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I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???
Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.
Hi,
I got my HTC HD2 only a couple of weeks ago, and I already got a problem with it
The thing is, that I can't boot it up properly; when pressing the "Turn on/Turn off/hang up"-buttom, it boots by comin' up with the white screen with the green "HTC"-logo in the middle and some system information in the left buttom.
Afterwards the animation with "quietly brilliant" comes up and the Windows logo with the orange background comes up - and then it turns off and boots up again.
I've tried to...
* reset it (not hard reset - I have some contacts that I don't wanna loose).
* charge it up (I can, when the windows-logo appears, see, that the battery's full)
* pull out the battery for several hours
Please help - I'm very sad about that I used tons of money on a device, that now won't work.
Is there any way, where I can solve the problem without loosing all my contacts?
I did it!
Ok, found out that all my contacts were synch'ed with my gmail.
I hard-resetted it, and it works now.
Thanks for your help
Lol well done!
For people that dont have push/exchange contacts etc, always backup using myphone, spb, sprite or other software.
Cant tell you enough how important it is to back up, unless you like loosing everything right?
Greetz.
Boot problem..
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
areej said:
Hello there,
I bought my HTC HD2 like 2 months ago, and the first two days it froze like thrice !
Now, suddenly i find it turned off then when i try to boot it up, it get stuck on the white screen with the green "htc" and information in red to the bottom left. It hangs there!
It did later show the following black screen with white text:
"The device is unable to boot because either you have turned off the device incorrectly or tired to install an application from untrusted source. Press Volume Up to reset your decice or press any other button to cancel. This operation will delete all your personal data and restore the device to it's factory settings"
but the thing is, i can't press anything at this stage, nothing happens....
I did try to hardware reset, charge, remove battery and put back, etc..
Click to expand...
Click to collapse
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Thank you for replying... but sadly no, it didn't work
I do have warranty, ill take care of that..
Thank you again.
did hard reset and returned to factory settings. all my installed applications were lost. pity.
All I wanted is to install the @#$%% russian keyboard!
ALWAYS backup first. Simple.
I am having the same issue. Nothing has been installed as far as App's go. This is straight out of the box.
Boot Screen
R 2.10.50.26
G 15.39.50.07U
D 2.13.90963 8G
I have been able to Boot it to the home screen once. But the battery is Low and When I connect it, it locks
Things done -
Hard Reset up+down+end
up
up
Battery pull
Removed SD and SIM and turned on
None have effect
Idea's ?
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
ktod_16 said:
I have the same issue. Phone Just out of the box I can't start it. It started once but crashed, I removed battery and is gone.
Now it remains frozen with white screen and htc logo.
I tried everything reset, hard reset, all things now is charging the battery for 4 hr. Crappy phone or software.
What to do??
Click to expand...
Click to collapse
If its brand new out of the box, id take it back and get a different one. If its second hand, see if you can get into bootloader. If you can you can then flash a stock htc rom, if not its back to the shop.
Dark Ninja said:
You tried:
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
If that dont work try flashing a new rom using mtty.
If that still doesnt work I would expect it to be a hardware problem, i would send it back to htc or if without warranty take it to a Phoneshop (or open yourself), probably a wires loose or something.
Click to expand...
Click to collapse
hey can wires be the reason that hd2 cant boot up.shows green boot logo but no system information at boot and stucks there only tried every thing hard reset,custom rom,stock rom,mitty,sd method rom install..every thing...
i have the same problem But how i can Backup when phone is turned off
Hey, having issues with this danged phone. Long time reader, finally joined! So! My issue goes off of another user's on this site which was not covered-link is below. On to the problem!
'Menu, Home, Back, Search, Power, and Camera Button are not functioning correctly!
Volume Up and Down work fine.
So here is what I've tried with no luck
-trying to get to download mode but can't because buttons do not work
-attempted recovery mode, again, can't select an choice
-tried using the ButtonRemapper apk with no use, it makes all buttons useless (has a restore option, thank goodness )
-tried RebootMenu apk, screen turns black -> phone needs to be reset by taking battery out**. I thought for sure this would work!
**after taking battery out and replacing, phone boots itself up with not a single button being pressed
I am just trying to do what it takes to restore functionality. Rooted currently via OneClickRoot. Superuser and Busybox are fully updated. My guess is to try and reinstall the ROM?? Ummm, let's see...did not try installing any ROMS, bootloaders, and etc..just did the root a couple days ago and it started acting up over the past 2-3 days..driving me bonkers I swear.
Currently using the Button Savior apk when booted up which is life saver for my dead buttons; tried opening up and cleaning the hardware..to no avay....what may I have missed chaps?
!
Any and all help is greatly appreciated!
ThePolak
Hey guys. I'm pretty desperate so i decided to make this thread.
Here is my problem:
I have changed screen on my phone today. Everything went without any problems since I tried to turn on the phone.
When I tried to turn it on I can see only MI logo on display ... Then after couple of seconds phone will restart automatically and goes into Recovery mode.
I tried to boot it from there without any results. Also tried to reset and wipe data without any results.
The biggest problem is that I cant even get into Fastboot menu by pressing Power button + volume down button. So I cant connect my phone with PC and try to flash new ROM.
Any suggestions? I would be really thankful for any advice.
Thank you very much.
roweruur said:
Hey guys. I'm pretty desperate so i decided to make this thread.
Here is my problem:
I have changed screen on my phone today. Everything went without any problems since I tried to turn on the phone.
When I tried to turn it on I can see only MI logo on display ... Then after couple of seconds phone will restart automatically and goes into Recovery mode.
I tried to boot it from there without any results. Also tried to reset and wipe data without any results.
The biggest problem is that I cant even get into Fastboot menu by pressing Power button + volume down button. So I cant connect my phone with PC and try to flash new ROM.
Any suggestions? I would be really thankful for any advice.
Thank you very much.
Click to expand...
Click to collapse
Did you follow a tutorial for replacing the screen on your device? Where did you get the screen from? Was your screen replacement just the Touch Panel or the full screen replacement with LCD + Touch Panel? Was it an actual Xiaomi part or an aftermarket part? I would take your device apart again and make sure you didn't leave something loose or disconnected.
Quick question. Was you old display still working where you could see what was going on? Like, was it just cracked or was it completely inoperable?
Sent from my Nexus 6 using XDA-Developers mobile app
Thanks for reply. Yes I followed complete tutorial on youtube. Screen is from ebay. It should be original. I replaced full screen ( lcd + touch panel ).
So found simillar problem as mine - due to improper installation of back cover volume up button was pressed which caused that phone went to recovery menu after start ... ( you have to hold volume up + power key to get to Recovery menu). So I tried to dismantle it again but it didnt help. Still have same problem.
Yes old display is alright. I can see everything just touch screen is broken so I cant do anything on it. But I cant imagine this would be problem of display ....
Give your craftsmanship and handiwork the benefit of the doubt and install your old LCD+Touch Panel and see what happens. If you have everything installed correctly with every cable connected to it proper location then you should be able to boot normally.
Sent from my Nexus 6 using XDA-Developers mobile app