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For some reason this problem keeps coming back..
When I go to Activesync on my 750 it shows a different screen that says "To sync with a desktop computer, install ActiveSync on your computer and then connect this device."
When I plug in via USB or to go Menu/Connect via Bluetooth it starts to connect (open ports, establish connection, etc) but the desktop pops up a warning that says "Synchronization cannot be completed successfully..."
This appears AFTER I have already synced the device once or twice and the profile already exists on my desktop.
This happens regardless of syncing with bluetooth (which used to work) or with USB (which also used to work).
I reinstalled ActiveSync 4.5 on the desktop. The original profile was wiped away, and I was able to sync with the device again.
Now the problem came back..!
Any idea what this is? It seems like a device issue because I can never get to that normal "spinning arrows" screen on the device, only this warning screen.
Your help is appreciated!
- soft reset, no help
- reinstall activesync on desktop, no help
ok got it... deleted the profile on the desktop (disconnect device, on desktop go to File/Delete Mobile Device)... soft reset device... reconnect device to desktop...
how do i delete the profile from the device, i think that is corrupt? keeps doing the same thing.
Can you try to go to settings/connections/USBtoPC & disable advanced network functionality?
"synchronization could not be completed"
sorry, wrong thread, can't seem to remove
Update: Okay so I know how to fix the problem (delete profile from desktop, soft reset device, connect via USB)... but the problem keeps coming back.
It seems like the profile keeps getting "lost" on the Treo because that screen that I mentioned (without the spinning arrows) keeps coming back and it should only appear when there are no profiles on the device.. am I right?
Also seems like I am the only one experiencing this issue, I guess.
not the only one ive been trying for days to fix this issue and now my phone hard reset itself and wiped all my contacts/appointments etc. hmmm....... did you have a happy ending?
ActiveSync is not finding my profile?
"I know that this is an old thread" and I am bumping it anyway.
I am now having the same issue a HTC touch pro.
I cannot seem to find an actual solution to this problem, having to delete my profile every two days is not what I would call "a solution".
I cannot seem to find anyone that can help me on this issue, nor can I find the thread is it seemed to address this with a solution - only more questions.
If anyone could help me out here it would be much appreciated, thank you.
my symptoms:
contacts, appointments, notes and tasks are all missing from my phone.
Upon connecting ActiveSync, computer and phone both believe that synchronisation has occurred perfectly. In hindsight I am wondering if it has got something to do with the phone creating a new, blank profile in synchronising with that?
We in you try to change the settings so that it will synchronise them again, all of those checkboxes are locked so that they cannot be selected, almost like you are in the wrong profile and outlook is preventing you from syncing with a profile.
The only "solution" that I have discovered to this thus far is to delete all of my Outlook profiles, and then begin from scratch again
I'm using Thinkpad T60 Vista.
Yesterday, All the sudden both of them didn't want to sync anymore. I have to delete partnership and setup a new partnership.
TODAY, after synchronizing, all my contacts and calendars, tasks disappeared.
When I tried to sync back to my laptop, a dialog box popped upasking me to make a new partnership.
Any clue why this happens? It's so scary on so weird.
Is it the WMDC or the Vista or Mobile 6 Jwright version? I don't really have any clue at the moment.
Thanks
Ok I am able to narrow the problem better now.
Whenever I leave my Dopod 900 synced connected with my laptop and when there is a phone call coming in then I proceed to unplug the usb to pick up the phone, This may result in some sort of data corruption in syncing status, I think. Because after that, when I try to re-synhronize the dopod 900 again, it would try to synchronize from ground 0, so it will delete every synchronized data such as contacts, tasks, calendar in my Dopod 900 and re-transfer from desktop computer into this device all over again.
This is very scary and unacceptable. Could anybody else replicate this problem?
Thanks
Bad bad bad!! I'm using final version of Vista, Final version Office 2007, and Dopod 900 Windows Mobile 6 Jwright.
if you open outlook 2007 and then write your contact and then in notes just write something.., after you finished synchronizing, the contact was successfully copied onto the Dopod 900, but the the note didn't get copied!
If you write the notes within the contacts under Dopod 900, and then synchronizing it, the note within contact would be copied back onto computer with no problem. so it's only the other way around the problem
Same problem
I am having the same problem. Exactly. Did you manage to find a solution or workaround, excepet being force to only change notes on the PDA? This is so annoying and absurd.
I am now getting the following bizarre message: "Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again."
mbernstein said:
I am now getting the following bizarre message: "Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again."
Click to expand...
Click to collapse
I was able to fix it by going to Settings > Connections and
Opening the "USB to PC" dialog window and taking out the check of "Enable advanced network functionality"
Do u know how i can flash Uni on Vista? I tried do it, but i crashed a bootloder and i don't know how i can fix it. After a turn on, i see just a bootscreen nothig more. I can't do a hard reset, because it come back to bootscreen.
BTW: I know my English is weak, but don't laugh from me, please
kub11 said:
Do u know how i can flash Uni on Vista? I tried do it, but i crashed a bootloder and i don't know how i can fix it. After a turn on, i see just a bootscreen nothig more. I can't do a hard reset, because it come back to bootscreen.
BTW: I know my English is weak, but don't laugh from me, please
Click to expand...
Click to collapse
Check the Wiki:
http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade
And if that fails:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Everything now is OK.
I had the 'Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again' error message. Finally cured it by deleting duplicates in calendar and duplicates in notes, deleting the partnership on the device and on PC, since then everything is syncing fine.
Kushmir said:
I had the 'Desktop synchronization cannot be completed. Reduce your mailbox size by deleting some items and folders and try again' error message. Finally cured it by deleting duplicates in calendar and duplicates in notes, deleting the partnership on the device and on PC, since then everything is syncing fine.
Click to expand...
Click to collapse
Hi Kushmir
I am getting the same error message as you'
Can you kindly tell me the steps how you managed to cure it?
What do you mean by deleting duplicates?
Thanks
Hi everyone,
ran in to this problem again.
first time i tried to resync my contacts back on to my hermes after upgrading but Support code: 85010014 appeared.
solved that through deleting the partnership and restarting both machines.
now trying to flash a new rom for my girlfriend and its happened as well but the solution first time wont solve.
furthermore, my device wont sync was well and i get Support code: 85010014 error as well.
would appriciate any help.
thanks in advance
jason
sorry guys but i'm really panicing now. i just tried to synce my device and now all my contact, calender and notes have disppeared from my device!
i opened outlook and now i have error (Support Code: 8503001f) and it says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected"
i havent password my profile so how can i resolve this?
thanks in advance,
Jason
Im having the same problem
Please would some kind soul help us out. I really really need to sync my device by monday or my week will be in ruins.
kind regards
Ive searched far and wide and cant seem to find the solution
I have just posted this over on the Microsoft Technet forum:
(http://www.microsoft.com/technet/co...0a46&mid=ff45645b-18bf-4b93-a45d-335e0f800a46)
"Apologies that this question is similar to a lot of others but I haven't
managed to find exactly the same issue on this forum. I've had no end of
trouble with WMDC as seems to be the general concenus among many users.
The old problem used to be the fairly common one where the error report
states:
"Activesync encountered a problem on the desktop: Support Code 85010014".
That was solveable by deleteting the existing partnerhip and setting up a new
one. The problem would hold off for a couple of days and then begin again.
What is happening not though is I get a message saying:
"Synchronization could not start because this desktop computer could not
access necessary network resources. Please restart your computer and try
again. If the problem persists, please contact your Administrator."
I have tried to following:
Deleting existing partnership
Uninstalling and then reinstalling WMDC 6.1
Hard reset of mobile device
Run diagnostics in Outlook
All searches have revealed problems like this using Activesync and/or
Outlook 2000 and the advice is it to repair Outlook and upgrade your version
of Activesync (on the PC).
I have just flashed a new ROM onto my handset and it synced. I attempted to
sync it again 15 minutes later (with no reboot of either the handset or the
PC) and I was back to the network error message. Rebooting the PC (as
suggested by the error message makes no difference).
Thinking about it the problem began (I think) when I installed Windows Live
Mesh. I don't think the two can be related though as Mesh isn't sharing
anything near my .pst files etc. All I am sharing is one folder in my 'My
Documents' folder.
Any suggestions from anyone who has had and fixed this problem?
I'm running Vista Home Premium, Windows Mobile Device Center 6.1, Outlook 2007, HTC TyTn running Windows Mobile 6.1."
Anyone with any suggestions? I've had nothing from anywhere else either.
It's getting really quite annoying!
Stupid WMDC......!
well it seems that i have run into a HUGE problem. whenever i try to sync my ppc with my pc active sync says "Synchronization could not be completed. Try again later. Support Code:80180001"
when i try to sync it later, it still gets the same message. i've searched google and xda-devs, along with some other sites, but found no answer. if someone can help me i'd appreciate it very much.
try the following in the follow order, with a sync attempt in between each one
soft reset
uninstall/reinstall activesync
hard reset
thanks fzzyrn, the only thing that worked was the hard reset though, but thanks for the advice all the same.
Facing problem sync with my outlook..
Exchange ActiveSync has encountered an error. Support code:80180001
)
Error 80180001 Syncs Notes but nothing else
My BA (Qtek 9090) can connect via activesync but will only sync "Notes" and "Favorites" but nothing else.
I can also "Explore" the device when connected and transfer files without problems.
I tried changing all the obvious, tried soft reset, hard reset and reinstallation of OS (WM 6.5). Nothing helps.
Win XP Pro, ActiveSync 4.5, WM 6.5
Active Sync error code 8018001 FIX
I'm also getting the same error, I installed Swampy395 WIN Mobile Pro 6.5 Beta 1 and everything seems to work well, except for this issue. At ETEN a Vietnamese forum: QUOTE(stevenlamhkhk @ May 16 2008, 03:39 PM) New ROM FOR X500 V07 - PhamQuang
http://www.pdaviet.net/showthread.php?t=25963 at this thread said they solved the issue by removing the ETEN GPRS wizard. Unfortunatly I don't know how to do that. Is there a Blue Angel cooking wizard that can do this for us? It seems to be happening to several of us. Thanks for any help on the issue.
Hi,
same error with Toshiba G810, WM6.5, AS4.5 & WXP SP3...
With an older 6.5 ROM, I hadn't problems at all.
Of course, I doesn't have any ETEN GPRS Wizard, only Autoconfig utility to configure GPRS.
Thanks!
FIXED
Not sure if this will work for others, maybe it will stop some people from hard resetting.
I was getting this error and had already tried
Soft Reset
Reinstall Active Sync
Hard Reset
However the problem was still there. So I started thinking about my machines changes, and the 1 thing that maybe important, is that I upgraded from outlook 2003 to outlook 2007. So the last thing I did to get my phone syncing again, was
Uninstalled Active Sync
Uninstalled Outlook 2007
Rebooted
Installed Outlook 2003
Rebooted
Installed Active Sync
Rebooted
Synced Phone, every thing worked perfectly.
Hope this helps someone. Added it here as its number 1 on google for 'activesync support code 800100'