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Screen is not responding

My screen stopped working suddenly.
It will not respond to anything, no matter how hard I press on it.
What could have gone wrong?
Do I need to flash it back to ATT firmware before I send it back for HTC manufacture warranty?
Thanks for the help !

What rom are you using? Did you try with another ROM? I'm asking because maybe it's not hardware problem.

pilgrim011 said:
What rom are you using? Did you try with another ROM? I'm asking because maybe it's not hardware problem.
Click to expand...
Click to collapse
Hi, I am using RRE Win 6.1 rom, and I have been using it for at least 3 months.
I was just wondering, is it possible that I turn off the touch screen capability accidentally? It was just working fine a few hours ago, and before I tried to make a call, it was just in my pocket.

Well, everything is possible. I would suggest that you flash some other ROM, preferably stock, and if the problem isn"t solved (and this looks like a hardware issue ), revert the phone to stock SPL and bring it to the repair center.

pilgrim011 said:
Well, everything is possible. I would suggest that you flash some other ROM, preferably stock, and if the problem isn"t solved (and this looks like a hardware issue ), revert the phone to stock SPL and bring it to the repair center.
Click to expand...
Click to collapse
I removed the screen protector and saw a dark spot underneath the screen when the screen is off.
But whenever the screen lights up, it looks normal.
So it seems like the screen got damaged, , but I have never dropped the phone, and it's usually inside my pocket.
I flashed the stock ROM, but when it asks me to tap the screen to set up the device, I can't, coz i can't tap it.
Also, how do I revert it back to stock SPL?
Thanks

ah_hin said:
I flashed the stock ROM, but when it asks me to tap the screen to set up the device, I can't, coz i can't tap it.
Click to expand...
Click to collapse
Place a file called "welcome.not" (no quotes) in the root of the SD card - this should bypass the windows welcome screen. (simply make a blank txt file and rename it to welcome.not [make sure it isnt welcome.not.txt])
ah_hin said:
Also, how do I revert it back to stock SPL?
Thanks
Click to expand...
Click to collapse
Read the Hard SPL thread

Beeble said:
Place a file called "welcome.not" (no quotes) in the root of the SD card - this should bypass the windows welcome screen. (simply make a blank txt file and rename it to welcome.not [make sure it isnt welcome.not.txt])
Read the Hard SPL thread
Click to expand...
Click to collapse
I tried running the SPL, but there is a on screen prompt for the botloader.exe, and ask me to let it run or not.
I can't select yes, because the screen doesn't work.
Is there a way to work around this? I tried the enter button, and the circle button, none works.
Thanks

MyMobiler: http://www.mymobiler.com/

pilgrim011 said:
MyMobiler: http://www.mymobiler.com/
Click to expand...
Click to collapse
thanks for the suggestion, but the same goes for mymobiler, when it tries to sync with the phone, it prompts whether the program is allowed to access the phone, so any other things that i can try?

Yes!!
But its a little long winded (and i'm a little drunk - so it could be an interesting journey!!)
this assumes you have a UC capable rom (there are other ways to acheive exactly the same thing - i just dont know enough about them).
1)
Create a UC setup to either
i} install mymobler
and / or
ii} install AEButton plus (and then copy a specific config file over)
2)
Hard reset (having already placed welcome.not on the SD card)
3)
With luck (and for that i mean i think) you will have either pc access to your touch screen (my moblier) or [ii]a keyboard button assigned to left softkey to accept the install (or possibly both if you want!)
(if you like the AEB solution please PM me and i'll make the config file for you)
Once you have that you should be able to install most software & so reset the SPL.
I have no idea if the stock ROM is UC capable - if not:
I dont know if it is possible to restore the SPL to stock and then flash an offical AT&T rom - before you try that route make sure you have read everything, asked the experts if required, and have everything you need - i'm not taking any responsibility for it!!)
(please forgive obvisous errors & typos - while i was out at the pub having a relaxing beer some [email protected] moved all the keys about on my keyboard!)

Wow, same problem happened to me, screens stopped working. You gotta press it with 2 thumbs on the same spot to make it work.

ah_hin said:
My screen stopped working suddenly.
It will not respond to anything, no matter how hard I press on it.
What could have gone wrong?
Do I need to flash it back to ATT firmware before I send it back for HTC manufacture warranty?
Thanks for the help !
Click to expand...
Click to collapse
I just had this very problem with My AT&T Fuze. I have had it for 10 months, and fortunately it was still under warranty. Apparently, there are MANY problems with the touch screen on this model. My previous model was the 8125. There was a frame around the screen, and it offered protection that is not available on the Raphael. To answer your question, I never unlocked or flashed this phone, so I was good as far as the return, but I would HIGHLY recommend that you reflash an authorized (ie OEM) rom to your phone before the exchange.
Good luck!
MrRuss

If you cant fix ur screen,
than HTC's warranty should be able to cover you.
Hopefully.

I went to a Att device support center, and luckily, they exchanged the phone for me.
Thanks for all the help and input !

Screen stuck on red green blue and white

First of all please be gentle! I am a complete novice and this is my first post. I have a Touch Pro on a Vodafone contract. I downloaded the recent ROM software upgrade from the Vodafone web site and began the transfer to my phone having followed all the advice. However, the download got stuck at 12% and no matter how many times I start over again it will not go past that point. Worst still the phone is now locked on a red/green/blue/white screen with the message "Upgrade ROM code error Please try again". the error message on the Vodafone software download is No 302. I have tried Vodafone technical help but as I was due for a new phone anyway they have sent me a Touch Pro 2 but don't seem to want to help me resolving the problem with my "old" phone. It is only 5 months old (replacement insurance phone) and in good condition but useless if it can't be made to work.
Can anyone help with simple instructions on how to download a ROM that will work. If not does anyone want to make me an offer for the phone? Currently locked on Vodafone but I am sure you guys out there have the skill to resolve that one.
Many thanks,
Hollybeau

So, they aren't asking you to send it back, I take it? If that's the case, then the first thing I would try would be to flash with the stock rom, if you can find it (not the upgrade that quit on you). If that doesn't work, then just try to flash hard spl. If hard spl goes through ok, you're golden and can flash any raphael rom you want. If it doesn't, the phone is probably toast. You got a new one, so just use the old one as artwork.

Thanks Farmer Ted,
Unfortunately I do not know the orginal stock ROM. It is not on the Vodafone web site and the HTC site keeps telling me that all the likely candidates are "not suitable" ( I assume this is beacuse it is some sort of Vodafone variant). I am afraid that "flash hardspl" means nothing to me - I told you I was a novice! Can you direct me to what and where please.
What bugs me is that here is a phone worth £200? but for a problem caused by Vodafone's buggy software upgrade.
Hollybeau

Start Here.
Best way to find everything you want to know about flashing ROMs.

Lol.
Hard SPL is a bootloader that allows you to flash any rom you want (not just vodaphone). It also has over-write protection, so if you get into the situation you're currently in, the phone won't be bricked. If you can flash it (make sure you flash the gsm version in the raph rom forum), you are fine and dandy.
If you can't find the stock rom online, you may be able to flash the upgraded rom off of your sd card (I believe this will work with a stock rom and stock spl, but am not 100% sure). Re-name the .nbh image file to RAPHIMG.nbh. Format your sd card (1-2 gb works best) to FAT32, and put the image on the root of the card. Go into bootloader (well, you're already there, you may not need to) by holding volume down and soft resetting. Hold vol. down until the tri-color screen appears. At the prompt, press the power button, and let the flash run its course. Soft reset when it says that the update was a success. Let the phone boot up until it gets to the the alignment screen, the hard reset and boot it up.
If you don't have an .nbh file, and instead have a .exe file from vodaphone/htc, then you should be able to extract the contents with either winrar or 7-zip (google) to get at the .nbh image file. I've done this before, and it works fine.

Many thanks to all who have replied. I have fixed the problem. It turns out that it was the download to my PC that was at fault. I downloaded the Vodafone software to my lap top and ran it from there and it has recovered the phone. I now have a spare, and working, Touch Pro. I may try the HardSPL and other ROMS just to use the phone as a test bed. Alternatively, anyone out there want to make me an offer?
Hollybeau

Hollybeau said:
Alternatively, anyone out there want to make me an offer?
Click to expand...
Click to collapse
Ask in market place and you will probably get some takers

seriously urgent help needed with gsm htc touch pro!!!!!

hi everyone,
iv got a htc touch pro,to be precise it is my first ever smartphone and i have tried to flash and add a new rom to my handset.i read all forums and threads on various sites about how to perform a successful flash and rom.installation of the rom were successful,but my phone does not load up to main screen at all!does that mean my touch pro is bricked????however,i can go to the bootloader and try a hard reset,but that doesnt work either.i have found out that my handset was already unlocked using Olinex.
Please can anyone help me out???im really really stressed out.
many thanks.

Ok, best thing to try is to download the official factory rom.
Start the phone and get it to the boot-loader screen.
Plug it in to your PC and wait for the word USB to show up at the bottom of the phone's screen.
Next run the factory rom installation on the PC and go through the steps. It should hopefully flash fine back to the original OS.

thanks alot,that really helped!!!!you havent a clue how stressed out i was when that happened.anyways,i could do with some more help.since i bought this phone,my net has NOT been working.it was officially branded on vodafone but it was unlocked by previous owner.i have ordered official settings from Htc and o2 themselves and still no result.anyone have any solution(s) for this problem?????
like alot of people have said to me,without net on these smartphones,the TP is nothing!so if anyone has a solution,please DO tell me about it
Many thanks.

I would disagree that without internet smartphones are nothing.... but that's not the point. Do you know which ROM you're using?
Are you using a stock rom? if so, from which company.
Alot of people here have their signature to show what rom/radio/phone (type) they have. it makes it easier for those who want to help to provide answers or suggestions faster and you wont have to get nagged asking the same question everytime

Firstly - slow down!
Not quite sure if you have a problem now or not, and if you do, if its the same as you started with.
From what you have written:
You have read some stuff
You have flashed some stuff
it hasnt worked as you expected
you asked for help on here
you may have flashed some more stuff
you may or may not have a problem still.
No offence, but its pretty tricky to offer much in the way of useful assistance when we dont know what state the phone is in.
Dont panic - enter the bootloader. Note what it says (SPL)
Reset, note the rom & radio versions.
See what works & what doesnt.
Read the forum rules - especially about starting new posts and how to name them (seriously urgent help needed isnt very descriptive). Use the search function to see if your problem has been answered (lots of connectivity issues will have been). If you still are having problems, reply to this post, or make a new one if more appropriate, saying clearly what you have (including rom & radio as appropriate) and what you are stuck with.
Oh, welcome to the forums.

am i screwed?

if i flashed a gsm radio on a cdma? jus curious cuz i did that

Get your operators ship rom, then flash it via SD card. Reflash HardSPL and then flash a CDMA rom.

Oh dear. I could be wrong, but I seem to remember when someone has done that before, the phone was bricked (i.e. flashing the wrong radio, not just the wrong ROM). I do hope I'm wrong.

steviewevie said:
Oh dear. I could be wrong, but I seem to remember when someone has done that before, the phone was bricked (i.e. flashing the wrong radio, not just the wrong ROM). I do hope I'm wrong.
Click to expand...
Click to collapse
****, I read that too fast and didn't read radio. Yeah, bricked. /end

Hi didn't say he did it, the title "Am i screwed?" "if i flashed a gsm radio on a cdma? jus curious cuz i did that "
-----------------------------------------then he put
I think he needs to repost in ENGLISH please. I cannot undrstand if you flashed it or not, therfore meaning i cannot help
Badwolve1

Badwolve1 said:
Hi didn't say he did it, the title "Am i screwed?" "if i flashed a gsm radio on a cdma? jus curious cuz i did that "
-----------------------------------------then he put
I think he needs to repost in ENGLISH please. I cannot undrstand if you flashed it or not, therfore meaning i cannot help
Badwolve1
Click to expand...
Click to collapse
He said "cuz I did that", i.e. he *did* flash a GSM radio onto a CDMA device.

Suppose, but I would of expected a n00b to of posted something more like
"HELP!!!!
I flashed a sprint radio to my Tmo TP2 and now it wont turn on
PLZ PLZ PLZ HLP ME!"
he seemed rather calm

thanx for posting, well i thought i broke my phone a couple of days ago prior to this bcuz my phone turned off out of nowhere and wouldn't come back on even after being charged for an hr. then it turned on a couple hrs later when trying again. (dont ask me how bcuz Ive never had this problem before) and yes i did flash the wrong radio so im done for right? the reason why im being calm is cuz i thought i was gonna have to replace my phone in the first place. i was hopefully wishing on the inside for a miracle

nom303 said:
thanx for posting, well i thought i broke my phone a couple of days ago prior to this bcuz my phone turned off out of nowhere and wouldn't come back on even after being charged for an hr. then it turned on a couple hrs later when trying again. (dont ask me how bcuz Ive never had this problem before) and yes i did flash the wrong radio so im done for right? the reason why im being calm is cuz i thought i was gonna have to replace my phone in the first place. i was hopefully wishing on the inside for a miracle
Click to expand...
Click to collapse
Well, unless someone comes forward and says otherwise, I'm sorry to say yes, I think you're done. In the past one or two people have posted up a similar scenario and I don't recall them posting to say they fixed it.
It might cost you less than replacing your phone if you pay for your phone to be repaired.

Well possibly not. IF you can still get into bootloader (hold the volume down button when powering on or if device is already on hold down volume down and softreset) first LOOK AT THIS TASK 29 POST HERE BUT DONT DO ANYTHING YET!:
http://forum.xda-developers.com/showthread.php?t=649191
Make sure to download the file provided, extract it to wherever.
Now goto this post here:
http://forum.ppcgeeks.com/showthread.php?t=90342
and download the correct radio for your provider.
Replace the NBH file from the TASK 29 threads package you extracted with the one from your provider.
Run the task29 as instructed.
Once its done it wont boot into a rom you need to go back into bootloader like I told you how before (Volume down and reset) now find your providers stock rom from here:
http://forum.ppcgeeks.com/showthread.php?t=91940
and flash that rom to your phone. Hopefully this will resolve your issue, best of luck to ya mate.
To anyone ready to post disagreeing: Please dont post up saying about task29 and saying it wont work and stuff, I have fixed two worldphone this way because the owners did exactly what he did, in the way I described here.

thanx aestivalisakito im willing to try what your taking about. have a couple of questions tho. its not that im making it go into bootloader. when i hit power it goes str8 to it. could that be a problem for this fix?
my screen sticks at the multi colored screen with writting in the background saying" code error please try again".and i noticed that, one time while powering on b4 getting stuck. it, for a split sec. try to go to the grey screen to flash and says "loading No image found" then back to multi colored screen. does this help any?
also can i use task29 thru sd card?
thanx for your help

nom303 said:
thanx aestivalisakito im willing to try what your taking about. have a couple of questions tho. its not that im making it go into bootloader. when i hit power it goes str8 to it. could that be a problem for this fix?
my screen sticks at the multi colored screen with writting in the background saying" code error please try again".and i noticed that, one time while powering on b4 getting stuck. it, for a split sec. try to go to the grey screen to flash and says "loading No image found" then back to multi colored screen. does this help any?
also can i use task29 thru sd card?
thanx for your help
Click to expand...
Click to collapse
Ahh it appears you weren't that clear. If you get into the multi-coloured screen, you are at bootloader. Download a rom from http://wiki.xda-developers.com/index.php?pagename=HTC_Rhodium/Shipped_Roms to get your original shipping rom. Once you have done this, put the nbh on the sdcard named as rhodimg.nbh. Reboot back into bootloader mode. This should then get you able to flash the device with all the proper stuff.
Make sure to get the one for YOUR original provider.

thanx i got it fixed. someone helped me on another forum with the same solution and it worked thanx for ur reply

nom303 said:
thanx i got it fixed. someone helped me on another forum with the same solution and it worked thanx for ur reply
Click to expand...
Click to collapse
Awesome. Glad everyone helped you get your phone back. Just be more careful next time. Cheers!

so all you did was SD card flash an original ROM from your carrier? just asking for future reference.

[Q] HTC HD2 CYANIGENMOD7 ANDROID TO STOCK WinMO 6.5 - HELP!!

Hello, guys.
Well, I love android and all, but I have had problems. Overheating problems for the most part, followed by freezes. I love my HTC HD2 too much for letting the problems occure or continue experimenting, since I'm new to the flashing-scene and
stuff.
I'm really looking into getting it back to stock. Can anyone please help? Obviously, I will need the HSPL to be original and everyting.
I have made 2 different ext. partitions I think on the SD card.
Can anyone please help? Any detailed help is HIGHLY appreciated.
BTW: My phone is LEO 512 MB, EUROPE VERSION, not T-mobile! Thanks!!

BUMP!!
Anyone? I'm really in need for this. I would like appreciate some help on this one, guys!

hey there,
to flash your hd2 back to stock windows 6.5 you need the original rom from the htc website. go in the UK version of the website, go to the bottom and select region as United Kingdom. Then click the help button. then select the hd2. go into new and downloads. download the rom upgrade for HD2. make sure you download the normal one, i mean NOT the one for o2 or T-Mobile or stuff like that. once you download the file, power down your fone. then turn it on with the volume down buttone and power button firmly pressed. dont let go until you see a red, green, blue and white screen. this is the bootloader. connect your hd2 to your computer via the usb cable. the "serial" word will change to "usb". all you need to do now is run the rom upgrade you downloaded earlier. run the file. folow the on-screen instructions and VOILA. u r back to stock hd2 with windows 6.5 Let me know how it goes and give me a thanks if u found this useful.

Post this in the dedicated HD2 forum, and you are bound to get more help.
Sent from my HTC Desire S using xda premium

adil1508 said:
hey there,
to flash your hd2 back to stock windows 6.5 you need the original rom from the htc website. go in the UK version of the website, go to the bottom and select region as United Kingdom. Then click the help button. then select the hd2. go into new and downloads. download the rom upgrade for HD2. make sure you download the normal one, i mean NOT the one for o2 or T-Mobile or stuff like that. once you download the file, power down your fone. then turn it on with the volume down buttone and power button firmly pressed. dont let go until you see a red, green, blue and white screen. this is the bootloader. connect your hd2 to your computer via the usb cable. the "serial" word will change to "usb". all you need to do now is run the rom upgrade you downloaded earlier. run the file. folow the on-screen instructions and VOILA. u r back to stock hd2 with windows 6.5 Let me know how it goes and give me a thanks if u found this useful.
Click to expand...
Click to collapse
Hey there. That setup or instruction was my first try. I thought this would not be any problem, but no, it ****ed up the whole phone and software. It was unable to boot or anything after that.
Gladly I renamed ruu.signed to img.signed or something and put it to root on SDcard, and it worked. First time it ****ed up, all though second try it worked (thank god, lol). Now I sent it back for repair, and I think they changed motherboard. Will get it back within a week. But thanks for your help anyways!

OH! well it always runned just fine for me. Anyways atleast youll get your fone repaired.

adil1508 said:
OH! well it always runned just fine for me. Anyways atleast youll get your fone repaired.
Click to expand...
Click to collapse
Hey again!
Yeah, I think it runs just fine for someone, but sometimes it could get a bit messy.
At least I know I was unlucky when I tried. I sent the phone for repair, and they changed the motherboard!
It runs quite smoothly now. Stabile when it starts heating and everything.
Not sure if I will sell it and buy one X or just give it android and run with it for some months/year
Thanks for trying to help anyways.

Hey,
thanx again for the thought. if u have the bugdet definatly go for the one x. . but a word of advice, dont use custom roms on that fone until u absolutely get tired of the default rom. Just a thought to stay safe.. Hope u get it.