Ok, so i accidently bricked my MDA Compact iv. I made a silly mistake.
In any case, i cant get the phone to come back on no matter what.
Was wondering if T-Mobile would replace or fix the phone for me if i claimed software failure?
I can ring them up later but if they dont do this then it will save me the time ringing up and being on hold.
I'm still inside my 12 month contract and i can upgrade in 2 weeks so no biggy if they wont fix it, but obviously i cant sell the phone.
Thanks
Hy,
and what do you want now?
Greatz
Related
Hi, help please. I been using these new builds and working very well, but now I just get 'The SIM card is missing', I have tried other SIM cards with the same message!.. please help
thanks
Help Help Help, please any ideas, my phone is still stuck on sim card missing!
have you tryed reflashing it with different rom?
Yes, flashed with 3 ROM's and also flashed with RADIO's ROM's, but still the same.
This phone is getting worse, with no phone working I still use it for TOMTOM, but now no sound or patchie sounds, music or phone sounds, I flash it back to WM5 still same and flash it back to WM6 but still no sound. Is there anyway to completey delete the phone so nothing on it then flash it.
Maybe it's because you've got an hardware problem ... so maybe you should see your "service after sale" !!
I would if it was still in contract, so I am thinking about taking the thing apart, and see if anything come loose?. any info would be nice, tried searching but nothing
This phone is very sick, if i put a SIM card in it I get a blank screen when it reboots, or if I take SIM out I may get the blank screen which I have to reset couple of times, took the back off but cannot see any connector off. So I have to pay alot of money to fix it or buy another PDA.
jowett69 said:
Hi, help please. I been using these new builds and working very well, but now I just get 'The SIM card is missing', I have tried other SIM cards with the same message!.. please help
thanks
Click to expand...
Click to collapse
My only question is: What changed?
Is there something that you can think of that caused this to occur?
Have you dropped or bumped the phone? Liquid got to it? Charging when the power died or there was a lightning strike?
Without knowing this, there is very little that can be done.
As for pulling the device apart - I would recommend against this. Complex electronics like these have no user-serviceable parts, the most you can do is to look for physical damage (such as burnt components or broken legs on chips) or water damage. And then, even if you did find the damage, you would be able to do very little with it as the components can be hard to find (for any of the chips) and the soldering is extremely difficult (my father hand solders surface-mount components using special liquid-solder and a microscope).
If you want to repair it, find your nearest HTC (or I-Mate\Dopod\O2\etc) repair centre and give it to them. Keep in mind that you've already voided the warranty by installing a custom ROM (although you can just install the manufacturer's ROM and pretend you never used WM6...).
Hope this helps!
I use it every day with TOMTOM or I-go (lorry driver),so getting knock's vibration-yes. camera stop working and green went green-but after a couple of weeks it when back normal. never failed on flashing or stuck on bootmode. NO SIM started I just reset it then it was ok until next time. Then it went back normal for a couple of weeks, then NO SIM came on and couple more things happen(above posts). And that how it stands. So 12 months gone a passed (18 month contract). So its sent it to O2( big bill I think) or buy a PDA (cheap I hope). Or wait and see for upgrade brings
Update on my EXEC, It starts as followed, O2 screen comes up with it info at bottom right then the next screen is the windows mobile6 screen and then black screen, tryed mtty, also re flashed it....now its dead R.I.P...
I think I flashed it too many times so be warned!!!!
Been looking at other PDA phones, none of them comes near EXEC will apart from AMEO(thats nice but too much), so looks like another EXEC I think, and yes I will be flashing that one as well if I get O2 to part with one.
Hi, all tryed to get a new EXEC from O2, but sady they say they dont do it no more, so upgraded to the ORBIT( or should I say down graded). SO I like to say bye bye and watch that flashing because it will kill your phone.
Recently my S710 developed an annoying habit of having its screen randomly go black. It's not that the screen actually goes off, since there is still a back light and you can still see very faint image of what should be on screen if you look at it from a certain angle, but not enough for it to be useable.
It started happening after I flashed my rom to Gonzo's Mona Lisa, but I think that's more coincidence than anything else, since it happens with all the ROMs I've tried.
It's not a constant thing, either. It doesn't happen when I do anything in particular. I have noticed, weirdly, that when it does happen while I'm trying to write a text message, turning on caps makes the screen visible. As soon as I press anything else, it goes blank again. I usually just have to wait for it to return by itself. This is, as you can imagine, pretty annoying when you're trying to write messages.
I hate to think this, but reckon it's a hardware problem? I am really loathe to send it in for repair, I'm sure it will cost a fortune.
Hi i got the same trouble,
it became too anoying to use the phone
but the only solution is to bring it back to repair center because they have to change the mainboard and then you get an new IMEI number too.
hope you still have a warranty of the cellphone on it because it's almost the price of the phone if you wanna to be fixed the problem.
LiquidAx
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
networkguy said:
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
Click to expand...
Click to collapse
No dont know even "Mesh" so i m sure it was because the hardware, so decided after 2 month of having the problem to bring it back to the store and there they send it to a repair services after 4 weeks i got it back with a new front cover and new lcd module but the problem was still there and i had to wait another 4 weeks to get it back from the repair service and then like i said in my first post i got a new mainboard with a fresh new IMEI Now i m back with a new phone but i waited 8 weeks
so i dont think it's because a software . Because i tested 2 month before sending it to fix the problem (with warranty )
LiquidAx
Hm, How long is warranty? A year? In that case, I do have a warranty. Sounds like this is gonna be a rollercoaster ride, especially considering how reluctant people in my country are to do anything without trying to make it seem like it was your fault.
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
frauhottelmann said:
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
Click to expand...
Click to collapse
Yes you have to restaure the original flash, and the warranty is 2 year because mine it had 1 year and 3 month old when i to it to the repair service
for the problem they can not fix it in another way i m sure of that so i guess it's not your fault at all or you have to ask a new one
hope you will go ASAP to the repair service
LiquidAx
Oh, I have flashed back to an original HTC rom just out of curiousity that it might fix it . Thanks, I'm sure I'm on a pretty big mission here.
Hi guys and girls, Im new to the forums and ive turned here because I have noone else to go to without dealing with customer support. My problem is my HTC Surround gets stuck on the "HTC" screen and wont go anywhere past that. Before my phone died I noticed it was very laggy and all my pictures were gone. I dont know if you guys can help, im pretty good with computers so any suggestions I should be able to try. I was also wondering if it was possible to flash the OS right back on it myself if its corrupt. Thanks.
a few things to try in this order...
1. if you have a case on the phone, remove the case, then try and boot
2. try connecting it to the pc and booting it up (launch zune on desktop first) to see if it zune can fix it
3. try holding the volume buttons up and down at the same time and booting the phone, it should ask if you want to hard reset, select yes (you'll loose all your data, but since you can't even get in the phone anyways, that shouldn't matter)
4. go back to the store and get a replacement
Thanks for the response
1. No case
2. Tried this, zune software says it cant restore my phone
3. Tried this as well, no luck.
4. have insurance, but being from alaska that is my last resort because i dont want to have to wait a week for shipping to get a working phone back, but if i dont find a solution before ATT closes tomorrow thats what ill end up doing.
Mine did the same thing 34 days after I bought it. They would not even trade me out in store because it was 4 days past due of the return date. I had to go through factory warranty to get a new one. It was just flat dead and nothing would revive it, even a hard reset. Fortunately Zune backs up all your pictures so you should be fine there. Call ATT immediately.
Sounds like the sd card in it died....
You could take it apart and replace the card (Google ifixit, they have pics of how to), but you might void the warranty if they can tell you have tampered with the card.
Good luck
Sent from my HD7 using Board Express
Some questions if it is the SD. Is the OS stored on the SD? If so how would I get WP7 back on it. I could definately change it myself. I actually just saw a break down on the Surround. If it doesnt void my insurance id be totally willing to change it out with an even bigger SD while im at it.
As for dealing with Warranties and insurance, thats my last resort being in Alaska the shipping processes are a pain.
Okay, googled, and bing'd the crap out of this and it looks like so far everyone who's had this issue has had to send their phones in for repair, but before doing that I thought I'd ask here aswell to see if anyone has been able to solve this problem.
I've had my HTC Surround for about a month now and this morning when I went to use it I noticed I couldn't read my emails, it said something like "Oops we were not able to retrieve your email." I thought no problem I'll just restart my phone. I turned it off, and turned it back on. Ever since then the phone has been stuck on the white HTC start screen. I've pulled the battery four times and tried restarting it. I've restarted it holding the volume up and down buttons and I get a bootloader screen (no option to hard reset). I can plug it into my computer on the bootloader screen and the computer recognizes the device as an HTC SD card. (This is nice to know seeing as I can, if I ever get the phone working again, load files on the phone's SD card that Zune won't let me) however this is bad because Zune will not recognize the phone.
Sooo, anyone else had this problem and been able to fix it themselves? I don't want to have to send it to HTC because I have no warranty. I bought the phone used. Any thoughts would be appreciated!
And this is running 7004, I have no unlocked the phone or tampered with it in any way. (yet)
Have you looked in the development forum for your stock ROM and tried flashing it from the bootloader?
I couldn't find a rom to flash. Maybe I will just use this as an opportunity to switch to Sprint and buy an Arrive. That way I can be done with ATT's crappy service.
I'm on my third surround now, with both previous ones dead with the exact same situation you have described. I called ATT, had them replace them on warranty for free. I'm waiting for this third one to die so I can get a different model
P.S. I tried flashing the stock ROM, hard resetting, and everything else trying to get both phones back to life but I ended up just having to warranty them. Call up ATT and have them send you a new one.
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
doejohn531 said:
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
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Click to collapse
I had the same problem with my Surround a few months ago. Then I had another one that kept losing the data off the device. I'm on my third one now and it has been holding up for three months.
I also noticed in the store that all the display models of the phone were having the exact same issue.
I think they changed something up, as this new one seems to be hanging in there much better than the last two.
hi
i am new , post post post
hi
i got an xperia 5 II
first i found out that it dont charge, so ive done a reset... and that it shows "corrupted" and it wont start
my pc dont find anything so i cant repair it with the companion or something... only the red light is flashing on the phone
is there any fix for that?
its unbelievable that a phone that is released some weeks ago, have so much problems and is unusable
Where did you buy your phone from? Just take it back (or send it) to your shop, they will maybe give you a different unit. I have had the phone for 1 month and had zero issues with it. I haven't seen such a flawless phone yet. You must be very unlucky.