Hi,
tonight mt raphael has started to act like it was glued, it was sooo slow....
I've tried a soft-reset but nothing, the slowness was still there, so I disabled TF3D, but it's even slower.
So, I've managed to run the task manager, and in the processes I found filesys.exe that was sucking up 90% of my cpu.
I searched in the forum, but only WM5 solutions surfaced, I've tried removing the MicroSD, but after a soft-reset it's still sluggish
Someone can help me?
[Solved] filesys.exe
I've solved my problem: some hours ago I flashed a new opera build, it was working well and nothing seemed wrong, until now
I've removed the new build and restored the old one, now my raphael it's flying again
Related
Hi guys
i have been using treo 750v for about 3 weeks, I updated it with the wm6 rom provided by vodafone on the first day I got the device, it works at first quite smooth, in the first week I haven't had any crashes. Then as I installed more programs, it beginns to sporadically crash (or freezing), so I did a hard reset.
Then I installed less softwares (15-20) than I did before, at first it seems ok, but a few days later it beginn to crash again, mostly when on cradle, when I leaved it on cradle for a while and check again, the system has already been freezed, cant do a thing with it but reset. sometimes it crashes after I removed it from the cradle. yesterday I tried to open a lot of programs to fill the ram, as I want to see how many programms it can run before it gets slow, and it freezed when it had about 13Mb ram left after I opened a application. Another occasion as i remember is when I took it out of the pocket and was about to unlock it, it does not react, reset again...
Well I konw it is problably the 3rd party softwares that cause the system unsteady, but I bought this smartphone for the purpose of installing softwares on it and If I only use those preinstalled software, than what's the point of buying a smart phone. I have previously also used a HTC Wizard for about 2 month, I also had a lot of softwares on it but as I remember it does not crash as offen as this treo 750.
I just want to ask the other treo 750 users out there, are u experiencing the same problem? or is it possible my device or this wm6 version I installed is not steady? what I can do?
Well I know there is one thing I can do, exchange it to a treo 680, but I really like the 750.....
That such since I want to comment that I spend(pass) the same thing to my myself, does one love that this haci in ocaciones this one well and in others the screen freezes.
And villain qes that not if it(he,she) was for that me key or other one is that he(she) installs the skin swiht of spbmobileshell very well certainly but since then freezes also I did to him(her) hard reset and equal this one and not that to do...
Regards.
I have the same problem, today im gone to send back the phone to the store, i made 2 hard resets, but the problem persist, i have problem with the phone calls too, i just recive a missed call notification or rings 1 time, i hate this phone really!!!
Hi @all,
in the last weeks with my HTC touch dual, i discovered a worse loss of performance during 1-2 days - resulting in the need of a softreset. Unlike some of you i won't accept a daily softreset as a "must" for a WM device.
Looking into the processes with SKTools, i notice a constantly raising CPU load of the process "shell32.exe", which may need 40% CPU load or more just in idle state, making the phone really laggy. I've read about this somewhere in the web and some forums, but i did not feel everybody is suffering from this issue.
So what about it? As a SMS flat user i'll write many SMS per day with my wife - and this seems to be the crux of the matter. Playing an hour with my phone, opening and closing apps, entering dates and contacts - and shell32.exe is still at 0% in idle mode. Writing and receiving 40-50 SMS and i'm at 20% or more.
I just want to set up an discussion about that ... maybe some of you will have the same problem. And maybe some of the clever guys here will have an idea how to fix this ... the problem still exists in WM6.0 and unfortunately still in 6.1
Any discussion / ideas appreciated ...
İ have the exact same problem and was googling about it finding your comment... when i first boot my device cpu usage is %0 when idle and after sending/receiving around 50-60 sms , it increases up to %25 when idle by shell32.exe . I wonder what's it got to do with cpu ...
"Nice" to read someone else with this problem. It seems, that most people make a restart every day or does not write much SMS.
In holiday, my HTC ran 2 weeks without restart and problems ... but abroad you have to pay for SMS and there were only 5-10 of them. But with a flat ...
It seems that Microsoft still did not noticed these problems ...
I actually do restart everyday my htc prophet as it does reduce battery life having cpu at 20-30%
I guess we can solve this problem by comparing software we use and find what could be the problem. Because ,as there is not a lot people suffering from this, it might be a software issue.
well i heard that shell32.exe was also for today plug-ins , i have only bat.status as today plugin. May be i should disable it and try again... Actually i am abit lazy
You can spend this time to other things ... ... i made all these tries. A "naked" Touch Dual with no plugins makes the same - it's an issue of the operating system and/or the SMS app, which is a part of it.
well then these pdas are just not for sms-lovers Or shall we beg for a fix from microsoft ...
I'm experiencing the same problem. And i'm not a heavy user of SMS.
I think it happens even when not a single SMS have benn sent or received.
It seems to happen since I have flashed a 6.1 ROM.
I remark this because my battery is discharging more than usual.
I have the same problem on my new Palm Treo Pro, even without sms sending. Cpu usage is not that high though, but sometimes the battery is almost empty at the end of the day without doing anything special.
Monitoring power consumptions with BatteryStatus (now HomeScreen++) has a best case of 45mA (still almost double of my P3600) and more often than wanted around 150mA-250mA, with moderate backlight and idle state.
If I remember correctly, the P3600 had a similar issue and that was linked to the radio, it was solved by a newer radio rom. But that my be coincidence or just a total different thing too.
I'm having the same problem with my treo 800w. If i reset my phone to begin the day, about halfway through the day wihtout using the phone at all I will notice the battery dropping rediculously fast. Looking at the processes reveals that shell32.exe is using 20% cpu constantly. After a reset, shell32.exe hovers at 0-2%
I am positive this is what is causing my battery to die so fast.
Hi
I've got a similar problem with my FSC Pocket Loox N560.
I got a RAM extension which additionally needs an upgrade to WM6.1 (at least that's what i got).
When i reset the Loox, everything is fine.
But as soon as the device is switched off to suspend mode and then on again, shell32.exe takes up between 30 and 70% of CPU power. And there is another process, filesys.exe, which uses another 20 to 30%. So in the worst case, the CPU is at about full load and - of course - the processor mode is constantly at turbo mode. The system's reaction is pretty poor then. One can see the sector-colored-circle-thing appearing every 2 seconds on today screen and some other applications.
Haven't found a reason for this. I would be quite happy for now if i only needed to reset the device once per day, but in fact i have to reset it everytime i switch it on.
Does anybody know a reason for this yet?
Greetings, Martin
sipple said:
Hi
I've got a similar problem with my FSC Pocket Loox N560.
I got a RAM extension which additionally needs an upgrade to WM6.1 (at least that's what i got).
When i reset the Loox, everything is fine.
But as soon as the device is switched off to suspend mode and then on again, shell32.exe takes up between 30 and 70% of CPU power. And there is another process, filesys.exe, which uses another 20 to 30%. So in the worst case, the CPU is at about full load and - of course - the processor mode is constantly at turbo mode. The system's reaction is pretty poor then. One can see the sector-colored-circle-thing appearing every 2 seconds on today screen and some other applications.
Haven't found a reason for this. I would be quite happy for now if i only needed to reset the device once per day, but in fact i have to reset it everytime i switch it on.
Does anybody know a reason for this yet?
Greetings, Martin
Click to expand...
Click to collapse
I have the exact problem on same device (FSC LOOX n560). Upraded it to WM6.1 about two weeks ago. Everything was running ok until yesterday, when I installed and then uninstalled latest version of Pocket Informant from WebIS and MyMobiler remote desktop (which I uninstalled right after this problem started, because I thought it is, what's causing it).
My guess is that it has to do with some filesystem errors on storage card (after all it's FAT system, which fragments it's data). I'll try to format my storage card later today, to see if it helps
EDIT: Okay, it seems it was caused by misbehaviour of SPB Pocket Plus v4 program. I uninstalled it and turned my PDA on and off several times and shell32.exe process was still on 0-1%
EDIT2: Well, I made a hard reset and installed everything again, including SPB PP and everything is running ok
Jupiman said:
EDIT: Okay, it seems it was caused by misbehaviour of SPB Pocket Plus v4 program. I uninstalled it and turned my PDA on and off several times and shell32.exe process was still on 0-1%
EDIT2: Well, I made a hard reset and installed everything again, including SPB PP and everything is running ok
Click to expand...
Click to collapse
It was any particular installation order?
1.SPB Pocket Plus v4
2.other software
yep, I installed SPB PP as a first application, then the rest
hey every1
even i am havin d same prob on my htc diamond..but on a minor scale.. I have installed few softwares recently and have noticed dat shell32.exe is taking arnd 0.37 % continously..but i compltly remember that b4 installing and even in all the roms(i have tried many roms) it used to be only at 0% in idle state.. but this is continously taking abt 0-1% which is also affecting me as i wud like to know the reason.so have anyone found the reason and a way to resolve widout a hard reset. bcoz i know once i hard reset its gonaa be normal. but i install many softwares and putting them back is a pain...
hi guys. I have the same problem when I use the usb cable to connect as a masive disk and I finish using or not "extract securely" in my PC.
sorry my english!!
I have this problem too!
when my phone is turning on: shell32.exe=> Ram usage about 2MB, CPU usage 0% or 1%!
after receive several sms, shell32.exe=> Ram usage about 10MB , CPU usage about 40% to 60%!!
I installed "BestTaskMan" and found shell32.exe in processes list, i select it and in menu button i click "Windows list"..
in "Windows list", I found a invisible windows with "Clock Window" name!!
i checked it, each time I receive sms, a "Clock Window" was added tu "Windows list"!!
I think, its the main problem!
My Questions: whats "Clock Window"?
why is it invisble?
why will greate a "Clock Window" when I receive a new sms?!!
How to close it?!
Don't know how to name my problem, so...
when I'm writing messages, sometimes screen get to bright and I cannot send, cannot phone, nothing. When I turn off Uni, and turn it on again, it ask me for a password - I don't have any password.
I tried to slow down CPU, I tried to minimize file system cach... still don't know, where's the problem. Now, I think, the amout of messages mayby the problem. So, I deleted half of them and wait, what happened.
Does anyone have similar experience?
I've realised that the problem is caused by outlook (mean sms|emails messanger). The program is named tmail.exe. When I shut this program by taskmanager, the screen get normal and other function too. Even phone (lastly i forgot to write, when I get this bug, and try to open phone, i get error message (this program does not cooperate)).
I found, that this ROM - Tomal (Ranju) 7.7 is made from Wizard ROM - maybe this is the prob.
Does someone know what's happening? And how to get it normal. I think (but have not prove it yet), that after flash it is normal. And couple of days after, all is getting worse. Only what I've installed after flash was SPB pocket plus and Tom Tom 6. No other programs.
i had the same problem in one of the earlier roms i tried....
It can be quite frustrating for sure! Try other roms and see what works, I couldnt find what the problem was and i just moved on to another rom!
San
I tried also TOMAL 8.2 rom. And the problem doesn't dissappear.
Maybe it's collision between SPB pocket plus and WK task manager. So I turn off Wk task manager (which is preinstalled with TML rom) and see what happend.
So... noone has suggestions?
i have seen this in every rom i used. somewhere here somebody even posted photos of his uni while this happened. probably reason for this is a some low-level os bug which lead to this thing, maybe overflow of some cache because for me this happened only when i was typing a lot, no matter which program i used, the result was the same. the only solution i found is to soft-reset your device every hour even if everything seems to be ok at that moment.
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
Ok, this one has me baffled. About a week ago my Touch Pro, with the stock Sprint ROM, started running very slow. At first I thought it was GPS related as the last software I had installed (earlier that weekend) was GPS Tuner.
After uninstalling all of my GPS related software with no improvement, I downloaded MemMaid and was able to determine that device.exe was running at anywhere between 75%-100% CPU usage. Unfortunately, that still left open a lot of possible source to the problem, so I decided to backup what I could and perform a hard reset.
I tried the "Clear Storage" method first, and when that did not fix the problem I used the HW keys to reset. Even after two hard resets device.exe was still abusing my CPU, so I tried reflashing the stock ROM...
No improvement.
So I tried flashing NSFFAN's WM6.5 ROM...
No improvement.
So I tried reflashing the stock Radio...
No improvement.
At this point I discovered SKTools and, through a little trial and error, was able to pinpoint the problem driver to HTCNavi.dll. If I stop this driver from running, device.exe goes back to normal CPU usage, which would be great except that I'm no longer be able to use the Home, Back, Talk or Hang-Up buttons.
I have also tried NavDbgTool.exe, thinking that maybe the buttons were sending erroneous messages to the OS, but even that seems to be a dead end as all buttons and touch surfaces responded appropriately and no unintended behaviors were observed.
Has anyone else run across this problem? Does anyone have any suggestions?
Thanks,
jcmoneta