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FIXED - ActiveSync not working via USB on WM6 Wizards

This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.

hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?

Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.

i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble

us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.

THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM

us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?

us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.

I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.

Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.

a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.

Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.

Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.

I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance

My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.

No file ActiveSyncMode.cab !
Help

No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe

would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.

ActiveSync is getting me angry..

Everytime I hooked my kaiser into my laptop, ActiveSync starts up, even though I have unchecked "open activesync when my device connects"
Then, every few minutes, it just starts syncing things when it doesnt need to. I wouldnt care, but fors ome reason it's really slow and chokes my kaiser while I am working on it
Am I missing some secret settings somewhere that make everythign MANUAL. MANUAL ActiveSync starting, and MANUAL syncing.

you can uncheck connect using usb that will disable the auto connect other than that you can configure it to sync just whatever you need (i.e like just favorites or just task ect. )and not everything..hope that help

briggs81 said:
Everytime I hooked my kaiser into my laptop, ActiveSync starts up, even though I have unchecked "open activesync when my device connects"
Then, every few minutes, it just starts syncing things when it doesnt need to. I wouldnt care, but fors ome reason it's really slow and chokes my kaiser while I am working on it
Am I missing some secret settings somewhere that make everythign MANUAL. MANUAL ActiveSync starting, and MANUAL syncing.
Click to expand...
Click to collapse
On your PPC, go to the program list, tap ActiveSync, tap menu at the bottom, follow screenshots below in order.

I will give that a try, thank you

Hmm actually im not using an exchange server, just syncing to my laptop. there is nos erver to configure,i can add one, but i dont know if i need to do taht.
I remember awhile ago I use to be able to hook up my pda to my laptop and activesync would not start unless i opened it, and ifi wanted to sync any files/outlook data/whatever i set it up so it would do it when there were changes, not just every few minutes.
I'm upgradign to Vista next week so hopefully the built in mobile device thing will be better then this.

under connectionsettings you can choose.
"Open AS when device is connected" or you disable it.
I guess that should do the trick.
Maybe it only synchrosises then in background. don´t remember anymore. and for the moment i cannot try.
hope that helps

yeah i have that option disabled so dont know why it keeps opening. ah well.

briggs81 said:
Hmm actually im not using an exchange server, just syncing to my laptop. there is nos erver to configure,i can add one, but i dont know if i need to do taht.
I remember awhile ago I use to be able to hook up my pda to my laptop and activesync would not start unless i opened it, and ifi wanted to sync any files/outlook data/whatever i set it up so it would do it when there were changes, not just every few minutes.
I'm upgradign to Vista next week so hopefully the built in mobile device thing will be better then this.
Click to expand...
Click to collapse
If you followed my screenshot, you'll see the word "fake" as the server name, domain, and password. Uncheck all the data... tasks, email, etc.

hehe i did notice it. but im not sure why activesync is looking for exchange server stuf when i have nothing set up for it. seems a lttle odd i should set up something for it to additionally check. though i suppose id its going to check no matter what this might help . havnt had a chance to try it yet.

Well, none of the "proposed" solutions (fake Exchange Server, registry tweak etc.) worked for me... So, I figured this should do it: just create 2 shortcuts on your desktop -- one for killing the ActiveSync process and the other for starting it back again
Of course, what's most important for me is that while the AS process is dead these are still working:
- data connection over the USB
- power connection over the USB
Here's what your shortcuts should have...
1. for killing it:
Code:
Target:
C:\Windows\System32\taskkill.exe /IM wmdc.exe /T /F
Start in:
C:\Windows\system32
2. for starting it
Code:
Target:
C:\Windows\WindowsMobile\wmdc.exe
Start in:
C:\Windows\WindowsMobile
Of course, what I must mention is that this is only configured for (and tested on) Vista (edit: pre-SP1!) and Kaiser.

Thank you my man! Looks good.
I just upgraded to Vista and it hasnt been to bad lately, at least i havnt noticed it yet.
But, it is still connecting when i tell it not to, so i will try this out.

VipSaran said:
Well, none of the "proposed" solutions (fake Exchange Server, registry tweak etc.) worked for me... So, I figured this should do it: just create 2 shortcuts on your desktop -- one for killing the ActiveSync process and the other for starting it back again
Of course, what's most important for me is that while the AS process is dead these are still working:
- data connection over the USB
- power connection over the USB
Here's what your shortcuts should have...
1. for killing it:
Code:
Target:
C:\Windows\System32\taskkill.exe /IM wmdc.exe /T /F
Start in:
C:\Windows\system32
2. for starting it
Code:
Target:
C:\Windows\WindowsMobile\wmdc.exe
Start in:
C:\Windows\WindowsMobile
Of course, what I must mention is that this is only configured for (and tested on) Vista (edit: pre-SP1!) and Kaiser.
Click to expand...
Click to collapse
A slight change for the above shortcuts is needed after the Service Pack 1 (for Vista) has been applied:
1. for killing it:
Code:
Target:
C:\Windows\System32\taskkill.exe /IM mobsync.exe /T /F
Start in:
C:\Windows\system32
2. for starting it
Code:
Target:
C:\Windows\System32\mobsync.exe
Start in:
C:\Windows\System32

Windows Mobile Device Centre problem!

Evening all - not sure exactly where I should ask this, so will try here
For some reason, everytime I try to sync to my PC, WMDC has started displaying the Add/Remove programs prompt whenever I connect.
I have tried uninstalling WMDC and a hard reset of the device, but it makes no difference and it keeps doing it.
I normally don't install anything on the device using WMDC Add/Remove so no sure why it keeps asking - it was working okay for months and just started this over the weekend.
Does anyone know if there is a "queue" or "file" or registry key that WMDC looks for to denote it needs to run Add/Remove programs when a device connects?
Cheers
Merlin

New way to flash a ROM in Vista?

Hey all. I realize I am posting this at the risk of being flamed. I searched and I didn't see anything that offered my method of flashing a Windows Mobile ROM using Windows Vista, which actually surprises me. I have Windows Vista Home Premium 64-bit and I have found an easy way to flash ROMs in Windows Vista. I could go into great detail how M$ changed the Windows Mobile connection to sudo network connection in order to create a more secure and manageable product, but instead I'm just going to get straight to how I did it and let the flaming chips fall where they may.
1. Disable UAC. This is very simple. Run MSConfig.exe and select the tools tab. Choose disable UAC. Reboot for the settings to take effect. I could go in to how I don't like being a human firewall for M$, but I digress
2. Install Windows Mobile Device Center 6.1. Click the "skip overview and jump to the download link". Read on if you like, but here is the link. http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx#download
Choose the right language and install.
3. Disable the sudo-network connection I mentioned earlier. Do this by going to Start/Settings on the Windows Mobile device and find the USB to PC icon and uncheck the “Enable advanced network functionality” checkbox. This will be under the “System” or the “Connections” tab, depending on the ROM you use. This causes your device to register as a USB connection rather than as a network adapter with Windows.
4. Connect the device to your Windows Vista machine and allow the drivers to install. Open Windows Mobile Device Center and establish a connection. You can choose the “Connect without setting up your device” option if you don’t already have a profile. This is like choosing cancel on Windows XP during the connection wizard dialog.
5. Now that your device is connected, you can flash your phone as you would on a Windows XP machine. Note that when you flash with a new ROM the default settings will require that you follow this procedure again if you wish to flash your device from Windows Vista.
I hope this helps someone. I discovered this on a hunch that Windows Firewall and UAC are the culprits with flashing your device on Windows Vista x64. This worked for me. I hope it helps others. I haven’t tested to the contrary, I just stopped testing when this worked. I’m sure someone more diligent that myself, can confirm or deny my suspicions.
Thanks,
JaMMy

I have never had a problem with vista. i disabled uac, but that is all that i had to do for flashing to work perfectly.

I haven't even disabled UAC. Just need to run the rom update in admin mode (which it prompts you for anyway). Never had a problem.

how do i disable the UAC?
dear senior,
i am the first to touch the pda phone. i got headache about flashing the rom in my tytn, and i have try the step to get the latest active sync for my vista but still cannot flash the rom and keep coming out the error connection problem. would u pls give me some tip do the flashing work. and how to i disable the UAC?

msconfig > tools > disable (UAC)

I've been flashing with Vista Ultimate x64 for almost 2 years now. I simple click the .exe, and off it goes.
I have made 0 system changes. UAC is on, AntiVirus is on, Firewall is on, etc...

NotATreoFan said:
I've been flashing with Vista Ultimate x64 for almost 2 years now. I simple click the .exe, and off it goes.
I have made 0 system changes. UAC is on, AntiVirus is on, Firewall is on, etc...
Click to expand...
Click to collapse
Me too. Operation on XP and Vista exactly the same.

and for the record. i wouldn't disable uac. what i do suggest is put the phone in bootloader mode then plug it into the computer. let it realize the device in bootloader mode then load up the driver. then you may try the flash. uac is your friend! leave it alone.

update
stoutseun said:
Me too. Operation on XP and Vista exactly the same.
Click to expand...
Click to collapse
windows vista provided all the update needed to revert back to similar active sync setting for xp so if your update are off then you will have trouble also if you manually up dated your system with vista you may need to manually install the upgrades for your system that is similar most vista update do not recongize certain system that are not commercial for instance ibuypower systems etc..... and some older version of acer formaly known as e-machines...
my acer laptop with windows vista work out of the box flashing although sometime i have to reboot my system after certain flashes
but my dell desktop manually update vista 64 works with out a hitch

Activesync connection wizard will not start

Hello all... I'm a total newbie to Windows Mobile and this site. Hopefully I've found the right place to post this. I have Win XP SP2 with activesync 4.5 and HTC touch pro (att fuze). My device connects to the PC fine but ONLY as a guest (tried this with someone else's device as well, same issue). I plugged my device into my co-workwer's PC and the got the option to set up a sync partnership. This option has never appeared on my PC. I've deleted/reinstalled activesync multiple times and tried other suggestions found here (checking & unchecking "advanced network functioality" and "ask about connection type" in USB to PC settings on the device). Prior to all of this I had software called Intelatrac installed on my PC. This is a "task tracking" program which uses activesync to connect to a Windows Mobile PDA device. I don't use this software in my current job so I uninstalled it. Somthing in the Intelatrac/Active sync set up is possibly the issue. I've connencted multiple devices to my PC and to another PC which has Intelatrac. NEVER is there an option to set up a partnership. Only guest connections automatically occur. All menu options in activesync except for "connection settings" are "grayed out" ("Syncronize", "Mobile Device", "Delete Moblie Device"). Any ideas what to look for? I have tried my IT department for the past month but have yet to find anyone who has a clue. Sorry for the long description.

djzentz said:
Hello all... I'm a total newbie to Windows Mobile and this site. Hopefully I've found the right place to post this. I have Win XP SP2 with activesync 4.5 and HTC touch pro (att fuze). My device connects to the PC fine but ONLY as a guest (tried this with someone else's device as well, same issue). I plugged my device into my co-workwer's PC and the got the option to set up a sync partnership. This option has never appeared on my PC. I've deleted/reinstalled activesync multiple times and tried other suggestions found here (checking & unchecking "advanced network functioality" and "ask about connection type" in USB to PC settings on the device). Prior to all of this I had software called Intelatrac installed on my PC. This is a "task tracking" program which uses activesync to connect to a Windows Mobile PDA device. I don't use this software in my current job so I uninstalled it. Somthing in the Intelatrac/Active sync set up is possibly the issue. I've connencted multiple devices to my PC and to another PC which has Intelatrac. NEVER is there an option to set up a partnership. Only guest connections automatically occur. All menu options in activesync except for "connection settings" are "grayed out" ("Syncronize", "Mobile Device", "Delete Moblie Device"). Any ideas what to look for? I have tried my IT department for the past month but have yet to find anyone who has a clue. Sorry for the long description.
Click to expand...
Click to collapse
Actually, long descriptions are best to identify problems
This is just a suggestion, but maybe this Intelatrac software left something in the registry that is being used by ActiveSync. My advise to you would be to first uninstall ActiveSync and then look for entries for this program in the registry and delete them if you find them. You could use autoruns to see if there are any processes/dll loading that shouldn't be there in the first place as well. Hope this helps...

Thanks for the reply... a problem with something left in the registry is exactly what I thought might be the problem. This being my PC at work, I don't have authorization to even look at the registry let alone edit it. Only our IT "help" desk group can don that . Through unofficial channels I got access and found that there are at least 20 references to "Intelatrac" left in the registry. If I can ever get these folks to look at the problem I'll report on the results. Thanks again!