Hi, help please. I been using these new builds and working very well, but now I just get 'The SIM card is missing', I have tried other SIM cards with the same message!.. please help
thanks
Help Help Help, please any ideas, my phone is still stuck on sim card missing!
have you tryed reflashing it with different rom?
Yes, flashed with 3 ROM's and also flashed with RADIO's ROM's, but still the same.
This phone is getting worse, with no phone working I still use it for TOMTOM, but now no sound or patchie sounds, music or phone sounds, I flash it back to WM5 still same and flash it back to WM6 but still no sound. Is there anyway to completey delete the phone so nothing on it then flash it.
Maybe it's because you've got an hardware problem ... so maybe you should see your "service after sale" !!
I would if it was still in contract, so I am thinking about taking the thing apart, and see if anything come loose?. any info would be nice, tried searching but nothing
This phone is very sick, if i put a SIM card in it I get a blank screen when it reboots, or if I take SIM out I may get the blank screen which I have to reset couple of times, took the back off but cannot see any connector off. So I have to pay alot of money to fix it or buy another PDA.
jowett69 said:
Hi, help please. I been using these new builds and working very well, but now I just get 'The SIM card is missing', I have tried other SIM cards with the same message!.. please help
thanks
Click to expand...
Click to collapse
My only question is: What changed?
Is there something that you can think of that caused this to occur?
Have you dropped or bumped the phone? Liquid got to it? Charging when the power died or there was a lightning strike?
Without knowing this, there is very little that can be done.
As for pulling the device apart - I would recommend against this. Complex electronics like these have no user-serviceable parts, the most you can do is to look for physical damage (such as burnt components or broken legs on chips) or water damage. And then, even if you did find the damage, you would be able to do very little with it as the components can be hard to find (for any of the chips) and the soldering is extremely difficult (my father hand solders surface-mount components using special liquid-solder and a microscope).
If you want to repair it, find your nearest HTC (or I-Mate\Dopod\O2\etc) repair centre and give it to them. Keep in mind that you've already voided the warranty by installing a custom ROM (although you can just install the manufacturer's ROM and pretend you never used WM6...).
Hope this helps!
I use it every day with TOMTOM or I-go (lorry driver),so getting knock's vibration-yes. camera stop working and green went green-but after a couple of weeks it when back normal. never failed on flashing or stuck on bootmode. NO SIM started I just reset it then it was ok until next time. Then it went back normal for a couple of weeks, then NO SIM came on and couple more things happen(above posts). And that how it stands. So 12 months gone a passed (18 month contract). So its sent it to O2( big bill I think) or buy a PDA (cheap I hope). Or wait and see for upgrade brings
Update on my EXEC, It starts as followed, O2 screen comes up with it info at bottom right then the next screen is the windows mobile6 screen and then black screen, tryed mtty, also re flashed it....now its dead R.I.P...
I think I flashed it too many times so be warned!!!!
Been looking at other PDA phones, none of them comes near EXEC will apart from AMEO(thats nice but too much), so looks like another EXEC I think, and yes I will be flashing that one as well if I get O2 to part with one.
Hi, all tryed to get a new EXEC from O2, but sady they say they dont do it no more, so upgraded to the ORBIT( or should I say down graded). SO I like to say bye bye and watch that flashing because it will kill your phone.
Related
Hi All
before i ask for help with my problem i would like to say what a great site this is and although i can't mod my PDA (G4 Chip) i'm having a great time reading about the mods out there, now heres my problem
I brought my mini s about 3 months ago, i've been having the same problem as most user with this phone where it goes into standby and won't come out, this i could live with but my problem has taken a new twist....
I mistakenly done a soft reset while charging and since this has happened the audio/sound on my phone won't work and people can't hear me when i talk, but it's ok if i plug the headset in!! (there seems to be a small buzzing noise coming from it)
i have done a hard reset twice but this still hasn't fixed the problem.
I know i can take it back and have it repaired but the shop i brought it off is over 40 miles away and O2 have informed me i MUST take it back to that shop!!
i see there is the original Roms on this board, if i flashed it with that would that fix the fault?
any help on this would be great
Thanks
A word of warning about flashing the unit, if its under warranty I would take it back rather than mess around with other ROM's - it could/ would invalidate your warranty. It sounds like the device has a hardware fault, but it might be worth trying in the following:
Hard Reset, align screen, follow the stupid MS "this is how to cut/ paste" set the time zone, then sit with the device as it installs the customisation, at the end of which select Corporate mode, enter the code 0506 to prevent O2 rubbish loading, if no different take it back to the shop - Mike
thanks for the advice, will give it a go and see if it works
as for taking it back to the shop i have been meaning to do that for over three weeks now...... but seem the sensible way to go
cheers
Russ
ok im not that new to flashing i have flashed about 6 or 7 roms on my phone in the past. today i was running dutty's V4 and i have been running it since it came out to the public and today i went to read a txt message and the phone blacks out and i get a red light at the top but its only there when the phone is on a charger. i can not restart the phone at all.
dont know if it helps but i was running Dutty V4 with cube enabled also running s2u2 and thats about it as far as stuff that was running other than the rom itself. i really hope there is a fix to this. i have already tried to reflash but device is not found.
well crap... i hear the red light be nicknamed the red light of death... i hope to god there is a way around this... if not would att know i reflashed something else if i went in and started to complain?
i had a similar thing with my orange uk keiser and i just got orange to ghange it for a new one. that was over a month ago now and i have had no questions so far. if you cant get it to work then they cant either
gimini said:
ok im not that new to flashing i have flashed about 6 or 7 roms on my phone in the past. today i was running dutty's V4 and i have been running it since it came out to the public and today i went to read a txt message and the phone blacks out and i get a red light at the top but its only there when the phone is on a charger. i can not restart the phone at all.
dont know if it helps but i was running Dutty V4 with cube enabled also running s2u2 and thats about it as far as stuff that was running other than the rom itself. i really hope there is a fix to this. i have already tried to reflash but device is not found.
Click to expand...
Click to collapse
Have you tried to put it in Boot Loader mode? Can you do a hard re-set?
As posted above, this is referred to as "red light of death" - RLoD.
Rzanology had a potential fix for this involving removing battery cover and pumping battery up and down on battery contacts (battery cpr), that appeared to work for some folks - tried to find the thread but was unsuccessful. You might try pm'ing him.
If you are unable to resuscitate your device, most have simply returned it. Good luck!
apologies for the hijack (and sorry to hear that you're having problems) but I've always wondered what they check when you send it back for a fault repair.
Just wondering how many people have sent back their phones with hardSPL and custom roms still installed
well if it totally dead don't worry about sending it back with custom things flashed to it. most of the time they just hook it up to a charger and see if it will turn on and if not throw it in a bin of other messed up kaisers. I'm sure HTC knows about the red light of death and what makes it happen.
no biggie on the hijack
well im stil standing in att but obviously since im sending this I got a new phone. they tried to give me a loaner until they sent mine for repairs but when they offered me a 89.00 phone I laughed and told them my kaiser is worth more as a paer weight and that I run my bar from my phone and that their loaner wouldn't cut it. they then offered my an iPhone to replace it, telling me its a beter phone anyhow so I went to the magazine stand across the isle and showed the a mobile power magizine that has the tilt listed higher and also told them that I needed my 3g internet and also said look if ur willing to give me an IPhone why not a tilt. after about 10 mins talking to me I got my new tilt.
now omg I can not wait to get the htc today screen back and opera. ie sucks
austinsnyc said:
well if it totally dead don't worry about sending it back with custom things flashed to it. most of the time they just hook it up to a charger and see if it will turn on and if not throw it in a bin of other messed up kaisers. I'm sure HTC knows about the red light of death and what makes it happen.
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So if I properly brick it they'll probably just replace it? Is there a guide on bricking anywhere
gimini said:
they then offered my an iPhone
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bah... ruddy kiddes toy
apperently I dotn have trouble bricking one so just pretend ur me...but tbh if u want to brick it completely I would just replace the fuse in ur car charger with a much higher one and crank juice into the phone... but don't put too much into it burn chipsets smell horrible.
the microwave for 1 minute does wonders for bricking phones not that I would know that for fact though
austinsnyc said:
the microwave for 1 minute does wonders for bricking phones not that I would know that for fact though
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Click to collapse
Not the old microwave trick - wasn't it you who posted this in Hermes thread a few months ago?
Phone insurance which covers "accidental" damage is a good move, although you will probably need to pay a small excess. I managed to push the usb port inside my universal a couple of years ago and got a straight swap. If you dropped it (from a height onto a concrete floor) I'm sure no one would even try to turn it on. Alternatively have a run in with a stranger in a hoody on a dark night, get a crime number and no one will even have your phone to check for HardSPL or custom roms
foobar1977 said:
So if I properly brick it they'll probably just replace it? Is there a guide on bricking anywhere
Click to expand...
Click to collapse
As mentioned in the other thread (no I'm not going to search for it. ) the only thing AT&T cares about is if the water sensor has been tripped (little white square under the battery permanently changes color when wet), or if there is obvious physical damage/abuse. Apparently they can't get past the RLoD either. As an aside I'd really love to know what the RLoD return rate is...
So, given those constraints the other thread's conclusion was that 12v across the battery/charge contacts should permanently brick it quite nicely. Just watch out for arcing.
THERE IS NO EVIDENCE THAT THE FLASH IMAGE AT THE TIME HAS ANYTHING TO DO WITH THE RLoD. It appears to be a hardware problem, and no-one here has reported an issue with a returned RLoD Tilt or Kaiser with a 3rd party flash image loaded.
In my case I also had to wait a few days to get the replacement units unlock code because apparently the IMEI was so new it wasn't in the database according to the service drone. Which suggests that AT&T is using a table of unlock codes from HTC rather than a piece of software to generate the codes. Now that we have an unlocker and "Super CID" program available, it's moot anyway. (Good karma wishes jockyw2001!)
James
gimini said:
well crap... i hear the red light be nicknamed the red light of death... i hope to god there is a way around this... if not would att know i reflashed something else if i went in and started to complain?
Click to expand...
Click to collapse
My Tilt hasn't gotten messed up yet. But I have return 2 8125's and 1 8525 back in the days and I sent them back with custom roms. AT&T never complain or anything like that.
My bad, it wasn't Rzanology, it was sWuRv (that avatar freaks me out).
Here's the thread in case it happens again...
http://forum.xda-developers.com/showthread.php?t=358136
Recently my S710 developed an annoying habit of having its screen randomly go black. It's not that the screen actually goes off, since there is still a back light and you can still see very faint image of what should be on screen if you look at it from a certain angle, but not enough for it to be useable.
It started happening after I flashed my rom to Gonzo's Mona Lisa, but I think that's more coincidence than anything else, since it happens with all the ROMs I've tried.
It's not a constant thing, either. It doesn't happen when I do anything in particular. I have noticed, weirdly, that when it does happen while I'm trying to write a text message, turning on caps makes the screen visible. As soon as I press anything else, it goes blank again. I usually just have to wait for it to return by itself. This is, as you can imagine, pretty annoying when you're trying to write messages.
I hate to think this, but reckon it's a hardware problem? I am really loathe to send it in for repair, I'm sure it will cost a fortune.
Hi i got the same trouble,
it became too anoying to use the phone
but the only solution is to bring it back to repair center because they have to change the mainboard and then you get an new IMEI number too.
hope you still have a warranty of the cellphone on it because it's almost the price of the phone if you wanna to be fixed the problem.
LiquidAx
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
networkguy said:
Have you installed Mesh?
I have noticed that this only happens when the Mesh client is running.
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Click to collapse
No dont know even "Mesh" so i m sure it was because the hardware, so decided after 2 month of having the problem to bring it back to the store and there they send it to a repair services after 4 weeks i got it back with a new front cover and new lcd module but the problem was still there and i had to wait another 4 weeks to get it back from the repair service and then like i said in my first post i got a new mainboard with a fresh new IMEI Now i m back with a new phone but i waited 8 weeks
so i dont think it's because a software . Because i tested 2 month before sending it to fix the problem (with warranty )
LiquidAx
Hm, How long is warranty? A year? In that case, I do have a warranty. Sounds like this is gonna be a rollercoaster ride, especially considering how reluctant people in my country are to do anything without trying to make it seem like it was your fault.
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
frauhottelmann said:
If you want to take advantage of the warranty, you will have to flash back the original ROM of course.
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Click to collapse
Yes you have to restaure the original flash, and the warranty is 2 year because mine it had 1 year and 3 month old when i to it to the repair service
for the problem they can not fix it in another way i m sure of that so i guess it's not your fault at all or you have to ask a new one
hope you will go ASAP to the repair service
LiquidAx
Oh, I have flashed back to an original HTC rom just out of curiousity that it might fix it . Thanks, I'm sure I'm on a pretty big mission here.
Okay, googled, and bing'd the crap out of this and it looks like so far everyone who's had this issue has had to send their phones in for repair, but before doing that I thought I'd ask here aswell to see if anyone has been able to solve this problem.
I've had my HTC Surround for about a month now and this morning when I went to use it I noticed I couldn't read my emails, it said something like "Oops we were not able to retrieve your email." I thought no problem I'll just restart my phone. I turned it off, and turned it back on. Ever since then the phone has been stuck on the white HTC start screen. I've pulled the battery four times and tried restarting it. I've restarted it holding the volume up and down buttons and I get a bootloader screen (no option to hard reset). I can plug it into my computer on the bootloader screen and the computer recognizes the device as an HTC SD card. (This is nice to know seeing as I can, if I ever get the phone working again, load files on the phone's SD card that Zune won't let me) however this is bad because Zune will not recognize the phone.
Sooo, anyone else had this problem and been able to fix it themselves? I don't want to have to send it to HTC because I have no warranty. I bought the phone used. Any thoughts would be appreciated!
And this is running 7004, I have no unlocked the phone or tampered with it in any way. (yet)
Have you looked in the development forum for your stock ROM and tried flashing it from the bootloader?
I couldn't find a rom to flash. Maybe I will just use this as an opportunity to switch to Sprint and buy an Arrive. That way I can be done with ATT's crappy service.
I'm on my third surround now, with both previous ones dead with the exact same situation you have described. I called ATT, had them replace them on warranty for free. I'm waiting for this third one to die so I can get a different model
P.S. I tried flashing the stock ROM, hard resetting, and everything else trying to get both phones back to life but I ended up just having to warranty them. Call up ATT and have them send you a new one.
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
doejohn531 said:
Thanks, I was able to do a warranty claim. Technically I wasn't allowed to because I bought the phone outright (used) on craigslist. But since the person at ATT was lazy and didn't check when I went in the sent me to my local device support center and I was able to walk out with a new phone in 5 minutes.
Hope this doesn't keep occurring though. If they were to ever check how the phone was purchased I'd be screwed.
Click to expand...
Click to collapse
I had the same problem with my Surround a few months ago. Then I had another one that kept losing the data off the device. I'm on my third one now and it has been holding up for three months.
I also noticed in the store that all the display models of the phone were having the exact same issue.
I think they changed something up, as this new one seems to be hanging in there much better than the last two.
hi
i am new , post post post
Hi
I think I've killed my phone. I have voided my warranty. Please help/comfort me!
The story so far...flashed stock ROM with ARHD, no problems everything fine. Broke screen in pocket while at work (fuzzy lines across screen), phoned htc to explain problem, they told me to send in for repair but said that the repair would not go ahead if any mods such as custom ROMS had been installed - I told the guy that a custom ROM had been installed (probably my biggest error!). Bought new lcd/digitizer combo from ebay (ukeasybuy), and installed following an online guide (I was very meticulous and followed the guide to the letter with great care). Initially seemed fine but then quickly started doing weird stuff on its own accord, not responding to button/screen touches, would have to press the power button twice to get it to play normal. Yesterday the phone threw a wobbly and crapped out, switched itself off. Tried many times to power on, eventually managed to get into 4ext recovery where I started a restore to earlier nandroid backup, phone switched itself off again after about 20secs through the restore process (battery at this time was at 57%). Now can't seem to power on at all (tried loads of times), no charge light when plugged in, seems bricked.
When installing a custom ROM if you brick your device does it happen instantly or is it something that can develop over time? Only that for a brief period after installation it seemed to be fine, I made sure I had flashed the correct firmware package for the ROM.
I have done some research, but stumped on what to do now...my only thought is that I do have gadget insurance through barclays but wonder if they will just refer me to HTC??
Your thoughts and advice greatly appreciated..
Xenon
Bump
The turning off of the device itself can be a precautionary measure to protect itself. I'm guessing maybe the LCD was installed wrong and is causing a short within the board.
Sent from my HTC Sensation 4G using xda premium
I followed the iFixit guide to install the new screen/digitizer.
As I mentioned I was very careful to follow it carefully, the only extra thing I did was to add some double sided sticky pads inside to stick it back together again as the thin tape supplied was damaged and discarded when taking the phone apart.
Should I try and take the phone apart again and look for any mainboard damage and/or potential areas where shorts may have occurred?
What do you think about the insurance cover, is it worth a shot? what would be the best way to approach the subject?
Many thanks!
Xenon
Maybe you did install it correctly, but there could also be the possibility that the screen is defective. But i would suggest checking the main board for a short.
Good luck
Sent from my HTC Sensation 4G using xda premium
I have taken the device apart again, but no signs of any shorts / problems or anything suspicious. I don't want to spend anymore cash on a new screen without knowing its that that is causing the problem.
Perhaps its one for the scrap heap
talk to whoever supplied you with the screen and tell them you think the screen is defective. say you have installed it to the letter and it is giving you issues. any respectable ebay seller should be willing to hear you out at least. hope youve not left feedback already though as they may think your a chancer :/
Unfortunately feedback was left once I first turned on the phone and the screen lit up. I will give it a try but I won't keep my fingers crossed!
What about the gadget insurance that I have, is it worth trying to get the phone repaired or replaced through them, or will they just send me back to HTC because the phone is less than a year old?