Database Info

Pop Email is deleted upon reconnect

I have scoured the forums and found the fix for my gmail retrieval, but nothing for my pop3 acct. What do I need to do to keep my pop3 email on my device after I connect/reconnect? It deletes the recently checked mail after each update...
Somebody help please!
Solved!!! Problem was with my outlook deleting msgs off my pop server dispite all the boxes checked otherwise.

My PocketPC checks POP3 email every 15 minutes. I have a desktop machine that checks the same POP3 email every 10 minutes. When the desktop checks the mail, it removes it from the POP3 server. When it's retrieved from the PocketPC, it leaves the mail on the server.
If I'm away from my office for an extended period, I'll shut down my desktop email. That way it doesn't get deleted from the server and I can see it on the PocketPC.
Is this related to what you are doing?

Two Things to check:
1st - are you using the recent mode with Gmail? Basically, type in 'recent:[email protected]' instead of just '[email protected]' for your user name.
2nd - There are some config options under the advanced settings link in the email account edit feature. I don't have my phone in front of me right now, but try to edit your gmail account, and look for the blue hyper link that says advanced settings. It has some "delete options" in it.
I'm pretty sure that adding recent: will solve your problem, it did for me.

Hotmail (Windows Live Mail) Sync question!

Further to my last thread (this is a separate issue so i thought i'd make a separate thread)....
How does Hotmail syncing work on Windows Mobile? i'm mostly asking about the sent items.
When i send an e-mail from my phone, it's saved into my sent items folder, which is then synced with the Hotmail 'server' so i can view that sent item regardless of where i log on....
But when i delete my sent items from Hotmail (via my PC etc) the sent items don't sync, and i'm left with loads of sent items on my phone (if i forget to delete them regularly).
Initially i thought it was because syncing wasn't enabled... but it must be if they're appearing on the hotmail server.... !?
if anyone can shed some light (maybe i'm just being dumb!) i'd appreciate it!
Thanks!
(I've just got a Kaiser, running WM6 and i notice that i've had to manually go into 'folder management' to enable syncing for sent items... so i'm wondering if it works differently on WM6!?)

Sent items sync issue (not your common sent items goof up)

Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?

Same here
I'm experiencing the exact same issue with a Cingular 8525 with WM6 using a hosted exchange account with Hostway. Items sent from my device items do not appear in the sent items folder in Outook on my device and they do not appear in my sent items folder in Outlook on my PC. I'm assuming that means they aren't saved in my sent items folder on the Exchange server. However, the messages are being sent because I see them quoted when a recipent replies. It's unnerving because I have no confirmation that I sent the email until I see it quoted in a recipient's reply, which isn't very useful for business purposes.
Have you found a solution yet? TIA.
rxb216 said:
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Click to expand...
Click to collapse

WM and forced Outlook E-Mail?

Hey all,
I'm pretty satisfied with my Touch Pro and there is a small point Maybe someone here knows the answer...
I use activesync on the phone and Windows Mobile Device Center on my desktop, to sync everything except e-mail because I have a full email bundle with my telco so I poll mail on my phone as well as on my desktop, leaving email on the server. That way I'm always aware of email I receive.
Now, when I put an appointment in my calendar on my phone and I invite someone to that appointment, it wants to send that person an email. The problem is that it tries to do that via the Outlook E-Mail account which I don't have and the messages just stay in the Outlook E-Mail outbox forever.
I can't find any setting on my phone, to change the default account used to send these emails.
Does anyone here know how to get this working the way I want?
Grtz,
Patrick

Go to calendar -> tools -> options
Go to the appointments tab and select your desired account under 'Send meeting requests via'

Thanks, it turns out to be a very simply solution
adityasen said:
Go to calendar -> tools -> options
Go to the appointments tab and select your desired account under 'Send meeting requests via'
Click to expand...
Click to collapse

Exchange ActiveSync Issues - Some Data Not Synchronizing Correctly

I currently have a Palm Treo 800w (running Windows Mobile 6.1 and running on Sprint's network) that I am using with Exchange ActiveSync from SherWeb (which is running Exchange Server 2007). I have it set up to synchronize my email, tasks, calendar, and contacts. However, I've begun to notice a major issue - things are not synchronizing correctly. When I initially set up the Exchange ActiveSync, it seemed to sync everything correctly, but since then I've noticed that data (mostly contents of the notes field in both appointments and contacts) are missing. It seems this occurs when I update a contact or appointment with new data (but it also seems to potentially occur in other situations as well). The data seems to stay correct and current on the Exchange Server (when I access it via OWA or Outlook), but the notes field for that particular contact or appointment becomes blank on the Treo 800w. Further, I've noticed that, in at least one case, it failed to update the appointment subject/title when I made the change in Outlook.
Another thing I've noticed is that the Exchange Activesync doesn't always seem to occur when it should. I created a test appointment in Outlook with a subject, location, and notes, and then when it sync'ed over to my Treo via Exchange activesync, there were no notes at all. I then tried adding notes to the blank notes field in the test appointment on the Treo, and it didn't sync at all. I did a manual sync, but it still said nothing had changed. I then changed the subject/title of the appointment, and no automatic sync occurred once more. I did a manual sync, and this time it changed the subject/title of the appointment in Outlook, and overwrote the appointment notes in Outlook with the appointment notes from the Treo 800w. Finally, I deleted the appointment fromt he Treo, and it still didn't automatically sync this deletion to the Exchange server (and Outlook). I had to manually sync it.
I've made a couple of registry hacks to the device, as well as installing a good deal of 3rd party programs, but I can't necessarily see how any of those would cause this weird issue to occur. The only registry hack I made that might indirectly affect this issue is:
[HKEY_CURRENT_USER\Software\Microsoft\ActiveSync]
"BodyTruncation"=dword:00005000
(this was a change to allow more data to be saved in the appropriate notes/body fields before being truncated - I was noticing that a lot of my tasks, contacts, and appointments in which I had a lot of data in the notes/body field were being truncated and I was not able to access all of that data - this was intended to allow more data to come over in the sync so I could access it).
Could this be something that's wrong with the Exchange server? or the hosted Exchange provider (SherWeb)? Or is it an issue with my device? Or perhaps a bug?
Obviously, this is a real problem for me, since if the Exchange Activesync doesn't work correctly, the device becomes much less useful. However, I want to try avoiding a hard reset since I've spent a lot of time configuring and setting up the Treo to suit my needs.
Any help, assistance, or advice is greatly appreciated?
P.S. I'm wondering if this could at all be related to the other issue I'm having with my Treo 800w:
the other issue is that when I have an IMAP account (which is pulling its IMAP data from an Exchange 2003 server since I can't set up a second Exchange activesync session on my Treo) set up in the messaging application on my Treo and I specify it should synchronize the sent items folder, and then I send something from my Treo using this account, it briefly appears in the sent items folder after being sent, then disappears, and is no longer anywhere (including on the actual Exchange server itself - I go and check the sent items folder via Outlook and OWA and its gone from there as well) - if I don't synchronize the sent items folder, then the item correctly appears in the Sent Items folder on the Exchange server itself, but I obviously can't access it from my Treo which is what I wanted to be able to do in the first place
More Information Available At: http://discussion.treocentral.com/showthread.php?t=173482

Same Issue
Hello,
i have the same issue with rapahel (NRG ROM).
did u get answers ?
that in advance.

Hey guys,
Intersting problem this, to which i will have to give more thought, but my initial thoughts below.
I do not think it is an exchange issue, it will be more than likely the reg edits you have changed or a 3rd party app, it is bizzare how some non related apps hinder oem software.
I use outlook exchange daily and also have gmail pushed to my phone (imap) so i know that this is probably not the problem. As for your sent items, have you set ur device to save a copy of sent items?
Do you have a good backup software such as sprite backup? In past porblems like this i have done a full backup inc settings & reg etc. Then done a hard reset, set up the email accounts and exchange to ensure that the vital companents work properly.
After that, install an app at a time, syncing regularly and repeat, you know the score.
Did you back up ur reg before making changes? If so, backup your current reg, and then revert back to the original one. This should tell you if its the reg or a 3rd party app.
Let me know how you get on and i will give this some more thought.
Cheers.