Activesync connection wizard will not start - General Questions and Answers

Hello all... I'm a total newbie to Windows Mobile and this site. Hopefully I've found the right place to post this. I have Win XP SP2 with activesync 4.5 and HTC touch pro (att fuze). My device connects to the PC fine but ONLY as a guest (tried this with someone else's device as well, same issue). I plugged my device into my co-workwer's PC and the got the option to set up a sync partnership. This option has never appeared on my PC. I've deleted/reinstalled activesync multiple times and tried other suggestions found here (checking & unchecking "advanced network functioality" and "ask about connection type" in USB to PC settings on the device). Prior to all of this I had software called Intelatrac installed on my PC. This is a "task tracking" program which uses activesync to connect to a Windows Mobile PDA device. I don't use this software in my current job so I uninstalled it. Somthing in the Intelatrac/Active sync set up is possibly the issue. I've connencted multiple devices to my PC and to another PC which has Intelatrac. NEVER is there an option to set up a partnership. Only guest connections automatically occur. All menu options in activesync except for "connection settings" are "grayed out" ("Syncronize", "Mobile Device", "Delete Moblie Device"). Any ideas what to look for? I have tried my IT department for the past month but have yet to find anyone who has a clue. Sorry for the long description.

djzentz said:
Hello all... I'm a total newbie to Windows Mobile and this site. Hopefully I've found the right place to post this. I have Win XP SP2 with activesync 4.5 and HTC touch pro (att fuze). My device connects to the PC fine but ONLY as a guest (tried this with someone else's device as well, same issue). I plugged my device into my co-workwer's PC and the got the option to set up a sync partnership. This option has never appeared on my PC. I've deleted/reinstalled activesync multiple times and tried other suggestions found here (checking & unchecking "advanced network functioality" and "ask about connection type" in USB to PC settings on the device). Prior to all of this I had software called Intelatrac installed on my PC. This is a "task tracking" program which uses activesync to connect to a Windows Mobile PDA device. I don't use this software in my current job so I uninstalled it. Somthing in the Intelatrac/Active sync set up is possibly the issue. I've connencted multiple devices to my PC and to another PC which has Intelatrac. NEVER is there an option to set up a partnership. Only guest connections automatically occur. All menu options in activesync except for "connection settings" are "grayed out" ("Syncronize", "Mobile Device", "Delete Moblie Device"). Any ideas what to look for? I have tried my IT department for the past month but have yet to find anyone who has a clue. Sorry for the long description.
Click to expand...
Click to collapse
Actually, long descriptions are best to identify problems
This is just a suggestion, but maybe this Intelatrac software left something in the registry that is being used by ActiveSync. My advise to you would be to first uninstall ActiveSync and then look for entries for this program in the registry and delete them if you find them. You could use autoruns to see if there are any processes/dll loading that shouldn't be there in the first place as well. Hope this helps...

Thanks for the reply... a problem with something left in the registry is exactly what I thought might be the problem. This being my PC at work, I don't have authorization to even look at the registry let alone edit it. Only our IT "help" desk group can don that . Through unofficial channels I got access and found that there are at least 20 references to "Intelatrac" left in the registry. If I can ever get these folks to look at the problem I'll report on the results. Thanks again!

Related

Activesync problem

Lately, when I connect my Asus P525 to my PC or my laptop to Activesync, the following error message always come out:
"Synchronization cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop computer."
I have tried to reconnect and soft reset my device and still the error comes out. I have also deleted all partnerships in both the PCs and my device and still same error.
Can anyone help my out on this?
i have the same problem with my tmobile mda. started with activesync 4.1 and even the new 4.5. only way i found to solve this is to completely unistall AS then go the AS directory and delete all the trash left behind in the install (do not delete any app folders in there).
reboot
reinstall AS
reboot
plug in device. yay!
stops working again....rinse and repeat.
yea. its a lame workaround but there you have it.
Thanks wergeld, I will try your suggestion ASAP!
I tried the above steps to no avail. Did it twice.
try doing a soft reset if you can of the asus then retry. all i know is that activesync is touchy. if you are using a usb connection make sure it is not going through a hub. just straight out the usb port on computer to usb in on the device.
this is something i have run across a lot. even on un-modded rom phones. right now mine is giving up the ghost while installing the "updated usb drivers" sucky. but its one of those things where you just bang on it till it works.
Ok, will try again. Thanks.
Tried to soft reset the device, uninstalled AS, deleted files in AS folder, reboot, installed AS, reboot, synch, same problem.
hrmm. i am sorry. i am at a loss for this one. i know AS is tricky but i have no other ideas on this. anyone else want to take a shot?
I would like to try to hard reset my device, but since I can't use AS, how can I restore my appointments and contacts after a hard reset?
assuming you had a relationship on your computer before you can re-sync it if you can get AS to work. do not try the hard reset yet.
did some more looking. and found this site: AS 4 FAQ
a helpful one was the fixmapi.exe step.
try all of these first then hard reset as a last resort.
the more i deal with AS the more i look at my SuSE machine with love.
"synchronization could not be completed. Try again later"; "Ondersteuningscode: 8007
OK This is a pain. i've got simmilar problems.
Over the weekend i upgraded to faria wm6 (http://forum.xda-developers.com/showthread.php?t=297762) which forced my to go to active sync 4.5.
Here the fun starts .....
I have a desktop Medion and a laptop Dell D800. The Desktop is connected to my router via cable and the Laptop via wireless.
On both PC's internet works without problems. Before upgrading i could connect via usb to both machines and sync to my office exchange server.
Now, Activesync over usb connecting to either PC fails with the message:
"synchronization could not be completed. Try again later"
"Ondersteuningscode: 80072f7d"
If however i disable all "exchange synchronisation" items as agenda, tasks etc and limit to say favorites. Then AS completes sussesfully.
To add to the confusion. If i sync using WiFi or GPRS via my QTec directly i can sync just fine to exchange. Pushmail works.
I just cant get it to work via usb which i prefer since WiFi drains the battery and GPRS is expensive.
Solutions tried include:
* Uninstalling AS (both dutch and or Englich)
* Deleting all leftovers files from in the
"C:\Program Files\Microsoft ActiveSync" directory
* Cleaning the registry for leftovers
* Re-installing AS4.5 (both dutch and or Englich)
* removing and restoring sync partnerships
* Running the AS diagnostics (which report NO errors).
* emptying the exchange server files.
cleaning agenda, tasks, adresses, trash,
to have a empty exchange server
(of course i made a backup so i could restore afterwards)
I've googled but found nothing that helps.
I'm at a halt here, anybody any suggestions
You didn't mention what Operating System you're running on your computer and whether you're running any firewall software on your computer.
The newer versions of ActiveSync actually establish a network connection to sync. Quite a few of the Firewall programs have issues with this since it creates ports they don't know what to do with. You can avoid firewall problems by adding ActiveSync to the "allowed" programs list. Doing so will enable ActiveSync to create the ports it needs to sync, etc.
What you may be able to do in order to test whether it's your firewall is disable your firewall temporarily and then connect your device to the USB cable and see whether it syncs properly.
If you're running Windows XP SP2, the Windows Firewall is enabled by default and can be disabled by going to Start -> Control Panel -> Security Center and then clicking on the option to "Manage security settings for: Windows Firewall".
I hope this helps.
i am not familiar with exchange server or pushmail so i cannot help there. make sure you reboot each time you uninstall AS.
as for the firewall deal. i do not run one (oh nos!) on my pc that i connect to with AS since i am behind a heavy duty one on my router and i still have connection issues that force me to do the uninstall/reinstall dance. but i have never not been able to solve the issue with the dance.
Dwimmerlaik said:
You can avoid firewall problems by adding ActiveSync to the "allowed" programs list. Doing so will enable ActiveSync to create the ports it needs to sync, etc.
Click to expand...
Click to collapse
THANKS this is getting ME somewhere i run NOD32 as antivirus on my desktop. If i turn of the IMON (internet monitoring) then sync goes fine.
Since active sync was already registred for maximum compatibility (which did not help) i added the address of my exchange server to the "maximal compatibility" list of servers. This does not help me either. Also disabling all "http protection" does not help.
Off to see what i can do without turning IMON totally off.
wergeld said:
assuming you had a relationship on your computer before you can re-sync it if you can get AS to work. do not try the hard reset yet.
did some more looking. and found this site: AS 4 FAQ
a helpful one was the fixmapi.exe step.
try all of these first then hard reset as a last resort.
the more i deal with AS the more i look at my SuSE machine with love.
Click to expand...
Click to collapse
The site doesn't have the remedy for the error that I have.
I also disabled my Firewall, and still got the same error message.
Now, I would really like to do a hard reset, but don't know how to backup my contacts and appointments.
Got the same problem today. Last successful sync was on March 27th. I deleted all partnerships, repaired my Outlook-db, cleaned all ActiveSync-entries regarding partnerships in the registry of my Universal AND on my PC. I now disabled NOD32's IMON to see whether AS works again after a reboot.
Damn ActiveSync...
Cheers,
-mARKUS
UPDATE: Disabling IMON didn't bring me any further. ActiveSync get's the Universal's name, then comes the "Retrieving settings..." and suddenly it breaks with the stupid "Synchronization cannot be completed successfully..." message.
WCESMgr.log shows following:
04/01/2007 19:55:34.351 Creating new partnership for device 0x0 (WM_mbirth, PocketPC).
04/01/2007 19:55:39.759 p(3044) t(3564) TraceToFile -> ERROR in CConfigMgr::GetConfig : hr = 0x80004005 - cfgmgr.cpp(318)
04/01/2007 19:55:39.759 p(3044) t(3564) TraceToFile -> ERROR in CDataSourceCol::_QueryDevice : hr = 0x80004005 - DataSource.cpp(5305)
04/01/2007 19:55:39.759 p(3044) t(3564) TraceToFile -> ERROR in CDataSourceCol::Load : hr = 0x8000ffff - DataSource.cpp(3509)
04/01/2007 19:55:42.623 p(3044) t(3096) TraceToFile -> ERROR in CConfigMgr::GetConfig : hr = 0x80004005 - cfgmgr.cpp(318)
04/01/2007 19:55:42.623 DTPT: Failed first query to find network. Dest={436EF144-B4FB-4863-A041-8F905A62C572}, HR=0x80004005
04/01/2007 19:55:42.623 DTPT: FAILED to find source network. Dest={436EF144-B4FB-4863-A041-8F905A62C572} fDeviceSrc=0 HR=0x80004005
04/01/2007 19:55:42.623 p(3044) t(3188) TraceToFile -> ERROR in CCeSync2::CreateGuestOrSyncPartner : hr = 0x80004005 - sync2.cpp(2191)
Click to expand...
Click to collapse
So as far as I've read I now have two options: hard-reset my device, reinstall everything and hope it works again -- OR -- uninstall Outlook + AS and reinstall and hope it works. Thank you, Microsoft!
good
Excellent work. Easy to understand.
hard rest...before doing anything..sync.......all will sync fine.
As long as device names are the same......you'll be good to go.
The problem is, I have added a lot of new contact and appointments in my device that is not yet synched with my PC. If I hard reset, all the new data will be gone.
So how can I restore back the new data after a hard reset?
Help! .

Device name changes automatically - ActiveSync stopped working with bluetooth

Hi!
I have a very annoying problem with my Qtek 9100 (WM6 - TNT.1933). The device name changes all the time. I set it once to a name of my preference but suddenly after some time it was WINDOWSMOBILE21 and now it is WINDOWSMOBILE61. This of course causes problem to bluetooth device id.
In general I'm synchronizing my device with two PCs. I'm using cable for one of them and bluetooth for the other. Currently I cannot use bluetooth. I get this message: 'Cannot find an existing Bluetooth partnership with a PC....'. No matter what I tried I cannot fix the problem.
Somehow I believe these issues are related. I'm also suspecting that Advanced Config may cause problem.
Any ideas?
i think its the bluetooth thing
i had it connected to activesync on bluetooth on a vista pc,
when i stopped the bluetooth it just kept being connected.
i put an ipaq 2200 in the cradle and mobile device manager
wont make a connection as it is still connected to my phone :|
so i turned off my phone and it was still connected :S
and i could see all my folders in the phone while being disconnected
i pulled the battery and it still was connected :|
then i broke connection on the pc and re-cradled the ipaq and it worked
pretty weird..
i used the advanced config too , it seems to mess up some things indeed
but the activesync still works..
btw there is a new version of this adv config on the way i read somewhere
which probably fixes the issues it has.. it was still beta stage at that time
i looked
I don't understand exactly what you are suggesting.
Let me clarify further...
My phone has a partnership with my laptop via bluetooth. But when I try to use it I get 'Cannot find an existing Bluetooth partnership with a PC....' message. However my laptop's activesync works fine. I can also sync the device with laptop using IR. But not bluetooth.
At home, I sync device with PC using USB. No problem there.
At parallel to all that, my device's name changes all the time. No I set it back the name I want but I'm almost sure that it will change again.
uhm .. you can have only 2 partnerships with activesync if im correct
u need to pair the bluetooth devices and then make sure it has the same
com-port setup in activesync as the one it has on the device
i use activesync 4.5 and u can set the option :
allow wireless networks while connected
devicename changes are bit strange.. u mean the activesync names or the
name the device has itself ?
Configuration of ActiveSync must be correct since it was working.
Yes, I'm talking about the mobile device's name. The one you see in Advanced Config and also in Settings>System>About>Device ID.
probably this advanced config isnt so good ...
some registrysettings are for specific windows mobile
and some are specific settings for a device.
when u run such tweak programs it can set the wrong values
its best to set them by hand or dont use at all since most things wont need
being tweaked.. like u say u can set the name in the settingsscreen..
there is a new version of this config prog also.. maybe that solves the issue
I installed recently version 1.1, if this is the one you mean, but nothing changed. I will try to completely uninstal it and see how it goes.
This has nothing to do with Bluetooth.
This has everything with how ActiveSync works.
I had the same problem. For me, every time my device id changed, all my registered programs lost their registration. Frustrating.
The FIX: On your PDA, edit your "Owner Information" (Start->Settings->Owner Information), and use whatever you put in your "Name" field to register your apps.
The Device ID will continue to change every time you sync. When an app goes to look at what name the device is, it FIRST checks the Owner Information:Name, then if that isn't there, it checks the Device ID.
Good luck.
Hi!
swingheim said:
The FIX: On your PDA, edit your "Owner Information" (Start->Settings->Owner Information), and use whatever you put in your "Name" field to register your apps.
Click to expand...
Click to collapse
Which 'apps' do you mean?
In Owner Information I have my full name, address etc. as expected.
swingheim said:
This has nothing to do with Bluetooth.
This has everything with how ActiveSync works.
I had the same problem. For me, every time my device id changed
Click to expand...
Click to collapse
I have the same annoying problem with my Kaiser and WMDC on Vista, and also had the problem with my Hermes previously. The device syncs OK, and is recognised as "MDA_Vario_III" within my PC's File Explorer. I have had no problems with programs becoming unregistered.
However, no matter how often I change the Device ID on my PDA back to the name I require, it will revert back to some obscure meaningless name provided by WMDC.
I have been looking for a solution to this for a while but to no avail.
Same problem with Vista. Was it ever resolved?
Same problem here, any solution ?
There seems to be a bug if you are using an underscore in the Device ID.
I changed mine and the name seems to "stick" in ActiveSync now.
Hyphens seem to work okay, which is probably about as close to underscore as you'll be able to get
Info taken from: http://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=3169154&SiteID=65
Adam
Bingo!
Even the Windows Mobile Device Center is using the old given name - mobsync has shown straight the underscore-free DeviceID and
it has not been changed by WMDC!
Thanks!

FIXED - ActiveSync not working via USB on WM6 Wizards

This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
hi,
i have tried it, but it doesnt work. do you have made spacially things to get i work ?
Not really. Installed ActiveSyncMode. Ran it and selected USB mode instead of RNDIS mode. This fixed the problem for me with a WM6 upgraded 8125 and 2 other friends with Original ROM 8125 and Original ROM MDA.
i unchecked "Enable advanced network functionality" in USB to PC settings on my phone and got activesync to work for me when i was having trouble
us687008 said:
This is to everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
Hi! I've got the same problem, and i was solutionated with reinstall the activesync. So go to microsoft site, and download the activesync 4.5 again. After that try to sync your pda, and maybe its solve.
THANKS VERY MUCH
YOU SOLVE GREAT PROBLEM
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
THANK YOU!!! What exactly does this cab do to fix the problem?
us687008 said:
This is for everyone out there who upped to WM6 on wizard models and found ActiveSync not recognising your fone over USB. Download ActiveSyncMode.cab (sometimes named ActiveSyncMode.sa.cab) and install it on your Fone. Run it - Start/Programs/ActiveSyncMode.exe -
http://www.utstar.com/pcd/downloads/ActiveSyncMode.sa.CAB
Select 'USB Serial Sync Mode'. Now try connecting your fone and it should work.
I tried almost 50 posts and advices over 3 days and this one worked like a charm. I know there must be other issues with other fones which have different solutions. Please feel free to add to this thread all/any verified solutions.
Click to expand...
Click to collapse
I had to reinstall WM6 and now ActiveSyncMode.sa.CAB no longer fixes my connectivity problem. I'm getting fed up with WM6.
I have tried everything else and will now try this. I did not realize that this was such a problem, until I started researching to solve my own problem. So good luck to me.
Fixed it with my own build. So far. I still have to try and sync with another computer. That is where the biggest problem has been for me, is syncing with two computers.
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
a_ok2me said:
Under Vista 64, I normally have McAfee firewall at the highest setting and also have Windows Firewall on.
At first, after upgrading to WM6, I could not sync. I then found some registry fix procedures and tried them but it did not work. I then installed ActiveSyncMode.sa.cab and it allowed me to sync. Maybe that combined with the prior registry fix might have allowed me to sync.
However, after I uninstalled WM6 and reinstalled it, I could not sync anymore. I installed ActiveSyncMode.sa.cab again, but it did not work this time. I did not try the registry fix this time because I can't find the procedures, which I originally found online. I can't remember how to find them again.
I then turned off both Windows Firewall and McAfee firewall and I was able to sync again.
I then reinstalled Windows Mobile Device Center while having the firewalls off, hoping it would allow the installations to complete properly.
I then turned on Windows Firewall but it was still blocking the sync.
I restored Windows Firewall back to default and it made it worse. I then had to reinstall Windows Mobile Device Center and was able to sync again with Windows Firewall on. Often I would have to disconnect the cradle to establish reconnection.
Next, I needed to figure out how to turn on McAfee firewall and allow it to sync.
I then contacted McAfee and they told me to exclude Universal Plug and Play (UPNP) port 5000 and Windows File Sharing (NETBIOS) port 137-139. It didn't work exactly until I lowered the firewall one level. What all this networking stuff means, I don't know. I'll have to do more searches on them.
I now need to figure out how to put McAfee firewall back at maximum level while still allowing me to sync.
Click to expand...
Click to collapse
After doing all the steps above, I found that all I needed to do was lower the McAfee firewall level one notch to be able to sync. However, I'm still going to figure out why I had previously been able to sync at the maximum security level. There must be some exclusion that got remove that I need to add again.
Activesync and HTC s620 issues.
This issues is driving me completely insane, So far this thread is about the only related info on the problem too. I find it hard to believe there aren’t more people out there with these issues, anyway here’s were I’m at:
Got a HTC s620 Smartphone from BT, Active sync simply didn’t work from day one and me being an IT support guy I haven’t been able to resist going back to the issue.
For over a week I have made pretty much no progress at all, I can’t find a activesyncmode.sa.cab file for my phone that works yet so got nowhere with that, the HTC website is about as useful as a chocolate fire guard.
The first leap of progress was spotting a trick on here of disabling the advanced network functionality on the phone its self.
It was baffling me at first why my computer was picking up the phone as if it was a network adapter. (And trust me I tried all sorts of in depth stuff down that avenue). It makes sense now though that the Smartphone can be setup to act as a network adapter/modem. Hence now I’ve disabled the advanced network functionality on my phone Active sync instantly make noises and hey presto ‘Connected’ and then a few moments later I’ve now got some other critical error
So my quest continues, but I will get to the bottom of this if it kills me!
So for the record, anyone with a HTC s620 Smartphone running Windows Mobile 6, before you do anything else do this:-
Start
Settings
6. Connections
7. More…
4. USB to PC
(Remove the bloody tick from box) Enable advanced network functionality
I will report back with my next hurdle…
OK, as much as I’d played around with my firewall it would turn out that this is the second culprit causing my problems. I tried installing Activesync on my Laptop and Desktop and had the same errors, however the only thing those to computer have in common is the Iolo System Shield installed. Last night to just ensure I wasn’t going mad, I tried it on my wife’s laptop and hey presto! It worked first time. So naturally, I’ve uninstalled the Iolo System Shield from my computer and bingo, worked straight away.
This is annoying however, because I did everything from the Microsoft Help setting up exceptions etc. in my firewall. But there you go.
In brief:
Check your device has the advanced network functionality disabled.
Uninstall your 3rd party firewall and test to pin point the cause, then you know what you’re dealing with.
Just a second thought of advice, one of the first things I tried was disabling the firewall, from my experience that wasn’t enough, it had to be uninstalled to get it to work. Before anyone else goes down the hair pulling road of trying anything and everything under the sun, uninstall your firewall/system guard software. At least if it works after that you know exactly what is causing the problem.
Then getting it to work with the firewall installed is something you can focus on possible in conjunction with the software vendor.
I fixed teh same problem by unchecking the advanced box but .....
after oving back to wm5, I cant connect as well. I look for the working solution from WM6, but I cant find the menue to disable the advance usb connection.
It looks like that is the problem to sync with vista 64
Hope somebody has a idea.
thx in advance
My USB connection to activesync stopped working. (although at my second pc it still works OK)
It works via InfraRed though!
I think this USB problem started when I was trying to connect via bluetooth.
Don't you just hate ActiveSync!?
Well, maybe the problem is with Windows XP... because it doesn't recognizes the PDA.
Anybodies help? Thanks in advance.
No file ActiveSyncMode.cab !
Help
No worries, new link:
http://www.pcdphones.com/downloads/ActiveSyncMode.sa.CAB
Also attached to be safe
would be a shame to let a useful thread go into some archive, so I'm resurrecting this oldie.
Also, I remedied this activesync issue with a more straigtforward fix. Fresh flash of 6.5. After deleting all the USB devices in the device mgr (didn't help), I saw there was a WM6.5 setting for default behavior on PC Connection (or something similar to that). Changed it from "setup" to "sync" & that silly white toggling screen went away and allowed a flash back to 6.1.

Red X error when connecting to WMDC 6.1

This error has been reported in other places and I have tried many different suggestions to fix it. So I thought I'd try submitting it here to see if anyone has any other ideas.
I have an HP IPAQ 111, Windows Vista home with service pack 1, and WMDC 6.1. I recently added the service pack 1 which may or may not be related to my problem. Now when I try to connect the IPAQ it gets hung in connecting for some time. Then a Red X with the word Error appears in WMDC. There's no error number and the IPAQ will not sync.
I have tried the following:
1. Restarting the PC and soft reseting the IPAQ.
2. Ending the partnership and trying to reestablish it. It won't reestablish.
3. Uninstalling and reinstalling WMDC 6.1.
4. Reverting to my earliest available Vista restore point which happens to include the service pack install.
5. Deleting the Windows Mobile device driver and then reconnecting the IPAQ so the driver is reinstalled now called the pocketpc driver (the Microsoft response to this problem).
6. Unchecking the "Enable advanced network functionality" box under connections on the IPAQ (an on-line suggestion I found)
7. Going through a series of creating unformated .txt and then formatted .doc documents with several soft resets on the IPAQ (another on-line suggestion).
8. Cleaning the registry on the PC.
None of these worked.
The only thing I have been able to do is to create an entirely separate partnership with a different user account I have on the same computer. So now I am able to sync with data on that other user account while the first user account doesn't even connect. Remember, these two user accounts are on the same computer.
Something is messed up with that first user account and I have no idea how to track it down. The only thing I have not done as yet is a hard reset on the IPAQ. But based on the fact that it is connecting with one user and not the other I doubt it's the IPAQ's problem.
Does anyone have any ideas on what to try next?

Cannot connect with active sync

Hi, my Fuze will not connect with active sync. it wont even be recognized on my computer so i cannot use it as a disk drive either. It does recognize that it is charging but wont connect! ive tried a hard reset and still no help. i cannot flash a new rom or anything because it wont connect! im not sure if it is the rom or not because it was working and suddenly it just disconnected and i cant connect since. is there anything i can do please help!
Only time i had this problem, was when i first bought the fuze. I had already had a kaiser sychned up w/ active synch. However i see now winmo has a device manager type of thing you can download, im guessing that will help using two devices.
did you or do you synch another winmo device on the same computer?
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
ppfrank said:
I have the same problemafter a reset. From the Start menu go to Settings and then select the Connections tab. Click on the "USB to PC" icon. Under ActiveSync uncheck the "Enable advanced network functionality". Active Sync should work properly.
Click to expand...
Click to collapse
I arrived here fifteen minutes ago with the same problem of USB not doing anything.
I read this above but UNticked the "enable faster data synchronisation and then it worked. Some things drive you mad.
But still greatfull for the tip
Huib
I can no longer sync
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
benjaminbob said:
Hi,
I also can no longer sync. I have just unticked the 'enable faster data connection' as suggested and it still doesn't work.
I bought a UK T-Mobile Vario 4 last week. I downloaded and changed the ROM to PROven ROM 3.1 a couple of days ago, and all was fine until this afternoon.
I have done a soft reset - not worked. rebooted PC - not worked. Ended partnership on Windows Mobile Device Center (I run Vista) - not worked.
HELP. I am a newbie and not technical, though I somehow managed to change the ROM after lots of attempts.
Any ideas anyone?
Thanks for your help
damian
Click to expand...
Click to collapse
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
benjaminbob said:
Sorry, I forgot to mention, the error message I am getting is:
"One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device."
Any ideas???
Thanks
Damian
Click to expand...
Click to collapse
I just had this problem last week! All of a sudden windows couldn't recognize the usb device. Very EASY fix. Reseat your Micro SD card, it worked for me the first try. Hope this helps!

Categories

Resources