Related
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
I have two Treo 750v and they both are doing it one installed with vodaphone and one Cingular rom. The lady next to me thought I was going mad two mobiles one in each hand and my eyes fixed on the reception bars all the way to London at 6:40am yesterday morning. I have not really noticed any issues with reception before this as around home it works flawlessly and I know it is not related to T-Mobile UK. I missed two calls also and whilst at work, phone on all day I got 3 voicemails. Various reviews on the internet have also said reception is poor on these phones and now it is starting to become a reality the more I use it in different areas.
I tested on the way home I rung my two land lines and spoke to my children and girlfriend on the TyTN and 750v the treo cut out 5 times whilst the TyTN held the connection from start to finish. Testing the 750v set to GSM today the phone cut out 2 so slight improvement I don't know if there will be a fix of some sort i.e. (radio or rom upgrade like the TyTN) over time fingers crossed, There is no difference for reception on the Cingular rom vs. vodaphone. But like anything it could be a hardware problem. I am sure if the treo had an antenna it would be better. First attempt for an antenna less Treo it is a good start. I hope they do a new revision of this Treo or this fault does gets fixed as I love the form factor of this phone far better than the TyTN imo.
Reception set to GSM is far better under band selection, I loose the fast browsing speed abilities of UTMS but call quality is much better overall.
Does anyone else suffer from reception issues related to 3G?
Tmobile
Vodaphone
O2
Sim cards tested in both phones.
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
mkoster007 said:
I am also experiencing problems on 3G here in the Netherlands. I have some bad reception during calls and also alot of dropped calls when on the move and the phone is trying to fall back from UMTS to GSM.
I am also having some Bluetooth stack problems: the Bluetooth sometimes crashes, even in the middle of a conversation on the carkit. The audio connection gets lost with the parrot carkit.
Click to expand...
Click to collapse
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Same here (Italy). Bad 3G reception (Vodafone network): sometimes the 750V switches to GPRS and the call quality is fine, sometimes it doesn't, and it's a pain... I noticed a slight improvement when I upgraded from the original Vodafone ROM to newer Cingular's. Hope this means it's a software-related issue, and can be solved via a ROM upgraded in the future. After all, the 750V is made - like the TyTN - by HTC, so the reception should be more or less the same in both the devices.
Bye,
F.
xxnoelziexx said:
Treo 750v very Poor 3G reception in buildings and on trains around London.
I have now changed job and work in central London and I have noticed on my route to and from home to central London I loose reception a number of times in various spots but on my TyTN which I took to test had no issues.
Click to expand...
Click to collapse
With my TyTN (radio 1.16) I get reception on a dead spot where I couldn't get reception with several other phone's (Nokia, SE, Motorola). Much better then with the standard radio 1.03 which didn't work there also. The Palm's reception is somewhere in between, and probably software-related too.
xxnoelziexx said:
The issues you are having are just like mine, Not having any bluetooth issues like you mention though. UTMS to GSM is a big problem with the phone it is like it gets confused and then freaks out.
The reception part is really starting to get to me as my main phone it is not doing to well if you know what I mean. I only hope that a software upgrade can fix the issues. I am sure the bluetooth issues will get sorted with an update.
Click to expand...
Click to collapse
I've got the same problem. Fixed it by changing the band selection from "automatic" to "gsm". I'll have to change it back whenever I want to access the internet, which is a pain, but at least it's now usable as a phone.
Hi.
I have a diamond and compared to my vario 2 the reception on gprs and 3g is very poor.
I only need to be about a mile from the mast and reception drops out while my vario 2 still has 2 bars and my friends nokia n95 has 3.
Could anyone try a comparison. I need to know if the radio is better than my diamond before spending a lot of money on the raphael.
Thanks in advance.
Sean.
I have had both devices in a lab environment and the radio performance (at least on the radio versions I tested) was as near identical as makes no difference - as would be expected due to the hardware being practically identical.
Comparing signal strength by number of bars (especially on devices from different vendors!) is an exercise in futility.
dabs said:
Comparing signal strength by number of bars (especially on devices from different vendors!) is an exercise in futility.
Click to expand...
Click to collapse
Biiiig 2nd. The iPhone 3G's got complained about a lot because "they only have 1 or 2 bars of service" yet the people would never complain of dropped calls or slow data connections. I think the 2.0.1 update did nothing more than lower the signal required to get a bar.
My reception levels seem ok (i.e. bars) but my data speeds feel slow.
I work in London and get HSPA, 3G and GPRS completely fine and of course the unit switches between them accordingly fine! This is on my HTC Touch Pro, but sadly I don't have the Diamond to compare with, but logically it should be the same since same hardware.
FWIW I updated the weather using HSPA whilst on the train this morning without problem, so I guess it's all down to coverage as always! Vodafone are pretty good in London.
b0yce said:
I work in London and get HSPA, 3G and GPRS completely fine and of course the unit switches between them accordingly fine! This is on my HTC Touch Pro, but sadly I don't have the Diamond to compare with, but logically it should be the same since same hardware.
FWIW I updated the weather using HSPA whilst on the train this morning without problem, so I guess it's all down to coverage as always! Vodafone are pretty good in London.
Click to expand...
Click to collapse
Hrm I'm in London too but on T-Mobile. My Kaiser is fine but the Touch Pro is definitely having data issues.
For example, it doesnt always initiate a data session when you need one, like whne you want to refresh your RSS or sync email etc.
Syphon Filter said:
Hrm I'm in London too but on T-Mobile. My Kaiser is fine but the Touch Pro is definitely having data issues.
For example, it doesnt always initiate a data session when you need one, like whne you want to refresh your RSS or sync email etc.
Click to expand...
Click to collapse
Sorry to hear that, hopefully a ROM update (more specifically the Radio) will help you out! As always, the first ROM versions can be a bit funny which later versions iron out!
Out of coincidence, when you first started your Touch Pro, did you automatically set the settings according to the Network when prompted or did you perform this manually? I did this automatically as set by Vodafone network and all seems well!
b0yce said:
Sorry to hear that, hopefully a ROM update (more specifically the Radio) will help you out! As always, the first ROM versions can be a bit funny which later versions iron out!
Out of coincidence, when you first started your Touch Pro, did you automatically set the settings according to the Network when prompted or did you perform this manually? I did this automatically as set by Vodafone network and all seems well!
Click to expand...
Click to collapse
Auto configured as usual...
Also in London, on Vodafone, and I'm going to say that the Raphael is pretty much identical for signal strength as the Diamond. Not found any places where it won't work yet (rail tunnels excepted). 3G signal still isn't available inside my house. But it never was with any phone.
I never had any problem with the Kaiser, Hermes, Universal, Magician, or any other device. All the reflashing of Radio ROM's that goes on around here for an extrordinarily marginal (and subjective) improvment completely baffles me...!
@Syphon Filter - My wife is on T-Mobile with an original Touch. Can't get a signal in our house at all unless she hangs out of the window or stands in the garden, but that's T-Mobile in South-East London for you...
Oh that's bad news. I was hoping the different housing could give the Raphael some improvement on 3G reception.
The Diamonds 3G reception is definitely worse then the reception quality of my TyTN and if the Raphael is identical to the Diamond...
foo said:
Oh that's bad news. I was hoping the different housing could give the Raphael some improvement on 3G reception.
The Diamonds 3G reception is definitely worse then the reception quality of my TyTN and if the Raphael is identical to the Diamond...
Click to expand...
Click to collapse
Like I said, it's all subjective. I've never ever struggled for 3G reception on my Diamond in any location where my Hermes (TyTN) worked. Even in low signal areas, the Diamond has never failed me.
Admittedly speaker volume was better on the Hermes, but that's a different matter...
Well it's not that subjective because it's simply counting bars.
Where Diamond shows 1 bar, TyTN shows 2 bars - same location, same time, same network.
foo said:
Well it's not that subjective because it's simply counting bars.
Where Diamond shows 1 bar, TyTN shows 2 bars - same location, same time, same network.
Click to expand...
Click to collapse
But how do you know that 1 Diamond bar doesn't equal 2 Tytn bars?
hi
I understand about the bars but the problem is how far from the transmitter you can use the phone.
There are many places where I can make calls and use the interner on my tytn bus I can't on my diamond.
at work I can walk about and have a conversation with no problems on my tytn but with my diamond I can only use it by a window.
listening to internet radio while driving is no problem with the tytn but with the diamond I keep having to restart the stream at various places when I lose the signal completely.
This is why a comparison would be helpful
Thanks to everyone so far for the feedback on this
nuttyphilt said:
But how do you know that 1 Diamond bar doesn't equal 2 Tytn bars?
Click to expand...
Click to collapse
This is of course a valid argument, but I also experienced, that the Diamond did not switch to 3G without forcing it by setting because of this weak 1 bar reception quality while the TyTN automatically switched to 3G.
So it seems that also the software internally assumed that the reception is too weak for 3G.
I would assume that the reception indicator is quite comparable between different HTC devices as the same operating system and the same manufacturer is involved.
Don't think I can add anything more to this discussion, on the basis that all of my 3G HTC devices have performed almost identically even in weaker signal areas.
I must just be very lucky? Best of luck to the rest of you though.
For me connection is definitely very very similar between the touch pro and tytn II. However I do think that the point at which is switches of 3g, becauase it doesn't think there is a good enough connection, may well be too early. It definitely seems to switch between 3g and gprs more often than the tytn II. Hopefully this can be fixed quite easily with an update.
Mine's going back.
My Hermes and Kaiser never lose the network in my house. My Touch Pro is constantly on and off. All with T-Mobile SIMs.
Shame 'cos it looks like a great device.
I have two phones here. TYTN II and a Raphael. Both on T-Mobile UK
The trusty TYTN II has 3 bars and always shows a 'H' whilst the Raphael is drifting from 'G' to 'H' and 1 bar occasionally losing a signal altogether.
I really want to like this phone but I might have to keep using the old one till HTC sort this out
I have both the Diamond and the Raphael side by side on the same network (Vodafone) and the signal strength is exactly the same.
Just got mine today, and unlike my Hermes & Kaiser it's unable to hold on to a T-Mobile signal in my lounge.
I wonder if it's faulty.
ROM version: 1.90.405.1 WWE
ROM date: 08/01/08
Radio version: 1.02.25.19
Protocol version: 52.33.25.17U
It's a possibility... I know I'm from the states, so different ballpark altogether, but mine has had much better reception (especially with holding 3G) than other phones I've used.
I would say after reading round the forums that the poor signal complaints all one one thing in common. T-Mobile UK.
I have the TYTN II as well on T-Mobile and it always has a good solid signal round my house with the 'H' showing all the time.
I got my Raphael today and reached the conclusion that T-Mobile must be having problems because the signal has been ropey to say the least plus it has been a struggle to get the 'G' to turn to a 'H'.
After reading the various discussions on here I can only put it down to the phone being a bit deaf. Lets hope HTC address this
Right two things.
a) I am on T-Mobile and have experienced the same thing. Slightly lower but not drastic reductions.
b) I spoke with T-Mobile yesterday and they said they were having some intermittent issues with their 3G network.
I've been having all sorts of trouble with web browsing on my Vario II over the last few months. The Touch Pro seems to be better but still not perfect, I'm probably going to change networks soon though.
I have a friend at work with an iphone 3G on O2 and he doesn't get very good 3G coverage in the office, but says it's fine at home. I think I'll move to Vodafone and see what they're like!
I aint too sure where we are at the moment with SPLs so not sure if it is wise to flash a different radio version yet, however it might be worth seeing if a radio update emerges to address these issues, gotta say where i am on vacation at the mo (Norfolk) has jack **** reception for TmobileUK.
Its full 5 Bars HSDPA back in York so when i get hold of my Raph i'll post some findings alongside my Hermes (TyTN) for comparison.
Is reception in Norfolk really that bad?
My brother can get a good enough reception to talk on his phone with Tmobile at our place there... While my phone on orange cant get anything at all...
I was told Tmobiles reception was better than oranges... :/
I was hoping i could get some sort for data connection working there.
Also has the Touch Pro got an Antenna plug inside it? So you could hook it up to a more powerful antenna?
Antenna location
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
foo said:
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
Click to expand...
Click to collapse
Don't be so sure... With my Pantech Duo I would hardly ever touch a 3G signal down in my basement, with the Touch Pro I get HSDPA most of the time I'm down here. Best phone I've ever used when it comes to reception...
NutsyUK said:
Ok this doesnt sound good :/
Does the touch pro have an external antenna plug hidden inside the battery compartment?
Im not planning on carrying an antenna about with me all the time. But wouldnt mind one attached to my house in norfolk. Just so i can get some sort of data network.
So is there an antenna socket?
Most phones hide theres with a rubber plug.
Click to expand...
Click to collapse
I BELIEVE I've heard of things you can get hooked up in a building where it receives signal at the top of the building (via an antenna) and amplifies it throughout (working similarly to a wireless router)... I think they use them in office buildings, to prevent loss of reception due to the sheer size of the structure. May be very expensive, but I haven't really looked into it. Anyone else heard of such things?
foo said:
I don't think that the poor reception is related to the T-Mobile network itself. I think the problem is the device.
If you read the other threads it's quite obvious that T-Mobile works better/fine with other devices (same SIM) as compared to the Touch Pro.
I'm quite sure we will get similar bad reception reports from other network users as well as soon as the devices gets available in other countries.
As the Diamond has similar problems I do not think it's a software issue, I think the problem is related to the slim housing (antenna setup) of the Diamond and as the Touch Pro is a takeover in lots of parts it might suffer the same problems.
Click to expand...
Click to collapse
Id wait to see if a Radio update eliviates some of the issues, remember we are on a fledgling STOCK device at the moment, same thing happened with the Hermes and it was remedied quickly once a radio update was released (with the 0107 radio bootloader in it).
@NutsyUK
Well we stayed in Hickling last year and I got full HSDPA around there which was a surprise, where we are im in a fringe area methinks since all 4 networks are crap here (Horning)......depends where you are going?
krabicka3 said:
Well I don't have Raph yet however I've seen a Manual.
It says that antenna o Raph is placed at the bottom of Raph's back. I think this is pretty idiotic because everytime you grab your phone you automatically cover the antenna.
Click to expand...
Click to collapse
I actually think this is quite a sensible location for it...
Yes, you would be covering the antenna if you are holding it "normally" i.e. browse web pages etc, but when you are on a call and you are holding it up to your ear you wouldn't be covering it at all because it's at the same end as the microphone! So at least having the antenna down there maximises your signal strength when you need it most!
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
I'm in Australia on Three's network and I must say the reception is very poor.
To the point I lose connection at times and have calls fade in/out.
This is coming from a P3600 which it replaced. That had better reception with one of the proven upgraded radio ROMs.
So I hope a future radio ROM upgrade addresses this, as I'm starting to really like this device.
My internet key for Three's mobile broadband which uses the same network can be right next to the Pro and have 4 bars (out of 4 or 5) while the Pro only shows 1 (P3600 generally has 1 bar less than internet key)
Mrjasjam said:
After reading many posts saying that the Pro is weaker on TMobile I must ask which 3G band does TMobile operate on? Is it 2100?
Click to expand...
Click to collapse
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
The 3 an t-mobile HSDPA networks merged a while ago. So it would be interesting to know if the poor reception occurs with a 3 SIM. I would imagine that is shouldn't make any difference if they operate on the same band.
ardsar said:
Use this site to check your local cell information (UK).
http://www.sitefinder.ofcom.org.uk/
THis is what i have found in my area
3G Network 2100MHz (umts)
TMob 1800MHz (GSM)
O2 900/1800MHz (GSM), 2100MHz (umts)
Voda 900/1800MHz (GSM), 2100MHz (umts)
Orange 1800MHz (GSM), 2100MHz (umts)
Tmobile must piggyback other networks umts as i am unable to find a Tmob cell with umts!!! If thats the case, its not the phone at fault. Maybe someone can check in their area that receives 3g on Tmobile.
Doing a quick search, it appears That Tmobile piggyback the 3G network in the uk, yet there are no reports of poor coverage on the 3G network.
Click to expand...
Click to collapse
Its been the following for a fair while:
O2 and Vodaphone : GSM900
Orange and Tmobile: GSM1800
AFAIK all four use UMTS2100 for thier 3G services.
Virgin mobile uses the tmobile network also.
Three: UMTS2100
However Three works on the same network ID as the O2 3G service which seems to take priority, however that might be an old story now?? Al i can remember is that several colleagues were told this by Three when they complained about calls cutting off many times.
Never been aware of tMobile "piggybacking" the 3G network since they were the first to offer 3G with the other networks following suit? It wouldnt make sence by looking at the data rate tarriffs each network offers since Tmobile is the only one to offer unlimited HSDPA, which surely would suggest the intrastructure is thiers out of majority??
My info was from this article originally:
http://en.wikipedia.org/wiki/T-Mobile#United_Kingdom
It would definitely be interesting to know if the same problems occur with O2 etc...
I have a XDA Orbit 2 (Polaris) and I have upgraded to udK_Diamond-R8_Polaris_WWE.
Since I've done this I cannot get signal on orange. When I set up to manual network it finds Vodafone and O2. I have inserted an O2 card in and it works, however signal is very weak. In other words, the signal has decreased dramatically.
Does anyone how can I solve this problem?
Hi there
I recently bought an Alcatel 991d and replaced it a couple of times due to signal loss and sim freezing (no internet, sms, and calls on either the sims). I passed to a Samsung Y duos which is more stable although it seems to still have some signal problem (when this signals is lost it does not come back although a good coverage area is reached, 3g icon disappear and no internet surfing is allowed, sims freezing (rare). With the Alcatel other people experiences serious problems expecially under poor coverage areas and hypothesized the problem could be related to the continuous jumping from 3g to 2g cells. Actually my Samsung y duos goes nice and smooth when I only use the 2g network. Do you think that countinous jumping form 3g to 2g can cause problem to android smartphone in general? Can you think to a solution for this?
thanks a lot!
my friend have similar problems on Gigabyte dual sim phone (I forget model name). didn't found solution yet