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Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.
Greg Tolan said:
Hi I am new here. i have been lurking for a bit but didn't find an answer to the question I have so I decided to sign up. First a little background... first time android user coming from an iphone. I really like the NS, couldn't be happier. I am also pleasantly surprised by T-Mobile's data speeds. I live in Manhattan and as everyone knows ATT is the pits for reliable service and fast data speeds there. I have gotten 5.11mbps down using the speed test app on T-Mo in my apt. With ATT I could only get .78mbps down as the highest. Videos, websites, music downloads are all really quick on the NS. It is actually faster then my cable provider's internet service...probably because time warner sucks and my cable is split about 45 ways. I happen to work in Jersey City, right on the Hudson river overlooking Manhattan. When I am in the World financial center in lower Manhattan commuting to work I get the same high data speeds as I do in my apt. The WFC is right across from where I work. When I check T-Mo's coverage map there are 2 cell towers a stones throw from my building on the river front. That being said I only get Edge coverage. Does anyone else have an issue with bad 3G to Edge handoff with the NS or with T-Mo in general? I feel like I should have solid 3G service there! Is there a way to force 3G?....I would assume that 2 bars on 3G is better then 5 on Edge, at least as far as data speeds are concerned. T-Mo's site list my job site as having excellent coverage. Also, I have eliminated the possibility that the building I work in is causing the issue. When I am outside the issue persists. I have about a .25 mile walk to my building in Jersey and all along the way I am sitting on Edge.
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Click to collapse
kinda confused, are you using the phone on ATT or Tmo?
if its on ATT you will only be getting EDGE
Sorry for the confusion...this is on on T-Mo.
To help diagnose the problem ... do you have any friends who can verify that there is in fact T-Mobile 3G coverage at your work? (where you say you only have EDGE)
This could be a service issue that T-Mobile is unaware of; you could also call customer service and request that they test those towers.
may also be a matter of a Tech re associating your device with the tower
@Ravidavi: unfortunately I am the only t-mobile user in my group! everyone else is on vzw or att.
Sent from my Nexus S using XDA App
I've seen this too. This is my first t mobile phone too but it switches to edge and stays there in solid 3g areas. I want to like t mobile more but this is making it hard for me.
I'll call customer service. Complaining a bit might put it on their radar....
Sent from my Nexus S using XDA App
I called customer service. There is a known issue in the area.... Must be related to the blizzard we had.
Sent from my Nexus S using XDA App
Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One
Sweet thanks for that. It indeed showed no service at all on wcdma. That will definitely be a handy trick in the future!
allen099 said:
Welcome to Android!
For the future, you can force 3G by going to your dialer and inputting:
*#*#4636#*#*
Phone Information
Flick down to where you see Preferred Network Type
Select 'Wcdma Only"
You will see your signal reset and should 3G be available in that area, you'll pick it up. I'm also a fellow Manhattanite and am too loving the T-Mobile speeds since I came from iPhone in January 2010 with Nexus One
Click to expand...
Click to collapse
Sent from my Nexus S using XDA App
Welp, here's the background info. I work with AT&T next to a corporate store. I have an rooted Inspire 4g. With my Inspire I'm actually on the media net plan and not the PDA data plan.
So anyway I was bugging a work friend a joking around with him about switching me over to unlimited data (smartphone plan) so I could get off of the medianet plan. I got curious and asked him about the whole 4g provisioning thing that was an argument in another thread. We pulled up a customers account and he showed me, you do in fact need it provisioned to access hspa+. But that's not thing fun part of the story. It's been debated numerous times.
I asked him if we even got HSPA+ where I live. It turns out that we do. I just never noticed it because of the data plan I'm provisioned for. So my curiosity got the best of me. We walked over to the display Inspire and verified it was connected to HSPA+. He had already installed speedtest.net on the phone to try it out. We ran it. And I was shocked. The phone was measuring 1.5 down. We already know the HSUPA shebackle. But really? Only 1.5 down?
In utter disbelief I pull out my phone. He knows what plan I'm on and knows it's rooted. I do have the stock radio on though, and non of the build.prop tweaks that have been mentioned. Standing right next to the Demo, on HSDPA, my phone pulls down 3.5 a second.
Now he's shocked. I'm running straight off HSDPA and the demo is connected at HSPA+. We double check that the phones are testing against the same servers on speedtest. We run multiple tests. And consistently my phone pulls a higher data rate then the demo on HSPA+. To make sure we're not going insane we double check everything again between the two phones.
It turns out an engineer was at the corp. store that day. He pulls out his iPhone 4 and shows us something more interesting. His phone, testing against the same speedtest server, always pulls down around 5.
He informs us that iPhones get preferred treatment over the network. This is nothing new or unsuspected. But HSPA+ connectivity is severely throttled. This is deliberately down by AT&T because the network isnt able to handle the workload yet. There also isn't any time frame when the throttling will be lifted.
This just blew my mind. I expected it to be backed down some with it being a new network that's not completely developed, but this much is astounding to me.
I would be interested to hear from others in HSPA+ enabled areas to run multiple speedtest test with HSPA on and off and see what happens.
Or do I sound completely insane and don't know what I'm talking about?
I would rather AT&T throttle the HSPA+ speeds until the network is ready than to deal with what happened to Sprint's network when the EVO 4g first launched. I heard the entire network went down for maybe up to an hour due to all the bandwidth being eaten up in certain areas.
Maybe AT&T is trying to avoid this from happening?
dacket84 said:
I would rather AT&T throttle the HSPA+ speeds until the network is ready than to deal with what happened to Sprint's network when the EVO 4g first launched. I heard the entire network went down for maybe up to an hour due to all the bandwidth being eaten up in certain areas.
Maybe AT&T is trying to avoid this from happening?
Click to expand...
Click to collapse
funny, that is NOT what we are paying for! we are paying for 4G service, we expected to have 4G speeds! (we paying for 4G phone, FAKE!) and we paying for HSPA+/4G data plan, FAKE!).
If i pay for cable internet, i expect to have cable internet speeds!, not 56k dialup speeds!
someone please complain to FCC for me!
When my son gets home with the iPhone 4 tomorrow, I'm going to do some side-to-side comparisons as well....probably followed up with a call to ATT. I was told the Inspire would be faster then the iPhone 4 because it was 4G and not 3G. If that isn't the case, I think some monthly credits should be in store until they turn the 4G speeds on.
I'm paying the same price now for data as I was with my blackberry pearl on EDGE, same when I had my iPhone 3g on 3g. Also same price I'm paying now when I used my Captivate. AT&T openly admits that its 4g service isn't throughout their coverage 100% yet and say that they are working on expanding their 4g service.
Nowhere on my bill does it say I'm paying $30 for 4g service specifically.
edit: I forgot they had specific 4g data plans. Yeah that does suck for those who have to pay for that.
dacket84 said:
AT&T openly admits that its 4g service isn't throughout their coverage 100% yet and say that they are working on expanding their 4g service.
Nowhere on my bill does it say I'm paying $30 for 4g service specifically.
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Click to collapse
I agree. But when the salesman says it will be faster and your phone has the check box next to H+ and you are getting less than 3G speeds, that is on them. If they are not giving you H+ speeds, and you are even getting less than 3G, they should show Edge instead. Anything less is false advertising.
djeaton said:
I agree. But when the salesman says it will be faster and your phone has the check box next to H+ and you are getting less than 3G speeds, that is on them. If they are not giving you H+ speeds, and you are even getting less than 3G, they should show Edge instead. Anything less is false advertising.
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Click to collapse
I agree with that as well. I think AT&T should limit the H+ data plans to areas where it is confirmed to avoid these problems with customer satisfaction. They have a coverage map and enough techs out there. I'm sure they could at least tell their store associates to not recommend the H+ data packages to people in areas that aren't getting the speeds.
But instead I'm sure they would rather let people buy something they can't use blindly so they can get more profit.
dacket84 said:
I'm paying the same price now for data as I was with my blackberry pearl on EDGE, same when I had my iPhone 3g on 3g. Also same price I'm paying now when I used my Captivate. AT&T openly admits that its 4g service isn't throughout their coverage 100% yet and say that they are working on expanding their 4g service.
Nowhere on my bill does it say I'm paying $30 for 4g service specifically.
edit: I forgot they had specific 4g data plans. Yeah that does suck for those who have to pay for that.
Click to expand...
Click to collapse
The price is the same if you have a 4g plan or a 3G plan.
Signing up for different plans doesn't matter. At the end of the day its the same cost. The 4g provisioning is only to access hspa+. Its the same cost whether you live in Ohio with 3g or Philly with hspa+. If your gonna get the inspire you might as well have them provision the hspa+ so when it is.available you can access it.
My issue is the throttling on the hspa connection. As I mention, I'm on a medianet plan which doesn't cover hspa. I'm NOT on a pdanet plan. All this was discovered because I was thinking about ditching my $10 a month unlimited data and signing up for the tiered 2gb hspa plan. I wanted to know the speed difference. And then I found out everything I wrote above.
Obviously I'm sticking with my 3g until things change.
Like I said, I would be interested in seeing thorough tests done around the rest of the country to and see if this holds true. In the lower Susquehanna valley in pa the hspa network is.being throttled.
Sent from my HTC Desire HD using XDA Premium App
come on guys, really... ANOTHER thread like this???
Its plain and simple, you are paying for data package, thats it! you are not paying for speeds! This isn't like cable, or DSL where you are paying for speed tier.
You can complain all you want, but they have not advertised a speed that you would be getting, they may have advertised what 4G is capable of, but have made no claims as to what you will be getting.
I'm not just paying for a data package. If all they did was have a data package with no speed reference, that would be one thing. But I'm paying for a 4G data package. "4G" either means something or it doesn't. If they don't really mean 4G speed, they shouldn't call the data package "HSPA+/4G". When the salesman says you will get better performance with 4G over 3G, and then they very publicly say that they are not throttling back the speeds, that means something. Or it should anyway. Whether we should expect to be lied to or expect false advertising from them is an entirely different matter.
I'd love to get faster than 2mb down but I'm not gonna complain. I knew exactly what I was getting myself into when I got the phone. I knew it wouldn't be 4G and so did each and every one of the people posting in the inspire forums. Regardless of at&t excuses and BS.
Sent from my Inspire 4G using XDA Premium App
OH, well then my mistake... i would like to complain that i have a 4G data package but not getting the "4G speeds" while on edge..
Obviously no one is expecting to get HSPA+ speeds while connected on a HSDPA, UMTS, or edge network. Again, the issue is speeds only while connected to HSPA+ networks. I understand not everyone in the country even has access to this yet. And those that do, service is spotty at best.
But I do think when you are in a full coverage area, and compare side by side speeds, and you are getting double the download speeds consistently on HSDPA then HSPA+, then that's an issue.
Actually, that isn't quite accurate. I didn't know about XDA or the speed deception until after the purchase. I knew that some folks had complained about AT&T throttling it back, but also read that they denied it. So I just figured that it was a case of some unique individuals in poor reception areas.
honestly, i think all really depends on the radio. I wish i would have taken pictures before i sold my dell streak, but i was getting consistent speeds of 6 down x 3 up on the stock O2 2.2 rom here in the St. Louis area. Now with the inspire, i have yet to see anything over 2.5 down x 1.8 up. I was using the same media net apn on the dell streak. So unless the caps have changed in the past months, then i am blaming the radio in the inspire.. but i dont care, the speeds are sufficient for my needs.
mepis said:
Welp, here's the background info. I work with AT&T next to a corporate store. I have an rooted Inspire 4g. With my Inspire I'm actually on the media net plan and not the PDA data plan.
So anyway I was bugging a work friend a joking around with him about switching me over to unlimited data (smartphone plan) so I could get off of the medianet plan. I got curious and asked him about the whole 4g provisioning thing that was an argument in another thread. We pulled up a customers account and he showed me, you do in fact need it provisioned to access hspa+. But that's not thing fun part of the story. It's been debated numerous times.
I asked him if we even got HSPA+ where I live. It turns out that we do. I just never noticed it because of the data plan I'm provisioned for. So my curiosity got the best of me. We walked over to the display Inspire and verified it was connected to HSPA+. He had already installed speedtest.net on the phone to try it out. We ran it. And I was shocked. The phone was measuring 1.5 down. We already know the HSUPA shebackle. But really? Only 1.5 down?
In utter disbelief I pull out my phone. He knows what plan I'm on and knows it's rooted. I do have the stock radio on though, and non of the build.prop tweaks that have been mentioned. Standing right next to the Demo, on HSDPA, my phone pulls down 3.5 a second.
Now he's shocked. I'm running straight off HSDPA and the demo is connected at HSPA+. We double check that the phones are testing against the same servers on speedtest. We run multiple tests. And consistently my phone pulls a higher data rate then the demo on HSPA+. To make sure we're not going insane we double check everything again between the two phones.
It turns out an engineer was at the corp. store that day. He pulls out his iPhone 4 and shows us something more interesting. His phone, testing against the same speedtest server, always pulls down around 5.
He informs us that iPhones get preferred treatment over the network. This is nothing new or unsuspected. But HSPA+ connectivity is severely throttled. This is deliberately down by AT&T because the network isnt able to handle the workload yet. There also isn't any time frame when the throttling will be lifted.
This just blew my mind. I expected it to be backed down some with it being a new network that's not completely developed, but this much is astounding to me.
I would be interested to hear from others in HSPA+ enabled areas to run multiple speedtest test with HSPA on and off and see what happens.
Or do I sound completely insane and don't know what I'm talking about?
Click to expand...
Click to collapse
There's a really good reason why you out performed the stock inspire. Your build.prop is edited to use Hsdpa and hsupa setting hsxpa=3, but stock inspire has hsxpa=1 which only let's it use 3.6Mbps Hsdpa with 384kbps up. Setting hsxpa=3 let's you connect to hsupa and the 7.2Mbps network speeds.
RogerPodacter said:
There's a really good reason why you out performed the stock inspire. Your build.prop is edited to use Hsdpa and hsupa setting hsxpa=3, but stock inspire has hsxpa=1 which only let's it use 3.6Mbps Hsdpa with 384kbps up. Setting hsxpa=3 let's you connect to hsupa and the 7.2Mbps network speeds.
Click to expand...
Click to collapse
Is there a way to set hsxpa=30 for broadband speeds? Short of that, can I set hsxpa=3 without rooting the Inspire? I'm not opposed to rooting, but it is more complex than I can handle right now.
You can't edit build prop without rooting first. I think if you get temp root it would revert any changes back to stock.
Sent from my Desire HD using Tapatalk
djeaton said:
Is there a way to set hsxpa=30 for broadband speeds? Short of that, can I set hsxpa=3 without rooting the Inspire? I'm not opposed to rooting, but it is more complex than I can handle right now.
Click to expand...
Click to collapse
Yeah you can only edit if you root.
I just got the phone today me and fiance both got same phone we were told our area had 3g coverage i contacted tmobile support and the tech stated it is not availabe he actually suggested we seek another carrier anyone have any suggestions to getting better quality signal and data...
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
fabricatedhero said:
Since you bought it.......
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Click to collapse
Agree with all that, maybe you can get the phone as a Standard rate plan, which they don't offer with smart phones. You can then use it wifi all over the place. And when the merger hits, you might get better reception if they can share antenna....though some say the G2x will not work on any 3G ATT signals.
thanks for the responses
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
fabricatedhero said:
Since you bought it from Tmob you should ask and get the unlock codes for free and also should be opt out of the early contract termination fee as well because it was not your fault about the coverage area. Don't let them push you around. Stick to your guns that the tmob rep said you would have 3G and yet you do not.
Check with ATT and see if they have better coverage in your area. The G2X can work on ATT networks as well but you would have to do some research on the settings and etc.
Thats my two cents if your gonna leave Tmob and keep the phones.
As for getting better reception or data signal theres pretty much nothing you can do to make it better if the towers aren't there.
Click to expand...
Click to collapse
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
well i should have gone further in to detail
The issue is in the store i was told that i would be in a 3g area once i got home i was only staring at the letter G on the highway i had 2G but at home now even outside I am at G and tech on the phone said i was in 2g area then proceeded to tell me i should look in to another company problem is ive tried verizon which is incredible service horrible support and sprint which had great customer service but horrid service I can travel to mount vernon and data roam.
knickfan5745 said:
Correct me if I'm wrong but I believe the G2X only works on the 1700mhz 3G band. ATT does not use this band so he would be stuck on 2g, which is exactly the problem he's having with tmobs now.
Click to expand...
Click to collapse
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
No one suggested WiFi Calling? I use it at work and its awesome. Really cuts down on battery usage too. Plus WiFi Calling is now FREE on Tmobile so why WOULDN'T you want to use it at home or at work?
Beats paying AT&T for a $100 WiFi Extender and having it come out of your bank of minutes.
Plus WiFi Calling works over standard WiFi, so even at McDonalds it will work.
Of course this is under the assumption that there IS some coverage around your home. If there was NO service then I would probably just look elsewhere. If you can at least make calls in your neighborhood and calls, text, and surf the web at home (using WiFi Calling and WiFi) then that isn't so bad. Text messages work on any network grade. The only issue you'd have with a slower network is data. But if there is decent service "around" your house, then WiFi calling works wonders to make sure you are online around your home.
It would actually be kinda cool to reply on a WiFi router for service because at 10pm I could just pull the plug and cells go off. No kids texting at 2am.
fabricatedhero said:
Hmmm you might be right and i have to retract my statement cuz now ever since the phone was released it showed that it was quad band and had both bands for tmob and ATT for 2g/3g/4g bands and now LG says its not.
Even Tmobs site showed it had that capability. I'm reading into it now. Thanks for the refresh course.
Click to expand...
Click to collapse
No one really knows but Tmobile is releasing lots of "Quad-band" phones in the event the AT&T merger goes through. They've even stated they ONCE the merger goes through, they will unlock the other frequencies.
So while there is no absolute answer whether our phones are truely quad-band until we crack it open and actually test, it would be odd that it passed FCC, had it listed on the website, and touted as one of the biggest features... only to NOT have no such hardware.
Makes more sense that Tmobile just "locked it up" for now.
mikeew83 said:
Yea ive been searching around seeing if there was a fix or noticable difference in rooted pre gb releases for better sig/data strength and such i even caled tmo when i got home and spoke with tech rep and he suggested that i just return devices and go to a diff network I felt that was a horrible way to represent the company. Didnt even try or make a feeble attempt to troubleshoot just blew it off to ah well you dont get 3g in your area so to bad basically.
Click to expand...
Click to collapse
There really isn't much the csr over the phone can do. If you don't have service the person on the phone can't magically teleport a tower into your hood.
They offered you the chance to return the phone and get your money back. How else would you like them to proceed when they can't provide you with service?
Thanks all for the responses
Yea thats what ive been doing just got it set up to wifi in the house honestly out and about not that big an issue as i already have everything i need on the phone at that point unless its a game using data based connectivity which i can deal the phone in itself is just to nice for me to let go of and as for the last post honestly youve waited your breathe and I dont appreciate the rudeness really there is no magic tmo fairy to pop out of my ass and stick a new tower in my back yard gosh there goes that idea. but yea def love the phone testing out root lol i couldnt wait day 1 rooted and working on a good rom/kernel combo in the near future you can look forward to me buildling from aosp soon as this has been something i have been nearing for quite a while now just couldnt find a decent enough phone to dev on so be on the look out for the Triumph Rom coming soon to your neck of the woods.
I was rude? I thought I was just being logical and asked what you would have done if you were the csr.
I'm glad you are at least trying the phone out via wifi, 99% of the people here would have ditched it.
well if i mistook you i apologize
But i def would not recommend someone leave my business for another without prior checking thoroughly to see what other options there may be this guy spent 5 minutes on the phone with me he was in tech support and did no do any literally anything to troubleshoot why i was listed in a 2g area but only getting 1g was my big issue but honestly ill take this over sprint any day i cannot leave the house 5 minutes in any direction without data roaming so just pushed over dark and sin with faux kernel going to set it up and test drive I will be working up some gb roms once official release is out which from the reads i have found is only sometime soon. heres to hoping.
This Q&A has more to do with the carriers as opposed to the phone. I was with sprint for atleast 8-9 yrs. They recently cancelled my account because of excessive roaming data usage i believe. I miss sprint (unlimited data plans), anyway. I just got the HTC One x and its a great phone, but its not like my previous Evo. Some of the settings I've come to use are gone. Like, does it suppose to be an option to turn the 4g signal off like on the evo or is it just "always on". I dont see any settings for that. Regardless its not an issue since the battery like on the HOX last longer than my evo, but I was just wondering
Another question concerning roaming. Does AT&T allow roaming(stupid question)? My parents stay in the boondocks, and when I visit them, there are times when my phone completely says "No service" I've never seen this before with sprint because the phone would just connect to the Verizon tower(s) nearby. Does at&t allow this? I read in the contract about excessive roaming..but I get great service at my house, just none at theirs. (sprint on the other hand roamed at both places. hence the termination)
Just a couple of carrier related questions i guess because I've only used sprint for the entire span of my cellphone usage, and this is my first time going with a different carrier.
You can't turn LTE off as far as I know, but I think you can turn "4G" somewhere in the setting which will put you on Edge though. Only roaming you need to worry about is if you're leaving the country.
Same as above, you wont be charged for roaming unless going outside of the US. But at&t phones don't roam internationally unless you enable them to through settings, also at&t is a little bit forgiving with roaming I was in US soil in a place with good signal, but my phone decided it wanted to roam an Canada 3g since the area I was in didn't have 3g I ran up $700 bucks in data, it was like two Facebook statuses, lol. But they refunded me since I had agreed to an international data block.
Sent from my HTC One X using xda premium
I too just switched from Sprint and an Evo to AT&T and a HOX. My experience has been different, though. I have family in the sticks and Sprint would always cut out. With AT&T I get consistent coverage and with HSPA+ I am getting data speeds 5x what I got before.
But I too wish I could turn off LTE since there's none here. When the kernel source is released this should become available though on custom roms.
ok i understand now about the 4g..but if at&t allows roaming, why did my phone show "no service" is there an option i need to untick/tick to enable it. Im pretty sure i clicked "data roaming" under network settings.
When I was on the Nitro, *#*#4636#*#* gets you to where you can click "Phone Information" and towards the bottom you can change the network type. From what I remember it does not persist past reboots.
However, when I try it on the AT&T HOX, I can't get the setting to stick, it just immediately switches back to LTE, so there may not be a way for us to set the phone to HSPA+...
Sent from my HTC One X
Calico_NC said:
ok i understand now about the 4g..but if at&t allows roaming, why did my phone show "no service" is there an option i need to untick/tick to enable it. Im pretty sure i clicked "data roaming" under network settings.
Click to expand...
Click to collapse
Because there are no other gsm carriers towers to borrow from either I'd assume.
Sent from my HTC One X using Tapatalk 2
corythug said:
Because there are no other gsm carriers towers to borrow from either I'd assume.
Sent from my HTC One X using Tapatalk 2
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Click to collapse
oh ok. For some reason i thought Verizon used gsm frequencies. ugh that sucks. The only carriers in their neck of the woods is US Cellular and Verizon i believe (27970)
Calico_NC said:
oh ok. For some reason i thought Verizon used gsm frequencies. ugh that sucks. The only carriers in their neck of the woods is US Cellular and Verizon i believe (27970)
Click to expand...
Click to collapse
Yeah, Verizon/Sprint/US Cellular use CDMA. AT&T uses GSM. incompatible technologies so you can't roam, you'll just have no service
We all know 5G is garbage, 4G is fine and 80mb down was fine, but we bought two $1400 paperweights. I even disabled 5G and I have 2 bars and drop calls EVERYWHERE.
Sprint told me that there was an issue getting sprint people on Tmobile and that I needed to go to Tmobile and have them wipe my phone and put a Tmobile Sim.
I'm not comfortable with this but I'm pissed that I'm stuck with this ****ty service. Every time I pass a cell tower my call drops and I have no "mobile network" for miles. Sprint swears getting a Tmobile Sim will fix it but Tmobile has always been a crappy carrier and NO ONE around here has ever had it.
Is doing this a bad idea? I'm told we can't go back to sprint if they do this switch..
Thank you
AprilAr said:
We all know 5G is garbage, 4G is fine and 80mb down was fine, but we bought two $1400 paperweights. I even disabled 5G and I have 2 bars and drop calls EVERYWHERE.
Sprint told me that there was an issue getting sprint people on Tmobile and that I needed to go to Tmobile and have them wipe my phone and put a Tmobile Sim.
I'm not comfortable with this but I'm pissed that I'm stuck with this ****ty service. Every time I pass a cell tower my call drops and I have no "mobile network" for miles. Sprint swears getting a Tmobile Sim will fix it but Tmobile has always been a crappy carrier and NO ONE around here has ever had it.
Is doing this a bad idea? I'm told we can't go back to sprint if they do this switch..
Thank you
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Don't know where you are, but around here (southwest Missouri), Sprint has always been very spotty. I've had T-Mo for the last five years and have used it all over Oklahoma and Missouri. Ive used in in the Dallas-Fort Worth area of Texas. Chicago, Illinois. Northern Arkansas. Parts of Kentucky. Memphis and Nashville, Tennessee. Birmingham, Alabama. Orlando, Melbourne, Tamba Bay, and Clearwater, Florida. And all the roads connecting those places. And I've had great luck with T-Mobile. There's dead spots for sure, but for awhile my work phone was ATT, my personal was T-Mobile, and my hotspot was Verizon. They usually all had the same service and dead spots in the same areas.
AprilAr said:
We all know 5G is garbage, 4G is fine and 80mb down was fine, but we bought two $1400 paperweights. I even disabled 5G and I have 2 bars and drop calls EVERYWHERE.
Sprint told me that there was an issue getting sprint people on Tmobile and that I needed to go to Tmobile and have them wipe my phone and put a Tmobile Sim.
I'm not comfortable with this but I'm pissed that I'm stuck with this ****ty service. Every time I pass a cell tower my call drops and I have no "mobile network" for miles. Sprint swears getting a Tmobile Sim will fix it but Tmobile has always been a crappy carrier and NO ONE around here has ever had it.
Is doing this a bad idea? I'm told we can't go back to sprint if they do this switch..
Thank you
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Click to collapse
Sprint *is* t-mobile now. If you're on sprint you're on t-mobile and the company is going to try to make them one-in-the-same moving forward. You're basically saying that you don't want a sprint/t-mobile SIM and want to stick with your sprint/t-mobile SIM. They own all the same towers now so service is the same. They likely mean just get a newer SIM with the newer 4G and 5G support, a SIM that can use *all* the tower types.... It doesn't matter if it's "t mobile" or "sprint". They are the same thing now. If you walk into a sprint store. It's a T-Mobile store. You are already on t-mobile's service, it's just with an outdated SIM that can only use older sprint towers. The new SIM also would support the newer iterations of "4G" and have better coverage. 4G or 5G doesn't matter so much as you're going to want a new sim regardless for maximum service coverage in either.
AprilAr said:
We all know 5G is garbage,
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No, we don't.
Tmobile has always been a crappy carrier
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I've had T-Mobile for several years and I'm pleased with their coverage, customer service, and price.
I have sprint service and after the galaxy note 20 ultra software update, my signal had been spotty on 5g. I went to settings, then general management, then reset, then reset network setting. After I did that, my signal and internet speed has been great. Warning, you will lose all your saved wifi and Bluetooth pairings, but you can set all of them back up. It's worth it.
Time to move on to another carrier , you have plenty of choices in america ??
I read verizon was refarming their network for better coverage. But hey all carriers claim this bs anyway.
Gary02468 said:
No, we don't.
I've had T-Mobile for several years and I'm pleased with their coverage, customer service, and price.
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I'm glad your 5G signal gives you more than 2mg download, in West Virginia it does not. Nor does it work in Virginia, Maryland or Washington DC but 4G is flawless.
Thanks for the responses everyone. Tmobile doesn't work well in West Virginia and Sprint has always been the go to.
I feel as if I was misled. I recorded the conversation where they said "Sprint towers remain online, we will only be inheriting Tmobile towers." but all Sprint towers went offline here hence no service and only being on roam 24/7.
That night, we dropped $2800 on branded phones. I'm about to just unlock it, root it, get rid of the bloatware and hope for the best.
As of right now, I received a $300 account credit as we do not have service here and they can see on the map where it's black. I hope they get it together and are able to fix the network by the time the credit runs out. Worst case scenario a manager in corporate did agree to cancel our contracts and return the phones even though we got them on launch day. I'll have to wait and see how things pan out.
Totes sucks lol almost faster than my home internet. I have an unlocked running a sprint sim, I only seem to get tmo bands anymore very rarely do I pick up sprint bands even with a sprint airrave device nearby
AprilAr said:
I'm glad your 5G signal gives you more than 2mg download[. ]In West Virginia it does not. Nor does it work in Virginia, Maryland or Washington DC but 4G is flawless.
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I do see now when I look at the T-Mobile coverage map that there are huge black regions that I'm pretty sure weren't previously depicted. I haven't had difficulty yet myself, but I'm sorry you're without coverage.
I feel as if I was misled. I recorded the conversation where they said "Sprint towers remain online, we will only be inheriting Tmobile towers." but all Sprint towers went offline here hence no service and only being on roam 24/7.
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Keeping a record of tech conversations is indeed good (online chat rather that voice works best). But even better is to never trust assurances by tech reps, because they're often not knowledgeable and may pass along rumors or made-up answers. If they tell you something important, ask politely how they know and where you can find confirmation. (That's actually a good practice when dealing with almost anyone about almost anything important.)
TMO = T hird world M obile O perations.
Even more insult to injury for us USA users as we cannot get a proper dual SIM device that will work with two carriers. I have TMO and Verizon. I've been able to use two lines from these carriers since 2018 on my iPhone XS Max. Even though Samsung claims the S20 Ultra and Note 20 Ultra have esim capability they simply don't work in this fashion.