the settings for your local network (Start > Settings > Connections > etc.)?
a guide how to do it
1. Start, Settings, Connections, and then tap the Connections Icon
2. Under "My Work Network" tap Add a New Modem Connection
3. Name it Picture Messaging and under Select a modem select (GPRS,3G)
4. Under Access Point Name type: ____________ (ask your cell company)
5. Username, Password, and Domain is left blank and then click Finish
6. Now, go into Proxy Settings and check "This network connects to the Internet" and check "This network uses a proxy server to connect to the internet"
7. Under the Proxy Server box type: _________ (ask your cell company)
8. Tap the advanced button and tap on the HTTP line. Make sure the HTTP settings shows __________ (ask your cell company)
9. Click the OK button a few times to get out of the settings completely.
10.Now go to Start, Messaging, Menu, then Options, Advance, then Click Manual, and then the Edit button
11. Message center number _________ (ask your cell company)
12. Email center number is _____ (ask your cell company)
13. MMS gateway address is ___________ (ask your cell company)
14. MMS URL is http://xxx.xxx.xxx.xxx/servlets/mms (ask your cell company)
15. Finally under Network Profile select: My Work Network and then click ok.
Thank you very much for sending me this procedure to correct the setting of my mobile phone. I will coordinate with my Local network here in the Phils. to supply the needed settings.
Best regards,
Abrille
Dear All,
I have followed the instructions that you have given to me but still I couldn't access and/or browse the internet as well as receiving MMS format files. I tried to access and view some threads and I happened to see an email thread that gives an instruction on how to Re-flash/Unbrand a Palm Treo 750... I would like to ask your expertise Sirs if this is the next possible way or solution to solve the problem with my Treo 750? I hope someone can help me on this...thank you and more power to all.
Abrille
To access internet via Internet Explorer, you need the correct GPRS/WAP settings to tell it to use the right APN.
Try the settings listed here:
http://smart.com.ph/corporate/support/FAQs/GPRS+and+MMS+settings.htm
To set up a new GPRS connection profile use this:
http://www.microsoft.com/windowsmob...-cellular-grps-internet-connection-touch.aspx