Identifying a HTC clone ... and fixing it. - General Topics

I recently bought a HTC touch phone and i suspect it is a Chinese clone but i really dont know. They all look the same to me (the phones). After searching Xda it appears to be like the HTC Elf100 and dopod S1. Is there a definitive way to tell the exact model? The phone was purchased from a website called Deal Extreme.
I would like to know if it is possible to extract the ROM from the phone and save it onto my computer for back up.
More importantly (and the reason i am here) is that the screen is malfunctioning in that the colours are all very faded and there are black lines across the length of the screen wherever there is text or icons. There is a severe flicker when the backlight is set to anything other than full brightness. For the first three days the screen was crystal clear and the colours very vibrant. The only changes made were installing some third party softwares and applying a screen protector.
I have uploaded an image here:
http://www.ibj.co.nz/vlt/CamScreen.jpg
I am trying to isolate the problem down to software or hardware. If it is hardware i will order another screen or digitizer and replace it and if it is software i will begin to look down that path, perhaps flashing the unit with more up to date ROM.

Tell us one thing, is the serial number in the following format? -> HTxxxGxxxxx, if Yes you have have original HTC Touch, if No, you have a nice Chinese clone.
If the back of the device underneath the battery looks like attached picture, you have the clone on your hands. you will have to ship it back to DX for replacement or repair.
Regards

Just from looking at the front of your phone, yes you have a clone

Yep CLone
OK Thanks for assistance. I have a clone here. DX offered to send me a replacement screen if i can locate one on their website. I would have thought they would know if they have one in stock but apparently not.
Can anyone think of a way to find what sort of a screen i would need to replace this one? I am told that the original HTC screen will not do, perhaps different pin outs.

Replacement screen
So i guess i am just sh#t out o luck then? The retailers can't find a replacement screen. Can the ridgy didge screen be modified to fit a clone?

Don't know. Since it's a clone they can have used whatever LCD, with whatever flex connector. But one thing for sure is that you wont be able to use original HTC Touch LCD.
Best option is to ship back to DX for replacement.
Regards

Related

xda 11 screens

i have 2 spare xda 11 one is blocked and the other the screen is bugged up.
i want to change the screens so at least i have one phone working how do i fix or undo screen parts thanku someone please help dont want to buy another screen when i have 2 the same
Yo dude, the best thing to do would be to take the screen from the phone thats blocked n(coz no matter what, you'll never be able to use that phone anyway!!) and fix it into the one with the broken screen. If you do a search here, there are guides to taking apart an XDA II, and as long as you haven't got 10 thumbs, it should be fairly easy to do!!!
I've done this myself so I know it works, but the only thing you need to be wary of is there are two models of screen, just hope that both phones have the same model installed otherwise It could get a little more complicated!!
RR
Replacing the screen
I am in a similar situation, I have an XDA2 with a broken screen and another one with a damaged bottom connector. I pulled them both apart to put the good screen into the one with a good mother board but to me the screen connector (the one that plug into the mother board) they look different. Just wondering if anybody has come across this. Cheers, Guito

New LCD for HTC touch cruise problems

i've recently changed my lcd screen of cruise. The new screen has more brightness than the old one but lesser contrast. Is really dissapointing when you look at it from a small angle. (too bright). I sent back the cruise at HTC representative in Cyprus but they said that these are the new screens they install and can't do anything else. Anyone experienced any similar problem?
Is there a hidden service menu you can adjust the brightness?
Besides the included HTC Brightness application that is by default part of your apps in HTC Home, you can change brightness in Settings>>System Tab>>Brightness
You mean th backlight? it's not a problem with the backlight. the lcd has too much brightness and little contrast.
i've uploaded 2 photos of the cruise to see the screen
It looks like a bad screen. I would try to get them to replace it again.
I have exacatly the same problem!
where did you get your screen from?
I ordered mine from a chinese company on Ebay (please see my TC dismantling instructions here for details) and got the same results:
the viewing angle and contrast is not as it was, and I compared it to a new TC. It's hard to see something from the side, botton-angle view is blanked.
One lab's technician told me the LCD's probably not original or dropout, as "it should cost 100$ and more"...
I ask the supplier about that and they insist they checked it before delivery and may be "I'd fitted it wrong" (?!)
There is no 'special' fitting there, and only one ribbon connection, so it's either working or not - nothing to do with viewing angle and contrast.
Any help on this TC issue is welcomed
It's like Orbit II screen.. Poor viewing angle..
Screen quality is mainly difference of touch cruise and orbit II.. But it's like replacement parts of TC same as orbit II unfortunately...
Sorry for my English...
LCD Replacement
Hi also.
This is clearly a miserable story. My screen broke and I also obtained a replacement screen through Hong Kong (via a UK reseller) which suffers exactly the snags you have (dodgy screen contrast and very poor viewing angle). I think it's rubbish but what's the alternative apart from an OEM high cost fix? For info I think the poor performance in these screens is a standard feature as the first screen replacement had slightly different fixing/alignment lugs and was replaced by a different unit with the correct lugs. Both units however had identical poor screen performance. Has anyone replaced a screen with performance identical to the original??
Many thanks and great forum/very helpful thread.....
I have mine replaced 3 weeks ago due to a small accident with my phone, fortunately I have a insurance on it and I let it repair by official HTC dealer.
I donot have the issues as described here... Maybe this can help you in contacting the suppliers you used..
I have owned a TC since Feb 08. Earlier this month the top half of screen would not display. Returned to HTC USA for repair. They claimed TC out of warranty for several reasons, including breaking security seal. None of reasons were accurate, but agreed to pay approx USD200 for repair as I need my phone. Unit returned with poor quality "washed out" screen described above. Sent phone back and was told they did not see any problems. I called and directed them to HTC website so they could see pictures of what the TC display should look like. It seems repair was made with the "available" replacement screens. Requested replacement phone if they cannot repair to original quality. Called my vendor, Mobile Planet for assistance but they could/would not help. After discussing with "management" a HTC cust svc rep emailed an offer late last week to replace with a generic english phone. Email stated replacement phone would be the same model, but with different part number? HTC rep out of office to answer questions/resolve until next week. Will update post with outcome.
I had to replace my screen aswell.
I ordered the part trough an ebay seller. It cost me around 45 euro's incl. s&h.
The screen works but starts up in what's best described as "save mode" = 4 color low res.
But when the device turns into standby mode and awakes again the screen shows normal res and colors and is very much the same Q as the one that was replaced.
No contrast or view issues though....
im happy to see im not the only one with this problem.
I gave back my touch cruise to HTC because i broke my LCD.
same problem, the display has a lot of brightness but not a lot of contrast, and the view angle is poor!
i called my htc vendor and he tolds me that's the new LCD from htc.
PLUS:
My htc came back with a hole, like if he fall.... im very angry.
Wow, I am totally freaked now...
I just droopeed, ehm ok I confess, I did a Hulk slam with my HTC cruise just yesterday (personal issue...love sucks) anyways, I am about to get my lcd replaced for $130 I hope I dont suffer.
I do however need one help, it seems that my HTC is still functional, I could recieve calls, although I cant be sure of anything else since my screen doesnt display anything. The casing is all cracked and partially open .
But Windows Sync still works perfectly, my only question is: Is there any way I can save my smses? Perhaps it is filed under a certain folder?
I really need my sms it contains some data that I have not saved into notes, unfortunately I have not installed anyback up programs. I have looked around the folders on the internal memory but cant find it, Is there hope for me still?
My Mobiler
Well, here is a really nice helper to LCD-less units:
Download the free My Mobiler and use it's on-desktop-screen simulator to manage your phone.
Otherwise you can go Explore the unit with ActiveSync for any data you may need.
Just to report. I got my LCD screen replaced by Pocketpctechs.com, has the wash out screen problem.
HTC LCD Repair follow up
epxguy said:
I have owned a TC since Feb 08. Earlier this month the top half of screen would not display. Returned to HTC USA for repair. They claimed TC out of warranty for several reasons, including breaking security seal. None of reasons were accurate, but agreed to pay approx USD200 for repair as I need my phone. Unit returned with poor quality "washed out" screen described above. Sent phone back and was told they did not see any problems. I called and directed them to HTC website so they could see pictures of what the TC display should look like. It seems repair was made with the "available" replacement screens. Requested replacement phone if they cannot repair to original quality. Called my vendor, Mobile Planet for assistance but they could/would not help. After discussing with "management" a HTC cust svc rep emailed an offer late last week to replace with a generic english phone. Email stated replacement phone would be the same model, but with different part number? HTC rep out of office to answer questions/resolve until next week. Will update post with outcome.
Click to expand...
Click to collapse
HTC screen repair issue may be a big problem since they could not replace with screen of original quality. To solve my complaint, HTC provided a replacement phone. HTC stated it was a refurbished unit, but I think it was a brand new phone. It is my guess that for some odd reason, HTC is not able to provide OEM screens.
I do appreciate that despite all the costs and time I spent to get a solution, in the end, they did solve my problem.

[Q] Broken screen repair help.

I have dropped my phone and the screen kind of went crazy with colors and overdrawing images and slowly became completely unusable. Can the screen be replaced? I found a bunch of video and instructions on how to do it, but was wondering if replacing the screen will fix it or it's a bigger problem with some broken chip or smth like that.
If i can't fix it, any suggestion as to which phone to get as a replacement. I love custom roms and play with them all the time, but I am not uptodate as to which phone are good for this.
Thanks. Any help is appreciated.
Mef.
screen replacement
it appears that you not only broke the screen but also the LCD behind the screen. It can be replaced, I have done several. you can pick up a screen with LCD digitizer for less than 100.00 on ebay. I also saw several with frames. If you get one with the frame it is very simple to change. Make sure it is with the correct service provider and you can put your boards in the new one without heating yours up removing the old components and installing the new ones. If you have any questions or concerns let me know. I can walk you through it.
PyroPornStar said:
it appears that you not only broke the screen but also the LCD behind the screen. It can be replaced, I have done several. you can pick up a screen with LCD digitizer for less than 100.00 on ebay. I also saw several with frames. If you get one with the frame it is very simple to change. Make sure it is with the correct service provider and you can put your boards in the new one without heating yours up removing the old components and installing the new ones. If you have any questions or concerns let me know. I can walk you through it.
Click to expand...
Click to collapse
Thanks for the reply. I did find some replacements for the LCD as well and the instructions are good. I am now debating whether I should just get a new phone. Any suggestions as to which one could be a good replacement?
just my opinion but I prefer the samsung phones, However there are many great phones out there. When I'm looking for something I new I like to research as much as I can about the product and compare them against each other. When It comes to phones it depends on what you want to be able to do with the phone. Not to mention that as soon as you but the latest phone on the market a new one will come out soon after....

Screen damaged what should i do

My sister just broke her moto x pure.
The display works, however the digitizer do not works correctly. Cannot post pictures because the wallpaper is containing private information and i cannot change it.
She cannot use the entire screen.
For example on the lockscreen, she cannot use the 8. And the other digits works very badly. So she cannot unlock her phone.
What should I replace (screen, digitizer...) and where should I find the replacement part ?
Thank for your help
You'll need to replace both the digitizer + display as they come together. If you are good at repairing phones, you can get the display from eBay or else send your phone to service center if you don't. I would suggest you to send it to the service center.
You could use a USB OTG cable to connect a mouse and thus regain control of the device in order to clear any sensitive information prior to having someone fix it. I have bought and fixed several Moto X pure edition phones with cracked screens for family members. Most of them did alright, but one phone had the screen replaced, then a cow stepped on it. Although it didn't crack, after a while parts of the screen stopped responding to touch. The screen I replaced it with has not been damaged at all, but parts of it have stopped responding to touch as well. Sometimes I wonder if these phones don't have a particularly weak and easily damaged screen. I sometimes get my replacement screens from GadgetFix. If you fix it yourself make absolutely sure that you get a screen+frame assembly. It's just a few dollars more, and totally worth it. And be careful when you transfer the speaker grill trim to the new screen that you don't press hard enough to crack the screen.
Thanks you, I think I will change the screen and the frame.
https://m.ebay.com/itm/For-Motorola...%3A7550533015e0a9cbd9f98f63fff20079%7Ciid%3A2
Is this what I should buy ?
The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html
zstricky said:
The screen that you posted does not include the frame. I briefly looked on eBay; you might find one with the frame included for a few dollars less than gadget fix, but for simplicity I just linked this one. On the back side of the display you will notice the screw inserts. That is what you need to look for.
https://gadgetfix.com/motorola-moto...screen-touch-screen-digitizer-frame-7447.html
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Click to collapse
Thanks !
Could you point me to a tutorial or a video explaining how to change the screen
I believe that Ifixit has a whole teardown tutorial for this phone. If not just search YouTube for (phone model) screen replacement, watch it a time or two, and then pause it while you do each individual step. If the first video you watch doesn't explain things in an understandable manner just watch another one. It's been a while since I searched for one, but I think there are at least a few good ones.

Cracked Screen Need Replacement

I bought a used Honor 8 that has a cracked front screen. It's tolerable but I've decided to get it fixed. The screen that is on now was a replacement screen. The lady told me that it cracked not too long after she got it replaced and that it happened without her dropping it or anything like that. She thinks that the person who replaced it, didn't know what they were doing. As of now, the phone works great but the screen isn't as bright as the original and seems to have burn in. I have thought about replacing it myself and wanted to ask, has anyone replaced their screen themselves? How'd it go? Would you recommend it? And if you got it replaced somewhere, what was the cost? How did it look like afterwards? I appreciate any and all answers!
Levi1vargas said:
I bought a used Honor 8 that has a cracked front screen. It's tolerable but I've decided to get it fixed. The screen that is on now was a replacement screen. The lady told me that it cracked not too long after she got it replaced and that it happened without her dropping it or anything like that. She thinks that the person who replaced it, didn't know what they were doing. As of now, the phone works great but the screen isn't as bright as the original and seems to have burn in. I have thought about replacing it myself and wanted to ask, has anyone replaced their screen themselves? How'd it go? Would you recommend it? And if you got it replaced somewhere, what was the cost? How did it look like afterwards? I appreciate any and all answers!
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Click to collapse
Hello!
My screen is broken too. After a long search i've decided to order from Witrigs. There is only the custom screen available which is not as good as the oem one., but these are the best i could find from a reliable source. There is a video on the screens page which shows you how to install the new one. It will need some cheap equipment too to open the phone, like plastic-opening-card and case-opening-tool(the guitar one), yeah and don't forget the the LCD frame sticker. (and the suction cup, if you don't have any at home)
I'm still waiting for the parts to arrive, hoping that the screen's quality is acceptable compared to the original one. Also ordered a custom back panel because my got scratchy.
I'll write my experience about the screen and the repair when the parts arrive and assembled the phone.
Sry i wasn't able to post links because this is my first post here, but its easy to find them. For guide go for the video.
It's costed about 35$ with shipping and the back panel.
brav3t said:
Hello!
My screen is broken too. After a long search i've decided to order from Witrigs. There is only the custom screen available which is not as good as the oem one., but these are the best i could find from a reliable source. There is a video on the screens page which shows you how to install the new one. It will need some cheap equipment too to open the phone, like plastic-opening-card and case-opening-tool(the guitar one), yeah and don't forget the the LCD frame sticker. (and the suction cup, if you don't have any at home)
I'm still waiting for the parts to arrive, hoping that the screen's quality is acceptable compared to the original one. Also ordered a custom back panel because my got scratchy.
I'll write my experience about the screen and the repair when the parts arrive and assembled the phone.
Sry i wasn't able to post links because this is my first post here, but its easy to find them. For guide go for the video.
It's costed about 35$ with shipping and the back panel.
Click to expand...
Click to collapse
Thanks for your input! I'll take a look at Witrigs and the video, and I would greatly appreciate your feedback once you get all the parts and change the screen $35 is not bad at all
https://www.ifixit.com/Store/Parts/Huawei-Honor-8-LCD-Screen-and-Digitizer/IF348-000-1
:good:

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