How to solve Support code: 85010014 problem - General Topics

Hi everyone,
ran in to this problem again.
first time i tried to resync my contacts back on to my hermes after upgrading but Support code: 85010014 appeared.
solved that through deleting the partnership and restarting both machines.
now trying to flash a new rom for my girlfriend and its happened as well but the solution first time wont solve.
furthermore, my device wont sync was well and i get Support code: 85010014 error as well.
would appriciate any help.
thanks in advance
jason

sorry guys but i'm really panicing now. i just tried to synce my device and now all my contact, calender and notes have disppeared from my device!
i opened outlook and now i have error (Support Code: 8503001f) and it says "Cannot synchronize with Outlook profile you are using, because a different profile was previously set up or the profile is password-protected"
i havent password my profile so how can i resolve this?
thanks in advance,
Jason

Im having the same problem

Please would some kind soul help us out. I really really need to sync my device by monday or my week will be in ruins.
kind regards

Ive searched far and wide and cant seem to find the solution

Related

SGH-I780 Awful Sync Problem

Hi Guys,
just got a member here and i have a huge problem. I own a Samsung SGH-i780 and i've resetted it like a 100 times!
I use activesync (XP) to sync my contact and calendar from outlook 2007. At first all goes well, and everything looks oke. But when i turn off my phone and restart it all synced items get stuck. I can't access my contacts or calendar anymore! I used to get all kind of errors and crashes (cprog.exe/atu_nitzz.exe-or something crashes)
Can anyone help? Same story when i sync trough Vista with Mobile device center.
Thanks in advance for all the help!!
greetz,
swa
the same ...
Hello,
I've got the same problem (crash of cprog.exe and atu_nitz.exe).
I've update my phone & radio rom, but nothing change !
Please, help !

Problems with Activesync!

Hi...to some of the more experienced hands out there. I have a problem with Microsoft Active sync 4.5.
I introduced new categories for my contacts in Outlook 2007. these copied fine, but what happens is...i get an error message saying synchronization cannot be completed. at this time, when i sync using the active sync application on my vox, it works and synchronises fine....all this after i disabled advanced network functionality.
the above process takes nearly 10mins! that too, after i manually press the sync button on my mobile! is there any way to solve this problem?
also, i wish to know if there is anyway one can add more fields to the phones contact book. i added and entered data in new fields in outlook 2007, but this wasnt transmitted to my mobile.......we have useless entries like pager, radio ( what the hell is that!! ) and so on, but not a single place where one can enter an extra mobile no. for instance!!!
can any one help? tried a lot of fora, but no one seems to have any proper solution for this one!
a new challenge for xda developers forum! thanx in advance, its maddening doing this sync manually every bloody time!
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Tried but no result!
thank u but i tried all the obvious solutions.....else i wouldnt have started this post. all this works only with advanced network functionality off, mind u, and it takes ages!
rghai6 said:
Try deleting the device from activesync while device is disconnected and then adding it again by reconnecting.
Click to expand...
Click to collapse
Get rid of ActiveSync ASAP else you will regret
getting rid of active sync is fine, but the alternate solution? how else do i sync all my info? do u have any good programs for that? can u upload here

Active sync issue (change made on server require re-sync)

Heya, This is my first winmo device (HTC Raphael [aka HTC Fuze for At&T]) ever and I'm having an abominably annoying time with active sync for wm6.1
every once in a while when I plug my phone in for syncing, I get this error that says:
Result:
There has been a change made on your server that requires you to re-synchronize all items on your device. Please perform a manual sync.
Support Code: 0x80883001
Last synchronized:
Today 11:49 PM
Last attempt:
Today 11:49 PM
I don't know what in the hell is wrong with active sync, but I do know that everytime it does this re-synchronization, I end up having to re-add all my contacts on the People tab on my TF3D interface AND I lose all the custom ring tone assignments for everyone. Is there a way I can make this stop. It's obscenely annoying and I hate active sync with a passion of a million burning suns.
help please?
The only times I've seen this message or a similar one, is when I try to sync with my laptop when I travel and it has a different time than my phone. For example, my laptop is one hour behind the phone time or the other way arround. Fixing the time settings has solved this for me in the past. Though I don't know how would this impact your contacts...
PS,
I hate it too...
The odd thing is, it happens very randomly and I have no idea why the change is there and why it screws with tf3d's favorite ppl tab and assigned ringtones, but it's annoying as all hell.
do you sync outlook calendar items?
I believe I do. I'll try changing something on the computer then sync it and see if the message comes up. otherwise I'll do the opposite and see if that's the issue.
I found out that after adding an event into my calendar via the fuze, active sync will display the above mentioned message and proceed to erase all my contacts in the "People" tab as well as all ringtones associated to all the callers on my contact list.
Help please?
Who do I have to make love to here to get some help?
p.s I'm a very kinky person irl
lol. we're trying to help everyone...
alright, which operating system are you using?
(are you female?)
I'm using Windows Vista
(I can be any gender you like, I don't do S&M though)XD
HELLO
HELLo
HELlo
HEllo
Hello
hello
Here is some more info for you. Says something creating outlook subfolders on the desktop w/o syncing first. Anyway, seems like this is the problem you are describing.
http://social.microsoft.com/Forums/.../thread/161c69c7-eba5-4909-8b2d-0212b5309c41/
I was actually browsing that exact thread. The problem is that I haven't made any folders under outlook. The only thing I did was to add an event into the calendar. Suppose I have an appointment next week say, Monday February 2nd. I go to my fuze and set the appointment via the calenda soft tab. From there, I later sync the fuze to my computer (Vista) and then the error message comes up.
Any attempts to delete the partnership and then recreate a new one will simply just erase all the people I have under the "Peoples" tab on my TF3d Interface. I'd also like to note that all the ringtones that I have assigned for specific contacts also get erased.
honestly, i can't think of anything...
I'd hard reset if i were you
and if you're using vista, you should try to use WMDC 6.1 instead of activesync
WMDC? is it an alternative to syncing?
Sorry, This is indeed my first windows mobile phone so I have very little grasp on various WM softwares and such.
That microsoft forum thread mentions some suggestions to compact your Outlook pst file and check it for errors. If you are syncing to an Outlook pst file, then I would disable the cache mode option in Outlook, make a backup of the pst file, check it for error / repair and compact it to see if that helps.
hihi...lol
i have this error...
win2k
officexp
htc touch diamond2
:-(
If it was my type of problem as in everything gets wiped out and replaced back in (therefore screwing up the tf3d peoples tab.. then I found the answer..
when sync your phone, you are asked what to do if there are conflicts. I misread it and chose replace on device... It should be replace on desktop. Basically I told it that if there was a conflict, to replace everything on my device rather than on my desktop.. now that I changed that, i haven't had that problem.. at all.
''repllog.exe''error
hi guys,
i m facing the problem when i connect mobile via sync it shows error
''can not exute repllog.exe''
plz help me.
thx.

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Hello lads,
I restarted my WP 8X and whilst trying to log in my Microsoft account to sync or download apss I get a message saying: "Can't connect; We're hacing a problem with signing in. Make sure that you have a good reception. If you do, the problem may be at the other end. Wait a little while and try again."
I've tried almost everything I could find on the web.
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