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Hi,
I got my HTC HD2 only a couple of weeks ago, and I already got a problem with it
The thing is, that I can't boot it up properly; when pressing the "Turn on/Turn off/hang up"-buttom, it boots by comin' up with the white screen with the green "HTC"-logo in the middle and some system information in the left buttom.
Afterwards the animation with "quietly brilliant" comes up and the Windows logo with the orange background comes up - and then it turns off and boots up again.
I've tried to...
* reset it (not hard reset - I have some contacts that I don't wanna loose).
* charge it up (I can, when the windows-logo appears, see, that the battery's full)
* pull out the battery for several hours
Please help - I'm very sad about that I used tons of money on a device, that now won't work.
Is there any way, where I can solve the problem without loosing all my contacts?
I did it!
Ok, found out that all my contacts were synch'ed with my gmail.
I hard-resetted it, and it works now.
Thanks for your help
Lol well done!
For people that dont have push/exchange contacts etc, always backup using myphone, spb, sprite or other software.
Cant tell you enough how important it is to back up, unless you like loosing everything right?
Greetz.
Boot problem..
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
areej said:
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
Click to expand...
Click to collapse
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Thank you for replying... but sadly no, it didn't work
I do have warranty, ill take care of that..
Thank you again.
did hard reset and returned to factory settings. all my installed applications were lost. pity.
All I wanted is to install the @#$%% russian keyboard!
ALWAYS backup first. Simple.
I am having the same issue. Nothing has been installed as far as App's go. This is straight out of the box.
Boot Screen
R 2.10.50.26
G 15.39.50.07U
D 2.13.90963 8G
I have been able to Boot it to the home screen once. But the battery is Low and When I connect it, it locks
Things done -
Hard Reset up+down+end
up
up
Battery pull
Removed SD and SIM and turned on
None have effect
Idea's ?
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
ktod_16 said:
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
Click to expand...
Click to collapse
If its brand new out of the box, id take it back and get a different one. If its second hand, see if you can get into bootloader. If you can you can then flash a stock htc rom, if not its back to the shop.
Dark Ninja said:
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Click to expand...
Click to collapse
hey can wires be the reason that hd2 cant boot up.shows green boot logo but no system information at boot and stucks there only tried every thing hard reset,custom rom,stock rom,mitty,sd method rom install..every thing...
i have the same problem But how i can Backup when phone is turned off
HOW I GOT MY [4G]ROOVE BACK:laugh:
0.) Make sure to have the back already removed from the phone, and read steps BEFORE starting the process of going through the next 15 steps [note: you will still be roaming, but fixed my data].
1.) Factory Reset via the Backup & Restore section of System Settings.
2.) Phone should Reboot on its own; manually Reboot if not.
3.) Dial *2767*3855# which will factory wipe the device [this includes ALL SD Card Data].
4.) When the phone begins to Reboot itself, watch for the blue LED indicator light to turn off.
5.) After the blue LED turns off, but before the phone begins to start up again, pull the battery out of the phone [ignore the warning that shows on the screen while wiping the device].
6.) Place battery back into phone, and hold Volume DOWN + Power + Home buttons until the phone boots into Download mode for use with ODIN [I used version 3.07].
7.) Using Odin, install root66's rooted stock via the PDA selection option [if this fails, try again - I personally had to do this 3 times].
8.) The phone will Reboot as soon as the ODIN flash completes, and it is likely that you will get stuck at the Verizon Wireless 4G LTE boot animation. When this happens, pull out the battery again.
9.) Once more, place battery back into phone, but now hold Volume UP + Power + Home buttons until the phone boots into the stock recovery [this looks much like CWM with some different options].
10.) Choose the option to Wipe Data, and then run the Wipe Cache Partition option second.
11.) Select the first option to Reboot System Now, and wait for the phone to boot [this WILL take some time, so please wait for the full process to be completed; if you see the boot animation screen dim the display or vibrates slightly after a bit of waiting, you are on the right path].
12.) Allow the phone to finish starting into the language selection screen, hit next now, and again when the Phone Activated screen shows.
13.) Now, press the home button to get to the stock launcher desktop, where you should see the roaming notification in the Status Bar.
14.) Open the Status Bar, and press the roaming notification. When asked to accept roaming, choose the option to always access [this should not cause you to incur charges for roam, if in the US].
15.) Wait a few minutes, and if everything worked for you as it did with me, data should be fixed.
:good::good::good::good::good:
Correct me if I'm wrong but your still showing "roaming" data correct?
Did you lose your IMEI or just odd data connectivity?
Desterly said:
Correct me if I'm wrong but your still showing "roaming" data correct?
Did you lose your IMEI or just odd data connectivity?
Click to expand...
Click to collapse
I am still roaming technically, but every time I lose 3G/4G, I do this and it comes back. The IMEI shows as 0 in settings, but Phone Info app shows it as it should. Very strange. I don't know about everyone else on here, but I went to 4 different stores, and they all told me I would need to go through the insurance and pay $100 to get a replacement for my 18 day old phone. I just posted this for anyone who want the functionality to work, and is still trying to hold out for an actual IMEI fix, since I figure a lot of non-developers out there such as myself know enough about their devices to be able to follow what I had done.
-- Gris
A couple of months back I decided to root my device. I did this using the unlocking the bootloader method. As a result, I lost my DRM keys, and I managed to restore DRM function by following the methods detailed here: http://forum.xda-developers.com/crossdevice-dev/sony/xperia-z1-z2-z3-series-devices-drm-t2930672
I had to download the stock Android 4.4.4 from online, which I flashed my phone with - no problems. Things ran smoothly from then for about a month, and then I realised that my cellular network started to malfunction, and I couldn't access apps like YouTube and Snapchat on the cellular network. This prompted me today to do a "soft reset" of my phone, by holding the power button and volume up button simultaneously for about 3 seconds - under the impression that it would restore my phone settings back to the factory default.
Much to my horror, the worst case scenario happened. When I performed the soft reset, my phone vibrated 3 times and switched off. When I tried to turn it back on, it would show the boot-up screen indicating "SONY", followed by the next screen indicating "powered by android", and then it would show the blue screen with the wavy lines. It stayed on this screen for about 20 minutes. I figured something was wrong, and I tried to soft reset it again, only to be stuck at the blue screen once again. I decided to let it stay that way for 2 more hours, in order to drain the battery. When the battery drained, I turned it back on, and it was still stuck at the blue wavy screen.
I don't know a whole lot about Android phones, and I have no idea why this is happening, but it is causing me an immense amount of frustration - I have invaluable data on that phone, and to lose it would just be devastating. I can't even begin to describe it. I'm using TWRP recovery, and I'm also using TitaniumBackup which is backed up onto my phone's internal storage, and I can't access any of the files on my phone from my computer, because it doesn't recognise my phone.
This has been a long one, thanks for bearing with me. I've got a few questions:
1. What's the problem that's preventing my phone from booting?
2. How do I fix it?
3. If it's unfixable, how can I retrieve my data from my phone?
Really, really hoping someone can help me out on this - I'm completely lost and am desperate here. Thank you in advance!
Can you boot into TWRP's recovery mode using the volume down key?
Just press volume down when you see the green light on your notification led upon powering on your phone
Well something keeps the phone to boot, try to clean cache in recovery, it might help.
But to restore data on internal storage, count it as unpossible.
Hey friends,
I got a problem.
As first my K1 (nonLTE) is stock and not rooted.
I played on my screen in console mode and the tablet seemed to be freeze.
I unplugged the cable and nothing happend. bothe screens stayed black.
okay I held the powerbutton for a few seconds and i was able to reboot but now i do have a problem.
the home and multitask buttons are missing and i can only swipe down the notification bar once ... so it shows the first line of icons and if i swipe down again, nothing happens.
does anyone have an idea to fix this without loosing data?
neigo said:
Hey friends,
I got a problem.
As first my K1 (nonLTE) is stock and not rooted.
I played on my screen in console mode and the tablet seemed to be freeze.
I unplugged the cable and nothing happend. bothe screens stayed black.
okay I held the powerbutton for a few seconds and i was able to reboot but now i do have a problem.
the home and multitask buttons are missing and i can only swipe down the notification bar once ... so it shows the first line of icons and if i swipe down again, nothing happens.
does anyone have an idea to fix this without loosing data?
Click to expand...
Click to collapse
Wiping whole device and putting it to factory state usually fixes everything. Regarding data recovery, before wiping you can use Helium app, it can backup apps with their data (make backup on SD card, not on internal storage). After wipe / restore, just install Helium again and restore all apps you want.
okay thanks, i`ll try it tomorrow
Hello everyone!
Yesterday I powered off my Moto G3 and plugged it in to charge. After a few minutes I heard a short vibration, which normally means that the phone powered on by itself and is booting. I then checked the screen; I had to put in the PIN for my SIM card, but afterwards there was no pattern I had to draw in order to unlock the phone (I had one set up before!). After unlocking the screen I can see a blue screen with "Welcome" at the top, a choice of language and a yellow arrow ("next") button in the middle and "Emergency" call button at the bottom. And in the top right hand corner are the usual signal strength and battery icons.
When I press the yellow button, I'm asked to connect to a Wi-Fi network. I haven't proceeded beyond that point, as I don't want to mess up my phone even further. Basically it looks like my Moto G3 returned to factory settings and wants me to set it up for first use.
I then tried to reboot the phone a few times. I always get the standard Motorola "stitching" animation and get booted into the described screen. I also went into recovery mode, but almost every single option booted me into the blue screen and one time I got the "No command" screen. But maybe I did something wrong; I'm certainly no expert when it comes to using the bootloader.
Having described all of that, my questions are: is it possible for the phone to have reverted itself to factory settings? If yes - why and how? I have an SD card with a lot of photos, documents and application data that is very important to me. Is it still possible to retrieve the data that was saved on the device?
I would very much appreciate any help with this problem!
Thank you,
Meletel
You can copy the contents of the SDCARD while in TWRP.
1. Put MicroSD card and copy the contents of Internal Storage to microsd though TWRP File manager
2. Connect your phone to your computer by USB Cable while in TWRP and you can access your phone through MTP