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Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
thelastjedi said:
Guys, been hanging out here long time now. First incident with about 6 month old captivate. I dropped a glass of water on my captivate yesterday. I immediately removed and took out the battery and wiped it dry. Did not see much of seeped in water so did not do the rice method. Turned on Wi-fi this morning and it says "unable to start wifi". Same with bluetooth.
Call,sms, camera everything works fine. At work, so blew dry the phone and also have kept it next to a warm laptop exhaust. Should I dismantle the phone and try to dry the swb23 chip (wifi/bt) ?
Please help guys !
stock and unrooted captivate
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You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
ianwood said:
You can't see the water that got inside. Would have been better to do the rice method before switching it back on but you should do it now nonetheless. Just be warned, you may have cooked the WiFi chip already.
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Yeah, pretty much ^^
uggg...may be too late. If you get a significant amount of liquid on or in your phone the worst thing you can do is turn it on.
You should have:
1. immediately removed battery and placed on a paper towel.
2. immediately place phone in a bag of rice for a minimum 24 hours if not 48 before ever powering back on.
Still its worth a try....remove battery and leave in rice for 24 hours....try again....maybe it didn't fry anything when you powered it on...but you definitely need to finish getting the moisture out of the inside via the rice absorption.
I had my old tilt in a pocket submerged in a swimming pool for a good 15 minutes before realizing my blunder. When i realizing it i didn't try to turn it back on. Left it in rice for 48 hours and everything work fine (luckily the phone was powered of when i got in the pool so that probably helped avoid anything frying).
Haha, I once accidently dropped my old Samsung Epix in a bucket of water and it still booted up and worked but most of the features are dead but screen and all still works. It looked like it was wrecked. I got it replaced under my insurance which is a good thing.
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
swedishcancerboi said:
Lol.....Captain Hindsight......i love South Park.......
Sent from my pocket.
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funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
Thanks guys, I have put my phone in a bowl of rice hoping it will get cured.
If not, will ATT not service my phone under warranty ? I read somewhere that replacing the wifi/bt chip costs $70 with ATT. Has anyone done this here ?
Thanks all for your quick replies ! Much appreciated. I will keep everyone updated on how this issue pans out so it will help someone in the future
Tesist the urge to take out Nd test.....leave at least 24 hours without touching
Sent from my SAMSUNG-SGH-I897 using XDA App
ianwood said:
Are the moisture indicators clear? If so, you should send it for warranty replacement. If not, then you can resort to opening it up, wiping the traces, etc.
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How do I check for the moisture indicator ? Any easy steps ?
It is the white (or not so white anymore) square in the battery compartment.
bames said:
funny
but being aware that you shouldn't turn on an electronic device when it is wet hardly requires hindsight though does it? =)
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I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
swedishcancerboi said:
I just felt like being ornery. I think i read a "you should have....." and it just got me laughing thinking of that episode. No disrespect intended towards anyone.
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i know i thought it as funny haven't seen that episode in a long time...almost as good as towlie
i am just always surprised to see the posts where someone gets there phone wet (washed in laundry, dropped in toilet, spilled significant amount of liquid on it) and the first thing they did was tried to turn it back on almost immediately.
btw if your looking at the moisture indicators for warranty purposes its quite possible you have to completely open the shell. Usually they have one visible without taking the phone apart but its not uncommon to have a secondary marker inside the phone where it would be harder for someone to tamper with. Can anyone confirm where all the cappys markers are?
Been a while since I had mine apart but I don't recall seeing one inside.
newter55 said:
Been a while since I had mine apart but I don't recall seeing one inside.
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wasn't sure....my Tilt2 had one in the battery compartment and one on the motherboard that could only be seen by opening the casing
sustained some water damage on my nexus s.... so now the phone keeps switching back and forth from USB/charging to discharging. In the process, as it would when you plug it in, the screen would turns on.. This is terribly annoying as the phone never sleeps! is there anything out there that can remedy this??!?!? like turning off the USB, or an app that puts it to sleep and leaves it asleep no matter what??
or is there a command that tells the phone to turn on i can intercept?
edit* new rom didnt work so its not a runaway app.
thanks in advance.
The app screen off works for this problem.
Sent from my Nexus S using XDA App
Did you pull the battery and let it dry long enough?
I can't think of an app but if I come across one, I will let you know.
I dropped my iPhone down the toilet once, I had a similar problem I turned it off and gave it time to dry, it would be a good idea to put the phone in a bag/cup of rice because it draws moisture from the phone, I gave it a couple of days and it was fine.
risegeek said:
I dropped my iPhone down the toilet once, I had a similar problem I turned it off and gave it time to dry, it would be a good idea to put the phone in a bag/cup of rice because it draws moisture from the phone, I gave it a couple of days and it was fine.
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I've read cat litter works well too...
NEVER use a blow dryer, it can blow the moisture in deeper.
distortedloop said:
I've read cat litter works well too...
NEVER use a blow dryer, it can blow the moisture in deeper.
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Plus, a hot blow dryer will fry the components
Let it sit in a bowl of rice for a day or 2.....that will soak up all the moisture.....if that dnt work idk wat will
Sent from my HTC HD2 using XDA App
Ironically, the worst thing you can do in this situation is also the first thing that people seem to want to try: Turn the damn thing on. If there is water on any electrical component when you turn it on, that component will fry. For good. Do as others have said and as soon as physically possible put it in a bag of rice. Leave it for a few days. It'll be fine as long as you don't turn it on before its dried out.
Just wanted to repeat how important it is to take and leave the battery out whenever you have water issues. I've left my Sony ericcson phone soaked in a glass of water for four hours before (from snoozing) . Woke up, pulled battery out. Baked parts under low temp for 1 hour and all was dandy. Although you may want to stick to the rice method.
Sent from my Nexus S using XDA App
Hello,
by a rediculous accident I forgot my HTC Diamond in the pocket of my jeans when running the laundry :-(
Afterwards, I opened the cover, took out the battery and let the phone dry out for 2 days. Now I've put it back together, and connected it to the charger. The "ring" is flashing, so the battery is charging but the phone itself is not starting and the display remains completely black, not even the vibration kick on starting...
Is there anything I could do? Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
ive heard that taking apart your phone and leaving the parts in rice can help (because the rice absorbs moisture)
Off topic:
I read one Desire went through a washing sequence in a washing machine in Desire spesific forum and now this?
Is this a new hobby? I mean... washing smartphone
darkman088 said:
Or perhaps there is a chance to get out some photos I have shot earlier, would also be something...
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If the photos are on your micro sd card, you may be able to plug that into an adapter and plug it into your PC and gain access to them that way. Just be sure that micro sd card is thoroughly dry before doing so.
WORKING !!!
Hello,
thanks for the replies... This morning the phone booted!!! I was able to download the photos!!! But the screen has stains, obviously the remaining water.
PLEASE advise on how to dry that thing completely !!!
I think that I'm gonna pass on the rice thing.
@aaa - YOU ARE A JUNKA$$ !!! You think that's really funny?!? Especially when I'm currently TIGHT on budget and need the money for other things and the next phone is planned no earlier than Christmas... I'm hesitating whether you're a real human being...
You can dry it completely in an oven for three hours at thirty degrees or so. I've done this three times. If you have a fan forced oven, just turn the fans on, that'll be enough.
A safer way (if you can obtain it) is to leave the phone for 24 hours in a bowl of dessicant silica gel. You'll often get a small packet of silica gel when buying new electronics or other moisture-affected things. That small packet is enough, just put it in an airtight bag and leave it for 24 hours.
The next step would be disassembly and a thorough swabbing with denatured alcohol, but that's pretty extreme and only needed when the device isn't booting.
Some LCDs are hard to get moisture out of, some are not. Leaving the phone with the silica gel for longer will have a better effect. As the previous poster mentioned, rice also works (quite well), but takes longer than silica.
Good luck with it!
Another thin that will absorb moisture is common table salt. Take the phone apart very carefully. Remove battery first, make sure you're grounded as well.
Hello everybody.
thanks a lot for the numerous advices...
Unfortunately, I have more to report...
The phone dried out and booted 2 or 3 days later, as I said. The stains on the display disappeared as by magic one day later.
Everything was fine for a week until I launched the camera 2 days ago. The backlight of the display went off and came back only after removing the batter for 15 minutes.
Now the backlight is going off pretty often, sometimes it requires to remove the battery 1-2 times before it starts working again and yesterday it happened that it got activated again when I got a call...
Any ideas please?
And also the phone keeps overheating from time to time without real load (GPS or wi-fi) which dries out the battery. But I had this problem also before the laundry
Sounds like that moisture in the LCD unit left a bit of residue and is shorting the backlight somewhere.
Only option there would be to disassemble and swab the LCD boards and cables/connectors with denatured alcohol.
Alternatively, a new LCD unit should fix the problem if it persists, just make sure you alcohol swab the connectors before plugging them back in
Someone also mentioned drying out in salt before. While that does work, salt is extremely corrosive on solder and SMCs, so I wouldn't recommend that route.
i heard hair dryers are the bomb at the screen moisture, just take off all that you can and blow dry it.
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
I had this problem with my Touch Diamond. Everything worked, but while i was trying to dry it I broke one of the battery "hinges" but the phone still worked after except only with black screen. The best thing to do probably is just leave it for a couple of days and hopefully your phone will be back!
XXCoder said:
I just don't understand your refusal on using white rice. It have saved countless phones.
Uncooked white rice is VERY mosture negative. Just put layer of rice, put your phone on it, cover it completely with white rice, seal it in. Ziploc could work too.
In a day or two your partially dry phone will be bone-dry. If it was soaked still you could first try to shake out water as much as can, soak it in distilled water to remove minerals, then white rice it for 3 to 5 days.
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exactly what ive said. ive read everywhere that rice is one of the best solutions out there
Like was said before you most likely have some corrosion on a few contacts, if you have about 6 bucks you can spare you can get residue free contact cleaner in an aerosol at radio shack or any electronics store and save yourself having to scrub each contact and connector. Just tear the phone down down spray all the contacts and connectors with contact cleaner let it sit for a few then spray it down with air duster to get any thats get under the resistors, in the connectors, etc that hasn't dried; let it sit till you're positive everythings dry and put it back together. Does the same thing as alcohol just alot less scrubbing.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
There probably was a tiny water bubble and it messed with phone when you turned camera on.
darkman088 said:
Hello,
thanks for narrowing the problem down.
But for me it looks like something different, because:
1) I have been using the phone for 1 week without any problems and it got screwed after I've launched the camera app for the first time
2) The backlight works when I power on the phone. But its stop is event-triggered, like when I launch the sound or video player or when I get a call... Similar events would trigger the backlight back on.
Perhaps reflashing the software could fix that?
I went to a shop today and put another battery. The phone booted, anyway without any backlight, twice...
At least the device is still alive.
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Click to collapse
remove the back cover and battery from the phone, and put everyting in a bowl of rice for a day,. should fix everything,
XXCoder said:
There probably was a tiny water bubble and it messed with phone when you turned camera on.
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Either that or a short in the cameras circuit from corrosion, either way i'd pull it apart before it gets worse and check it out.
Sent from my i897 w/Andromeda 3, Suckerpunch kernel, & 1.3Ghz OC using Tegrak.
My phone was in my pocket while it was raining hard. I turned it on and it worked (but it was flickering). Anyway, I took out the battery, sim card, and sd card and set it in a bowl of rice. I was wondering how long should I wait before I try to turn it on? And is there any other methods I should try to clean the phone?
Thanks!
You shouldnt have turned it on until it was completely dry. Wait for it for about an 24h + use the hair dryer, it might speed up the process. Good luck.
Btw, I really want to know, how is rice going to help?
Sent from my MIUI powered LG Optimus L5.
ddjonko said:
You shouldnt have turned it on until it was completely dry. Wait for it for about an 24h + use the hair dryer, it might speed up the process. Good luck.
Btw, I really want to know, how is rice going to help?
Sent from my MIUI powered LG Optimus L5.
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I read that putting the phone in rice for a couple of hours helps dry it
wiswis said:
I read that putting the phone in rice for a couple of hours helps dry it
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It's dehydrated so anything in it's presence will have any available moisture drawn from there to the rice. It all has to be in an airtight container for it to work though otherwise it will pull it in from the air first.
I fell into my pool a few December's ago. Besides being 35 degrees I worried about my new phone before myself. I partially opened my case and put it in the oven without the battery at 195 degrees for a half hour. I only had some water marks on the screen. And I used that phone(forget which one Samsung flip) for almost 2 years with no ill effect.
Sent from my SGH-T999 using xda app-developers app
So... my n5 was submerged into washing maching for at least 10-15 mins. and I'm using the traditional method, ( dip into rice bucket ) and leave it overnight, for the rice to absorb all the moisture and stuff. :crying:
I've remove the sim tray and cover n5 with rice.
I hope when I wake up later, it'll be able to work.
Is there any method I can restore the phone's files even if it is dead?
For example, using adb to control the phone?
Or better yet, if phone is able to boot, but screen is damaged, can it emulate the *image* to some software and we control from there or something?
Please give me all the possible solutions for getting the phone dry up or restore the files..
Update 1: sorry for not reading the main thread in General, was too furious.
When I wake up, tried to turn on, but fail. Then I went to remove the cover, there's water inside, then remove the screw and battery, there's water inside. After drying up everything, I put to rice again. Now I'm in office, hope my phone will wake up from deep sleep dead sleep later.
But still, any idea to recover the files inside the phone? I hope I don't damage the internal when I tried to turn on just now, how to check if battery or the motherboard is damaged?
Help please :crying:
up, updates.
Shouldn't really bump if it's been less than 24 hours. But, I'd leave it in the rice for two days. Overnight isn't long enough. Good luck!
If it starts up and you are unlocked and have a custom recovery you might be able to save files.
Sent from my Nexus 9 using XDA Free mobile app
jd1639 said:
Shouldn't really bump if it's been less than 24 hours. But, I'd leave it in the rice for two days. Overnight isn't long enough. Good luck!
If it starts up and you are unlocked and have a custom recovery you might be able to save files.
Sent from my Nexus 9 using XDA Free mobile app
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yes, its unlocked and have custom rec and custom ROM installed. I'm just hoping it could boot up or at least show some sign that its still half alive. I really need those files asap. I refuse to use my whatsapp in another phone. And it is my main source of connecting people other than calling.
I would use silica gel over rice
xIceCream said:
When I wake up, tried to turn on, but fail. Then I went to remove the cover, there's water inside
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Sorry, but your device is now likely not to boot at all regardless what you try now.
Always , Always , Always open up the phone after a water immersion. Open , disassemble completely , rinse with IPA , then distilled water , then dry with a blow drier . Saved an iphone 3g , a samsung s2 , htc desire and desire x like this. My desire x ( after a 15 min dunk in the river ) still works - and it's been 2 years since then.
Rice doesn't work - at all in my experience. And just leaving the battery in for 24h means you have every chance to kill you phone.
Edit : data recovery will be IMO almost impossible without paying at the very least a few thousand dollars. If the EMMC is fried ad another order of magnitude to the bill.
Niflheimer said:
Always , Always , Always open up the phone after a water immersion. Open , disassemble completely , rinse with IPA , then distilled water , then dry with a blow drier . Saved an iphone 3g , a samsung s2 , htc desire and desire x like this. My desire x ( after a 15 min dunk in the river ) still works - and it's been 2 years since then.
Rice doesn't work - at all in my experience. And just leaving the battery in for 24h means you have every chance to kill you phone.
Edit : data recovery will be IMO almost impossible without paying at the very least a few thousand dollars. If the EMMC is fried ad another order of magnitude to the bill.
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Don't have and don't know where to get IPA at my country here, will search around later.
how in the world would it takes a few thousand dollars. thats insane!! damn.
Hopefully it'll show me some signal of the phone later when I got back from work. :fingers-crossed: But I have a bad feeling. Lol.
Anyway, thanks for your answer! Will note it down
Most of the time there's no chance of reading the NAND using the phone itself.
That means you need to desolder it ( extremely hard for Nexus 5 since it's epoxied as well , you need to mill the pcb from the back side until you reach the solder blobs ) , prototype a break-out board for it , interface it and read it. No one will give you any warranties for the success of the process.
A brand new NAND without glue , full datasheets and known protocol ? 300$ an hour with a 6 hour minimum.
Water damage + glue ? I never got a quote for that , but it's probably going to be 3000$ an hour - and it will take at least 2 hours just to mill the pcb off. Add another hour to clean it , 3+ hours to proto the board and either make it in-house or have it made at some pcb fab (though they won''t bill you for the waiting time if you are lucky ) , another hour to put the chip in , and countless hours to reverse engineer the protocol and get the data out - probably somewhat corrupted as well.
TLDR : unless you need 64bit variables for your income statement NOT worth it.
If the data stored on the phone is so damn important, why didn't you have a backup of it? Why was the only copy of this data on an easily lost, easily broken, unreliable storage medium in your pocket?
The problem with washing machines is you're not just dealing with water, you have some fairly serious soap too, and this is really what your concern is. Soap is alkaline and corrodes the traces inside the phone. You really need to immediately strip the phone down; rinse the phone thoroughly with distilled water and then dry well for a few days.
You should have just put it in the dryer after its wash
Sent from my Nexus 5 using Tapatalk (the older 4.9.5 not that new 4.10 abomination they released for god knows why reason)
GoneTomorrow said:
If the data stored on the phone is so damn important, why didn't you have a backup of it? Why was the only copy of this data on an easily lost, easily broken, unreliable storage medium in your pocket?
The problem with washing machines is you're not just dealing with water, you have some fairly serious soap too, and this is really what your concern is. Soap is alkaline and corrodes the traces inside the phone. You really need to immediately strip the phone down; rinse the phone thoroughly with distilled water and then dry well for a few days.
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Click to collapse
15 minutes , powered on at first in very conductive water ( soap+dirt+hot water) . It's too late for a rinse since I doubt there will be anything working in that phone anymore. Not to mention the mechanical action . If the battery wasn't in it might have survived , albeit with a lot of possible damage.
Ladies and gentleman. My phone survived.
Just plugged back everything, and it boots up. Thank god man. Now I jsut need to back up everything and extract the data out of it. Yay.
My screen has a new 3d effect tho. Water is inside, LOL. It has some nice blue color. Happy me. Woots.
Thank all of you guys for the possible solutions and feedback! Rock on!!
xIceCream said:
Ladies and gentleman. My phone survived.
Just plugged back everything, and it boots up. Thank god man. Now I jsut need to back up everything and extract the data out of it. Yay.
My screen has a new 3d effect tho. Water is inside, LOL. It has some nice blue color. Happy me. Woots.
Thank all of you guys for the possible solutions and feedback! Rock on!!
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Considering it was in the washing machine, you didn't remove the battery, attempted to turn it on, then water came out when you finally opened it up..
You're lucky it has any sign of life at all.
Lethargy said:
Considering it was in the washing machine, you didn't remove the battery, attempted to turn it on, then water came out when you finally opened it up..
You're lucky it has any sign of life at all.
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Yes, I know right!
Took out from w.s, turn it on, screen flashes > dip phone to rice for 8 hours > tried turn it on, nothing happens > remove cover and screws and everything > dry up water > dip to rice for another sweet 15 hours ( working + part time studies ), now reached home, assemble everything, turn it on, and WALLA!
Backing up everything now. :fingers-crossed: :highfive: :laugh: :victory:
xIceCream said:
Backing up everything now. :fingers-crossed: :highfive: :laugh: :victory:
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I am really happy for you Next time though, set up automated backup options so that you don't have to worry about the data inside the phone.
xIceCream said:
Ladies and gentleman. My phone survived.
Just plugged back everything, and it boots up. Thank god man. Now I jsut need to back up everything and extract the data out of it. Yay.
My screen has a new 3d effect tho. Water is inside, LOL. It has some nice blue color. Happy me. Woots.
Thank all of you guys for the possible solutions and feedback! Rock on!!
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Click to collapse
I'm amazed! I suppose it's possible the water was conductive enough to actually put the battery into protection right away
KreAch3R said:
I am really happy for you Next time though, set up automated backup options so that you don't have to worry about the data inside the phone.
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Thank you! Yea, will do that next time. Painful lesson to learn! Will note that!
Niflheimer said:
I'm amazed! I suppose it's possible the water was conductive enough to actually put the battery into protection right away
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Yea. Nexus the magician! But all in all, speaker doesn't work, 3.5mm jack doesn't work. At least all my data are there!
Take a backup and buy a new phone. Lol.
Sent from my Nexus 5 using XDA Free mobile app
Could still fail yet..