Database Info

Active Sync problem I have....

I have had this problem for a while and I really need to fix it.
I am ok dragging items to the phone through windows but it does not allow me to take any files off.
For example if I drag an image off it will display the bar as though it is dragging to completion. But once done there is no image on the computer.
It's frustrating me now as my phone is filling up with pictures I want to take them off also there is little point in taking them if i can't get them to the PC, I recently tried to cut 60 pictures and I pasted them into a folder on the PC and they were all gone! Lost forever! I was mad!
So in short, It syncs fine, I can browse the PPC using the explorer on my PC, and I can even copy files *to* my PPC and manipulate them on the unit itself. But taking a file from the PPC to my desktop won't work. It looks like it's copying (it gives me the progress bar) and thinks that it was copied but it never arrives.
At the moment I have an Elf, but this problem started before with my Alpine when I used to have that until not that long ago.

Use the flash card. There is no enought memory on the phone for pics.

Do you mean put the card straight into a card reader and do it that way?
I don't have a card reader suitable to do this.
What do you mean 'there is not enough memory on the phone for pics' ?

Anyone?
I have pictures and other documents i really want to get off my phone but i can't?
Even if there is software that backsup off a phone that might work........

[Q] Use WP7 as Removable Storage?

Good Afternoon, comrades.
I've accidentally deleted this one photo that is very important to me. But I did it in my phone, before I had connected to zune, so it didn't show in camera roll in Zune, and it was gone on the phone.
As an attempt to recover it, I'm trying to use data recovery programs, but I can't do it because the phone isn't recognized as a usb.
I have done the registry modification so the device is shown in explorer as "Portable Media Player" and it's still there, but the recovery programs don't recognize the phone as a driver, guess it has to be shown as "Devices with removable storage", as a normal Android Phone or USB Flash Drive would be.
Any ideas??

Depends on the phone. Some Lumia phones can be booted in USB Mass Storage mode. For anything else, not currently.
If you phone is set to automatically upload photosto Facebook or Skydrive, you can find it there. The quality will have been reduced during upload but it's better than nothing.

Oh, my. My phone is a focus flash.
And I didn't set my phone to upload directly to skydrive or facebook... Damn.
But anyways, thanks for your help. I'll wait if someone else comes with an idea. hahahah

[Q] Really weird problem when syncing to computer (SOLVED)

I have searched the internet for the answer for the last few days, have tried multiple things suggested and nothing seems to fix my issue!
First the problem : When I sync my phone to my computer it syncs like normal, phone gives me all 3 options (Charge, Disk Drive, Tether). I choose disk drive and then my computer asks me what I want to do. I click explore and it opens up the phone folder yet it doesn't show anything on my SD card, just the stuff on my phone.The weird part is when I Search for a folder that is on the SD Card for example "audio" the folder shows up with all it's contents. This has been driving me insane for the last couple of days.
Things I attempted already to fix the issue to no avail : Have tried different computers, have tried 3 different cables at this point, HTC Sync (Doesn't recognize phone at all), I have went into my folder options on my computer and made sure all hidden folders are showing. I have restarted and replaced my SD Card multiple times.
The thing that really gets me is that when I do search for a folder on my SD Card such as audio it DOES show up and I am able to delete/copy/paste stuff into it but everything on the SD Card does not show unless I search for it specifically. I hope someone can help, this is really frustrating me at this point!

Okay, so I deduce windows based on htc sync - you can start by going ahead and uninstalling that. (htc sync)
What version of windows?
Try choosing your usb mode before plugging into the pc.
What brand sdcard? Capacity?
Did you format the card in the doubleshot when you started using it?
What rom are you running on the device?

Or are you sure it's not a virus? I once had a friend who had his USB drive infected with a virus. And same situation as yours. When I plugged in the usb it should that most of the space is used. Yet when I opened the usb there's no folders or even files. But when I plugged it in a linux PC I saw all the folders and found a autorun.inf and an exe file. Deleted it and when plugged back in the windows PC all the files showed up again but as hidden & system files. But all contents are intact.

Ok so to clarify some more things, Yes I am using Windows 7, have already uninstalled HTC Sync.
Next one important fact might be that I'm NOT rooted in which case I'm not sure if I'm even supposed to ask this question in these forums (I did read all the rules pages and understand this site was created for developers and development aspect of phones, did not see any specifics as far as asking questions about unrooted phones, Sorry if that is the case).
I DO have Disk Drive as default setting before plugging up.
It is a SanDisk 16GB SD Card Blue.
Don't think last two questions apply since I'm not rooted.
Also just to clarify something else, I think I actually am seeing folders on my card when plugging in but for some reason it's not showing all of them. I know this because when I search the drive for "audio" it brings up the folder and shows that it is directly under the drive, not in any subfolder.
As far as it being a virus, in that case what should my actions be?
I REALLY appreciate you guys taking the time to reply and answer some of my questions. Thanks again, hopefully I can get this fixed.

Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement

Coug76 said:
Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
I have tried 3 different PCs with Windows 7 and got the same result. This is beyond frustrating at this point!

If it's a virus issue have you already tried browsing the content of your SDCard? If there's a virus using a android file manager like ES Explorer for example you might see some unfamiliar files in there. On most case you should see a .exe file in the root of your SDCard. Also try looking for some odd named folders or RECYCLER.
This is not applicable on a windows OS. So I recommend you to browse through your android phone or try plugging in your device to a linux PC.

Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.

Dmitriy305 said:
Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.
Click to expand...
Click to collapse
Classic. Right up there with windows hiding known file extensions, so you end up with some-file.zip.zip but only see one .zip extension and can't fathom why it won't work.
Glad it was something simple and not catastrophic!

Yeah a virus indeed! Just as I guessed on my 1st post better scan your PC then... Cleaning up your phone storage isn't enough as it will just come back once plugged in back to your PC.
And the audio.exe is indeed a virus. Also I'm sure theres more of those in your sdcard. Try to look further specially .exe files in sub directories etc.
Also I suggest these links in fixing your phone storage.
http://imacify.com/2011/02/how-to-recover-hidden-files-from-virus-infected-usb-pendrive/
http://www.youtube.com/watch?v=WxTrFSOTdjo

[Q] Can't see files on internal SD from PC?

Has anyone experienced this?
I was looking last night to figure out where the space had gone on my internal "SD". I have a Videos folder that I copy things onto to watch at work that appeared to be empty, which was great, but then I got low space warnings when copying things to that folder, which was not so good.
I looked around, trying to figure out what was eating so much of my memory (this is all done via my Win 7 PC over USB) and couldn't see anything that was that big. I looked in a Pictures folder that I know contains pictures of my kids and wife that I keep separate from my camera pics and that's when I knew there was something up. It didn't show any files. Weird.
Root Explorer shows the files just fine (the Videos folder contained 1 season of a British Comedy and 5 stand-up comedy videos).
Not a huge deal, but I'm wondering if anyone has run into this before. I never saw this happen prior to restoring to stock a few weeks ago (now on Slim Bean 3.1). Maybe someone else has had this happen and knows a fix (or maybe it's the precursor to the phones memory failing, which I'd really like to know ASAP cause it's still under warranty). Like I said, not a big deal right now as I can still access the files with Root Explorer, but I've never heard of this happening (heard of it happening the other way, though).
Phone is connected via MTP, not as USB Mass Storage. Have not tried it in any other mode yet (and won't be able to until I get home from work).

ive ran into alot of ddifferent time on my phone ive noticed that the drain normally isnt your files you put on the internal its more of the Games and stuff which we dont tend to notice and back uo and restores. when my pc wouldnt find the files i downloaded a app called USB switcher what i did was toggle it from whatever mode i was already in MTP to UMS vice versa and it started shwoing me the files i dont know anything about it being hardware failure or not but maybe this might help

[Q] USB storage says it mounts, but it doesn't really. It lies!

I have moved an SDCard to a new phone with Android 4.4.
Since that time I cannot see the camera files when connected mass storage in a windows 7 machine. The files that are visible on the computer are from last year, before the move of the card to a new phone. They are all on the SDCard, removable. I removed the SDCard from the phone and all the old files are there.
The camera app is apparently saving new pictures to internal storage. Which does not mount USB.
I should say, a while ago my internal storage got full and I went through and selected "Move to SDCard" on most apps. I don't think that is related, but I am no expert.
I have two camera items in gallery. I can see all the files, new and old, and can send any of them with an SMS message. No problems. When I removed the SDCard gallery only had one camera item.
So to troubleshoot, I have downloaded ESFileExplorer. That can see all the files.
But when I connect to USB and enable USB storage, I can only see the removable card. To test I removed the SDCard from the phone and installed it in a card reader, I can see all the files now.
I do notice one difference now, when I connect the phone to USB with no SDCard installed I get the usual message to enable USB storage, and I click the button, it chuggs, and goes back eventually to the same message, and the USB storage is indeed not mounted. So the stock phone with no SDCard will not mount USB storage, though it offers to.
I have two notifications in the notification pane, one "USB connected" with the robot and the button "turn on usb storage".
I also have a different notification "connected as mass storage" which when selected has four entries, SDCard, which is selected, and PTP, MTP and Charging.
But it seems even though SDCard in checked, it's not actually mounted for some reason.
Any ideas, or is the idea of putting an SDCard in an android phone now a bad idea because of this?
My reading indicates this might be a problem introduced with the permissions changes with KitKat. If so, they really need to fix that. But judging on all the fighting on security issues on Bugzilla which results is just plain wrong development decisions, well, I get it. But I just had to ask you guys who probably actually know.

Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph.
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.

shadowcore said:
Firstly, try to be more concise when have problems, post the things you have tried in numbers or columns so somebody who might want to help can quickly know what you have tried and suggest something.
I did not read past your 2nd paragraph..
Click to expand...
Click to collapse
Hmm.. Well, then thanks for the response.
shadowcore said:
Secondly, I had a problem with my own sdcard, a kingston 16gb, in the past. Long story short, it became unreadable in my phone. Try to connect it to a PC, if you have an adapter, and back your files there.
The only solution for me was formatting it in my PC. After the format, it works for now.
I also switched phones, formerly a phone running CM11, now a phone running stock Sony 4.4 firmware.
.
Click to expand...
Click to collapse
As I said, the card is readable on a pc, and on the phone. It's hard for me to think that is the answer. I did all that, and posted it.
shadowcore said:
Lastly, it might have to do with the fact that, whatever phone you switched to, some folder naming causes issue for the OS to read.
Again, back your files up, format the SD card.
Click to expand...
Click to collapse
Now that's an idea.
Before I try that I will see if anyone else has any ideas.
But that doesn't explain why the USB storage does not mount when I connect USB with the SDCard removed from the phone. It tries but never mounts. I think that is a clue.
I was gonna post a link to esr's "how to ask questions the smart way", but I don't have enough rep to post the outside link to catb.org.
I do try to follow that approach, and though I am new here I am NOT new to forums. I have been doing this, well, longer by far than most. A lot.

Well, still no change. I may just get another SDCard, put that in and see if that one exhibits the problem.

Virtual?
I did get another SDCARD, no difference.
I need to find the issue here.
I noticed I have two camera items in gallary, one has a camera icon and one has a folder icon.
The one with the camera icon only contains old pictures, from before migration.
The one with a file folder icon contains current pictures, taken by this phone.
When I plug into a computer as USB storage, only the old one mounts, the one with the camera icon. The new pictures (folder icon in gallery) do not mount.
Clearly this seems like a virtual filesystem that has it's pointers slightly wrong.
The camera app is saving it's photos in a directory that is not mounted when USB storage is used. It's not in the SDCARD, but it is in the internal memory.
The camera subdir that is a folder icon should be the one mounting as USB storage, and the other folder should be virtualized as a part of that.
I guess the problem is Kitkat does not save camera pictures on the SDCARD if available, as previous android versions did.
Can anyone suggest steps to isolate this problem?