Hi folks.
My Tornado (imate sp5) was flashed from factory WM5 to WM6 with VJ Grace 3.3, it worked just fine. One day I lost conenctivity via activesync over the usb cable. BT activesync still works fine. I had not done anything to the connecter port other than using USB cable to activesync occasionally, and to use the wall charger.
After 2 months of going like this, I decided to upgrade to a newer Nitrogen ROM, and I enter the bootloader mode by pressig the camera button and plugging in the usb cable. The three color screen comes just fine.
Now, when I attach the USB cable, I do not see the small writing "USB" at the lower left hand corner.
Also I cannot connect it with Terraterm pro or the RUU utility, says phone is not connected via the USB.
But my usb cable still charges the phone when connected to the PC, even though activesync doesnt do anything.
Is there anything I can do?
Can it be a hardware error? Or a registry change I might have done using smarttweaks (enable/disable charging over usb-- I dont remember). If so can it be restored or undone?
I tried hard resets (clear storage and leftsoftkey/rightsoftkey/powerbutton combinations), but still it doesnt recognise activesync.
My other windows mobile devices get connected to same pc activesync with no problem, using the same data cable. Heck I even repaired by reflashing a friend's Wizard using the same pc and cable last week.
Is it possible that my tornado's usb connector port might have gone poof (it still charges the phone), and is there any remedy to that?
Thanks for reading, and please help..
Regards,
Steve
I've got the same problem. I can't connect via AS:/
I had a similar problem once in a while when I upgraded my phone to WM6; it seemed almost random. One day, the phone wouldn't switch out of Vibrate mode, and ActiveSync wouldn't synch with the phone. The first time it happened, I had VJGrace's 3.3, and 3.4 had just come out, so I went ahead and flashed it. I didn't format binfs or anything (which, in my experience isn't necessary for a functioning OS flash, just a clean one) but it flashed a fresh WM6 on, and the problem went away.
Then, a couple weeks later, I had the same problem again. It was right around the time that VJ's 3.7 came out, so I flashed that (again without format binfs) and it fixed the problem again.
Then, a couple weeks later, I had the same problem yet again. This time, Nitro's Platinum Edition had just come out, so I flashed it. Haven't had the problem again.
Interesting note - since I got my Tornado, my first Smartphone, I have only ever done the format binfs once - the first time I flashed WM6. Haven't done it since. It's my opinion that format binfs gives you a CLEAN install of WinMobile, but is not strictly necessary.
So, to summarize: try direct-flashing a new WM6 install. Just plug in the USB cable - ignore ActiveSync when it fails to synchronize - and run the updater program. It'll take care of the rest, even if AS doesn't synch.
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Exitao said:
djsleepwalker:
If you lost USB connectivity, how did you flash your phone?
Should I read between the lines that the bootloader connected properly and that it was a WM6 driver problem?
Click to expand...
Click to collapse
To be totally honest, I'm not 100% certain. See, ActiveSync wouldn't SYNCH with the phone, but I could still "Explore" the phone. WM6 was active and working, and charged via USB cable, it just wouldn't synch.
So, after I connected the USB cable and ActiveSync popped up a message that said it couldn't synchronize with the phone, I just started up the ROMUpdateUtility program. It rebooted the phone into the bootloader for me.
I honestly never tried to start it back up in bootloader mode. The only reason I decided to just flash a new ROM was because I had already downloaded the ROM, but where I was at the time, I had no internet access (and therefore couldn't remember the steps before flashing the new ROM.) A friend of mine who has a Wizard (and who, I think, might be a member of this forum) suggested that I didn't *have* to format binfs to put an updated ROM on the phone, so I said screw it. I needed it out of Vibrate mode (my phone is my second alarm - my second line of defense against oversleeping) so I flashed the new ROM.
ninja edit: If ccpraveen is getting *nothing* when he connects the USB, then my suggestion probably won't help. But if Windows recognizes something being connected, and he can *explore* the phone, but ActiveSync just won't synchronize, then he's probably having the same problem I was. I can't tell for sure from reading his post.
Sweet...
Thanks for the comments, its all dejavu again
Djsleepwalker's comments did make me wonder, hey this is exactly my problem, except that mine doesnt connect in any manner.
Lots of similarities, problems started with VJ 3.3, on and off for a while with USB, then totally lost connection.
I am not concerned with formatting BINFS now, I somehow want to get the phone recognized.
Exitao has actually asked a VERY VALID query. It is indeed impossible to flash a phone without any USB connectivity (unless via an SD image or something). Djsleepwalker's issue was minimal, only that the PC was not showing up the activesync as connected, but indeed there WAS a connection, he could explore the phone from the pc etc, and I bet if he did go into the 3 color screen, he would have seen the "USB" on the left lower portion.
So, mine is just that. No connectivity. Nada. PC just sits dumb. Phone just gets charged, and finally into the fully charged green LED. Thats it.
Could there be something in VJ's ROM that is doing this?
I wonder, because a Wizard I once tried to repair would not let me flash upgrade either. I had to go back to a basic BUTTON ROM to get the upgrades running properly again. But there atleast I had connectivity then.
After I read DJ's comments, I tried running the RUU straight, without getting into the bootloader (for a change). Again its the same error 260. Here is a screenshot.
Anybody?
Regards
Steve
It seems, from the description, that the activesync profile became corrupt.
Deleting any device profiles from Activesync and connecting the phone as a new device might also solve the problem. However, it might be active synch on the phone that is the problem...
Anyone unsure how serious their problem is should just turn off the USB connect in activesync, start the phone into boot loader and do an "info 2" with terraterm pro.
If terraterm discovers the device, the USB is not the problem. It's activesynch.
Terraterm pro would not connect either.
I started the phone into bootloader by plugging in the usb while keeping the camera button pressed. Started the terraterm pro, selected Serial > USB, clicked Ok, Terraterm says ERROR, Cannot Open.
One minor thing, what do ppl normally see in their bootscreens? I see these lines, Tornado IPL 2.00 Tornado SPL 2.00.0000 and another line Tornado IU.
I dont remember seeing this third line saying Tornado IU before. Is it normal? It is in the middle zone( green coloured zone).
I believe my usb connector port might have a physical error. What else it could be. PC just will not detect ANY sort of USB connection.
Thanks again Exitao, I am stumped.
Regards
Steve
Have you tried any other USB ports on your computer? I know it's a longshot, but on my desktop PC one of the onboard USB ports just doesn't function at all. The other three do.
ninja edit: Maybe try it on another computer, too?
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
ccpraveen said:
I tried on all four USB ports of my laptop, as well as on another Desktop PC I have.
Even without activesync installed, plugging in this should bring out a DING, saying something has been connected to the PC USB. (and asking for drivers, if Activesync was not installed. Here nothing happens, no DING). Remember, the same USB port is being used to sync my Wizard, Blackjack 2 and my old Himalaya even now.
Another possible reason, I was using a dumb chinese charger for charging the phone, after I lost the original one. Could that might have fried the usb pins?
Click to expand...
Click to collapse
Please excuse me if I'm stating the obvious, or if I'm a bit off, as I don't haven't used my Tornado in a bit (upgraded to Touch Cruise), but in the last ROM I used, NitroGen's latest WM6 version, there was an option in settings to disable usb connectivity and only allow USB charging. Perhaps VJ's ROM has the same option and you activated it. Have you already checked this?
Did you remeber to uncheck "Alllow USB connections" in activesync before you connected the boot-loaded phone?
This may be a hardware problem. Is it possible to use a can of compressed air to blow out any dust or debris from the USB socket on the phone?
Do you have WMStorage on your phone? If not, can you load it onto your storage card and install/run the app and see if the PC will recognise your device as a USB mass storage device?
I guess you also want to check the Device Manager in Windows and check for any exclamaition marks (!) or "bangs." Both with the phone disconnected and connected, and maybe even with wmstorage enabled. If it does show your phone in the device manager, delete or remove the device in the manager and reboot.
(To get to device manager, you can right click on "my computer" and select "properties", or press the Windows key and the Pause/Break key, or go to the control panel applet.)
BTW: is this XP?
If you are using Vista, try the following:
Step 1: Press Start
Step 2: Select settings
Step 3: Select (6) Connections
Step 4: Select (0) More
Step 5: Select (1) USB to PC
Changing the type of USB connection your device uses can help with problems
connecting ActiveSync.
Step 6: Disable the option - Enable advanced network functionality
Step 7: Press done 3 times
Step 8: Return to main screen.
Step 9: Uninstall unrecognized USB device in device manager (on PC)
Step 10: reboot Phone and reconnect
Click to expand...
Click to collapse
If XP, keep going...
You've stated that the PC is recognising your other devices. Isn't there a limit to the number of windows mobile devices you can sync or associate with one installation of activesync? Can you delete a device and try again?
Is USB charging enabled or disabled in your phone? Try toggling the setting to opposite whatever it is.
If you are using a firewall app, add these programs to your firewall's exemptions:
# Wcesmgr.exe
# Wcescomm.exe
# Rapimgr.exe
Or simply disable any firewalls, network traffic optimisers or possibly antivirus (some have network protections) app to test if that has an effect.
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
ccpraveen said:
Ok guys..
I will try doing all these, step by step and lets see
And accept my sincere gratitude from my heart for detailing all these info for me, I am soo deeply moved
Sincerely
Steve
Click to expand...
Click to collapse
No need for thanx. If I helped, just give Nitro a donation on my behalf.
Well guys, with deep regret, I must say, even after trying all that, the phone stays put. PC wont recognise it, neither as a phone nor as a mass storage device. The connector port must have gone kaput.
I kinda feel stupid, u know, with all the tweaks and hacks out there, what use it is, if the dumb thing wont be recognised? Hmm.. So much for the tornado, now stuck at VJ 3.3 (unless someone find a way to flash via an SD image or something).
Well, thanks guys, your support did make me feel better, in the WM world, all is not lost, as long as there are good souls like you, willing to help, live and let live.
Regards
Steve.
PS: If the phone was not recognised in the bootloader mode, (ie even before the operating system has kicked in), I guess there should not be any difference if activesync was installed or not; and if or not mass storage option is enabled or not, right? Well, correct me if I am wrong, I think so. Could be wrong.
This is probably a useless comment, but have you tried using bluetooth instead of usb to connect to your computer?
Have u tried to delete the network card from XP device manager ?
U can also disable advanced network functionnality from your smartphone in "settings" -> "connections" -> "USB to PC"
Good luck
Can You Tried Different Usb Cable :d
i have some problem, after flashing to WM6 activesync or WM5torage can't connect..i have HTC prophet too, and i use same usb cable & PC, my HTC Prophet still can connect via activesync or WM5torage
*please..please..help us
I UPGRADEd vjgace Build_5.2.1616.18120_____v3.7 three days before today i can't connect to usb i tried diffrent app(activesync,wm5storage,internetsharing) but i can't connect so i go to bootloder mode and checked devicemanager i found device so i flashed nitrogenius rom and now working usb. try upgrade other ROM ON BOOTLODER MODE.
Ok I am no newbie to this, but I am sick of the frustration that comes with this problem. I've had me TC for a couple months now and it will not be recognized with my PC. I've had this problem before.... deleting the partnership, changing the USB ports and settings, downloading the newest sync software, and shutting down the fire wall, yet nothing works. The only thing I can do is use Bluetooth, which is to slow to transfer files. I need some help here, because even backing up everything on the phone and doing a hard reset takes too long to restore what I have on it now.
try to unmark ->settings->connections->usbtoPC-> enhanced network functions.
sorry, i have a german one, so look for that function.
I have the same problem with my o2 xda orbit 2.
I found that if I turned off the bluetooth and wifi it connected ok but even that seems to have stopped working now.
I got it back
I shut off the windows firewall with Vista and it works every time now. This is odd since I always had it on before and never made a change to the settings. In fact once I had given permission for windows mobile center to run with the security I never had this problem before. All I can say is it is a serious pain to disable it every time I want to access my files on the phone.
the joys of activesync......
I'm running XP-Pro on both my home and desktop PC's
with my orbit 2 I have no problem connecting at home, but failed miserably at work (other than the first time after I'd installed activesync).
I'd concluded that it was my firewall settings (which are outside of my authority to alter) we're the cause of the problem and gave up.
What usually happens is an activesync connection is established (I alway click on cancel in the first box - because I don't want to sync files etc, just to be able to explore and install software), and then when I click on explore (after it says connected) it just hangs for a minutes or so, before disconnecting.
However, I hooked up my Orbit2 to my laptop in my hotel last night (to charge) and I noticed that I could explore. OK I thought, it was the firewall.
But then today I tried exactly the same thing, and we're back to the non communicating version.
Any ideas,
Any ways to force activesync into submission - even if just at the explore level?
Thanks
simple joys
Well Vista doesn't use active sync, but I'll try to give you what I have learned. First it always helps to have the latest version of the software. I'd delete active sync from the computer and end the partnership on the phone. The phone then says to hook it up with a computer to establish a connection. Before you do restart both. Download newest version from windowsmobile, install and restart again. Disable firewall and any antivirus ( it makes a difference ) and try to establish the new partnership. If that doesn't work sometimes the comm ports are wrong and you have to find out which your phone uses. Once I had a Moto Q9h unbranded that would not sync with USB no matter what I did from the start, but it would work with a bluetooth sync. That was the worst speed ever. Anyway Good Luck.
Thanks,
yes I am using the latest (for XP) active sync.
I also uninstalled it / re-installed it
I also deleted the profile
All to no avail
Virus / Firewall settings are locked on this laptop.
Same problem
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
no sync with xp and vista
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
swatguard said:
I'm using vista, uninstalled and reinstalled the last version of ActiveSync, deleted the partnership and the phone does not not connect to the pc. I dunno what to do .
p.s. : firewall is off.
Click to expand...
Click to collapse
You said you updated active sync, but Vista doesn't use that program. You need to use Windows mobile device center. If you go to windowsmobile.com there is an update you can download that you install with the phone connected. That might work.
nooms said:
hi
I see that Im not alone...Isync my polaris with my personal pc (vista 32) and with my professional pc (xp pro).
my rom is Aserg (many rom tested before like Bepe....same PB)
its impossible to sync both pc. I have to erase partner ship each time I want to sync.
Im not sure, but I think that windows 61 is responsible. Is that possible ? thank you for helping me !
nooms
Aserg 3
radio 168...
Click to expand...
Click to collapse
You have to delete every time, because once it is synced with one computer it establishes a relationship with that pc or laptop. The two operating systems use two different programs, but really the computers should have the partnership saved. I'm not sure if the phone can have two as well though.
hello my htc touch pro does not connect with activesync but the phone works perfectly
usb?
bluetooth?
tried other usb ports if usb ?
tried another computer?
yes i have tryed all tha no differance it will not work with active synce i tryed a hard restaand all what i could think of
1. check the manual
2. get newest activesync from microsoft
3. check settings (connection - usb to pc)
4. keep in mind, that it does not work with vista (at least it's not that easy)
5. if all that does not help, google or post again... we should find a solution
Also, do you synch another phone on this same computer? XP/winmo hasn't previously allowed synching two mobile devices. However i see they are offering a mobile "suite" that will help with this. (at winmo site).
When i first got my fuze i went thru this very same thing. Because my kaiser was already being used on the same computer.
yeah my kasier syncs fine
You should backup your data and upgrade your ROM. Which one are you using now? My experiences says it may solve a lot of troubles...
had this same problem a while back. make sure you don't have activesync on your computer looking for the old partnership and try going to settings>connections(tab)>USB to PC and unchecking "enable advanced network functionality" or if that is unchecked, try re-checking it.
Hello everybody, i'm new to this stuff and after reading the forum i finally decidede to install WM 5.0 to my Blue Angle. Everything went great. I even installed some nice software from SPB.
My Questions are:
1) If i try to syncronize my pocket pc with my pc(Win 7 x64, asus p5q deluxe, e8500) i get an erro and nothing happens. On my laptop running the same OS everything went good. I can syncronize and work like it si suppoused to be. What is the problem on the PC?
2) If i listen to some mp3's, dealing with the problem of wich i put as my ringtone, the sound stops. No more mp3 listening, no more ringin. I need to soft reset and then if i don't try to listen to the mp3's everything works well. Why this problem.
3) The wireless is a big problem. I can't connect my wireless at home(need to specify mac at rooter admin-page and need to write IP and DNS to phone, I've done all that). I can't connect to a wireless wich has WPA, WEP. If it's free i can connect.
Pre-Thanks to everybody.
you may want to take it to a newer version of wm. Check out the BA forums for more up to date info and answers to all your questions. As far as windows 7, you need a modded driver which you will find there as well.
Hello again. I flashed the phone with the WM6.5 rom from sun_dream. Everything works great. I can sync on my laptop on the pc at work with XP but still on my desktop at home i can't. I have don the procedure that was writen by chef in one post and still nu luck.
Any help or ideas?
ps: tHIS ERROR I GET ON THE DEVICE : "to synchronize this device you must install Activesync 4.5 or newer on your desktop computer" I have WMDC installed.
I resolved the problem. I reinstalled the windows and now it works perfectly. Thanks for your help.
shebu18 said:
I resolved the problem. I reinstalled the windows and now it works perfectly. Thanks for your help.
Click to expand...
Click to collapse
Glad you got it sorted