Related
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
I have had this problem before and unfortunately am having it again. Only solution I have ever found for this is a hard reset and then reinstalling all your apps. If you try to restore from a backup from Sprite Backup, for instance, the problem remains. This would lead me to believe that it's a setting or a registry issue somewhere but I haven't been able to locate exactly what would be causing it and don't know enough about programming in WM to write something to figure it out.
Not a great answer but there it is.
db
MegaHz said:
hello,
unfortunately i cannot turn on the bluetooth from comm manager, it turns on and after 1 second is off again.
any solution for this problem?
thanks.
Click to expand...
Click to collapse
Hi, I have a Uk version of the touch cruise and I have the same problem. I just did a hard reset but the problem remains. Turning bluetooth on is impossible. It just try's to turn it on and shuts it off immediately.
Maybe it has something to do with GPRS? I am always connected to the internet. I tried to disconnect but then bluetooth still doesn't work. Can anyone help? Thnx!
No one has a clue?
I had this prob with bluetooth and wifi following the use of wmwifirouter- after hard reset and no wmwifi all goes well...
On a French SFR rom
any other idea?
Same problem... beginning to wish I'd gone all Apple and bought an iPhone. Anyway.... To trun it on, I had to go to Comm Manager>Settings>Bluetooth>Mode>Turn on Bluetooth. That worked despite the Comm Manager still showing Bluetooth as "off".
It only connects 1/2 the time to my headset or handsfree in the car
Otherwise, the phone crashes only once a day! Great! Thanks!
ok, great to see more people having the same problem but i hope that someone has a sollution...
When I try to turn bluetooth on in the communications settings i get a message saying there is a hardware error! :S
Ohw btw, I'm not using any router programs or other and my WIFI works fine.
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
any news on this?
No news, I don't want to try for a different rom because i don't think it will change anything. It just seems like its a faulty device which is a real shame. I've already contacted the place where i bought it and see if i can get a new one.
I also have problems with my microphone during calls, photo camera does often not work and the touchpad reacts very slowly to my touches. Very annoying!!!!
Yup, am returning mine to HTC aswell. Not even sure I want it back. WiFi stopped working too, and then it stopped receiving text messages, and everyone said they couldn't hear me when I called them. Great
Some of you guys got a bad device, there are thousands out there working properly.
If some of you guys flashed a newer Radio, the one form the test-ROM, then this is your problem.
And some of you guys have a quite gay branded ROM (slow responsiveness of touchpad). The original HTC ROM on the FTP and even more so a cooked ROM would solve alot of your problems. But be aware, flashing without having a backup ready is going to void your warranty if you want to exchange it having a custom/non-original ROM on the device.
What's up Schaggo
I am experiencing the same problem these gentlemen are mentioning and my ROM is not gay or lesbian. It is the original one.
TC is my 7th HTC device and I can see the quality of the ROMs decreasing a lot on every new device. I feel like HTC needs a real competitor to move up its arse quicker.
All I can say is that it really annoys me to hard reset this [email protected] everytime I "accidentally" use a native feature called Flight Mode. By bluetooth seems to fly away and never get back.
Lots of time the GPRS settings have to be reconfigured too. Some people I know have problems with GMail IMAP4 accounts when sending messages after some time. I never had this problem on my Kaiser neither on my Niki.
The lack of a video driver really is an egg on our faces, because I can't believe my ole Qtek 9100 responds quicker than these "all the bells and whistles" Qualcomm 7200 super-duper geared up devices.
So, if you feel like not contributing, please do not mess around.
Your signature tells me you are a wise man, but your comments show me otherway.
-Feaps
PB of BT still there with custom rom
MegaHz said:
has anybody of you having this problem tried to change to another rom?
if yes? did this worked?
Click to expand...
Click to collapse
Hi
I've tried many custom rom and the PB continue. "PB with the hardware oh BT".
Hard reset doent change anything.
my initial rom (SFR France) was working
custom rom (blackwidow + Bepe 058) are buging...
nedd some help !
Thanks alot for that input feaps. I guess I have to clarify a little bit.
My answer was supposed to be pointing in different directions. The first and general information I tried to contribute was, that it is not a common Polaris problem to have a broken Bluetooth unit. Which doesn't help at all to ppl affected, but it should tell them, that they probably got a bad device and should exchange it first before blameing htc in general and shouting for an iPhone.
It only was partially directed at specific persons. At madinga for example: did you try hardresetting your device? It could be a corruption in your system which causes all those problems. I doubt it though, if you suffer the loss of so many functions at the same time I suspect the mainboard to be broken. But nonetheless, hardreset it, see if its working, BEFORE you put your backup back on the device again since that could restore the corruption. If it doesnt work, exchange your unit, I hope you'll get a working one back.
My second line was directed at all people which have overwritten their original Radio with the 1.58.25.14 originating from the HTC Test ROM which can be found on the ftp server. The Bluetooth part of that Radio is flawed and leads to the problems described in this thread. I quite nicely pointed that out and told people where to have a look before shouting around. I do know that because I tried it myself and couldnt get my Bluetooth devices working. Once I flashed the original Radio back, my BT problems were gone.
And my third line - in which I may chose the wrong words, 'gay' for example - holds information targeted at people with for example the branded french SFR ROM or the original HTC french ROM. The SFR ROM is just horribly branded and if you go through the threads here you'll find people complaining about problems which then turn out to be related to the ROM. The french HTC ROM is flawed as well, it has severe problems with the volume control. I don't exactly remember what it was, but it's a flawed ROM, thats for sure. The German o2 ROM isnt flawless either, I know that because I originally had that ROM. Once I flashed my orbit 2 with the original HTC WWE ROM, I found it to be working alot better and smoother than with the o2 ROM originally provided. And this is where my last line comes into play: if you suffer problems related to your currently flashed ROM, they could be diminished by flashing an alternative ROM. But if your device is broken, and I personally and strongly believe that everybody fooling around in this forum should be intelligent enough and able to determine the sense of my words, eg. if he/she suffers a ROM problem or if the device just simply is dead and take appropriate actions.
And now to your contribution feaps. I feel personally attacked by your words. Thats why I defended my words in all the paragraphs above. Trust me, I've had enough mobile devices of all sorts to know what it means to get a not working once. Its frustrating and makes you want to throw it out of the window. And being able to see the quality decrease over time is just another drop on a hot stone. I agree. But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think? As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices. And recommending to flash the original HTC ROM, which should be/is the base for everything floating around, breaking your devices, is a serious input to everybody.
Edit: I forgot to add, pointed at nooms, there are cooked ROMs out there which stupidly have the new, flawed Radio baked in. Which Radio are you on? Try Start > Settings > Tab System > Device Information > Tab Version. Are you inadvertedly still on Radio 1.58.25.14 or back to (original) 1.58.21.23?
Hi everyone,
I agree with Schaggo completely. Most of the time problems have something to do with the software on the device. But I a not a tweaker like most of you guys, i've just bought my first (and hopefully not last) HTC phone. If i have problems of some kind, all i can do is reset the thing. A hard reset if necessary. I've done that many times. I can't change the software that comes standard and i don't think i should be the one who has to do that. Shouldnt HTC be doing that??
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
You're right
schaggo said:
(...)
My answer was supposed to be pointing in different directions.
(...)
And now to your contribution feaps. I feel personally attacked by your words.
(...)
But be honest, if your BT unit works and stopps working once you engage a software based function, the problem is software related, dont you think?
(...)
As for the GPRS settings, I cant tell. Since I use a free ROM which has the wizard built in (o2 removed it from their ROM) I didnt switch my SIM and the configuration worked, automatically and every single time. And I do use IMAP as well on my personal E-Mail account. Until now I didnt run across any problems, so I cant give you any feedback on that either.
(...)
So rethink again if I mess around or not or if I actually try to contribute and help the freshmen, coming into this forum and flashing whatever they find and breaking their devices.
Click to expand...
Click to collapse
Well put. Sorry for being rude, but I keep seeing people offending others day after day in this forum that used to be high level; but that doesn't mean I should act the same way.
I totally misread you and please accept my apologies.
My ROM is: 1.25.405.1 WWE
ROM Date: 12/11/07
Radio Version: 1.58.21.23
Protocol Version: 25.65.30.04H
One thing I could notice is that HTC has a flaw in the Flush HKCU to Permanent Memory While Shutting Down. Some keys are not written.
One example is the MagiCall (an app I use) registration key. The software maker had to write a flush app for doing that. Another example is the Start>Settings>System>Error reporting. No matter what you chose, after a power cycle or a soft reset, it always go back to "Disable...".
I have, also, already tested the device after the hard reset with no extra apps on it. Same lame behavior on BT...
So, SW QA levels are really dropping fast on new HTC models. That is pretty bad.
But anyway, I have an open case with HTC and if I find something contributive I will toch base with this thread.
Once again, sorry for being rude.
Best,
-Feaps
Furio83 said:
Anyway, Bluetooth keeps saying it has an hardware error. My radio version is a standard 1.58.21.23 but isnt finding any radiostations here in holland. Is it also broken? (sorry, i know, its a bit off topic)
Click to expand...
Click to collapse
Then I guess you most probably got a bad unit. I guess the only solution at this time is an exchange.
The Radio-Firmware doesnt control the FM Radio btw The Radio-Firmware controls connections to the providers network, Wireless LAN and Bluetooth. But the FM Radio seems to be really bad in the Polaris, a lot of ppl I know complain about it.
feaps said:
please accept my apologies.
Click to expand...
Click to collapse
No problem dude! There is no need for such an excessive appology. We are in a Forum and people have different oppinions and I think its totally acceptable to shout at each other. I just wanted to express that I'm not in accord regarding your judgement of my post. But thanks a lot, I seriously really appreciate it!
Yes, your device seems pretty standard to me and the scenario you described logically made me think of a software error. But this seems very unlikely now. I'm out of ideas for the moment then, I guess you have to return or exchange it too.
You are perfectly right about the dropping SW QA though. You can notice the registry glitch in other areas as well: backlight timer always reset to 30 sec, and there are more settings all over the place which don't get saved properly.
Again, no problem, everybody lets be cool
Bluetooth doesn't turn on
I have the same problem. Did anyone find a solution?
Also camera fails to initialize, touch pad is sometimes very slow for initial reaction. I have NO added programs beyond manafacturer originals and have tried a number of hard resets. Doesn't help.
Jeremy
OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
schwags said:
OK, I've been having this problem for a good couple of months now. About half the time that someone calls me, when I hit the Talk button on my phone it just mutes the ringer and doesn't answer the phone. Usually I try the 'Slide to answer' deal, and that just slides over to Answer and still doesn't do anything. I know the actual button is fine, it works great, i've tested it over and over again. I've changed HardSPL, ROM's, Radio's, etc. and I still see the same issue. What is wrong?! or is anyone else having something similar at least?
Click to expand...
Click to collapse
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Thanks for the help, I don't know if I believe any of that though. First of all, the # codes are carrier specific, I have AT&T, what's your service? These codes didn't work at all for me. Second of all, I mentioned that I've changed ROM's numerous times, along with Radios, etc. and I still have the same issue. Maybe this worked for you, but for me it doesn't. I've been trying some stuff recently, re-flashing SPL, hardSPL, Stock ROMs, and I'm hoping the problem goes away although I'm not that confident. I keep thinking it must be physical as my phone's "talk" button works perfect. Every time I try it it always responds appropriately, except when trying to answer a call. Beyond that, when it does screw up, it at least mute's the ringer, so I know it's responding somewhere.
I'm not sure what to do about this. Guess I'd better just wait it out for a TP2 and sell this one and forget about it. Could be due to bad blocks, I've had numerous problems in the past that I've been able to pretty much prove were a result of bad blocks in the phone's memory. Oh well, thanks for trying, although none of that works!!
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
rccola159 said:
I assume he has Sprint.
I have the same problem answering calls too, and I think it's because of the slidetoanswer dialer. I'm using xECK29x's 6.5 ROM.
Click to expand...
Click to collapse
Thanks for the input, I think I'm going to try a different dialer for a while and see if that solves the problem. I wouldn't be surprised if that's the issue.
While his codes may be different (I'm also with AT&T), he may be onto something... I have had the same issue, but after reading this post, I have been watching, and the times the phone prevents me from answering are when I have had some sort of data (browser, GPS, etc) open in another window.
My 2 cents FWIW
schwags said:
So I guess no one else has this issue, at all, with any ROM, radio, etc.?! I guess there must be something wrong with my phone. That kind of sucks.
Click to expand...
Click to collapse
I have an unlocked euro touch pro and cannot answer a call by touching the onscreen answer button. It will continue to ring tho. I have gotten in the habit of just using the hardware answer key. I've flashed numerous diff roms and all are this way, even the htc updated rom from their site. The only one that worked was the oem rom preloaded on the phone from factory. Not a big issue to me. I just deal with it.
Have this problem with energy's Roms. If you are on his 3.0 still go into Start>Tweaks>Advanced Config. Scroll down to Phone, Click on Phone Skin then Disable it. The setup of the call is different. Be sure to re enter you voicemail for it is erased when you disable the skin. Worked for me. No problems here. BTW you must understand that any Rom you flash will not be perfect!
I also have the same problem. And i to beleve its the new dialer thing. will try and change it, although i realy like the way you can search a contact with it. The other one is just a litte to small i feel. Anyway thanx for a good tip.
I'm also running into the same problem. I'll try disabling the phone skin to see how that works out.
Thanks everyone for your input!! I was a little scared to see no one answer this is at first, but now I can see this is a common problem. The dialer has to be the issue here, I've been running a standard dialer (not the phone canvas) for a couple days now and it's been perfect everytime.
montecristo1 said:
I had the same issue with my htc mogul. These suggestions worked, give it a try (i will NOT take credit for these great tips/found them by searching):
dial ##778#/EPST/Modem Settings, change the slot cycle index number to 1
and or if that didn't fix it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or
something containing GPRS, change it back to #777 and soft reset.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Please backup your phone prior to making these changes...
Good luck...
Click to expand...
Click to collapse
Hey, it worked! I can't thank you enough, as this has been bugging the heck outa me. My slot cycle index was already set to 1, but my SuspendResume setting in the registry was "GPRS_bye_if_device_off". I had gotten to the point that I knew my problem was related to having a data connection going, but I had no idea where to go from there, and had no luck when searching the forums for a solution. Now my phone answers almost immediately, even whan I have a data connection going. Thanks again.
Gps doesn't work on my phone. Do I need to return it? Google doesn't know where I am and waze also today does the same thing now. Says no gps, go outside when I am outside. I had the storm for a few weeks just before I got the tp2 and it had no problem. Google maps knew where I was. On my tp2 it's set location on.
I don't know what to do. I have alot of anxiety over this now.
I hope someone will be able to please help me.
Thank you so much.
Joe
Did you:
1) SEARCH the this forum first?
2) Set your phone's GPS option to always on instead on 911 only?
3) Update the "Quick GPS" Program?
4) Select the "Use GPS" option in Google maps?
if you answered "No" to any of these, please return your phone and get your storm back.
Yes I did all that.
hmmm... does Google maps day "GPS active" or "Seeking GPS Satellites" up in the top right corner??
It said seeking.
I did not click the gps button in google maps. I thought I did click it. Sorry
it then said it found no gps hardware after j enabled the gps. So I did a memory, storage button and erase back to factory. So I'll try again. But, what is the google.com URL to use to get google maps for my phone? Only thing is one place said google maps is not available for my phone. I forget what site said this.
Google hates Opera Mobile for some odd reason, try going to m.google.com in pocket IE or whatever it's called and select Google Maps from there.
Ok. Great. Thanks. Yes I was using opera.
I just think of it as IE. Don't know what pocket pc means really. So I'll use the built in IE mobile and try m.google.com and report back. Thanks so much.
Joe
don't forget to do steps 2 through 4 in my first post.
I just got back from a walk to test the gps. It worked awesome with google maps. I installed it first to sd card. I tried to run it and it would not work. It popped up some sort of error. Like runtime maybe. I forget. I went to remove programs and it wouldn't remove it giving same error or something. I forget the error. So I had to manually delete the new folders on the sd card. Then I installed to main storage and it worked.
It says gps 10 in the top right. What does this mean?
It was dead on accurate. It was literally exact and when not probably within 20 feet or less. I thought it was funny when I would walk into the middle of the street the blue ball followed me and when I was in the middle of the street it was too. Kinda eary like lol. It was awesomely accurate.
Does google maps have turn by turn directions? My cousin who has iPhone says it does. I know it won't talk to you .
Can you guys recomend other free gps apps/services? Waze doesn't work good since alot of times it looses connection and won't try to reconnect. I also doesn't have good coverage which I don't understand. It's using gps so how can it not know where I am?
I just can't afford money cus I'm on disability right now and don't work. I have a huge visa bill I'm paying and now I have to have a tooth replacement which will cost me upwards of $3000-$4000. This range is possible. So free is preferred of course. However if there's a free trial of a good one I don't mind trying one.
What is the use for gps device with this phone? The phone has external gps settings. What's this for?
Sorry for all the questions.
The "10" at the top means that 10 satellites got a lock on ya (I think, correct me if I'm wrong) And yes, you can get turn by turn directions, but sometimes, even google makes mistakes with it's addresses, so be careful. I'll leave the rest up to anyone else that has some good suggestions or answers...
Also... everything is free on the piratebay...you know... just saying...
buggs1a said:
Does google maps have turn by turn directions? My cousin who has iPhone says it does. I know it won't talk to you .
Can you guys recomend other free gps apps/services?
Click to expand...
Click to collapse
Also try Windows Live Search Mobile, or Bing mobile, whatever it is called.
It does routing a bit better then Google IMHO, and has a warning tone just before a turn. Though still no speech.
The only problem is that it expects to have a D-Pad for zooming in and out. The TP2 doesn't have that, some zooming in and out is a pain.
IGO 8 is a great GPS software at least IMO. It has very little lag during navigation and so far I have found it to be one of the most accurate as far as the maps are conerned. I have used just about every GPS software there is whether it is free or paid subscriptions and IGO 8 it the only one that actually show the front entrance to my community on the maps. According to all other GPS softwares it does not exist. I have used all the current versions and IGO 8 is the only once showing this. Every once in a while it will take me on a longer route when I know there is a shorter way, but so far if I do not know where I am going it will get me there. It's not perfect but I find it the fasetest and most accurate for what I use it for. I am sure others will have different opinions.
Google it.
Google Navigator
Google maps works okay by itself, but it apparently works better with this and its also free. Make you wander how anyone will be able to charge for navigation in the future if it works well. Looks as good on screen as any commercial product.
http://google-navigator.en.softonic.com/pocketpc
Never mind this suggestion. Upon further looking around it actually costs $59 bucks. Not what you are looking for. The trial does not even allow actual navigation to start.
I have a VZW TP2 for about two weeks. I put Bing and Google Maps on it and the GPS appeared to work OK. Then it stopped.
For over one week no GPS. Right now I put it in the back yard on a table. Clear view of the sky. No luck.
My TP2 does not have QUICKGPS. I have been told that is standard on all TP2's. Verizon said to do a hard reset to get it.
Are those of you having success using QUICKGPS? Any idea how to get it without doing a hard reset and hoping it populates on the device???
JG
Thanks for the responses so far. I appreciate it.
Quick gps should be in the phone. If not there's only hard reset back to factory. However you got it that way and it should be on the phone. If it's not then return it for another. That's what I'd do anyway.
buggs1a said:
Thanks for the responses so far. I appreciate it.
Quick gps should be in the phone. If not there's only hard reset back to factory. However you got it that way and it should be on the phone. If it's not then return it for another. That's what I'd do anyway.
Click to expand...
Click to collapse
I did the hard reset. Quick GPS was there! I have quite a few hours of work to reset the phone and reinstall the programs that I had.
I would estimate 4-5 hours to get the phone back to where it was. This sure seems like a lot of work to get one silly file on the TP2.....
I can't find that Microsoft maps app nor this igo thing.
buggs1a said:
I can't find that Microsoft maps app nor this igo thing.
Click to expand...
Click to collapse
Are you talking about Live search? If so, just google it or go to msn.com and go from there.
Horrible lag
You huys are telling me you have no lag in your gps??? I can lock in seconds no problem but when I use any nav software is has a 10-20sec lag! It blows..... I have a solid 8-13 sats and same thing. I went as far as doing a hard reset and installing nothing but googke maps and it still lagged........ Any help?!?!?!
Tp2 comes with live search already. I thought it was search only so I never opened it. Well I did finally and it's better then google maps because it shows the directions on the bottom of the map screen while you move. And I heard it beep at me on my driveway which I just was testing it. Kinda neat but it sucks cus it's your system beep I think and volume is far too soft.
So I updated to the new version which is bing and installed it to my sd card. I haven't tested it yet though. Oh yeah. Picture quality in live/bing is the WORST ever!!!! It sucks balls. It's blurry and hurts my eyes to look at it. Any other map app I'm sure is a kazillion times clearer like google maps has an awesome clean clear crisp picture. F ms I say. Since it's such a Terrible picture.
Or is there something to set to make it not so crummy I wonder?
I looked around for a thread that had a compiled list of descovered glitches and stuff for the TP2 and didn't find one, so here we go. If you notice any issues with your TP2 post em, and maybe we can offer solutions, or at least get an idea if it is a specific device issue, or perhaps something wrong with the ROM, etc.
As mentioned in another thread, I have noticed a sms messaging glitch, where if you are in conversation mode and you recieve multiple texts before exiting, you have to exit and enter the conversation 1 time for each text recieved.
Also, I have noticed on multiple occations that the sometimes when my TP2 goes to sleep mode, it will not wake up unless I take out the battery. Those are the two main things.
I have a friend with a Touch Pro, and I also had one before I got the TP2, and I have noticed that both of these issues are on both devices. The touch pro only experianced them after the ROM update HTC released for it.
BTW, I have Sprint CDMA service. I don't know if Verizon users are experiancing the same issues.
I have considering flashing a custom rom to fix these issues if they are ROM specific, but idk if they are.
So, any other issues that anyone wants to share?
To tell the truth, I am not sure what is wrong. It may be a batch issue (a group of phones that all have the same problem). I have the Sprint TP2 and don't have the freezing issue.
I have noticed the issue with the text messages, but I believe that it has something to do with the new integrated Texting tab in the TF3D Contact/Address Book. There is a program on this Forum Called "Safe Inbox Extender" ( at http://forum.xda-developers.com/showthread.php?t=379265 ). If you download it and install it, it enables the "Mark all as Read" function in the Text Messages. Has been a God send.
As far as the other issue, I would suggest that, after a back up of important things of course, that you do a hard reset. See if that fixes the problem. Also, If you have a bunch of 3rd party apps, you might want to install them one at a time, with a little time in between, and see if they are causing the problem. I've fallen into the runt of I know what programs I like and have them stored on my storage card. Just because all my phones have been WinMo, doesn't mean they will all be compatible.
Just some thoughts.
I'll try that program, thanks. As far as the sleep issue, idk if a hard reset would work or not. I accidentally reset it a few days ago when I tried to restore my data profile because my internet wasn't working and it went to the prgramming menu instead and wiped the whole phone. So I guess I'll wait and see if it does the sleep mode thing again. If not then I guess the hard reset did work.
I don't know if Verizon users are experiencing the same issues.
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I can confirm that Verizon TP2 has same issues...Back it up and Hard Reset! Fixed the problem on my girlfriends and my buddys TP2...Neither issues have occurred since.
I''ve noticed when my phone is on sleep mode for more than 15-20 minutes it won't turn on immediately if i try to use the slider. i usually have to open and close the slider to get the screen to turn on. I've tried a soft reset but that hasn't fixed the problem. I've also had a few programs crash on me already. Any suggestions? Thanks
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
I have a us cellular tp2 and the only problems i am experiencing is that yeah the memory isnt the greatest but mostly the clock, i set the time zone for us central time and at least 2 to 3 times a day the clock will reset itself to eastern us time its a real pain in the a**. not sure how to fix it as of yet, any other uscc customers having this same problem?
hunter7773 said:
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
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hehehehe
welcome to windows phone my brother!!!
hunter7773 said:
im on uscellular havent had any of those problems.the main issue i got with the tp2.is the memory usage i do soft reset its between 46-56 pct used. do nething on it like internet or play a game it sits around 80 pct used till i use cleanram or soft reset again.if any1 knows a way to lower the usage plz post it. ty
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Why do yo care?
ok sorry let me do that again. i was asking because i have owned the touch, touch pro and now tp2. the first didnt have the problem of using up that much. the pro barely hit 50 and that was with alot open. i contacted htc the told me to call in to tech support. they have a way to lower usage ill let you know if it works.
osito706 said:
I have a us cellular tp2 and the only problems i am experiencing is that yeah the memory isnt the greatest but mostly the clock, i set the time zone for us central time and at least 2 to 3 times a day the clock will reset itself to eastern us time its a real pain in the a**. not sure how to fix it as of yet, any other uscc customers having this same problem?
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Hey! I had this problem too, but I figured out how to fix it.. Here's what I had to do..
I had to set my time to a local city [Click on World Clock ----> Add City ----> Local timezone city ---> Set My Location, and change your time to the proper one, then set your clock as the other city you made just a minute ago. While the new city is selected, delete it from the list [Menu ---> remove cities] and select your personal location again.
This timme, click on menu ----> Local time settings, and make sure that it says your timezone [Default on USCC for some reason is Central Timezone - Their headquarters]
I have a TP2 from US cellular. It has winmo 6.5 on it. It keeps show i have 1 txt msg. But i don't have any. I installed this cab but i don't see the mark all as read function anywhere.
yeah i also have the tp2 with us cellular and live in central time, but it always goes to eastern time. i called the tech team for uscc and they said that they have never heard of that issue before, but they said that they submitted a ticket for a fix so hopefully they do soon cause its very annoying
my tp2 doesn't have the sleep or time or txt problem, but it does soft RESET itself randomly for no apparent reason, happens 1-3 times a day, reallly annoying......
I have been using YouMail's service on my phones for quite some time and was excited to see there was an app for Android, but after 2+ months of use (and several versions of the .apk, including the most recent Beta) I am still experiencing 100% awake time when the app is running.
If I kill it my phone will immedietly because to sleep normally. But each time I receive a phone call or open the app it will keep the phone from sleeping again.
I have been in contact with their support (which is how I received the Beta version) and have been sending Dumps their way, but was wondering if anyone else is experiencing this issue.
Info: Running Fresh 1.1 on a newly 1.56 RUU'ed hero.
crunchybutternut said:
I have been using YouMail's service on my phones for quite some time and was excited to see there was an app for Android, but after 2+ months of use (and several versions of the .apk, including the most recent Beta) I am still experiencing 100% awake time when the app is running.
If I kill it my phone will immedietly because to sleep normally. But each time I receive a phone call or open the app it will keep the phone from sleeping again.
I have been in contact with their support (which is how I received the Beta version) and have been sending Dumps their way, but was wondering if anyone else is experiencing this issue.
Info: Running Fresh 1.1 on a newly 1.56 RUU'ed hero.
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I stopped using the app because of this. I tried contacting support and was brushed off. I love the app but not the lack letting my phone sleep.
I am working with a developer of the app to fix the problem and have tested several versions. Will keep you updated of the progress.
crunchybutternut said:
I am working with a developer of the app to fix the problem and have tested several versions. Will keep you updated of the progress.
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That would be great. Thanks for helping him out with this as I would love to use the app.
I don't mean to thread jack this, but.
Whats the difference in YouMail and our Sprint Visual Voice Mail? I have never used youMail.
Kcarpenter said:
I don't mean to thread jack this, but.
Whats the difference in YouMail and our Sprint Visual Voice Mail? I have never used youMail.
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YouMail http://www.youmail.com/home/index.do is a service that replaces Sprint's (or any other provider) voice mail service with their own. It allows you to set custom "smart" greetings for each caller in your contacts, among other things. Check out the site for more info.
Here is the latest response from the developer I have been working with.
Hi [Name],
I did some more research and can confirm that I see the same behavior as you when I run the YouMail app ('active' @ 100%)
I'm not exactly sure what the cause is, as the application is indeed going to sleep when it has nothing to do. The problem also seems to be quite widespread, affecting what seems to be "most" applications that loiter around in the background doing nothing for most of the time.
Since you use 'Spare Parts' you should notice that in there is a way of viewing the 'Partial Wake Lock' usage of a given application. According to the Android developer documentation this is the ONLY way an application can keep the phone "awake" other than 'prodding' it every 30 seconds or so (and you'd notice that 'coz the screen would never go off).
As long as that "Partial Wake Lock" value is low (and it should be unless you're constantly hitting "Menu -> Poll") it means the application is indeed behaving correctly.
All I can offer is that we develop a new feature into the app so that you can tell it to automatically exit when all of the automatic polling settings are disabled - that way the phone would literally shut down the app "sometime" after you back out of the message list. Do you think that's worth it? Or should we wait for HTC/T-Mobile to fix the root cause of the problem?
Doug
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And my response:
Do you mind if I share some of our conversation with a community forum? It might help get others involved and more feedback for you to use in further development.
As far as other apps loitering in the background, my understanding is that Android (using the same process as other Linux distros) keeps recently used applications in RAM to make them more quickly accessible to the user, and will clear them as the RAM is needed by other apps.
I have seen this issue in the past with other apps (i.e. the HTC messaging app locking the dialer and maintaining 100% awake time) but has all been resolved by updates to the apps themselves.
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Lastly, his response:
Feel free, I don't think I said anything bad
I we get enough requests from "the community" I'll be given time to add the 'exit when done' option (basically it'll become a "dumb" app that only checks for messages when you start it up instead of waking up every so often to check [like after you miss a call])
And yes, Android is a little stranger than normal in that it tends to leave applications running for an unspecified time after you "close" them. (basically until it needs to run something else, or it runs out of memory, or .....)
The YouMail app is a little different in that it runs as a background service and schedules the phone to wake it up whenever "events of interest" occur (you get a TXT, your phone rings, it needs to poll, etc) - so even if the OS does close the app because you logged onto "hugebitmaps.com" and the phone ran out of memory, it'll start it up again as soon as it can.
I suspect the HERO OS is not allowing the phone to sleep, even though the application is literally doing nothing. I don't recall this problem on my trusty G1 when it had Android 1.5, so maybe some of HTC's customizations have broken something
Doug
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I can post more of the conversation history if it would help. Anyone have any ideas what might be causing this beyond coding issues?
If anyone wants to send their YouMail log for inspection just enter this code in the dialer *#*#963867#*#* (*#*#YMDUMP#*#*) and it will let you send an email with the log's text.
Tried in 2.1 beta
"I suspect the HERO OS is not allowing the phone to sleep, even though the application is literally doing nothing. I don't recall this problem on my trusty G1 when it had Android 1.5, so maybe some of HTC's customizations have broken something "
I also tried using this app on the 2.1 ROM that Flipz and company have been working on, and had the same issue. I do not know enough programing to determine if this is a problem with OS or the app. I can only give you my experience and try other stuff out to see what the results are. I hope this helps.
Kevin
Hi, Doug from YouMail here.
Just noticed my words and thought I'd give an update - although not much good news.
I basically spent the last 2 days completely reworking the YouMail app's back end code so that anything and everything that could possibly be shut down when it isn't actually doing anything is indeed shut down.
When it came time to test it out -- 100% awake time again (although I stand by my earlier comments that "its not just us").
If I run the same app on a HTC G1 the phone will last a good 2 days (maybe more) without battery issues. If I uninstall the app the difference is minor.
This information, added to all the discussion on the Sprint forums about how the HTC "extras" that this phone comes bundled with have caused the same problem leads me to think that there is something in the Hero that's not behaving properly.
I see other comments like "It does the same on my <insert phone model here>" - well, we don't have unlimited resources, so if you can put the small amount of effort in to dial the 'dump' code mentioned above (*#*#963867#*#*) then maybe we can start to find a pattern here (maybe it's all the Android 1.5 based devices for example).
I'd also like to thank crunchybutternut for all of his assistance and time in trying to sort this issue out.
Doug
superman.namrepus said:
I also tried using this app on the 2.1 ROM that Flipz and company have been working on, and had the same issue. I do not know enough programing to determine if this is a problem with OS or the app. I can only give you my experience and try other stuff out to see what the results are. I hope this helps.
Kevin
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If I can get in touch with someone who has access to the "guts" of the device and that can help me determine whats going wrong then that would be great. Neither the Android developer list nor the HTC forums are particularly helpful when it comes to tricky problems.
Bump
Anyone have some insight on this?
Ok - If someone working on one of these custom builds is prepared to lend a little assistance I'm willing to put a custom build on my phone and try to debug this a little deeper. However, with the number of hours that I get to work on this app.... and all the "fun" blocks that Google have been putting in our way w.r.t Android 2.x, I may not get much more time to work this problem.
That being said, I'm going to try experimenting with a new test app that just adds (one at a time) the raw features of the YouMail app in the hope that a single change triggers this wonderful problem you guys have. If that's the case then I'll put on my Sherlock Holmes hat and try to work around whatever is causing it.
Doug
Any news ?
soundmind said:
Any news ?
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Got this from ymDoug:
No progress as yet - not seen anything from xda folks either.
I've made *massive* changes to ensure the app is shutting down absolutely everything it can when it has nothing to do - still no joy.
I've even gone through a lot of the Android source code and can't find anything that would indicate I'm doing anything wrong. There is one debugging method I'd dearly love to call inside the Google Android code (it dumps out a list of who is keeping the phone awake at any point in time) but the method is only accessible to (a) Google, and (b) People who cook their own ROMs. The official Android people are doing their usual stand-up job of ignoring the difficult questions
I am still making the odd change here and there, and my test app doesn't seem to be having the same problems (of course)
Regardless, there will be an updated version on the web site in the next day or so - I'll need to ensure my changes haven't completely screwed things up
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Doug has made some changes, does not seem to completely resolve the sleep issue though.
Here's the link to the change log:
http://forums.youmail.com/forums/viewtopic.php?f=12&t=18
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FYI: The version in the market is several revisions behind.