Ok, this one has me baffled. About a week ago my Touch Pro, with the stock Sprint ROM, started running very slow. At first I thought it was GPS related as the last software I had installed (earlier that weekend) was GPS Tuner.
After uninstalling all of my GPS related software with no improvement, I downloaded MemMaid and was able to determine that device.exe was running at anywhere between 75%-100% CPU usage. Unfortunately, that still left open a lot of possible source to the problem, so I decided to backup what I could and perform a hard reset.
I tried the "Clear Storage" method first, and when that did not fix the problem I used the HW keys to reset. Even after two hard resets device.exe was still abusing my CPU, so I tried reflashing the stock ROM...
No improvement.
So I tried flashing NSFFAN's WM6.5 ROM...
No improvement.
So I tried reflashing the stock Radio...
No improvement.
At this point I discovered SKTools and, through a little trial and error, was able to pinpoint the problem driver to HTCNavi.dll. If I stop this driver from running, device.exe goes back to normal CPU usage, which would be great except that I'm no longer be able to use the Home, Back, Talk or Hang-Up buttons.
I have also tried NavDbgTool.exe, thinking that maybe the buttons were sending erroneous messages to the OS, but even that seems to be a dead end as all buttons and touch surfaces responded appropriately and no unintended behaviors were observed.
Has anyone else run across this problem? Does anyone have any suggestions?
Thanks,
jcmoneta
Related
I have been playing with Pocket PC for years and yet there is one issue that I really don't understand.
With WM5, Why would the custom installed SIP input methods such as T9 Phone pad would not load sometimes? Only the standard keyboard would load when I select the phone pad. I have to reset a couple of times and sometimes it loads.
WHY?
Anyone please give me an idea... Thanks...
Any news on this?
I encountered the same problem. The custom keyboard I use (which is signed and worked fine on WM 2003) some times stops working. It can be fine for a day or two, but then I can't select it (or any other custom keyboard) only the default English keyboard comes up until I reset the device. A few other people I know have observed the same problem on different WM5 devices.
P.S. I used no other 3rd party software, the apps that ran were mainly Excel, Messaging and Internet Explorer so I can only guess it is an OS related bug.
Try this
http://forum.xda-developers.com/viewtopic.php?t=56053
some reading here
http://forum.xda-developers.com/viewtopic.php?t=26586
Thanks hanmin, but both of these threads just deal with another way of changing the SIP provided the one you want can load.
The problem I am facing is that at some point the keyboard will stop loading completely until I reset the device.
Unfortunately, because it usually takes quite a bit of use before this happens, and it seems to be somewhat random occurrence I haven't been able to trace the exact circumstances of the failure.
Oh.
I have the similar problem too. Some customized input just do not load correctly. I had a few input methods installed, and I've noticed that, upon a soft reset, if I were to use SIP-A first, it will be 'dead' unless I do another soft reset. However, if I were to use SIP-B first, then load SIP-A, it will be fine throughout the session. See if you are having the same problem.
Hmm, that's a bit different from my problem, where all custom SIPs first works then don't but here is a question:
Are SIP-A and SIP-B from the same company? Perhaps they are using some shared component which one fails to load but other succeeds?
Just a thought...
I have O2 orbit2 in german and I've been trying to download the QuickGPS update for some months but every time it downloads to 100% and then it says "probleme with signal/conection try aqain later" but it never works and I have no GPS :-(.
Can anybody help?
Don't know if you still have this problem.
Anyhow, same thing happened to me. Tried all the registry imports but it didn't work. Couldn't even change my external gps settings, which were all set to zero. TomTom never found a gps device.
Backed up my phone with spb backup; did a hard reset; verified that gps was now working and that quickgps was updating correctly; restored my backup and finished. All is working now.
This may be a side effect of not having enough free memory on the device side, which causes certain files to go corrupt, i.e. drivers etc.
Hope this helps a bit....
I had the problem as well.
I tried other solutions found in other threads, but finally a hard reset did the job.
Édan's guess that the lack of free memory is the source is likely since my problem occured after i got several messages about too less memory.
Don't know how to name my problem, so...
when I'm writing messages, sometimes screen get to bright and I cannot send, cannot phone, nothing. When I turn off Uni, and turn it on again, it ask me for a password - I don't have any password.
I tried to slow down CPU, I tried to minimize file system cach... still don't know, where's the problem. Now, I think, the amout of messages mayby the problem. So, I deleted half of them and wait, what happened.
Does anyone have similar experience?
I've realised that the problem is caused by outlook (mean sms|emails messanger). The program is named tmail.exe. When I shut this program by taskmanager, the screen get normal and other function too. Even phone (lastly i forgot to write, when I get this bug, and try to open phone, i get error message (this program does not cooperate)).
I found, that this ROM - Tomal (Ranju) 7.7 is made from Wizard ROM - maybe this is the prob.
Does someone know what's happening? And how to get it normal. I think (but have not prove it yet), that after flash it is normal. And couple of days after, all is getting worse. Only what I've installed after flash was SPB pocket plus and Tom Tom 6. No other programs.
i had the same problem in one of the earlier roms i tried....
It can be quite frustrating for sure! Try other roms and see what works, I couldnt find what the problem was and i just moved on to another rom!
San
I tried also TOMAL 8.2 rom. And the problem doesn't dissappear.
Maybe it's collision between SPB pocket plus and WK task manager. So I turn off Wk task manager (which is preinstalled with TML rom) and see what happend.
So... noone has suggestions?
i have seen this in every rom i used. somewhere here somebody even posted photos of his uni while this happened. probably reason for this is a some low-level os bug which lead to this thing, maybe overflow of some cache because for me this happened only when i was typing a lot, no matter which program i used, the result was the same. the only solution i found is to soft-reset your device every hour even if everything seems to be ok at that moment.
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
hi all.
As I mentioned in my other post I have been having some serious wifi problems. Basically if I leave the wifi off the phone seems to work fine. When I turn it on however, the phone becomes laggy and it does not work. After turning the wifi on from the settings page, it says it is scanning for networks. After 20-30 seconds a little bubble pops up and says "unable to scan for networks" it will continue to try and scan on and off but never is successful. The phone is better to start up with the wifi off because if on, the phone becomes almost unresponsive and I am assuming it is because it is trying to scan in the background.
I just rebooted into the recovery menu and wiped the cache and device, but no luck. Any other ideas as to why this is happening?
Little update:
I found a few other threads where people complained about the same problem. Their recommended fix involved removing the file "/data/wifi/bcm_supp.conf"
The full thread is here: http://androidforums.com/samsung-moment/46179-unable-scan-networks.html
I tried that and also did a factory reset but unfortunately have not been able to fix the problem. Does anyone else have any other ideas?
hi Scales11
I'm also having the same problem..
did the
1. factory reset
2. new ROMs - Darky 7.01, Cognition 2.3...
3. delete the /data/wifi/bcm_supp.conf file
and still no luck... and realised bluetooth isn't working either..
anyone?? please help?
If you have flashed other ROMs and still the same issue. I would say its a hardware issue.
my fix
Geekboy9:
I meddled it for hours and while others have found various odd reset/rom fixes, I concluded that it was a hardware issue which cannot be fixed.
I flashed it back to a stock rom and went to att. They agreed that it didnt have any water damage and gave me a number to call about getting a replacement. Since the phone was less than a year old and its failure was not due to my use, the replaced it with a refurb. All in all the refurb seems fine, even after I rooted and flashed the cognition rom. I would recommend you do the same.