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i purchased g1 from ebay, right from day1 the screen does not respond properly in fact most of the times. i need to reset soft one to at least g1 working. i upgraded to jesusfrake adp1.1 but issue is same. looks like a s/w bug or problem as if it were a h/w problem it would not have worked at all. if iam lucky it works like a charm but stops responding once i get some sms/email alert or install any app from market. can someone help here!!
Have you already tried reflashing the firmware? If not, do that. Otherwise, why don't you contact the person you bought the phone from. It sounds like it may be a hardware problem which might be why that person was selling it.
i did flash everything from bootloader to firmware to rooting. but problem remains same...it works for 5 minutes and again screen stops responding but trackball is active....right now iam on latest JF formware..
is anyone facing a simillar problem??? any work arounds....
Sometimes my home screen goes completely blank on me and seems nonresponsive for about 30 seconds. Can be pretty annoying. It seems to happen when I'm switching from an app to the home screen.
Contact HTC directly and ask for an exchange or something. All G1's have been out for less than a year and so they should be covered by warranty.
I put a new screen protector on my G1. I noticed that it had a bad reaction with the touch and I took it off. After I took it off, my touch screen got much worse. It was very jumpy and unuseable. There was a practically invisible film on the screen (couldn't even really feel it. I took a little bit of soap on a lint free cloth and wiped the screen down and let it sit for just a minute (to soak any residue) and wiped away. My screen worked perfect after that.
I was ready to call in for a replacement.
could it be a bug as if it were a hardware problem it would prevent touch screen responding at all!!!
i downgraded to rc 30 and rooted the phone, now its working like a charm!! strange though.......
Hey everyone,
This is my second HTC Touch Pro 2 for Verizon Wireless and I returned the first one because the phone would shut off when I closed the slider. This happened once every few tries. I received my replacement phone last Thursday and just discovered the second phone does the same!
Has anyone experienced this issue with their Touch Pro 2? Open and close it a few times in a row and see if it shuts down. I'm two for two so far. I'm going to return the phone and get my money back and wait till Verizon releases the new HTC Imigio or the Samsung Omnia II.
Just curious to see if anyone else has witnessed this issue.
Dan
ive got the verizon tp2 and i dont have this problem...i just tried it to be double sure...sorry
Open and close the keyboard over and over and it turns off? Why would you do that anyway? My VZ TP2 doesn't do that.
I bet his finger is hitting the power button on top when he is closing the KB. I was doing that and it drove me nuts. There is a cab file that disables the button when the KB is open. Solved it for me.
nylaw said:
I bet his finger is hitting the power button on top when he is closing the KB. I was doing that and it drove me nuts. There is a cab file that disables the button when the KB is open. Solved it for me.
Click to expand...
Click to collapse
this, very common for people to bump it on accident
nylaw said:
I bet his finger is hitting the power button on top when he is closing the KB. I was doing that and it drove me nuts. There is a cab file that disables the button when the KB is open. Solved it for me.
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Click to collapse
power button? are you referring to the backlight ? on verizon the power button is the end key.
also, wheres this cab!! ?
thanks
Actually, it's definitely not the power button or the backlight button. I understand you would never shut and close the slider a few times in a row, but the reason I said that it to see if anyone else is seeing this problem. For example, I just replied to a text, sent it out and shut the keyboard and the phone shut off and started the boot screen instantly. I'm very surpirsed no one else is seeing this as this is my second phone. I want to stay with the Touch Pro 2, but I'm concerned the 30 day warranty from Verizon will pass and I'll be stuck with this issue.
http://www.youtube.com/watch?v=LKmDOkRJrfw
Check out the video. This is exactly my situation.
I thought there was a one year warranty? That's how it was with my ENV2.
Also, this doesn't happen with mine either.
Mine does not have this issue either, but I'd like the cab mentioned that prevents screen sleeping when kb is open. I'm hitting that button by accident when writing emails. It is mildly irritating having to be so careful. If a cab would prevent it , that'd be great.
Loose battery? It does get a little bump when it opens and closes, could it be the battery area is a bit bigger then it should be and the battery wiggles? See how flush it is.
Also in the video that's the sprint TP2, not verizon. Or is that not you and it happens on both?
I'll check the battery. It's an issue across all brands (Verizon, Sprint, etc.). Not just the Verizon version. The video is just an example of what's going on. I'm really surprised no one else has witnessed this problem. I love the phone and want to keep the Touch Pro 2, I just don't want a defective phone which I just paid $489 for. It should work perfectly.
Now that you mention the battery, I'm curious if the battery I received with the original phone is physically smaller in dimensions. The first phone had the issue along with the second phone. However, Verizon ships you a new phone without the battery since you're supposed to use your original. Now I'm really curious....
I have expierenced the same problem he is talking about. These phones are real sensitive to moisture. That's the cause I had the tech open it and blue dry it out and it started working again. Then it was raining and it left it in my hand and the mositure got back into the phone and the tech had to do it again. Then it got a little bit of moisture from the car wash I work at and I had to have the tech do it again.
l.waples said:
I have expierenced the same problem he is talking about. These phones are real sensitive to moisture. That's the cause I had the tech open it and blue dry it out and it started working again. Then it was raining and it left it in my hand and the mositure got back into the phone and the tech had to do it again. Then it got a little bit of moisture from the car wash I work at and I had to have the tech do it again.
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Click to collapse
So you got the phone wet working in a car wash and you are still hitting the backlight buton?
A wet phone is not a VZ problem, sorry son!
This has nothing to do with moisture from what I can see. I'm going to cntact tech support tonight. The only connection I can make between phone no. 1 and no. 2 are the batteries. Going to see if they can ship me a new battery instead. Not sure if that's possible. They currently only have replacement phones available and not new ones. So not sure if I can get just the battery.
I can guarantee you it's not because of moisture though.
Just contacted Verizon... they're shipping me a brand new battery for free. Going to test it to see if that solves the problem. Not sure if it will, but at least I'll have a second battery when I finally have a phone that's working!
I'll put my vote in for the link for the CAB to disable backlight button when keyboard is out....
please provide.
Just an update. I received my new battery and the phone seems to work fine. Some how the sliding feature of the phone would jiggle the battery and some how turn the phone of because of loss of power.
Interesting.... So I guess I never had two defective phones huh?
Hi
I upgraded with the official WM 6.5 rom from HTC yesterday,and the unit shuts down when I close the slider(and I do not touch the power button).I then went back to the original WM 6.1 and the problem was gone.I then assume this is a software issue? Anyone else with this experience?
Regards
Steinar
stvervaag said:
Hi
I upgraded with the official WM 6.5 rom from HTC yesterday,and the unit shuts down when I close the slider(and I do not touch the power button).I then went back to the original WM 6.1 and the problem was gone.I then assume this is a software issue? Anyone else with this experience?
Regards
Steinar
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Click to collapse
the official wm 6.5 for USA CDMA is out already?
I am on sprint and am having the same exact problem!!!
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
Free Man said:
Anyone else who owns a Touch Cruise have their touch screen just stop functioning altogether? I came back to use my phone which was just sitting in the car and the touch screen no longer works...Obviously this did not happen due to being dropped, though it was a little warm nothing unusual by any standard.
All the hardware keys work, everything else...just the touch screen is dead. Has anyone else had this happen and if so were there any steps to reviving the screen or was replacing it an option, if so what did you do?
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I had this problem with mine, it was just to send it to their lovely repair center through the dealership since I still got my Warranty, they exchanged the front panel, witch senses the touching. Depending on where in the world you live you should be able to by a separate one, or get it repaired by them. I hope it solves for you...
Thanks, I am well out of the 1 year warrant and in the US, which is not even where this phone was originally warranted so there is no chance of that.
I believe the cost of repair outside of warranty, and the time it would take that I would be out of my phone would not be worth it. I am hoping that I could purchase a replacement screen and repair it myself...Anyone have any direction here to do so?
Let me clarify something in regards to the malfunction. The screen itself is still visible and I can see everything as I would normally on a fully functioning lcd screen...The screen simply does not respond to any touch!
Touch Screen stop
hi i install the wwe-hero-3g and it stop it say"Tap the screento setup the windows" my phone is a at&t 8525 so what can i do.
i have the exact same problem. makes the phone useless
Hi try getting into the screen set up, ie where you tap the screen on first boot. You can use the program "mymobiler" to operate the screen through the computer.
Hope this helps!!
Same ****..
Have the same silly situation. Can´t even install the above program as it is impossible to respond "yes" to question about installing.
Have just ordered a replacement digitizer from this source:
http://www.chinaontrade.com/advanced_search_result.php?keywords=htc+digitizer&categories_id=
Don´t know if I will be able to fix it and I have also ordered a new Iphone as
I´m getting tired of all the problems with my loved Touch Cruise.
This Galaxy SL of mine, that's out of warranty period just had its touch go bonkers. Been going through every post on XDA to find a way for this. I'm a noob, need help badly.
I press the unlock button, the touch doesnt work. I try again twice, then I'm able to unlock the screen. And then two more touches, the touch screen doesnt work again. The local service guy tried a combination of kernel+os and then the touch worked all right for about two weeks, and then, same problem again. The idiot I am, I forgot to note the combination.
This video explains better ---> youtube.com/watch?v=YyJB5UkM3Yc
I have a feeling this is a problem that can be rectified by software. There are lot of threads on this issue, because the problem's basically in India, where a totally defective batch was sold. Some have paid big and replaced the touch, and the problem has still resurfaced again!
I have really bad words at Samsung for selling such a bad stock. Praying some brilliant XDA dev solves this issue!
P.S: There are lot of posts on the issue, but consider this to be a post that just covers all of them. I've researched all of them for a month, and this is the summary of the issue.
sudharshan93 said:
This Galaxy SL of mine, that's out of warranty period just had its touch go bonkers. Been going through every post on XDA to find a way for this. I'm a noob, need help badly.
I press the unlock button, the touch doesnt work. I try again twice, then I'm able to unlock the screen. And then two more touches, the touch screen doesnt work again. The local service guy tried a combination of kernel+os and then the touch worked all right for about two weeks, and then, same problem again. The idiot I am, I forgot to note the combination.
This video explains better ---> youtube.com/watch?v=YyJB5UkM3Yc
I have a feeling this is a problem that can be rectified by software. There are lot of threads on this issue, because the problem's basically in India, where a totally defective batch was sold. Some have paid big and replaced the touch, and the problem has still resurfaced again!
I have really bad words at Samsung for selling such a bad stock. Praying some brilliant XDA dev solves this issue!
P.S: There are lot of posts on the issue, but consider this to be a post that just covers all of them. I've researched all of them for a month, and this is the summary of the issue.
Click to expand...
Click to collapse
Most probably your digitizer needs to be replaced. Too bad you're out of warranty. Same happened with me after 6 months of the purchase. It had to be replaced.
Im also having this same problem.
Also my Touch screen acts weird .. It randomly touches even if i didn't touch it.. Then , i will lock the screen and clean the screen with a cloth. Then the problem will be solved. But it will appear again..
Seems like our devices are about to die.. Im using it for about 2 years .. I think its time to replace this phone...
Phones have a life of 2 years only ???
I faced a similar kind of problem in which a part of the screen went unresponsive.. the problem stayed for a couple of days no matter which rom i was on.. even on stock GB. But to my surprise, the problem disappeared after a couple of days & it never happened again! Hope it doesnt..
Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
igotamelvin said:
Hi, new to XDA but I have been having a problem with my unlocked & rooted LG G2 D800 running official 4.4.2 recently. About 2 weeks now.
The top of the touchscreen is unresponsive. Did nothing that I know of to cause any damage to the screen. It started with just a small portion where the notification bar is located. Couldn't drag the notification bar down was pretty much the only problem. Then the area began to get larger. But then it would get smaller. It stretches from one end of the screen to the other short ways. At one point there was a small line that would register touch in between two unresponsive areas. At another point the screen started working fine for 3 days then began to act up again. Now the screen registers touches that aren't happening. Turned on a setting in Developer settings that allows me to see small dots where the screen is touched and sometimes it will register 5, 6, even 7 touches at once all in the unresponsive section of the screen. Sometimes one or two or three. They happen in both short clicks and long presses. Sometimes one point will register and stay in the same spot for a while, happens in random different spots in the unresponsive zone. It is a real hassle at this point because when it starts happening it clicks anything in it's path, pulls down the notification bar, zooms, posts, opens apps, etc.
Tried doing a factory data reset, didn't help in the slightest.
Tried updating touch firmware in the hidden menu, again nothing.
Looked it up and it seems to be a semi common problem with the G2. A lot of people are crying software issue. So what my question(s) would be are, does anyone on xda have the same problem? Has anyone found a solution? Even more specific has anyone found that flashing a different ROM works/fixes the issue? Like CM11 say because it's in a stable build? Maybe it could be a hardware issue, loose connection, something else but it's frustrating as hell and it would be nice to find out it's something easily fixable before I start ordering parts. Thank you! -Damon
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Click to collapse
I doubt that it is a software issue. The G2 is a pretty tough phone but sometimes the digitizer gets a bit off if too much pressure is applied like when you sit and the phone is in your back pocket. Can you have it checked? You can download screen test apps from play store to run simple pixel based tests to see if its ok or there is a hardware issue.
Press the phone firmly with your fingers or palms. It helped my with my lg g2
Sent from my LG-D800 using XDA Free mobile app
my issues was solved by opening phone and fixing digitizer connector