Hi, I've been having issues with syncing/receiving e-mail with windows mobile live. For some reason, i can't set it the sync frequency to "as items arrive" or any other increment. No matter how many times i set it, it keeps going back to manual. So the only way i can get my e-mail is if i press "send/receive" (which doesnt always get my e-mail)
And as a side note, is there any way to get msn/hotmail e-mail with the regular inbox program? I have 2 msn accounts and 1 hotmail account that i need to check on a regular basis. Unfortunately, when using windows live, we can only check one at a time
i upgraded to black diamond 3.5 on the spv m3100, its got windows live and i cant sync either
it tries to sync "synchronising folder list" but the green status bar stays on around 5% and doesnt even move.
please help both of us lol
I have VZW TP2 and I use an exchange server to sync my email, contacts, calendars and tasks across my mobile phone, desktop and laptop.
For some reason, on this phone, it doesn't update certain things that I've done of my desktop or laptop for a while. I even manually go into active sync and click "sync now" and it doesn't update.
For example, if I'm on my desktop or laptop and I delete a message in my inbox, it won't update on my phone until it receives another message. Even if I click "send & recieve" in Outlook on my desktop/laptop and then manually click sync on my TP2, the email won't dissapear until another message is received. Also, today I deleted a calendar appointment on my laptop (which was for today) and even after many syncs on both my laptop outlook and on my TP2 via active sync/send recieve etc, the appointment is still showing up on the homepage screen and in my calender.
Anyone ideas?
I am having trouble with mine syncing as well. In Activesync, I get an error saying something about the server not being able to be reached. It may be an intermittent connection problem. It was working fine up until a few days ago. Also, make sure in your Schedule in Activesync is set to 'As Items Arrive'.
I had a problem with syncing then realized from some dumb reason the default option on off hours was manual sync and not "push", after making that change my issue stopped.
this is not a question of configurationi...
i have activesync set up for as items arrive in peak AND off peak. all days are checked, and for safe measure - peak time is from 12a to 11:59pm. so i'm covered there.
BUT i have the same delay issue. i can sent a test email from another email account on my deskto TO the exchange inbox on my device. i will watch it arrive almost instantly to the web portal of that same exchange inbox...but wait 10, 15, sometimes 20 minutes for the device's activesync to "wake up" and decide to sync on its own to retrieve that test message.
totally ridiculous.
yes, it is "push", but it's CLEARLY not instand (or even "immediate") push. certainly not comparable to a blackberry (which i despise and refuse to use).
so far, htc, verizon, and my hosted exchange company have been unable to offer a solution. i'm told, "a 5 to 10 minute delay is totally acceptable when using activesync exchange".
that is totally UNACCEPTABLE in the professional world.
i would go back to using goodlink (as i did with my old xv6800, befoe upgrading to the tp2), but it doesn't work well with touchflo 3d. and to be honest, what's the sense of using the tp2 if you can't enjoy the the new interface?
anyone have any suggestions? can this be fixed??????
The delay in syncing emails getting deleted is common. I don't know this for sure, but I'm pretty sure I read that receiving a new email is the trigger to sync all changes in the mail folders.
As far as it taking 10 - 20 minutes to get new mail, that does not seem normal. I get new mail on my TP2 before they show up in my inbox on my desk and I have on all the "direct push" phones that I've had. Are there other users on your Exchange server you can compare to? That way you'd know if it were just you or the server.
here's a solution!
after speaking with trusted friends and valued forum members (thanks guys for your input), i've decided to ditch "the message center" (the aforementioned exchange hosting company that gave me that "acceptable email delivery" crap). i opened a newa account with another company that advertises IMMEDIATE email delivery via activesync. wish me luck!
I've been syncing mine with an Exchange 2007 Environment that I setup personally and I have had no problems with my Touch Pro 2. Everything has synced just fine. Make sure you double check all of your settings on your phone and if need be on the Exchange Server itself.
my company uses exchangemymail.com for our email hosting. We have a ton of mailboxes using all sorts of devices. blackberry, wm, iphones. I use tp2 via echange active sync. I get emails near instant. calendar updates are near instant. deleted items needs a new email to trigger syncing as I believe that is the way it just works.
This is specific to VZW users using Verizon's Wireless Sync software.
The normal mode of operation has all content run through Outlook running on the host PC (in other words, if you send an email from your "Outlook" account on your phone, it goes to your PC's Outlook outbox before sending... ditto meeting requests). My problem is that my PC is NOT always on, so sometimes these requests wait days to be sent.
Is there a way to force wireless sync (or the phone) to send meeting requests through a separately set up POP/IMAP email account? The strange thing is I DEFINITELY had this working for a long time, and now it's going back through Outlook (I tried WM6.5, didn't like it and switched back to a clean install of WM6.1).
Any thoughts are very much appreciated.
I just graduated from a Blackberry to the HTC Incredible. After a few days of use and way too much forum browsing, I still have a few issues that I cannot resolve. Please help if you know of any solutions!
1. PHONE: If I dial one of my local contacts and do not include the area code, the call log labels the call as UNKNOWN. This is somewhat frustrating as every phone that I've ever owned was sophisticated enough to known that I'm dialing a known contact even if the area code is not included.
2. CONTACT SYNC: I synced my Blackberry with Outlook. I had no problem getting all of my contacts into the Incredible, but now I want to sync them with Google Contacts and ditch Outlook. I cannot change the PC Sync label on each contact in my phone though, and I'm not even sure if it has anything to do with it.
3. CALENDAR RECURRENCE: I often need to enter meetings to repeat on multiple days of the week. For instance, I may have a review meeting every Tuesday and Thursday. Is there a calendar app that has the capability of recurrence in this manner? I know this is a popular problem, but I have been unsuccessful in finding a solution. It seems insane to have to enter these types of recurrences through Google Calendar to have them sync with the phone properly.
4. MAIL: If I setup my "native" or default google account in the HTC mail app, it syncs with IMAP to get all of the existing mail. HOWEVER, it will not show any new mail that comes in. I have unchecked the sync with the Gmail App ( I cannot remove the account from the Gmail App), but no matter what I do, I cannot get new mail in HTC Mail. Each time I try removing the account from HTC and setting it up again, the new mail shows up, but nothing new from then on.
5. POPUP NOTIFICATIONS: I love the notifications that I get in the status bar for new mail or text messages. Is there anything that I can use to have these notifications popup in a new window on my screen?
Please help! This is an awesome phone, but it just seems that some of the "basics" are missing.
Why didnt you post this in the HTC Incredible subforums? I doubt you will get an answer in here.
hello, many times i cannot synchronize the mob with hotmail account. when i tap send/receive, although mob tries to syncronize my mails, it cant... why is that?
does it work sometimes or never?
What message does it give when sync fails?
there may be many possible problems so it is important to start eliminating possible causes.
without more info its hard to say but some possible reasons could be:
incorrect setup info (username or password or imap/pop setting)
phone not automatically connecting to data service when trying to send/receive, so check you have internet before trying to receive
your carrier maybe blocking mail port, test over wifi?