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After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
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I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..
I know sounds a bit silly, but when I move my $750 TC the volume button on the left side seems to jiggle. It makes a noise like a cracker jack toy. It's annoying to me, but if any and everyone else notice I would not feel so bad about it.
ditto.
also the aluminum d pad scratches easily. hairline scratches..arggg
Mine is solid...
The same problem with my volume button. I was surprised when I discovered where that silly sound comes from. Not acceptable for such an expensive device.
Same problem with mine as well.
Yeah mine also is pretty loose
The same here...
Can only hear it slightly if you shake the device voilently. Can see it becoming a little looser over time.
I have the same experience in my TC too
same here !!!
Though I was the lucky one. Guess not.
I agree that this is totally unacceptable.
Looks like HTC just don't want to make a 100% perfect device. At least one little problem exists here or there (besides the driver issue).
same same on my damn cruise...
Same for me .. really a boring noise..
Mine too, actually noticed it right after I took it out of the box. Problem is I like this phone the most out of all of the ones I've had so far, so I tend to over look it.
HTC seems to love making loose devices. The TyTN II hard key face plate on the front is very loose too. Nice to know that selling my TyTN II to try and get away from shotty workmanship was for nothing as it seems to be following me.
yup it is a shame. my 555€ cruise sounds like a cheap toys.
Also the power button doesn't look that strong.
dara
Here as well....
Loose here as well, not THAT bad, yet loose. Does not make you feel very confident about its quality, does it?
.......
Actually my problem is that the bloody volume button is loose but is very hard to budge up or down so I can never do it when I am using the phone.
The slider seems to be very stiff. I tried to move it backwards and forwards to loosen it up but didn't help at all.
Same for me... a boring noise. It's true, it's not acceptable for an expensive device like the TC !
yess
Same problem???????????????? any solution ?
As per the title.
How firm are your slide mechanism? When holding the device in your right hand (fingertips along left edge of device), does the device give a little as you change your grip/pressure (for example, as if you're manipulating the volume keys?).
EDIT:
As an aside, those buttons would have been better off on the "base" (keyboard section edge) of the device rather than on the screen section, that way when pressing them they wouldnt have caused this slight give in the slide mechanism!! Jesus, HTC need to employ some of us from here!!
A 100 views and no comments? Someone surely must have something to say about thi...
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
SoundWave2003 said:
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
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Good point, but a few guys do. Black with his AT&T one, few others etc. Just looking for some opinions. Personally, I think the spring could be a little more resistive.
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
Slight Keyboard give
I would agree with you to a point, Syphon Filter.
When looking at the screen, it seems that the palm of my hand is catching the bottom right edge of the keyboard in its closed position and 'twisting' it a little when the volume is adjusted.
However, I've found that the volume buttons are in the right place when using them incall.
(The actual sliding mechanisim feels pretty solid to me.)
There's a little give, not so much a shift but more of a flex, definitely feels good for a sideways slider.
thebiscuitboy said:
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
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Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
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I guess it's 28 pounds delivery with DHL and 20 the old fashion way. At least when ordered from here in Finland. Didn't dare to accept the order yet.
Virtually no give in mine at all, feels solid.
Mine is solid and has been "thoroughly" used and handed around for wow factor for the past few days. It is well built and better, if I remember correctly, than the O2 XDA IIs (Blue Angel) for it's keyboard sturdiness mechanism.
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
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Hi I'm based in the UK sorry
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
mike_m said:
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
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I there's a little slidey thing that covers the ribbon cable. As you open/close that it moves. That's what is causing the noise your just described.
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
sub69 said:
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
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Yeah they should have just moved then onto the bottom half of the slide!
So when you press your volume buttons (just enough to make them "press") does your slide move at all?
Mine does a tiny bit. if the spring was a little stiffer it would be spot on.
What about the power button when trying to remove the back?
I keep turning it back on when I want it to be switched off and remove the battery! Just something I will have to get used to no doubt!
After receiving my Fuze/Rap today, I also noticed a 1/32 inch twist when opening the phone. My only only other HTC slide experience is the 8125 which after 4 years has a more tight opening action.
I have to have faith in the Raph after all the faithful years with my other slide out.
US- Virginia Beach
it sounds like something comes loose when i slide my fuze open. then there is something that rattles around in it. i tried to return it but all the fuzes they had at the store made the same sound. unique?
Mine is a little loose as well - I wondered if anyone else had the same issue. I can (with very little effort) make the screen move about 2-3mm away from the keyboard. It does feel a lot more loose than the 8525 did to me.. I'm not sure how that will play out over the lifetime of the phone, but I can expect it to only get worse (hopefully not!)
Love the phone though in general.
So I just wanted to compare with others on here to see if the small hinge flex that I have is normal.
I tool a quick video so we can discuss differences.
http://www.youtube.com/watch?v=gfiRhNkkZiE
Just to clarify...I'm looking for any responses as to whether or not this is normal or more than you currently have.
I never would have noticed it otherwise, but my Fuze has exactly the same amount of movement yours does in the video. Looking at how the slider works it makes sense that it can tilt a little on that edge. I'm pretty sure it's normal.
Thanks for the confirmation. I just wanted to be sure of everything within the first 30 days since it's expensive
Just picked mine up on Friday and it has the same amount of flex. Suppose it's normal or within the normal limits.
Exact same as mine.
Yep same as mine here. Mine is slightly messed up though. Mine slides back too much and the top section does not properly align with the bottom section. A little annoyance but not enough to take it back, especially after all I've done to it.
Same flex
Yep, my fuze has the same flex, and I've been obsessively careful with it since I got it 5 days ago.
I dont have that play wit mine. i'm sure if i stick something like a knife under the screen it will but as far as with my hand, Na
ayoo456 said:
I dont have that play wit mine. i'm sure if i stick something like a knife under the screen it will but as far as with my hand, Na
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Hmm, that's odd. It's almost impossible to have 0 play in a slider type device since the surface area where the slider attaches is so small. Even my tilt has 1-2mm of it. Oh well, good for you
my sprint pro has about the same, maybe slightly less, but there is some play.
Also see:
Touch Pro wobbly keyboard issue
Rather than get into a long story...I'll just say I ended up getting a new Fuze and it does not have the flex I displayed in the original video.
Guess it's hit or miss.
ya i have the same wobble in my fuze.. seems shady since my tilt seems much more solid.. i may go exchange it as well
UPDATE: i went to the at&t store and compared my fuze to the display model and another one they pulled from the back, and mine had a lot more wobble than theirs (mine had as much as the OP's). Needless to say, i exchanged it out... now to put all my settings back...
My first fuze was extremely 'wobbly' - 2nd fuze was less so. 3rd one was perfect. There's a specific level of tolerance before they let these out of the factory, btw. You can find the exact value in mm in the service manual..
ya this was my 3rd one as well i guess third times the charm
I've noticed that the ones that aren't as tight have nicer feeling slide mechanisms. Mine seems to be somewhere in the middle.
for me the most annoying thing was that when i pressed down on the left side of the screen i could feel the whole screen moving up and down. it gave it a real cheap feeling and it just felt very flimsy. so i definately recommend changing it out if ur still within ur 30 day return period.
First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.
I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.
This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame
My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.
I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
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Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit
Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
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My HTC Fuze (AT&T) does not have loose key on the bottom.
my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.
I have checked 2 and both had the loose button panel
HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
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So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.
I bought mine on 1/27 and it is loose on the right side too
I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.
Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....
geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
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+1
Other issues though.
Yep, mine has just started to do this
not as severe as yours
my doesn't