My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA
You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.
I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?
I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987
You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript
Perfect!
Thanks for the point in the right direction!
I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze
uh. . . maybe because no one Knew about it?
Thanks for the Link.
I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol
I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.
I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.
There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008
Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!
I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.
winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.
winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!
Worked great thanks!!!
Thanks so much this totally fixed this irritating problem!
Hello guys,
Does anyone know how to activate the Empty Deleted Items under the tools menu in Outlook? I have the stock ROM for the AT&T Fuze and I know the option exists (I had it on my old tilt). Outlook is configured to sync with Exchange directly and the option to empty the deleted items is not there (it's not grayed out or anything, it's just not there). I can see it and use if I'm in the SMS folder.
I figured AT&T decided, for whatever twisted reason, to remove it but I could not find out any registry key that re-enables it.
This is an important option for me as I do not want to delete items immediately from the trash bin, but when I do wish to delete them I do not want to go through them one by one.
Thank you in advance for any light that you can shed on the subject.
Ok i currently use a verizon xv6800,
And have activesync set up to sync with my exchange 2003 server.
It works great, my one only question is, is there anyways, that anybody knows, to be able to Permanently delete messages from my inbox (Like doing a Shift+Delete) on my desktop. When i delete on my WM device it moves the message into the deleted items, theres gotta be a way to permanently delete a message from the mobile device.. please tell me theres a way
thanks
fred
unfortunately emails go to trash when you delete them.. you can't avoid it using standard measures.. if there's an app for it I'm not familiar with... you might be able to find it if you searched hard enough thru the forum.
worst case, you can request a developer here to build one.. i don't think it should be too complicated
I originally imported Gmail contacts last November but now I have a cleaned-up Gmail list. It would be easier to completely delete the gTab file and reimport, but I can't find how to so... nor can I find a likely suspect data file on the tablet. Any suggestions? Thanks.
Tom
Not sure but maybe you just have to remove your Gmail account and create it again. Probably it will sync the new contact list
BR
Somehow it appears to me that the e-mail app is separate from the contacts app, and I haven't found anything clarifying what must be done to delete contact entries. There do not seem to be any controls to delete contact records one at a time or as a checklist ala File Expert. I was using the tablet mail app before I decided to experiment with the contacts list. I thought I might recognize a likely data but not yet.
On my phone it's under Settings -> Accounts & sync but I don't see any such option on my g tab. Maybe just not exposed in the older version of TNTLite I'm running. Worth a look...
Hello,
New android user here after 4 years with an iPhone. I am extremely happy with my skyrocket and have no plans on going anywhere
Slight problem I could use some help with. I am a gmail user and keep 'my contacts' pretty organized and updated since this was the contact list that i synced with my iPhone. I would have thought moving to an android would be even easier, however I have a slight problem that I cannot seem to figure out.
I synced my main google account and chose 'contacts' as one of the items to sync. My contact list was imported just fine, however, upon composing of a new message, when I type a few characters, rather than attempting to match those characters with one of 'my contacts', the system seems to pull suggestions from every single email address i've ever used in my gmail account (over 1400). Obviously I would only rather the system pull from 'my contacts', but I have no idea how to fix this. I've deleted the contact syncing and restarted the phone, verified that there were no contacts in my contact list, but still got the same results when attempting to compose a text message.
Is there a way to delete those contact suggestions for good?
Much appreciation
under groups in the contacts app select your account and arrow down. I believe u can then select exactly ehat syncs. You will have to delete all, and I mean. ALL the contacts on your phone, becuz all 1400 emails on there. Then resync with mew settings. That's should work.
icenight89 said:
under groups in the contacts app select your account and arrow down. I believe u can then select exactly ehat syncs. You will have to delete all, and I mean. ALL the contacts on your phone, becuz all 1400 emails on there. Then resync with mew settings. That's should work.
Click to expand...
Click to collapse
Thanks, I will try that. Do you know of a way to bulk delete contacts?
icenight89 said:
under groups in the contacts app select your account and arrow down. I believe u can then select exactly ehat syncs. You will have to delete all, and I mean. ALL the contacts on your phone, becuz all 1400 emails on there. Then resync with mew settings. That's should work.
Click to expand...
Click to collapse
I couldn't seen to find anything called 'groups' in my contacts settings