Database Info

Random white screen?

Hi there, I have a random problem, that I have had on the 1.5 ROM, the beta ROM, and now the new ROM.
Occasionally, the screen goes completely white. It seems to be working, but the screen is not. This is not to do with an applications that are installed, as this happens even with a factory reset unit.
I can't figure out what causes it. Has anyone else seen this? Any comments?

have you find a solution
I know this post is quite old, but I can't find a clear answer about this problem...
My Atom stop with a white screen (colored,thin lines appear on the screen.Then the screen slowly turns to white)...
I must remove the battery and reset it to launch it again
I tryed everxthing... ROm update from the original firmware, PDAVIET (3 version on WM5 an WM6)
lot of resets, hard and soft...
This problem appers all the time... but randomly... 1 hours, 5 hours or 2 days after a reset....
Can you help me...
RGS
Fred

May be a hardware problem. To me it looks like a loose connection inside to the screen.

Do a search in the forum for "White Screen of Death" and you'll find lots on info regarding that problem. I don't think this was a problem with Tornados. I've read about this problem, mainly on HTC Dash. Good Luck.

i had similar problem with my E200 afer fall from 1 meter. I think its hardware problem. Dont know how to fix it

with mine tornado, it was a connector that wasn't attached anymore from the screen to the board..
you can always give it a try to look inside

My Phone Is GOING CRAZY HELP!!

So after updating to a couple WM6 ROMS and being happy, my phone starts to act weird, my screen starts to turn white at random times and i have to keep the keyboard slid out slightly to keep the screen from going white. Then after a while it changes again, and now my screen always goes white until i slide the keyboard in and out a couple of times and then slide it back in, but it will only stay normal for a little and my screen will go white again. In hopes to fix this i switched back to my official T-Mobile 2.26 ROM but i am still having the same problem. Can someone please help me fix this, my phone is almost at the brink of not working and i would have to wait about half a year before i can get a new one. Any help will be appreciated.

are you overclocking at all when you are experiencing the problem???
I have heard that overclocking to too high of a speed will cause the phone to go to a white screen..
just a thought

also, if you could, please list all third party apps and the current ROM you are running
.:Nstefanelli:.

Well i was overclocking to 260 using battery status, but i dont do that anymore,i am currently running the T-Mobile 2.26 official ROM, and i have these programs installed:
Wm5torage
Fizz Weather 2
TCPMP 0.81
Pocketdict

If you need some more info you can look at my signature too.

upgrade your IPL/SPL to 3.08..

double_ofour said:
upgrade your IPL/SPL to 3.08..
Click to expand...
Click to collapse
how do u do that ?

killerkhatiby009, you can check if it is a hardware problem by performing a remote control (PC controlling PPC, google for it) and start messing with your phone, see if the PC gives you the same problem.
IF the PC gives a good reading (e.g. no white screen) while the PPC gives you a white face, then it is probably the screen problem (not sure what).
IF both the PC and PPC gives you the white face, it is then either software error (hopefully so), OR internal harware error (e.g you've burned your microprocessor?).

Ok thanks for the help, ill go and try that ppc remote controll thing and report back.

Ok after testing it the PC comes up fine while the Pocket PC comes up white.

double_ofour said:
upgrade your IPL/SPL to 3.08..
Click to expand...
Click to collapse
will this be able to fix it?

can anyone help me?

hanmin said:
IF the PC gives a good reading (e.g. no white screen) while the PPC gives you a white face, then it is probably the screen problem (not sure what).
Click to expand...
Click to collapse
Ok after testing it the PC comes up fine while the Pocket PC comes up white.
Click to expand...
Click to collapse
Sounds like a hardware problem to me, which may be a result of your constant overclocking. It may also be due to a bad switch in the keyboard slider.
You might want to contact your provider and see if the phone is still under warranty and/or if you can get a replacement.

Well my phone is no longer under warrenty, does anyone know of a way to fix my phone or get a replacement?

Hi,
Can someone tell me how to upgrade my IPL please ?

found my answer. Thanks anyway

I have the EXACT same problem
Ignore my signature - I downgraded back to the latest stock T-Mobile ROM. I see the same problem no matter what ROM I am running.
It is EXACTLY the same as you describe here. I can usually make it stop by pressing the sides together (holding the screen and keyboard slider tighly closed). Once it stops if I set it down and don't touch it it will work fine.
Also when I reboot the splash screen never has the problem - the problem starts as soon as WM boots.
So what did you have to do? Buy a new one? Or were you able to get service or an exchange?
It seems to be the mechanics of the display connector that are causing this. I looked in the service manual and it shows a stiff flat flex-cable connecting the keyboard to the screen, and it seems to me that this cable is the problem - either it is damaged or it is not fully seated on one end or the other.
I considered trying to dissassemble it and clean/reset connecters - for about a nanosecond. But it looks way too fragile and full of hidden little plastic hooks that will break off if you don't release each one in exactly the right way and then it will never go back together again.

g-sensor doesn´t work any more - bricked phone ?

Hallo guys,
After playing around one week without any troubles I realized now that the g-sensor doesn´t work any more. The only thing I did today was to install schap’s advanced config and the remote tracker-software and after some time I recognized that my phone gets little bit warm. I wanted to deny a call by turning the phone around but nothing happens. I tried the g-senor application to calibrate, but also here the bubbles don´t move. Also the hard-reset doesn´t help anything.
Any ideas or suggestions for me, I hope I don´t have to return the phone to repair. And another question: Is the phone after a hard-reset really in the point of origin ??
thanks
juwenio

hi mate,
probably in the schaps advanced config, you have disabled the mute function, try to search through for that function in the schaps advanced config and see what it's on now

Also if advanced config doesnt remedy it do a hard reset, most likely a software thing rather than a broken accelerometer.

mrvanx said:
Also if advanced config doesnt remedy it do a hard reset, most likely a software thing rather than a broken accelerometer.
Click to expand...
Click to collapse
thanks guys for your help, but i have already restored all settings from advanced config, removed the program and netcf 3.5. and also did 2 hardresets..the problem is still alive

Thats bad luck man.
I'd put it back to the original settings and get it repaired that should be covered in the warranty...

Im guessing its most definatly a manufacurer defect since its pretty difficult to kill an accelerometer, the device would be dead elsewhere before the G sensor if it is something like a drop or an impact.

hallo friends,
wanted to tell you, that my problem has gone... some hours after my last post i tried the g-sensor once and once more and although i didn´t change anything with the phone suddenly g-sensor reacts again... it´s really curious but in the fact till now it doesn´t came back
so, thanks for your help and have a good day
juwenio

My Raphael is having the same trouble. I noticed the G-sensor not working when I tried to play Teeter. Calibration doesn't work And also other software using the G-sensor is not functioning. In Teeter the ball gets stuck in one corner and won't move. In calibration (under settings) the green indicators move and the text Calibrating" appears. After calibration the green indicator move to the uppermost and rightmost corner of the vertical resp. horizontal indicator. Running ROMeos 1.22 Dutch version with 1.02.25.19 radio.
Already tried a hard reset. Didn't do the trick. Any ideas?

I have had a similar problem wherein the G-Sensor was not working. I tried restoring the registry back to the state prior to the G-Sensor got busted but nothing seemed to work. I logged the problem with HTC Customer support. In addition to other regular things they asked me the S/N of my device. To check out the S/N of the device I had to remove the battery. It was out for a few minutes and when I put it back I thought of re-running the G-Sensor and surprisingly enough it has been working since then .
I don't know how long it would continue to work but i tried running the G-Sensor for 5-7 times and it worked. I hope it works with you as well.
Just to let you know, I even tried hard-rest twice in the past but it didn't work.

Thanx for the reply.
I'll try this and post the results here.

Not working
Tried everything.
had my hopes set on software. Seems to be a hardware problem
Going to restore ROM to original and hand it in for repair.

G-sensor fixed
Finally I returned the Touch pro with stock ROM for repair (just before warranty expired)
Pick up service at the office, and within one week the phone was send back, repaired.
Kudo's for HTC service.

camera works but viewfinder black

Hi,
I have a very strange problem... I have a german MDA Vario IV (Raphael) and I recently flashed ROMEOS 1.12, then HTC StockROM and after a couple of days it first happened, that my camera viewfinder is completely black. The camera, however, works, i.e. it takes pictures which I can view in the album.
When I tap the screen in camera mode, I see the 3 symbols, but when I tap the preferences-wheel, nothing happens.
When Romeos 1.40 (German) came out, I flashed it - and I still have the problem. I don't quite understand it, as it worked first with the HTC Rom and after about 14days it stopped working.
Do you have any help?

I just had the same problem. Fixed by doing a hard reset...

did you flash a new radio?

I just registered to report this same issue.
I just picked up my fuze today, and was going through the steps in the noob guide before I decided to stop and just let the phone install the regular software so I could at least activate it before a new bill kicked in before the account got cancelled.
Right before I stopped going through the noob guide, I got as far as doing a soft reset right before the installing ATT bloatware and was removing some options in the guide and restarting. Then, since I just wanted to activate the phone (I had no SD card to safely try out all the steps in the noob guide, and wanted to wait for it), I did a hard reset.
After I activated my phone, I've been trying out my camera and it just shows a black screen. If I touch the screen the three buttons show up and clicking on the buttons don't do anything. Though, if I hold the enter key it clicks and takes a picture which shows up in my album.
I'm going to wait till my SD card comes in before I do another hard reset to do the install again. Hopefully the hard reset fixes the issue.

Still no one else with this issue? I have flashed NATF 4.5 as well as energy 2.0 . I have changed to two different radios and this problem has persisted. Everything works fine at first, but then within a couple of days it goes black. Everything is exactly as others have reported. Pictures take, the touch screen menus work ( selecting any setting ).... its just the viewfinder that is acting goofy. Soft resetting it will occasionally make it work again. It makes me feel as though some of us have some software somewhere that isnt acting as it should. I googled the issue to no avail.
Any gurus able to shed some light on this matter?
Currently running:
HardSpl 1.9
EnergyRom 2.0
Radio 1.02.25.32

I am running Shep's 3.0 rom with the new 1.12.25.19 radio and I have just recently had this viewfinder problem arise as well. I am about to flash Shep's new 3F and will check the camera after hard reset.
Is anyone running additional programs when this arises? I had thought there was a conflict with freecaddie as I was on the golf course when I noticed the problem but maybe this is more widespread?

KSS said:
I am running Shep's 3.0 rom with the new 1.12.25.19 radio and I have just recently had this viewfinder problem arise as well. I am about to flash Shep's new 3F and will check the camera after hard reset.
Is anyone running additional programs when this arises? I had thought there was a conflict with freecaddie as I was on the golf course when I noticed the problem but maybe this is more widespread?
Click to expand...
Click to collapse
It must be as I dont play freecaddy. I can post all of the addons I have used...maybe theres something in common?
Ok heres the list
Ageye G-Alarm ( Which isnt working correctly anyway as it plays the WM alarm and not my MP3 )
Coreplayer
WMWifiRouter
MS Livesearch ( Preinstalled )
ShapeServices IM +
Skyfire
Skype
TomTom7
Any of these similar ?

pyraxiate said:
It must be as I dont play freecaddy. I can post all of the addons I have used...maybe theres something in common?
Ok heres the list
Ageye G-Alarm ( Which isnt working correctly anyway as it plays the WM alarm and not my MP3 )
Coreplayer
WMWifiRouter
MS Livesearch ( Preinstalled )
ShapeServices IM +
Skyfire
Skype
TomTom7
Any of these similar ?
Click to expand...
Click to collapse
Of the programs you listed, Skyfire is the only one I am also running. I just completed my flash and turned the camera on prior to installing any apps, cabs, etc... and the viewfinder worked fine.
I am in the process of adding my customizations back on, doing a PIM restore, and installing cabs and will edit my post later to report whether it continues to function correctly.

After setting things up the way I like them and a full day of use, the viewfinder still works fine. I am baffled as to the cause but as long as its works I won't complain.
To those still having the problem, I would recommend a hard reset at a minimum or perhaps try a new rom.

KSS said:
After setting things up the way I like them and a full day of use, the viewfinder still works fine. I am baffled as to the cause but as long as its works I won't complain.
To those still having the problem, I would recommend a hard reset at a minimum or perhaps try a new rom.
Click to expand...
Click to collapse
This was an issue with RRE's roms a while back. Not sure what he did to fix it but I know he tweaked a flashed new versions about 100 times in one day! I would post the question in your respective rom's threads and see if the cooks have a better idea. I would bet that there is a file or setting common to all of the roms listed here that is causing the problem.

Im running the stock rom in a 1 1/2 month old Fuze
The Black screen happens to me, if too much sunlight gets thru on superfine settings. (i hold it facing directly into the sun) It seems to blow out the picture (goes all white) -then theres no display at all (black) unless i exit camera and restart.

Camera viewfinder is black
Hi,
there is a fix for this on the htc asia site, if you go to the support tab and look at the downloads for touchpro, I am not sure its for all phone as it asked for my serial number and told me it was not for my phone, on this site at least it seemed to be for hong kong, singapore & china, Perhaps check the htc site for your location.
Good Luck
A|C

Dutty's Rom (serious bugs)

Okay So I followed a video tutorial that said right now the Ruu_Signed_Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06[CubeV2]
was the best rom out there. So i installed it. I like the rom alot except it has some bugs that I cannot overlook, was wondering if there was a fix or a recommended upgrade from this Rom.
The bug I hate the most is the keyboard. First it was mapped wrong, but I installed the Tilt fix cab, which fixed that. But now the keyboard spacebar lags. So if i type at a decent speed the spacebar doesnt register being pressed at the right time. For example if i typed : "Hello, how are you doing today? " it would come out as " Hello,h owa rey oud oingt oday"
At first i thought it was maybe my error, that I developed some sort of bad habit of pressing the spacebar at the wrong time. But i sat there and was careful and indeed its the phones fault.
The next bug which I just noticed recently since I havnt had a reason to use it since now, is the video on the camera. When I press record it only records for 9 seconds even though I have it set to no limit. If i keep trying some times it goes past 9 seconds but the video freezes at that point, the counter still goes up and I'm forced to soft reset the phone to get out of it. I tried installing the HTC camera cab , with no effect.
Should i change roms or Is there a fix for this?
thanks

I don't believe dutty has touched these ROMs in almost a year now, and he has moved onto the HD, I believe.
Better to look at some of the more recent ROMS, like Garmin, PDA Corner, etc. and forget working with the Dutty ones.

drtolson said:
I don't believe dutty has touched these ROMs in almost a year now, and he has moved onto the HD, I believe.
Better to look at some of the more recent ROMS, like Garmin, PDA Corner, etc. and forget working with the Dutty ones.
Click to expand...
Click to collapse
How do you personally like your G's SE TF3D rom?

bilago said:
Okay So I followed a video tutorial that said right now the Ruu_Signed_Duttys_WM6.1_5.2.19700_Hybrid V2_1_65.14.06[CubeV2]
was the best rom out there. So i installed it. I like the rom alot except it has some bugs that I cannot overlook, was wondering if there was a fix or a recommended upgrade from this Rom.
The bug I hate the most is the keyboard. First it was mapped wrong, but I installed the Tilt fix cab, which fixed that. But now the keyboard spacebar lags. So if i type at a decent speed the spacebar doesnt register being pressed at the right time. For example if i typed : "Hello, how are you doing today? " it would come out as " Hello,h owa rey oud oingt oday"
At first i thought it was maybe my error, that I developed some sort of bad habit of pressing the spacebar at the wrong time. But i sat there and was careful and indeed its the phones fault.
The next bug which I just noticed recently since I havnt had a reason to use it since now, is the video on the camera. When I press record it only records for 9 seconds even though I have it set to no limit. If i keep trying some times it goes past 9 seconds but the video freezes at that point, the counter still goes up and I'm forced to soft reset the phone to get out of it. I tried installing the HTC camera cab , with no effect.
Should i change roms or Is there a fix for this?
thanks
Click to expand...
Click to collapse
Welcome to 2009 from 2008 , Dutty did so great work in this forum last year, but you need an updated YouTube video. Where did you get a video saying that was the best ?
As stated above, start exploring 2009 , you will love it here

I doubt you will find anyone with new information. Have a search/read through the Threads from dutty or try flashing one of the newer ROMs, a few have been suggested above.
Thanks
Dave