Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Same here
I'm experiencing the exact same issue with a Cingular 8525 with WM6 using a hosted exchange account with Hostway. Items sent from my device items do not appear in the sent items folder in Outook on my device and they do not appear in my sent items folder in Outlook on my PC. I'm assuming that means they aren't saved in my sent items folder on the Exchange server. However, the messages are being sent because I see them quoted when a recipent replies. It's unnerving because I have no confirmation that I sent the email until I see it quoted in a recipient's reply, which isn't very useful for business purposes.
Have you found a solution yet? TIA.
rxb216 said:
Guys,
I searched around for this problem on this site and the ppcgeeks site, but really didn't find this documented anywhere, so here goes. Please don't flame me it this was solved somewhere, I looked, promise...
I am running WM6 (from helmi/rob mayer) and I use exchange server to sync email to my ppc6700 (over the air).
I've been just fine for the past 2 months, when all of a sudden (lat night) my "sent items" folder does not sync right. (I did not change any settings)
But this is not the common "sent items" goof up that other people make:
My problem is that when I send an email FROM my device:
1. I never get a copy of it in my handheld's "sent items" folder
AND ALSO
2. My laptop (also connected to exchange) never gets the copy of this email in its "sent items" folder.
Just for a sanity check, whenever i send an email to myself (from handheld), I DO get it in my inbox (both laptop and handheld).
And if I send an email from my laptop, it DOES appear on the handheld's "sent items", so that part is working.
Even deleting email from the handheld does delete it from the exchange server. Furthermore, when i delete an email from the handheld's sent items folder, it DOES delete from the exchange server. So all of that is working just dandy.
The ONLY problem is when I SEND email from the handheld ONLY, that the message never appears in the "sent items" of both the handheld and the laptop. (The message does get sent, but the server never somehow retains a copy of it!). This part seems broken.
Of course I have the setting "keep copies of sent items in sent folder" ENABLED and also i have made sure the "sent items folder" is enabled for SYNC on both the handheld and the laptop (its a common setting anyways)
My hosting provider uses exchange server 2007
Any ideas?
EDIT: I went ahead and deleted the activesync relationship and created a new one (this wiped the emaill off the device and re-downloaded it). This did NOT solve the problem. I still can't get the email in the sent items folders...
EDIT: My hosting provider told me they upgraded to the Service Pack 1 for Exchange Server 2007 over the past few days, anyone know if this might be the cause?
Click to expand...
Click to collapse
Related
I was trying the mail2web OWA service but I found the email I sent from Pocket Outlook account would NOT be retained. I checked the Sent Box and nothing inside. But the email was sent out successfully though. Any advice please?
Just sync again, and your email must appear in your sent box.
from manage folders menu did you selected the send box to sync with other folders...
I have my 8125 sync'd up w/ my exchange server at work with direct push. The only mail I can "see" on my PDA is in the Inbox folder. Once I move it to another folder it dissapears on the phone.. but it does actually get moved where I tell it too... same with sending mail, it sends it fine.. but once its in the sent items folder I can't see it unless I'm using OWA or Outlook on an actual machine.
Probably set this way by default to save space?
... what sajib said should allow you to see mail in other folders...
Sorry about the somewhat-late reply.
My Sent folder doesn't sync, as well. When a message is sent from the device, it'll briefly appear in the Outbox then disappear completely.
It used to work correctly. I could send an email from my PC and within seconds have it appear on the device. Now it doesn't. I did restore from a backup since it was first setup, and that could be the problem.
sajib said:
from manage folders menu did you selected the send box to sync with other folders...
Click to expand...
Click to collapse
No I did not, until I got the reply from 4smartphone support
Now it works flawlessly !!
Further to my last thread (this is a separate issue so i thought i'd make a separate thread)....
How does Hotmail syncing work on Windows Mobile? i'm mostly asking about the sent items.
When i send an e-mail from my phone, it's saved into my sent items folder, which is then synced with the Hotmail 'server' so i can view that sent item regardless of where i log on....
But when i delete my sent items from Hotmail (via my PC etc) the sent items don't sync, and i'm left with loads of sent items on my phone (if i forget to delete them regularly).
Initially i thought it was because syncing wasn't enabled... but it must be if they're appearing on the hotmail server.... !?
if anyone can shed some light (maybe i'm just being dumb!) i'd appreciate it!
Thanks!
(I've just got a Kaiser, running WM6 and i notice that i've had to manually go into 'folder management' to enable syncing for sent items... so i'm wondering if it works differently on WM6!?)
Hi,
I have a Treo 800w Windows Mobile 6.1 device that I am currently synchronizing via Exchange ActiveSync with an Exchange Server 2007 email account. I just recently needed to be able to also get email from an Exchange Server 2003 SP2 email account, so I set it up to access that account via IMAP4. It is set to pull email from the server every 30 minutes, and right now it set to download the most recent 7 days worth of email (although I'll probably change this to 30 days). I also need to be able to see my sent items, so I configured the account to also download my sent items (via "Menu" -> "Tools" -> "Manage Folders"). However, I'm having a real issue (which others have also experienced, see: http://forums.microsoft.com/WindowsMobile/ShowPost.aspx?PostID=3355528&SiteID=65) in that whenever I now send an email from this account, it shows up briefly in the Sent Items folder on my device, and then disappears. Further, when checking the actual Exchange mailbox (via OWA), it doesn't show up there either. It seems to disappear permanently. If I disable synchronization of the Sent Items folder and then send another email from this account, it obviously doesn't show up on my device, but now does show up in the Sent Items folder of the mailbox. This is a real issue, and I'm hoping someone can offer some advice.
P.S. I do have the "Keep copies of sent items in Sent folder" option checked in the "Message" tab when you go to "Menu" -> "Tools" -> "Options"
Any help or information is greatly appreciated! I'm wondering if this is a bug that we need to bring to the attention of Microsoft (and how does one go about doing that if it turns out to actually be a bug?).
- Marc
Hi guys
Well, i searched many times, in google, and here about this, but nowhere i found a resonsable solution for this, that is not exactly a problem.
I have an HOTMAIL account, and a PT-EU rom (official) (abit old) and i have the live mail ( i believe that already came with ) and i receive emails normally.
SO where is the problem?
The problem is: I do not want to delete emails form the server. Just copy to my cellphone, then if i delete from it, the email keeps in the server.[/SIZE]
Everytime i sync with wifi, all deleted emails from my TOUCH PRO (T7272) are also deleted from the server (hotmail).
I have an outlook in my job that does that (in my house, i lost many days trying to configure... and still doing the same thing as my phone, deleting the messages from the server, even worse, couse delete after transfer to the computer...)
ANYONE HAVE A SOLUTION?
I know for [email protected] there is @ setting to [email protected] PPop or something [email protected] keeps your [email protected] in the server when you delete it from cell. Sorry I'm no help
i use gmail and it just labels my e-mail as "deleted item" and then removes it from my inbox. but its still in there. check if its in another folder in hotmail.
How have you got your Hotmail account configured, I use my live (hotmail) email address on my phone, configured to get my emails using POP3, with the "Keep messages on the Server" box checked, knowing how you've got your phone configured would be helpful.
well
sorry
my configuration isnt by that type, and well, i think you just told me the sollution.
The way the thing is, is that i have program from microsoft, "live mail" that comes with messenger and some other things. I just needed to login into messenger to it configures my email to receive messages.
I will try to delete it, and try to configure by pop3
Thank you.
Hi I own an Omnia 7 and also own a iphone 4. I am loving my Omnia 7 but there is one thing really bugging me. I have email accounts sync and on my iphone 4 I notice on sync all sent items (sent outside of the phone) are downloaded.
I have sync'd my gmail account and inbox is fine, but when I go into the sent folder and sync nothing happens! Is this a wp7 bug or an issue with my phone? I assumed it would download all my sent emails from my account from the last two weeks but sent items inbox is empty.
Just signed up to xda but have read this forums for years but registered in the hope someone out there can help me!
many thanks in advance.
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
this is happening to my gmail as well. I am using an hd7.
most inboxes load but the "sent" and "outbox" folders do not sync.
One way I found around this was to sync the "all mail" folder. This will allow me to see both inbox and sent mail. however, it also shows mail in the trash
If anybody has any insight into this issue please advise. thanks
The Gate Keeper said:
i can't speak for gmail, but with my hotmail account, after "show all folders" and viewing the sent items folder, then selecting sync this folder, i was able to get it to sync fine. all the way back to emails from may.
do you have a hotmail account you could check against? is it just gmail?
Click to expand...
Click to collapse
You do the same w/ gmail and it will sync the outbox folder.
Thanks for responses and glad to hear I am not the only one. Its doing it for hotmail and gmail. Just tried suggestion by @mrroey and no joy. Its a very strange issue. I assumed it would download all my sent emails from last two weeks but not working only showing sent emails that were sent from the device itself. Anyone else getting this?
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Google uses a whacked out version of ActiveSync. It's not the Official ActiveSync that Microsoft uses for Exchange/Windows Live, AFAIK.
So there are some issues with it that may pop up.
thanks! creating labels seemed to fix the problem. great workaround.
rwhiteside said:
I had this same problem with Windows Mobile. Gmail puts sent mail in the "sent mail" folder. The name of the folder in Outlook is "sent items". Since the names do not match the folders do not sync as you would expect. With WinMo I just added "sent mail" as a synced folder. "sent mail" does not appear in the folders list for WP7.
Workaround: Go to settings in the Gmail web client. Create a new filter in the filters tab. Enter your email address in the from box. Click next. Check "Apply the label". Choose "sent items" from the drop down list or create the label if it doesn't exist.
Optional: Check "Apply to the conversation below"
Click Finish
This works perfectly for me.
Click to expand...
Click to collapse
Works OK on my HD7 many thanks!
If you don't require push email then you can just set up gmail using IMAP. You should be able to sync any folders using that method.