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SPV M500 crash on update

Hi,
I am very lost here... I have been wandering around this forum for a while - but haven't found the answer for my problem.
I was updating my m500 using win98 and the latest update provided by Orange.nl
While upgrading my pc gave me a message 'new usb device found' and started installing it as new hardware. I think that's the reason the connection dropped and the update could not be finished.
I am now left with a m500 that gives me a dark screen and says 'serial v1.00' and when plugged in 'usb v1.00'.
But it doesn't give me anything else. I can't connect to the computer anymore, it seems like there's nothing on. ?
If somebody know's how to solve this: I would be very happy!
Thanks in advance!

Well - I am not so lost after all.
I downloaded the ROM update from the link found in the wiki area here, and just gave it a try: hooked on with usb and ran the installer. Good it have been more easy?
I guess the other update isn't so wonderfull after all...
Thanks for thinking along anyways - and hope this solution helps some one else in the future!

Well - I am lost again!
Since my battery was (nearly) empty [I let it go out to make sure I did everything ;-) ] the starting install went wrong: it fell out and became buggy. I tried to do exactly the same (after hanging on charger for a while) but it doesn't work anymore!
Somebody 's got a clue?

You're battery won't charge without an
OS on your magician. So find someone nearby to charge your battery for you. Somehow the tools work best with XP & some of them don't work at all with WIN98. The usb interface of WIN98 is far from perfect :-(
When you live close to Nijmegen you can drop by & we can save your phone. Otherwise find a friend with XP & have him/her install act.sync & update with a shipped-rom once more, but be quick before your battery totally runs out & you need a spare one to do the update.
Good luck, M
Ps. pls read my update guide http://forum.xda-developers.com/viewtopic.php?t=46628

Hi oltp,
definitely not close to Nijmegen
I'll get a friend install active sync and do it over there, no big deal. But what about that battery thing? I read different stories about it.
Last thing I tried was letting it without battery for an hour to empty the complete backup battery. Plugging it in gave me a red light, where usually the green (or blue in case of BT) light burns.
It's in bootload now. But it doesn't get anything since when wanting to upgrade it give me empty stuff on the present image versions... I read one post about that, but no extra info on what that is... Do you know?
Thanks for your awesome work on this forum btw: you are really everywhere ;-)

When your battery is low you get a red led. General assumption is that the phone isn't charging the battery in bootloader mode.
The empty fields for current versions in the upgrade program are to be expected. Extract all the files from your shipped-rom & you'll find among others 'getdevicedata.exe'. That one's being send by act.sync to your device & executed on your device to produce a file with the current verdions. So your device must be running Windows to perform these functions. Now it simply can't determine your version & it's nothing to worry about.
Succes, M

ok, thanks. I'll find a friend with XP and get to there!
I'll post back what happened.

Well - I'm a happy camper again.
WinXP did it for me.
I think I got inspired doing all this stuff: let's pimp my MDA!
Thanks OLTP!

You're welcome & have fun with your new rom :!:
Off the record: Pimp your magician? Well I can prepare you some splash screens & today themes with which you really feel you're a pimp ;-)
[edit] it's no porn

TC camara problem

Hi,
I tried to search the forum, I googled around, but I seem to be the only one with this problem:
sometimes (I can't specify it anymore, there is not routine in this problem!) when I open my camera the screen stays black, as if the camara was covered with something (which it isn't, of course!)
I already hard resetted my Crouise, problem was fixed for like 2 weeks, but today, problem turned up again.
Soft reset does not help... any ideas except throwing it at some hard wall?
Edit: Phone is really slow when this problem come up and the only way to leave camera mode is to press the red phone button or do a soft reset

Sounds quite bad, may be a hardware fault...
One hard reset temporarily solved the problem, if you did the hard reset again would it again solve the problem (for a while?). Backup all your files and give it a try.
If not then it may be a hardware problem, in that case I would recommend you send it back to HTC or O2.
If it temporarily solves the problem then it is probably a software issue - I would recommend you try flashing a new ROM, or flash the original ROM.
Just a suggestion...

I did a hard reset again today, backing up my Files via Spite Backup, but after reseting, Camera still isn't working...
Recovering the backuped files didn't help either...
F**k, I really don't want to sent the phone in, because I only have this one, and I sure it's gonna take some weeks to get a replacement...
Is there any way of reinstalling the camera...*hoping for hope*

I have exactly the same problem and i haven't find annything to fix this.
Need some help please

I've got the same problem, I have only find (for my case) some situations...
If you turn on the pda, it works.
if you wait for a while, it works again.
if you wait for some hours, it stop working...
then, if you regular turn off and on the pda, is not secure that it works.
If you soft-reset, it works.
If you keep the pda connected via usb or ac cable, it works everytime (I'm testing it now and it's from this morning that the cam works perfectly).
So I think is a only software problem, exactly I think is apmd error.
Power saving shut down cam device, and when you click camera.exe, the os is not so quickly to return on the device...
I ask to the experts (not me, obviously) if it can be a possibility...
Also can I set, only for cam device, the power saving disabled? So I can test my consideration better?
Thanks

Touch Pro crashed - needed hard-reset to recover

Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?

Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.

Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole

BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.

I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser

Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT

I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.

i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset

Problem: Polaris set back itself to delivery-state!

Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
After I have begun to recharge it for a short time, I switched it on. The Polaris told me to calibrate the touchscreen. After it, It started with the assistant for first steps of WM. I canceled it and then I where on the Home Screen. The HTC Home and the Plugin for G-Alarm where lost. When I tried to start a program I have installed some time before, it hadn’t worked. All programs I had installed for my self, seemed to be lost. When I tried to start them, there comes the failure like comes when I’ll install them (the program is from an unknown developer…; I don’t know the text in English exactly, because it is in German on my Polaris) All the SMS where lost and the Plugins on the Program Tab of the HTC Home and the Phone numbers in the Cube where also lost.
All seemed that the Polaris is in delivery state, but the installed programs where still in the list of programs in settings of WM.
The last way for me was to install the ROM now onto the phone. After I’ve installed it new today, WM 6.1 again, all worked very well and I’ve installed some programs like finger menu etc. new. After one restart while an installation, the problem comes again. The whole Phone seemed to be in delivery state. The only change is now, that the phone-program of the Polaris in WM doesn’t work anymore. When I click onto the telephone receiver- picture in WM, nothing happened. Earlier the screen comes, where I have to input my pin-number.
Have anybody an idea, why the mistake happened and what I can do to repair it? Is it a soft- or hardware mistake? I have no Idea what I could do to repair it. The last way I could do is to send it to the dealer where I’ve bought it, because I’m still in guarantee-time, or has anybody an idea, how I can repair the software without send it back for repair?
Regards from Germany,
Robert

Robert,
Get that phone right back to the SUpplier, as its clearly hardware issue. You have tried to re-flash with original 6.1 which was succesful.
btw just curious, did you try using the phone standard without adding new apps for a few days just to see if it was stable or not?
Might be a good idea to do this, just so u can be sure its not a software clash.

Thanks for your fast answer, timmymarsh!!
I've only tried the phone a few minutes without any apps. Then I installed only 4 or 5 small apps, which I've used before I had the first problems on monday over a long time.
This day I watched onto the invoice of the phone. I bought it last year at the end of April. So I will send it as fast as possible to the supplier, that I won't loose my garantee.
After your post I'm pretty sure, that it should be a hardware issue.
If I had a longer rest of the garantee time, I would try it without apps some days, but in this case I'll play safe...

have just had exactly the same problem only have been using the udk syrius r7 rom for last few months, turned phone off while in work and on turning back on losing all contacts etc. have tried reflashing with r8 beta & had same problem have now flashed 3lit3-VI rom and seems 2 b ok now.

MacGaiser said:
Yesterday, my Polaris with original HTC WM 6.1 set back itself to the delivery state. When I where at work, I wondered, because the battery was suddenly empty. I have charged it on Sunday.
Click to expand...
Click to collapse
the indications given looks like due to the battery was drained, so you will lose all applications been installed as well as data and information on the ram (sdcard will survive). in worst cases, your device will stay on bootloader mode, will not loading the rom, though hard reset when battery full can resolve the situation.
Unless you can find hardware related reason to draining your battery higher than normal, no i dont think it is hardware related.

please help omapclock on htc dash device freezes on start up

ok so i have searched high and low, googled and poured through many various forums and i can't find an answer anywhere so i figured if i was going to ask anyone for help it would be where the issue started.
so my problem? i installed the wm6.1 update by kavana when i got my phone about a month ago and after about 6 hours of tweaking i finnally got it on my phone freaking awsome i thought! i had been using the omapclock prog to underclock my phone to improve battery life much like i had used a similar program on my moto a1200, but i ran into an issue with the playback on a video in core player so i decided to bump up the clock speed to resolve this issue thinking that if it came with the rom then my device would be compatible with the clock speeds allowed by the program, so i set it to 288 and the phone froze, i reboot the phone... same thing. i cant access anything not even the start menu and when i try my s620 crashes, i call t-mobile and ask them for the hard reset i guess i should have figured that it wouldn't work i found another person said to hold the 1 key and then hit 2 that doesn't work either, another says to reflash the phone... i don't see how this is possible if the phone can't load active sync, WTF ? does anyone know how to hard reset or clear the settings?

seriously i can't be the first person to have had this problem, does anyone atleast know how i contact kavana to ask what the hard reset buttons are?

i don't know what kind of device you have but you should be abel to reflash a ROM using the sd card method i know for a fact because i do my own ROMs & that is one thing that save my a*s. be more specific on your device so we could help you out more.. ps: also a hard reset should of done it if you are overclocking because it resets your setting back to the stock on the ROM you have

You have 2 x options bootup phone press nothing plug in usb on computer go Windows\Startup find omap delete it... The second is hard reset to be found in excalibur forum sticky... b.t.w if the first part doesn't make sense a quick search of omap in excalibur forum will give precise instructions...
Good luck.

and btw overclocking is often a risky business and if you puch the clock speed to far, you will fry ur board!!!! USE WITH CAUTION!

to the 1st reply, i did state the device i have it's the s620,
to the second reply, thats the kind of advice that is useful, i'll try it and get back to ya, thanks alot