A simple mail problem that I can not figure out. - Touch Pro, Fuze General

I have my new fuze and I powered it up with instructions to make it bloat free. I installed windows live ver 10.6.39.1300. I think I needed it but I am not sure. I have a hotmail account and when I try to set it up the phone says
"settings found for"
hotmail.com
to complete setup and download e-mail click next.
I click next and nothing happens??
Any suggestions. I really only want my phone to check mail every 30min or so. I thought that this would be the best way to do it.

Related

Help setting up yahoo on TC

Just got my TC tonight and I cant put it down. I LOVE this device. Ive never had a WM phone before but have played with them without any desire to own one. Well I really like how much can be optimized and configured, and thats not even considering all the tweaks found here.
Anyway, my current issue is that I cant get my yahoo email to work. Now, it could be that Im coming from a Blackberry Curve so my phone package is the blackberry BIS. Would this inhibit me getting my email? If so, do I have to call up ATT tomorrow and get set up on the smartphone program instead?
The POP/IMAP email access requires a normal dataplan... After that the device can configure itself for the mail access (after you enter you email adrdess in the new account creation). But if you want better useability, and more security than you should configure it manually whith IMAP access... if Yahoo! supports it...
gnick666 said:
The POP/IMAP email access requires a normal dataplan... After that the device can configure itself for the mail access (after you enter you email adrdess in the new account creation). But if you want better useability, and more security than you should configure it manually whith IMAP access... if Yahoo! supports it...
Click to expand...
Click to collapse
Ok, so I dont have to get a paid yahoo account just for it to work right?
Dunno.. I'm using gmail
Never used Yahoo in my life...
gnick666 said:
Dunno.. I'm using gmail
Never used Yahoo in my life...
Click to expand...
Click to collapse
No worries, Im over it. Device is for sale.
HyperM3 said:
No worries, Im over it. Device is for sale.
Click to expand...
Click to collapse
Giving up at the first difficulty?
gnick666 said:
Giving up at the first difficulty?
Click to expand...
Click to collapse
I like my BB Curve better. I guess I have way too many things against me as a Mac user also. Its a neat phone but not what I really want.
yahoo/gmail issues
I am having a weird problem. When connected over wifi, yahoo and google connect and download mail like you'd expect.
When connected to 3G or Gprs network google and yahoo fail to connect. The phone tries to make another connection, like it does not know there is already a data connection.
I know my data connection is good at 3G, because I surf the web all day...
Any ideas will be appreciated. Thanks.
Figured it out...
Had to uncheck the "use proxy" setting on the connection profile under "proxy"

[Q] Windows Live account problem

My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
This is a first
chocoberry said:
My Focus acts weird when I add the first windows live account.
When I plug in my live account, then
"[email protected]" is added as a live account
(with a random password.)
So the access to market apps is completely blocked
and since the first live account is not deletable I have to hard reset each time.
Is there anyone having same problem? What would be solution?
Thanks in adv.
Click to expand...
Click to collapse
"[email protected]" is the sample email you see in the field where you are to enter your own email address that is associated with your main Windows Live account. The password field should be blank, though - no characters at all.
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
wspaw said:
Are you saying that you can setup your Live account fine, and then another account appears afterward that you haven't set up?
Click to expand...
Click to collapse
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Strange
chocoberry said:
Yes, I setup my Live account at settings, and random account appears.
Here are some screenshots.
http://yfrog.com/h0a12rjj
http://yfrog.com/h7v5gj
Like this, "[email protected]" is actually added as the primary Windows Live account. On Marketplace the account is also "[email protected]" and I can't change it.
(I know this address should be an example.... but here it is weird.)
By the way, I think I posted this on Focus forum, but I don't know why it ended being in WP7 forum. Although it doesn't matter.
Click to expand...
Click to collapse
Very strange, indeed. What did Tech Support say?
anything on this?
Having the same problem on a ATT HD7S.
Got my HD7S from ATT yesterday. Still can't get it to set up correctly. No tutorials for the HD7 (or HD7S) on the ATT web site like the box indicates either.
When ever I try to add a Windows Live account (a primary account using an existing Windows Live ID that is not associated with any other device and not modifying the stupid default ATT demo account) it fails. Yes, all spelling and password is correct. The account address then reads "something[at]example[dot]com" and "Attention required" and the account can not be modified or deleted (I assume this is because it is supposed to be the primary phone account?). ATT support is horrible and was absolutely no help.
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Searching XDA forums for "something[at]example[dot]com" and "Attention required" was also of no help. What should I be searching for?
Really ATT/Microsoft? Right out of the box this thing is a pain.
Any help?
Stupid thing also keeps showing a Meet Windows Phone kind of screen saver whenever the phone goes idle. I am hoping this goes away once the primary Windoes Live account is set up.
Click to expand...
Click to collapse
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
Solved!?
MPerz said:
It sounds like they sold you a phone intended to be a display model for the store. I'd guess that the Live account setup is actually disabled because of this.
Click to expand...
Click to collapse
Yeah, same conclusion I came to after some surfing... (damnit can't post links yet because of my noob status)
(http - answers.microsoft.com/en-us/winphone/forum/wp7-sync/windows-live-account-sync-issues/6a6315a9-0455-4fbe-badf-1c8cc38b69a0)
Here is some more info on what the phone was doing in case someone else encounters this:
Somehow the phone was in "dog food" mode which is some kind of internal MS testing or demo mode. I never saw any kind of getting started wizard when turning on the phone, even after a hard reset (Power On while holding Vol Up/Down) which is what new users are supposed to see.
Instead, after the phone would boot, trying to do anything would result in a "Loading..." screen. After a few miniutes, the phone would automaticallyreboot and have all the ATT software loaded along with a dummy "Me" account ([email protected] or something like that) with fake contacts, messages and email like some kind of demo mode.
Trying to add a new Windows Live account would result in "[email protected]" with "Attention required" below the entry in the account list. Clicking on the corrupted entry would not allow you to change the "[email protected]" address, but you could reenter the password. Entering a password resulted in a Captcha (sp?) verification and password reentry. This always failed though.
Took it back got a new one and I would not let the service people touch it this time (they set it up for me last time). This time, I cracked the seal on the box myself, got the [getting started] wizard option right after boot and everything worked fine right out of the box like it is suppoed to happen.
So... either the phone was fubared, the saleperson messed up the setup (how in the world?) or they gave me a demo model? Like MPerz said, my bet is on the last option. @&#! A whole day wasted.
I hope this helps the next poor bastard this happens to.
FYI, the online ATT tutorial for the HD7S is actually at (http - att.deviceanywhere.com/htchd7s/tutorials). It wasn't accessable through the normal support menus this morning, only via that direct link.
Funny part is... I went to a store instead of ordering it online so I could avoid any problems... Oh the pain!
I would recommend finding a way to submit a complaint to Microsoft regarding this. AT&T's treatment of this platform has been shameful; from being relegated to a back corner ghetto in each store to the snail's pace update roll-outs and now it would seem that their sales reps can't even set the devices up properly. It's especially frustrating in light of CEO De La Vega's comments that if Microsoft wants to sell more units, "I think they just need to make it better." (I can't post links yet, so search for the quote to see it in context.)

[Q] Changing Primary Email Account

I am trying to change the primary email address associated with my phone and don't want to reset my device. I have looked elsewhere and the only solution that would work is to clear the data from the "Google Apps" program. However, that program does not exist on my phone. Does ANYONE know have a workaround to get this to work? I cannot believe that this is a hard-fixed setting!
Thanks
this may help you ....
http://forum.xda-developers.com/showthread.php?t=1146967
Cant find the same solution for 9100 yet tho
Have you tried going into gmail >
menu > accounts > add an account. Then just add the account you want to use on your phone.
Then backout to home screen hit menu > settings > account and sync > remove account.
Then just remove or unsync the account you no longer want to use and snyc the new one with google?
You can have multiple accounts.
I hope this helps.
Thanks for the response guys.
@killercownz
I saw this solution somewhere else but first wanted confirmation that it worked and second I don't have root access on the phone. I only have a mac in the house and cannot root from it. I did try for an entire day and could not get it to work. If there was another way to gain root access to that directory to change the name then I would happily try. I am really trying to keep the phone stock at this point.
@Jerry D
Thanks for the response. Unfortunately when I do that it doesn't do what I want it to. I have 3 gmail and 1 exchange account on the phone. I know how to sync all three email accounts while only syncing contacts from one account and then sync calendar from another. What I want to do is to replace the default account that syncs up to gtalk and the marketplace. It seems that the only surefire way to do that would be to do a factory reset. I've cleared the cache on all of the programs, removed accounts, readded them, etc. It seems that the setting is permanent somewhere in the phone. I've even found a program that would allow me to access the original setup program but it crashes (doesn't force close, just exits) every time I try and use it.
I heard that a program called Erazzer can reset the master account. There is free version in the Market. Never tried it myself though.
THANK YOU
AntonX said:
I heard that a program called Erazzer can reset the master account. There is free version in the Market. Never tried it myself though.
Click to expand...
Click to collapse
This is the perfect solution, thank you! I still have to find a computer to root my phone with but hell, I'm willing to take that chance in comparison to resetting the phone. I can't believe that through all of my searches that this has not been mentioned ANYWHERE!
Thank you!!!!!!!!
Good thread. I learned something today. Thanks guys
@Karmakills
When I first got my phone I didn't have a computer and wasn't knowledgeable/comfortable enough to feel safe about rooting from a friends or families computer. I knew I needed to root though.
What I did was print the step by step instructions off of xda and then went to a nearby computer repair shop. I explained to the guy in there that I wanted to root and gave him the detailed instructions.
He easily rooted my phone using SuperOneClick and charged me $20. Maybe that is something you could do...
I'm a little more knowledgeable now and got a laptop so I do it myself on occasion.
Good Luck with your rooting and modding!

Hotmail/Live settings with custom domain name

I can't find anywhere how to set a Hotmail/Live account that has a custom domain name. On Windows Mobile, the Windows Live app set up seamlessly. If I had a @hotmail.com domain, it would be easy. But my 'Live' email doesn't use the hotmail.com domain.
I need some better search wurds...
Pop settings
Based off what you are stating, you might be able to try the Live Pop settings as discussed here: http://www.ehow.com/how_6728632_configure-email-outlook-mobile-phone.html
Don't know if this will work but it is worth a try.
Try m.live.com
Sent from my Inspire 4G using XDA App
aybarrap1 said:
Based off what you are stating, you might be able to try the Live Pop settings as discussed here: http://www.ehow.com/how_6728632_configure-email-outlook-mobile-phone.html
Don't know if this will work but it is worth a try.
Click to expand...
Click to collapse
Sweet! that did the trick, at least for the email part. Everything I was reading had me trying settings for and Exchange email. Just about every page I found had me tweaking hotmail.com settings, and one combination I tried sync'd my calender and contacts, but only downloaded one email.
OK, went back to the Exchange settings over the pop3. It was working correctly before, I just didn't realize it doesn't back sync earlier emails.
My company email is [email protected][I]xyzcompany[/I].com and I used m.hotmail.com as the server and it seems to be syncing correctly.
OK, this thing won't keep any email that is more than two days old. No matter what number of days I select. It syncs contacts and calender just fine tho.
*scratches head*
SI don't know that it would help but they just released an official hot mail app in the market. I know it isn't the greatest solution but it may solve your problem.
Sent through the power of Cthulhu!
hungmung said:
SI don't know that it would help but they just released an official hot mail app in the market. I know it isn't the greatest solution but it may solve your problem.
Sent through the power of Cthulhu!
Click to expand...
Click to collapse
Hey thanks buddy. I searched the market for an 'official' MS app. I was looking for "Windows Live" as my search words, and all I found were 3rd party apps.
It seems to work pretty good. And handles multiple hotmail/Live email accounts.
Now if I can just keep all my contacts straighten out. This phone like to sync toooo dam much info, and I've been deleting duplicates and redundant info for days now! Ah.. gotta love the learning curve that comes with a new (to me) OS.

[Q] Qauntum useless after Mango update would flashing back work

I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy
The Sand said:
I have an LG Quantum and after the Mango update I don't receive email for my Hotmail accounts and I can no loner delete email from the Exchange server for my Exchange account. I have deleted and re-added all email accounts multiple times and have reset the phone twice - still the exact same problems.
I found the following thread here...
http://forum.xda-developers.com/showthread.php?t=935605
Would using those instructions to flash back work because the phone is useless to me now.
Thanks,
Sandy
Click to expand...
Click to collapse
that is bizarre. Sounds like a certificate issue. You tried a complete cold boot (hard reset in Settings, About, reset your phone)? and it's still not working? Can't imagine what an original rom would do better than that. If you look further down the thread you found with the roms, there seems to be a NoDo rom as well.
Did you try to restore back to NoDo? when you upgraded to Mango the install process should have created a NoDo restore. Open Zune client, connect phone via USB and check Settings/Phone/Update. there should be a restore option at the bottom (Must be the same PC and same user account you used to upgrade to Mango).
There is some good info in this thread here about the same issues others had. At least somebody found a solution for Exchange server sync that may work for you.
Somebody here had the same problem with hotmail accounts. Even after hard resetting etc. He and somebody else were able to fix this by adding a twitter account (just a dummy one). Once twitter was added it fixed all hotmail problems. Note that they had this problem on 7712, however it sounds very similar to your problem. It also shows that a hard reset of rom flash will likely not help at all because it is some kind of certificate error or similar.
I would think that reflashing the phone would not be any different than hard resetting your phone. I strongly believe that the problem is someplace else as seen in the other posts above.
Good luck and hopefully it is something simple.
cheers
Thanks so much for your reply!
I just spent over an hour on the phone with AT&T who referred me to LG who told me to contact Microsoft. And we all know you can't contact Microsoft. Thus I got nowhere which is what I thought would happen but wanted to try anyway.
if you think flashing won't right this then I won't do it. What is interesting with my problem is there are no error messages - you just won't receive some email for Hotmail unless you manually hit the sync key (even though I have set it to deliver "as items arrive") - but other times you will. I spent a great deal of time today with my Exchange provider who is telling me others who have upgraded to Mango are having no problems. Thus no help from them either. I spent $500 for this phone right when it came out... and if it can't successfully and reliably handle email, and it's less than a year old - well I have no words for that.
I have seen the link about the tasks affecting Exchange and tried that but it didn't work - although their problem had an error message mine is not giving me. Adding a Twitter account is something I had not seen - who knows??? I am very frustrated at this point and would try anything..
Thanks so much for taking the time to reply!!
Sandy
The Sand said:
Thanks so much for your reply!
Sandy
Click to expand...
Click to collapse
I am sure you probably checked this already. if you go into settings and swipe over to applications and go to people at the bottom is accounts. when you tap on windows live or other accounts you should see sync settings, e.g. content to sync (email). At top of the same page you see how often it pulls data.
for my hotmail account the server listed is m.hotmail.com
make sure those settings make sense.
ATT or LG will not be able to help you with this and I wouldn't hold it against them. I believe this is related to a sync/server hiccup. With a hard reset you create a the windowslive account fresh, so I do not believe it's anything on the device. I would try to change the password on my hotmail or windowslive account, so that the server has to re-establish/refresh user credentials.
edit: make sure you report about your outcome. hopefully a good one.
I didn't think AT&T or LG would be able to help - to get me to call them means I am reaching the end of what I can think up to throw at this. They do what the can, this just beyond what they would know.
All my Hotmails are m.hotmail.com for the EAS. My settings all make sense - but your idea of trying to reset the password is a good one. I will give that a shot.
My main man at Exchange is back tomorrow (he was out today) if anybody can help me he can. He in in charge of the mobile division - he is really nice and doesn't give up easily. Hopefully working with him tomorrow can deliver some kind of answer to this.
Once again, thanks for your patience and time
Sandy
Ready for what the Exchange problem turned out to be??? When deleting I use the check boxes on WP7. When you hit just to the left of an email, check boxes appear, and I selected what I want deleted and hit the trash can at the bottom. Then I would hit sync. That doesn't work for my Exchange account anymore, thus my email was still sitting on the server. You have to push down on the email message and delete using the pop up menu. Then it deletes the email off the server... I have still been able to use the check boxes for my Hotmail account from WP7 to delete from server.
I am still dealing with how to get my Hotmail email off the server using Outlook as the "Remove from server when deleted from 'deleted items'" no longer works. Which forces POP3 users into the Hotmail Connector. I am going to work with that today to see if I can use it but configure it to not sync my calendar/contacts and certain email folders that I do not want on Hotmail's server. If you use Yahoo I guess you are just out of luck now...
So some of this is solved...
Sandy
The Sand said:
Ready for what the Exchange problem turned out to be???
So some of this is solved...
Sandy
Click to expand...
Click to collapse
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?
derausgewanderte said:
I knew there were checkmarks, never used them. I always highlight an email or thread and delete. But I also never paid attention whether they are deleted from the server. My Outlook at home fetches the same emails and it deletes emails after two weeks anyway.
Have you tried to create a dummy hotmail account to test the problems you have with your current?
Click to expand...
Click to collapse
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)
The Sand said:
How I delete (whether check mark or holding for the pop up menu) didn't work this afternoon. I worked with the Exchange guy today and we thought we had it... but it happened again late today. I also have my Outlook set to delete the email but once I try to delete it from WP7, unless I log into OWA the email doesn't get deleted - so when I look at my Blackberry, or some other device, I see all these emails that should have been deleted if not by WP7, then by Outlook (If WP7 fails to delete I use Outlook). Right now I am restoring my system back to a month ago (I use Acronis so I have multiple image backups) to see if anything got corrupted in Outlook - just to rule it out.
So bummed because I thought I was in the clear.. (but to tell you the truth, I thought "how" I deleted seemed a little sketchy.)
Click to expand...
Click to collapse
before you do your system restore, please make a backup of your NoDo restore point that was created when you upgraded to Mango.
The restore point is located here:
C:\Users\UserAccountName\AppData\Local\Microsoft\Windows Phone Update\g52e4324 - 19e00804 - 6918db00 - e64473cf
where the last gibberish is your phones device ID (and therefore different than the above).
That folder should have the date of your Mango upgrade. You can use this to roll back to before you upgraded to Mango using the Zune client. Just in case you find out it DOES have to do with the Mango upgrade and the problem is on the device.
Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....
The Sand said:
Thanks so much for passing that along. I went ahead and backed up the file you suggested. I have done a hard reset on my LG (2 actually) - if I take my computer back a month will the Zune client know the phone due to the hard reset? And if it doessn't, can I simply put that file back in place and "point" Zune to it to get a successful restore?
Once again thanks for all the help....
Click to expand...
Click to collapse
yes, after your restore, connect the phone to USB and let Zune recognize it. Zune should create a folder of the same file structure in the Phone Update directory if one isn't there already (probably your restore folder will have a pre NoDo restore point). Disconnect phone, close Zune and replace the one you just backed up with the one that is in there (best to delete old one and copy new one in to avoid mixup of files). When you open Zune and connect the phone and check settings/phone/update you should see a restore point with the date of your Mango upgrade. The directory structure should look identical to what it looks right now (in other words, you need to copy the entire device ID folder into the Windows Phone Update folder). Sorry for being wordy....
Great! Fantastic news! I will go ahead and restore the computer back to a month ago now... this will rule out Outlook causing any problem - narrowing down where the problem is.
I know I keep saying this, but thanks again for the help!
p.s. you are anything but "wordy" - have you looked at my stuff??? now that's wordy.
I restored the computer back and things are better. As far as WP7 I can still tell that deleting by bringing up the pop up window on WP7 as opposed to the check marks is indeed a factor. The check marks don't work for conversations. Maybe the pop up windows takes the conversation an a "whole" and deletes it. It seems WP7 and Outlook 2010 and working together better - not flawlessly yet, but better.
Sometimes the Exchange server lags at night when you delete from Outlook so I will wait until morning for further testing. But I am feeling a litter better tonight about what I am seeing after the restore.
I can't thank you enough for your invaluable help! I have a Nokia N900 and have flashed it before - and tried to flash it backwards due to an upgrade issue, which wasn't so easy - so I know if can be difficult. I really appreciate your input that flashing wasn't really advisable for my situation. You spared me unnecessary work as well as giving instructions on saving my restore point for Zune. So I certainly owe you one!
I will post back what happens as well as what I am going to do about Hotmail not deleting from the server using Outlook anymore (even after the restore that option isn't working, so it's coming from Microsoft.)
See I told you I could be wordy
Sandy
p.s. I do have my restore point in Zune for Mango btw - I followed your instructions - killer!!
The Sand said:
I restored the computer back and things are better. See I told you I could be wordy
Sandy
Click to expand...
Click to collapse
cool, and no problem. I am just giving back the help I got from others in this forum. And learn something new as a side effect. And as always, we will be well prepared for this problem, but the next one is going to be something entirely different anyway.
tschuess
My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy
The Sand said:
My email was a trainwreck today. WP7 will delete Exchange from the server but Outlook now won't. Exchange on WP7 isn't working in "real time" I have to hit the sync button to get it to refresh and tell me what email is on the server (I have "as items arrive" as my setting.)
On WP7 All 3 Hotmail accounts are unable to delete any email off the Hotmail server even though I have m.hotmail.com selected, which is like Exchange and should give me a direct reflection of Hotmail's server. All my email is sitting in Hotmail's inbox.
I am calling AT&T tomorrow to get another one as I am still under warranty. It will be refurbished which I don't like but I feel I have no other choice. I have gone in circles for over a week trying to solve this and can't.
I will post back how my next phone goes... if I have any of the same problems (hopefully I won't.)
Sandy
Click to expand...
Click to collapse
darn, before you return it have you considered to restore back to pre Mango? connect phone, open Zune and go to settings/phone/update. you should see a restore button that should take your phone back to the state before you upgraded to Mango.
I just tried the email deleting myself to make sure (more for myself) that this is not a feature. It works fine. When I delete an email from the phone and the phone syncs (set to every 30min), the email gets deleted from the server right then or when I manually sync.
I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy
The Sand said:
I decided to do just that... I think I will stick on "Life before Mango hell" for a little while. Watch everything delete from server just like it should for awhile. I didn't know how good I had it. Plus, when I talked to AT&T they said normally you won't get a refurbished phone for this type of problem. But I also said if you would like me to continue to pay you a large monthly smartphone family plan like I do ( I am not under contract, I buy my phones myself) then you better make sure I have something to play with.
But pre Mango I am running as stellar as before... Thanks for making sure I had that backup!
I will try to upgrade again, maybe next week - and see if it handles it better...
Sandy
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glad the restore worked fine. so you were correct all along and it is indeed the device, wow.
Maybe there is a setting in NoDo that causes the partially failed upgrade. So here is one more suggestion. If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck
derausgewanderte said:
If the next Mango upgrade gives you the same problem then restore to NoDo (move the current backup you have to a safe place) and hard reset the phone in NoDo, and only then upgrade to Mango.
Good luck
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Click to collapse
Yes, I totally agree... A wiped device then upgrade to Mango.
I will let you know...
Once again, Thanks!
Sandy
I did the roll back to NoDo - Hard reset - update to Mango. The update took twice as long even though there was nothing on the phone (weird.) My Hotmail accounts (which are EAS) are now syncing, but I am still having trouble with deleting from Server using Exchange even when I hold down to get the pop up box for delete (which does work better than the checkmarks.) I have to over ride with my Blackberry to get things off the server. I am seeing things on forums now regarding EAS not syncing for people, mostly contacts and calendar, but it's there. Thus we all have to wait for MS to issue an update that fixes this.
So we wait...
Sandy

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