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No email in standby...

Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...

Which software are you using as your email handler?

The original software that came with the phone.. I havn't installed anything on the phone its at its original state...

jayt2008 said:
Hey all,
Recently i've been having some problems with my emails coming through to my handset. I have the settings set to send/receive every 5 minutes.. but for some reason if my screen is turned off (phone on standby) no email comes through but when i turn my screen back on the emails come.
Has anyone else has this problem? I've never had this problem before it started out of no where...
Click to expand...
Click to collapse
are you using wifi or data connections? If its wifi do you have wifi enabled during standby?

i am using data...like i said if my screen is turned on theres no problems at all but its just when the screen is off in stand by mode no emails will come through..

This is a huuuuge issue which stems from the dawn of WM6. To be honest, it works sporadically for me. A few hours of no email, then a whole group arrives at a time. Sometimes it wont check by itself all day. Other times it will go 1-2 days without missing a beat. This makes it really hard to determine if what I have been doing fixes it.
Here are links to threads I have dug up:
http://forum.xda-developers.com/showthread.php?t=420513
^This is not a good fix imo, as it forces your data connection to be awake 24/7, killing your battery.
http://forum.xda-developers.com/showthread.php?t=437199&page=2
^ I am using the outlook email scheduler. Not sure if its working, or placebo. It still doesnt stick to every 30 mins, sometimes an hour late heh. At least you can have day/night settings and weekend settings. Maybe not a perfect fix, but increases email checking options.
http://forum.xda-developers.com/showthread.php?t=332362
^ Many Kaiser users had/have same problem, no solution found.
http://forum.xda-developers.com/showthread.php?t=445434
^Same problem, no fix in the Blackstone forum.

Thanks everyone for the help.
There has to be some kind of fix out there somewhere.. its unreliable

could try out the seven beta app

If I might make a suggestion...
Maybe you should edit the thread title to "No email in standby" as "Email..." doesn't really tell the story, more people will be likely to find it and post a solution

Problem solved with my Touch Pro
I also had this problem but I found the settings to change this. But you do need schaps advanced config 3 (and a regeditor) to make it happen. Now i always receive my email, it checks every 10 minutes, even in standby mode, with my own data connection.
With a registry editor go to:
HKLM - Comm - ConnMgr - Providers - [GUID] - Connections - [Connection Name] - Always On
and change this value from 0 to 1
(You can also change this setting with Schaps' Advanced Config under menu (right softkey) - More Settings - Connections.
Here you can select "Always On" for the type of data-connection that you use to receive your email)
The second thing is using advanced config and change the setting under power management:
- AC resuming from suspend timeout
- Battery resuming from suspend timeout
I have changed both to 60 seconds.
Now my touch pro is notifying me of new email, even in standby mode.
Good luck

^ by forcing the eternal data connection, are you not killing the battery? I think the phone should be able to connect, query, download emails, disconnect at set intervals while in standby. I think it is supposed to, but for some reason it doesn't do it reliably.

The way I have done it is to use SKSchema to watch for a data connection being connected and turn on the screen when this event happens. This wakes th ephone up and is able to download email. Then I use advance config to close inactive data connection after 10 seconds. As the phone is awake the data disconnects fine. As long as your phones screen is set not to power off quickly, mine is a minute it should be fine.

In the last day I got fed up with TF3D again and turned it off, email seems to check every 30 minutes. I'll let it go for a few days to make sure its not placebo effect.
Anybody here having this problem while manila disabled? Perhaps there is some obscure power saving setting running in the background of manila

Well i have no idea how to fix this problem.. i have played with my phone to try figure it out but nothing.
I will probably have to take rvjacobs advice and see if that works.
It looks like quite a few people are having this same problem.
Its weird.. If my phone is on standby no email comes through..but if its on standby and an SMS comes through, the screen doesnt wake but the email also comes through..
not sure whats happening there.

Mine does it with TF3D disabled also. Thats why I have to use SKSchema to turn the screen on when it detects an internet connection. This way, mail comes through fine and it also auto disconnects the data.

I can now confirm that the issue is still there, regardless of TF3D. Damn, I've tried everything, maybe this is a dead end... Maybe wm 6.5 will see a solution

Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5

Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
I am new to this whole thing so it may be a stupid mistake im making..

jayt2008 said:
Thanks for that deroland! I did manage to find them in the reg but it just says "Value Data 1".. doesnt say anything like "dword:00000001"?
Click to expand...
Click to collapse
Then your value is like "dword:00000001". This is a hexdecimal dword key.
So your device has one second to look for new mails.
Try to change it to "1e" and I hope it will help you.
jayt2008 said:
I am new to this whole thing so it may be a stupid mistake im making..
Click to expand...
Click to collapse
The only stupid thing is that there is no open support by the manufacturers of the devices and microsoft for windows mobile. They only want to make their money ignoring the problem we have by the stuff they sell.

deroland said:
Maybe it helps you to look for/change the following key:
[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Power\Timeouts]
"ACResumingSuspendTimeout"=dword:00000001
"BattResumingSuspendTimeout"=dword:00000001
If you've got these values in the registry, try to cange them to
"dword:0000001e"
It's the time in seconds the device keeps running (without turning on the display) when it's automaticly woke up from the suspend mode (i.e. to look for mails). And if the value is "1", the time might be to short for picking up your emails.
With the new value you set the time up to 30 seconds.
The key exists since WM2003 and most of roms had a higher value in the past. But in the last time more and more roms come with a value of 1. I think its because the manufacturers want to get a good standby time for the devices...
I hope it works for you and you won't have to wait for WM6.5
Click to expand...
Click to collapse
This is a setting which can be changed in advanced config, under power. I have mine set to 90 seconds, to no avail. I think this is what is causing it to work sporadically, as opposed to not at all.

new SPB MS 3 causes conflict with S2U2

Hello,
since a few days I'm testing the new Mobile Shell 3. My first impression is very well. But one thing causes problems.
While I had installed Mobile Shell 2.x I was using S2U2 to make my device switch off.
S2U2 settings -> device switches off 10 sec after background-light turned off
WM6 power-settings -> background-light turns off after 15 sec - device switch off is not activated.
Everything worked fine... Background-light turns off after 15 sec. Further 10 sec later device switches completely off...
Now I've upgrated Mobile Shell 2 to version 3 but I've absolutely nothing changed on any settings - and suddenly S2U2 doesn't switch off my device any more...
My PPC turns off background-light after 10 sec (everything ok) - but S2U2 seems not to be able to switch off the device completely. Display is still on and shown darkly. But Touchscreen has turned off (doesn't react on finger-tapping).
When I close Mobile Shell everything works fine again.
So it seems that MS3 is blocking the suspend mode of some programs.
I think with Nitrogen (Mp3-player) it was nearly the same. In this prog does exist a suspend button but by tapping it only background-light switches off...
Anybody an idea or made same experiences?
Thank you
flahn

why don't you just change it in your setting of the battery in WM? I have a Lg ks20 and i change it there so after 1( sec he turns of the light) and after 3 minutes he switches off my phone. I also have spb mobile shell 3.0 and there are bugs in it atm.
Just click on your battery and go to the advanced tab.
Hope this helps you a bit

Switchke said:
why don't you just change it in your setting of the battery in WM? I have a Lg ks20 and i change it there so after 1( sec he turns of the light) and after 3 minutes he switches off my phone. I also have spb mobile shell 3.0 and there are bugs in it atm.
Just click on your battery and go to the advanced tab.
Hope this helps you a bit
Click to expand...
Click to collapse
Hello Switchke,
thanx for your answer.
My problem is a little bit complicated.
I'm using my KS20 in combination with the prog phoneAlarm. For me it's the only possibility to get the LED's of my KS20 turn on (if there is an new SMS for example) although it is in suspend-mode. Or do you know another way to make the LED's shine when device is turned off?
I got the same idea you described before. I changed the settings of power options in wm and deactivated s2u2. But it appeared a new problem.
If there is an unread SMS phoneAlarm is set to send every x seconds a signal for the LED to light it up. In older Mobile Shell 2.x or by turning off MS3 everything works fine - after 15 sec light turns off, after 1 min device switches off.
But by using MS3 the device every 10 sec after switching off turns on again (because of the signal of phoneAlarm I think). Problem only causes with MS3.
If I can't find a solution I will reinstall MS2 - the shining LED is very useful for me because I don't have to switch on device every time for looking after unread sms or new calls...

Battery problem on Touch Pro - possible cause

Hi all,
My father bought an HTC Touch Pro some time ago; I think it was in 2008, as he needed a good phone, with the organization capability that WM has to offer.
The phone is in MINT conditions, really. It still has the original screen protector and no scratches can be found on it. He uses it a lot, but always has it in the leather case, and in a small pocket, which sometimes results in lost calls, as no one can really hear it ring . The battery is always fully charged, and after some testing I think it is still in good conditions.
The problem that he started getting is that after I installed some programs like GPS Tomtom and AGEPhone for SIP calling that he never uses (hehe), he started noticing the battery was discharging faster and that it would not last even 1 day, when before it would last about 3-4 days.
I uninstalled the programs, and the problem persists. Brightness is on 50%, wifi and any internet connection is turned off. No programs running in background, unless it's active sync that sometimes turns on itself.
POSSIBLE CAUSE - We noticed is that he has a lot of reminders, so the phone is constantly waking up. The problem is that it does not go to sleep afterwards. The touch screen is locked, so when a reminder pops up, the screen stays turned on, even if the backlight is not on, and just drains the battery completely.
Is there anything we can do, so that it (the reminders of meetings, birthdays and other stuff) would not wake the device up, or if it did, the phone would go to sleep after some seconds, so that it would not overheat and drain the battery in 1 day?
It is a quite annoying having to constantly look at the phone, dismissing reminders and turning the screen off, so the battery can last a bit longer.
I need to solve this problem, but my father will not agree with a custom ROM flash. Maximum I can do with it is upgrade it through the HTC tool, but I am not sure if it is worth it.
Here are the information:
Version de ROM: 1.90.406.5 FRE
Date de ROM: 08/20/08
Version de radio: 1.02.25.19
Version de protocole: 52.33.25.17W
The device was bought in Luxemburg and has a French windows mobile 6.1 on it, and an AZERTY keyboard.
Please help me with this issue.

Get tBattery and check to see the current draw under stead, idle conditions. With the backlight at 5, it should draw about 110 mA (there may be some spiking). Use the log feature, say for 10 min @ a time, with power-save options unchecked so the screen doesn't dim and it doesn't go to sleep. If the drain is high (constantly above 200 mA, let's say), then get a good task manager (hint: new dotfred's 3.3) and start killing processes, and see if that helps. If not, then try stopping some of ther services.

Thanks Farmer Ted for the reply, but I think I found the cause of the problem. I don't know why but after it wakes up, because of an appointment, it will not turn the screen off, even after 10 minutes and I have the power management set 30 sec off if not being used.
As the screen is locked, the appointment will not be dismissed by accident or pressed so it just stays like that, until the battery is dead.
Is there a hidden option to make the phone go back to sleep, or to prevent it from waking up, just making the led blink, as when you get new SMS messages and the screen is off, or when you get a missed call?
If there was I think it would solve the problem completely.
Thank you all for your help.

yes the problem is the screen it drains it faster than a hobo with a bottle of wiskey,
what you have to do it click on batter icon and get into the battery menu select advanced and elect turn back light off if device is not used for and select 10 second, then turn off device if not used for and slected 1 minute (its reffering to the screen)
then i use a program called touch pro tweak (its cooked into all energy roms) and there is a setting to wake up on call or text or notification and disable it by wake up it refers to turing the screen on

I have a simmilar problem.. I discovered what causes it... When I install certian programs, it changes the power settings.. namely, the power off when not plugged in setting... So, check out those settings... I have had this happen 3 or 4 times in as many months... then I notice the same issues with my battery.. after I go change the settigns back (for the 100th time) it goes back to pastign 2-3 days for me... (instead of less than 1)

Hi people, sorry to bring up this topic again, but I see no point in creating a new one.
I would like to ask if any of you would recommend me a good French ROM (as it comes with AZERTY keyboard) for this device that has good battery life?
Is it possible that a cooked WM 6.5 would use less battery then stock WM 6.1?
I have another problem, is there a way to turn up the ringing volume of the phone, in order to hear it even if it is in a small bag? It's already on max, but my father complaints the ringing volume is too low and he can not hear it.
And last but not least, how much does this battery normally last? Wifi off, bluetooth off, calling about 15 min a day, some SMS and a lot of reminders.
It can not go a day, max two days without recharging. It is always turned off when he goes to sleep, because if not, he will wake up with a dead device.

[Q] suspend process

Hi guys. I bought my O3D last week and already problems accured. My battery does not last longer that 3 hours, tops. I installed the System Panel APP and kept monitoring it for a while and noticed that there's a suspend procces and i using the 100 % of my cpu and with that, my battery aswell. I asked around what to do and the answer was to set up my display to never turn off...but i don' see that option in the settings tab.
It's running on android 2.2.2.
Can anyone please help me?

Screen Timeout Setting Keeps Changing

Have my Screen Timeout set to Keep Screen On on my LG G3 running 4.4.2 and something keeps resetting it back to 30 seconds. I've posted on the LG forums with no response. I've tried running Log Cat but I'm apparently too dumb to figure out how to find out what's causing the setting to change. Any thoughts?

Bump... anyone?

I think you can set the timeout on display setting, set time as you want it.

Thanks yeah... I know. I have it set to not turn off. But it still reverts to 30 seconds periodically.

I have set 2 minute timeout on my phone, and its work fine, but it will be reverts to 30 seconds if the battery is low (on state < 15%) . I'm not quite sure but i think your phone timeout setting periodically reverts is because your phone is in low battery state

My battery has never been below 50% so that's not it.
Thanks though!